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Hyatt Place Richmond/Innsbrook

3.0 star property
Art Deco hotel with free breakfast and 24-hour fitness centre

Photo gallery for Hyatt Place Richmond/Innsbrook

Lobby
Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Room, 1 King Bed, Accessible, Bathtub

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Gym
  • Parking included
The current price is AU$196
includes taxes & fees
28 Feb - 1 Mar

Explore the area

Map
4100 Cox Rd, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪4 min drive‬
  • Regency Square Mall
    ‪7 min drive‬
  • Henrico Doctors' Hospital
    ‪8 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Premium bedding
  • 34.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Premium bedding
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, Multiple Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Premium bedding
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Sofa bed - double
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Richmond Innsbrook

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, (1005)
The price is AU$334
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hilton Garden Inn Richmond Innsbrook

About the area

Glen Allen

Hyatt Place Richmond/Innsbrook places you in the heart of Glen Allen, 4 km (2.5 mi) from Short Pump Town Center. Highlights at this Art Deco hotel include free buffet breakfast, a restaurant and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. 1195 square feet (111 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning free breakfast is served. .Attractions within a 20-minute drive of this 3-property class Glen Allen hotel include University of Richmond and Virginia Commonwealth University.

What's nearby

  • Short Pump Town Center - 4 min drive
  • Henrico Doctors' Hospital - 8 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • University of Richmond - 12 min drive
  • Virginia Commonwealth University - 16 min drive

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬19 min walk
  • ‪Noodles & Company - ‬5 min walk
  • ‪Silver Diner - ‬3 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬6 min walk

About this property

Hyatt Place Richmond/Innsbrook

Art Deco hotel with free breakfast and 24-hour fitness centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1195 square feet (111 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and a picnic area are also featured at the business-friendly Hyatt Place Richmond/Innsbrook. Self parking is free.

This 3-star Glen Allen hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1195 sq ft of conference space
  • 111 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Richmond/Innsbrook offers 124 accommodations with MP3 docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hyatt Place Richmond Innsbrook
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel Glen Allen

Frequently asked questions

What is the cancellation policy at Hyatt Place Richmond/Innsbrook?

Hyatt Place Richmond/Innsbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Richmond/Innsbrook?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Innsbrook on 28 Feb 2025 start from AU$196.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Richmond/Innsbrook?

Yep, Hyatt Place Richmond/Innsbrook has a free self car park.

What makes Hyatt Place Richmond/Innsbrook a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Place Richmond/Innsbrook.

Is Hyatt Place Richmond/Innsbrook family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Richmond/Innsbrook is a hit with families.

Does Hyatt Place Richmond/Innsbrook serve breakfast?

Yep, travelers speak well of the free buffet breakfast here! Available daily between 8:00 AM and 9:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hyatt Place Richmond/Innsbrook?

No, Hyatt Place Richmond/Innsbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Richmond/Innsbrook?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Richmond/Innsbrook?

Check-in begins at 3 PM. Check-out time is 11 AM.

Hyatt Place Richmond/Innsbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 422 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 155 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 82 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Roniesha

Disliked: Property conditions & facilities
Ways to improve
I think the overall stay was average compared to the other Hyatts I have been to. Room size, bed and TV was decent. Breakfast was a plus. I liked their options. Checking in and out was easy. Did not like that i had to pay to watch movies or listen to music. In the elevator there was a soiled padding with big black spots on it.(looked like oil or mold stains). Receptionist were not in any type of uniform 🤔 they looked like guesses. At the entrance the couch was way too close to the door as you walked in. The hyatt sign on diamond/cox road need to lit up or made bigger (can not see at night).
Stayed 3 nights in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the styrofoam plates for breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

DAVID

Stayed 1 night in Oct 2024

4/10 Poor

Gabrielle

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
If the hotel is under construction where the elevator doesn’t work, water doesn’t work, nor does the TV, there needs to be a disclaimer.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Adrienne

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel sucked our hotel room was miserable no ac
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2024

8/10 Good

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under construction. It is a bit dusty, but you can tell they are trying to keep it clean. Our room was comfortable. The staff is very attentive and friendly.
Stayed 1 night in Nov 2024

2/10 Terrible

Einar Orn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one líft working for this big building, workers in the breakfast eating whit the guests and using the only lift, dirty and noice place we were not happy. Cleaning the rooms terrible and way to small bathroom and no lundary room and no safes.
Stayed 12 nights in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property in under renovation. Ice machines were not operable. Only one elevator worked. Not clean as espected due to construction work. Will be nice once construction work is complete.
Stayed 1 night in Nov 2024

10/10 Excellent

Darrin

Stayed 2 nights in Sep 2024

6/10 Okay

Jacob

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Angela, Bumpass

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Paul E.

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed
The room was dirty on the heat unit. The shower was terrible with mold /mildew and caulk peeling. The shave pad was in the opposite end of the shower. Leaving your face in the spray while trying to shave. The water took OVER 5 mins to get hot to use the sink or shower. Most importantly the door did not shut without slamming and extra pressure to latch. When leaving we were able to push the door back open several times before it was latched and secure to leave. THIS ROOM WAS SUPPOSED TO HAVE BEEN RENOVATED! The linens were clean and we made it work for our short stay. There was no microwave to use in the room. The staff was very nice and tried to help as much as possible. Wont be returning
Stayed 2 nights in Oct 2024

6/10 Okay

La'Shona

Travelled with partner
Disliked: Property conditions & facilities
They were under construction and some furniture was missing out the room
Stayed 3 nights in Oct 2024

10/10 Excellent

Latisha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Darrin

Stayed 1 night in Sep 2024

8/10 Good

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave 4 stars instead of 5 for most because of construction work
Stayed 1 night in Oct 2024

2/10 Terrible

Todd

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived and only one elevator was working and it was barely moving. Got to the room and it had not been cleaned there were plastic baggies and other trash on the floor. There were no towels at all. The fold out bed would not fold out. We even had the manager come try and she could not get it to open. Then we realized that there were no blankets in the room so the manager had to go back and get those. She was rude and mumbled something like I’ll put in a work order. Overall terrible experience.
Stayed 1 night in Oct 2024

2/10 Terrible

Vibha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst service ever.. dirty bathroom..
Stayed 1 night in Oct 2024

2/10 Terrible

William

Disliked: Cleanliness
Take to long to send money back
Stayed 1 night in Sep 2024

2/10 Terrible

Yankira

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Erica

Travelled with family
Disliked: Property conditions & facilities
Did not know about the renovations until after we booked . Noisy due to the construction .
Stayed 2 nights in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024