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Tru by Hilton Ashland

2.5 star property
Suburban hotel with fitness centre and 24-hour front desk

Photo gallery for Tru by Hilton Ashland

Exterior
Business centre
Business centre
Desk, blackout curtains, iron/ironing board, free WiFi
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Free WiFi
The current price is AU$177
includes taxes & fees
2 Mar - 3 Mar

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪20 min walk‬
  • Ashland/Hanover Visitor's Center
    ‪3 min drive‬
  • James River Cellars Winery
    ‪7 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Desk
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Desk
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Desk
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Desk
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Desk
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Ashland - Hanover, VA

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1006)
The price is AU$232
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Country Inn & Suites by Radisson, Ashland - Hanover, VA

About the area

Ashland

At Tru by Hilton Ashland you'll be within a 20-minute walk of Randolph-Macon College and 2.3 km (1.4 mi) from Ashland/Hanover Visitor's Center. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include coffee/tea in a common area, a 24-hour front desk and a lift. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this Ashland hotel include Kings Dominion and Richmond Raceway.

What's nearby

  • Randolph-Macon College - 20 min walk
  • Henrico Sports & Events Center - 9 min drive
  • Meadow Event Park - 10 min drive
  • Kings Dominion - 10 min drive
  • Short Pump Town Center - 22 min drive

Getting around

  • Ashland Station - 9 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cookout - ‬9 min walk
  • ‪Cracker Barrel - ‬10 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Tru by Hilton Ashland

Suburban hotel with fitness centre and 24-hour front desk
Public spaces have free WiFi. There's an onsite business centre. The business-friendly Tru by Hilton Ashland also features a fitness centre, coffee/tea in common area, and a lift. Self parking is free.
  • 97 guestrooms or units
  • 5 levels
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Lift
Tru by Hilton Ashland offers 97 accommodations with a hairdryer and an iron/ironing board. LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Frequently asked questions

What is the cancellation policy at Tru by Hilton Ashland?

Tru by Hilton Ashland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Ashland?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Ashland on 2 Mar 2025 start from AU$177.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Ashland?

Yep, Tru by Hilton Ashland has a free self car park.

Is there a free airport shuttle available at Tru by Hilton Ashland?

No, Tru by Hilton Ashland does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Ashland?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1013 out of 1499 reviews
Rating 8 - Good. 268 out of 1499 reviews
Rating 6 - Okay. 113 out of 1499 reviews
Rating 4 - Poor. 50 out of 1499 reviews
Rating 2 - Terrible. 55 out of 1499 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Great Property but has billing issues.
The property itself was very nice and the service was good. The breakfast bar was exceptional . My only issue is with billing. The property charged $125 supposedly for incidentals but 3 weeks later had not refunded the deposit. I have made three calls and was told they could not see a charge, I filed a claim through my bank.
Stayed 4 nights in Oct 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Kathleen

Disliked: Property conditions & facilities, room comfort
Bad Experience at This Hotel
There were lots of issues at The Tru in Ashland: The blackout shade was broken and did not cover the entire window. The hotel is next to a truck stop, so we could see the truck lights all night and could not sleep. The AC fan would not go off and the wall control was broken. The water pressure was extremely weak. There was no soap dispenser in the shower. The room was noisy - we could hear people in adjacent rooms. The linens were poor quality. The elevator was slow and dirty. The location of the hotel is terrible....next to an old motel and a large truck stop. It was a disappointing stay for an overnight road trip. We have stayed in a number of Tru hotels, but this one was of poor quality.
Stayed 1 night in Nov 2024

8/10 Good

Latavia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great for the pricing, everything was up to date, comfortable, and organized, I was greeted with a smile and it was a smooth check in and check out
Stayed 1 night in Nov 2024

10/10 Excellent

Maryann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great front desk - Polite staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent professional and courteous service from both night and day front desk personnel…
Stayed 1 night in Nov 2024

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was very nice. The only issue was the water pressure was very low in the shower.
Stayed 1 night in Nov 2024

2/10 Terrible

Jasmine

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Multiple unknown charges current getting handled by corporate
Stayed 3 nights in Nov 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room, lots of space, but woke up with a severe back ache. The bed felt like a slate of rocks.
Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great right off the interstate clean comfortable room and easy to find. Staff was welcoming and able to provide dining suggestions . I would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, right off of I95. On and off in 1 minute. Food places around and shopping as well. Close to Kings Dominion.
Stayed 1 night in Nov 2024

2/10 Terrible

donna

Business traveller
Did not respond to one message I sent!!
Stayed 1 night in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Hannah

Travelled with partner
Disliked: Property conditions & facilities
My husband and I did not have a great experience. There was lady bugs galore in our room and we weren’t able to switch to another room because of them being booked to capacity. The front desk told me that other guests had been complaining of the lady bugs as well on a different floor. The curtain chain/string was broken and the bathroom shower could’ve used a little bit of updating/renovations. My husband and I will not be staying at this hotel again
Stayed 2 nights in Nov 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Marshall

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room had roaches in it. I have a video of the roach on the wall and a picture of the other one dead on the floor. I wouldn’t recommend anyone stay here.
Stayed 1 night in Nov 2024

4/10 Poor

William

Disliked: Property conditions & facilities, room comfort
Wont stay there again
Shower water pressure extremely weak, only warm water. Didnt clean my room one day, no microwave, allowed BARKING dogs at all times
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and neat
Stayed 1 night in Nov 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entry area was very modern well.kept lots of activities such as billoards and shuffleboard. Loved the 24 hr coffee and tea bar!
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality
Being from Charleston, SC, we are use to great hospitality. This place was a 10! Sean at the front desk was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed Ashland
enjoyed the stay and the room was very nice and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Maybelline

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at the Tru and did not disappoint, great experience. Friendly staff, clean and comfortable room. Will definitely stay again.
Stayed 1 night in Nov 2024