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Hyatt Place Richmond/Innsbrook

3.0 star property
Art Deco hotel with free breakfast and 24-hour fitness centre

Photo gallery for Hyatt Place Richmond/Innsbrook

Lobby
Premium bedding, desk, laptop workspace, blackout curtains
42-inch flat-screen TV with cable channels, TV, DVD player
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Pet-friendly
The current price is AU$203
includes taxes & fees
16 Apr - 17 Apr

Explore the area

Map
4100 Cox Rd, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪4 min drive‬
  • Henrico Doctors' Hospital
    ‪8 min drive‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Sofa bed - double
  • 34.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds (2 Double Beds with Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Sofa bed - double
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, Multiple Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Sofa bed - double
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Sofa bed - double
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Premium bedding
Sofa bed - double
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Glen Allen

Hyatt Place Richmond/Innsbrook puts you in the centre of Glen Allen, 4 km (2.5 mi) from Short Pump Town Center and 2.8 km (1.7 mi) from Elk's Lodge. Highlights at this Art Deco hotel include free weekday breakfast, a restaurant and a 24-hour gym. .The hotel's own lounge bar is a nice place to enjoy a drink. 1195 square feet (111 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. Free buffet breakfast is available daily between 6:30 AM and 9:00 AM. There's also the convenience of self parking. .Attractions within a 20-minute drive of this 3-property class Glen Allen hotel include University of Richmond and Virginia Commonwealth University.

What's nearby

  • Short Pump Town Center - 4 min drive - 4.0 km
  • Henrico Doctors' Hospital - 8 min drive - 8.0 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.3 km
  • University of Richmond - 12 min drive - 12.6 km
  • Virginia Commonwealth University - 16 min drive - 19.4 km

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬19 min walk
  • ‪Noodles & Company - ‬5 min walk
  • ‪Silver Diner - ‬3 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬6 min walk

About this property

Hyatt Place Richmond/Innsbrook

Art Deco hotel with free breakfast and 24-hour fitness centre
Hyatt Place Richmond/Innsbrook offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1195 square feet (111 square metres) and includes conference space. The business-friendly Hyatt Place Richmond/Innsbrook also features a vending machine, a picnic area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 3-star Glen Allen hotel is smoke free.

  • 1 building
  • 124 guestrooms or units
  • 3 levels
  • Conference rooms
  • 1195 sq ft of conference space
  • 111 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Richmond/Innsbrook offers 124 accommodations with MP3 docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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includes taxes & fees
6 Apr - 7 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 7 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 7.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • The seasonal pool will open in May and close in August.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Richmond/Innsbrook
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Hotel Glen Allen
Glen Allen Hyatt
Hyatt Glen Allen
Hyatt Place Richmond Innsbrook
Hyatt Place Richmond/Innsbrook Hotel
Hyatt Place Richmond/Innsbrook Glen Allen
Hyatt Place Richmond/Innsbrook Hotel Glen Allen

Frequently asked questions

What is the cancellation policy at Hyatt Place Richmond/Innsbrook?

Hyatt Place Richmond/Innsbrook offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Richmond/Innsbrook?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Richmond/Innsbrook on 16 Apr 2025 start from AU$203.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Richmond/Innsbrook?

Yep, Hyatt Place Richmond/Innsbrook has an uncovered self car park with in/out privileges for USD 7.00 per night.

Does Hyatt Place Richmond/Innsbrook have a pool?

Hyatt Place Richmond/Innsbrook has a seasonal outdoor pool. The pool is open from May to August.

What makes Hyatt Place Richmond/Innsbrook a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hyatt Place Richmond/Innsbrook.

Is Hyatt Place Richmond/Innsbrook family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Richmond/Innsbrook is a hit with families.

Does Hyatt Place Richmond/Innsbrook serve breakfast?

Yep, travelers speak well of the free buffet breakfast here! Available daily between 6:30 AM and 9:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hyatt Place Richmond/Innsbrook?

No, Hyatt Place Richmond/Innsbrook does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place Richmond/Innsbrook?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Richmond/Innsbrook?

Check-in begins at 3 PM. Check-out time is 11 AM.

Hyatt Place Richmond/Innsbrook Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 469 out of 1088 reviews
Rating 8 - Good. 276 out of 1088 reviews
Rating 6 - Okay. 164 out of 1088 reviews
Rating 4 - Poor. 96 out of 1088 reviews
Rating 2 - Terrible. 83 out of 1088 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is filthy. I took plenty of pics. The chairs in the eating area and lobby are covered in syrup and food particles and look to never be cleaned. The hotel room had dust all over the lights, sticky residue all over the complimentary in room tea bags, coffee pot, cups, tables. The bathroom looked like an unlicensed do it yourself contractor came in and tried to patch holes and caulk floors and walls with chalky residue all over. Small bugs in bathroom. There are a lot of hotels in the are to choose from and this one is not it.
Stayed 1 night in Dec 2024

8/10 Good

Louis Alberto Del

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property was just fine and the staff was friendly. The only issue we had is the at the building was being remodeled.
Stayed 3 nights in Dec 2024

6/10 Okay

Tammy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Jennifer

no cold water. Terrible stay.
Stayed 2 nights in Dec 2024

8/10 Good

Jule

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The construction in the lobby was chaos on my arrival. I went back to my car and called the hotel to ask if I was at the correct location. The receptionist was very nice and my room was spacious and comfortable
Stayed 1 night in Dec 2024

8/10 Good

adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was great. very clean.
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking great stuff
Stayed 2 nights in Dec 2024

4/10 Poor

Juan

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was renovated, clean and fine Water pressure in the shower was poor Breakfast was terrible
Stayed 2 nights in Dec 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service
3/5 overall. Friendly staff!
Stay was 3/5 overall. Only 1 ice machine and it was located on top floor. Only one working elevator so waiting times were a bit longer than normal. Last morning the fire alarm went off...and on....and off...and on...for over an hour which was annoying. On the good side, breakfast was good and the staff was VERY friendly and greeted you on your way in and out each time! Renovations were not completed and needs some work but overall not a bad stay.
Stayed 3 nights in Nov 2024

4/10 Poor

Kelly

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was a mess and needed major updating.
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Room for improvement
The construction seemed to be an excuse for not getting things done in a timely manor. The breakfast was dry and seemed to be left out for long periods of time. The craftsmanship in the bathroom in particular was poor; toilet paper holder falling off wall, corners missing caulk and paint, etc. The desk chair was dirty and there were keys left in the room from a previous guest.
Stayed 2 nights in Nov 2024

6/10 Okay

Roniesha

Disliked: Property conditions & facilities
Ways to improve
I think the overall stay was average compared to the other Hyatts I have been to. Room size, bed and TV was decent. Breakfast was a plus. I liked their options. Checking in and out was easy. Did not like that i had to pay to watch movies or listen to music. In the elevator there was a soiled padding with big black spots on it.(looked like oil or mold stains). Receptionist were not in any type of uniform 🤔 they looked like guesses. At the entrance the couch was way too close to the door as you walked in. The hyatt sign on diamond/cox road need to lit up or made bigger (can not see at night).
Stayed 3 nights in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the styrofoam plates for breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

DAVID

Stayed 1 night in Oct 2024

4/10 Poor

Gabrielle

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
If the hotel is under construction where the elevator doesn’t work, water doesn’t work, nor does the TV, there needs to be a disclaimer.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Adrienne

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This hotel sucked our hotel room was miserable no ac
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2024

8/10 Good

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is under construction. It is a bit dusty, but you can tell they are trying to keep it clean. Our room was comfortable. The staff is very attentive and friendly.
Stayed 1 night in Nov 2024