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Tru by Hilton Ashland

2.5 star property
Suburban hotel with fitness centre and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tru by Hilton Ashland

Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Business centre
Pool
Lobby

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    20 min walk
  • Ashland/Hanover Visitor's Center
    3 min drive
  • Hanover County Courthouse
    8 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    28 min drive

Room options

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk chair
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk chair
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk chair
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk chair
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk chair
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk chair
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Cable channels
Desk chair
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
avid hotel Richmond North - Ashland, an IHG Hotel
Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (728)
The price is AU$395
for 1 night
includes taxes & fees
29 Nov - 30 Nov
avid hotel Richmond North - Ashland, an IHG Hotel

About the area

Ashland

At Tru by Hilton Ashland you'll be within a 20-minute walk of Randolph-Macon College and 2.3 km (1.4 mi) from Ashland/Hanover Visitor's Center. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include coffee/tea in a common area, a 24-hour front desk and a lift. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this Ashland hotel include Kings Dominion and Short Pump Town Center.

What's nearby

  • Randolph-Macon College - 20 min walk
  • Ashland/Hanover Visitor's Center - 3 min drive
  • Henrico Sports & Events Center - 9 min drive
  • Kings Dominion - 10 min drive
  • Short Pump Town Center - 22 min drive

Getting around

  • Ashland Station - 8 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Cookout - ‬9 min walk
  • ‪Cracker Barrel - ‬10 min walk
  • ‪McDonald's - ‬16 min walk

About this property

Tru by Hilton Ashland

Suburban hotel with fitness centre and 24-hour front desk
Public spaces have free WiFi. There's an onsite business centre. The business-friendly Tru by Hilton Ashland also features a fitness centre, coffee/tea in common area, and a lift. Self parking is free.
  • 97 guestrooms or units
  • 5 levels
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Lift
Tru by Hilton Ashland offers 97 accommodations with a hairdryer and an iron/ironing board. LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Frequently asked questions

What is the cancellation policy at Tru by Hilton Ashland?

Tru by Hilton Ashland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Ashland?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Ashland on 1 Dec 2024 start from AU$151.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Ashland?

Yep, Tru by Hilton Ashland has a free self car park.

Is there a free airport shuttle available at Tru by Hilton Ashland?

No, Tru by Hilton Ashland does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Ashland?

Check-in begins at 3:00 PM. Check-out time is noon.

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 886 out of 1310 reviews" "
Rating 8 - Good. 236 out of 1310 reviews" "
Rating 6 - Okay. 100 out of 1310 reviews" "
Rating 4 - Poor. 40 out of 1310 reviews" "
Rating 2 - Terrible. 48 out of 1310 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Staff & service
The hotel has really declined in cleanliness and even more so, customer service. The woman at check in was rather snarky.
Stayed 1 night in Aug 2024

10/10 Excellent

Amara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay so much. The room was clean and the beds were comfortable. The breakfast was decent. Amenities offered were great although we did not take advantage of everything due to the fact we needed to get back on the road. Staff were friendly. Would stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Antonio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Customer service was great, my problem was we had hair in our bed and shower had to go to the front desk to get more rags because most of the rags had holes in them. My sons room toilet got clogged but the young lady that night gave us a new room right away. Overall not a bad stay the rooms just needs more attention when being cleaned.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Roseanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and pleasant to deal with lady at the front desk was very informative and so helpful and sweet. Rooms are really soundproof beds are comfortable it would be nice if you’re new places that you build would have a seat in the shower of some kind for the elderly or the people that Can’t stand up very long
Stayed 1 night in Aug 2024

10/10 Excellent

joshua

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Best place to stay hands down
This place is one of my favorite palces to stay the employees are super friendly. The rooms are outstanding and love everything about it. This hoel really feels like a family place. The employees feel as if they are family and friends then someone just serving you
Stayed 1 night in Jul 2024

8/10 Good

Tonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family time
Rooms were nice breakfast was somewhat of a pain… pancake machine wasn’t working properly and not a lot of options. But loved the pool table and shuffleboard! Pool was closed which was also a bummer.
Stayed 4 nights in Aug 2024

10/10 Excellent

don

Liked: Amenities
Awesome place
Stayed 1 night in Aug 2024

10/10 Excellent

Elisabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at a Tru hotel. I enjoyed the fresh decor and fun vibe. It was good for adults and families alike.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was pleasant.
Stayed 1 night in Aug 2024

6/10 Okay

Garret

Liked: Staff & service
Disliked: Cleanliness
Decent location, but unclean room.
The hotel and staff itself were fine. The room I stayed in showed evidence of having not been cleaned regularly (black residue on the floor… discovered by wiping a spill of water with a white cloth), build up on part of the floor. A hair that was too long to be mine in the sink, and some odd staining on the bench under the TV. The room was not cleaned or tended to during my two night stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very clean. The girl There Saturday night around 7 at the desk was very nice and so was the gir in the morning. Just an overnight stay. The pool was not working , the lady Saturday evening said they were waiting for it to get serviced. I do alway pick a place with a pool, for I enjoy taking a swim. I was okay with it but if staying longer I may not be
Stayed 1 night in Aug 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet place to sleep
I recommend this as a dependable place to sleep that is very quiet and safe. The rooms are very small and we found the bed not to be that comfortable. It was lumpy.
Stayed 1 night in Aug 2024

6/10 Okay

Brittany

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Abhishek

Liked: Amenities
Great breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Travelled with group
The mattress was quite firm. Everything else was terrific!
Stayed 2 nights in Aug 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came for the race Beautiful hotel, super friendly staff, easy assess, free breakfast Overall very nice stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia

Stayed 1 night in May 2024

8/10 Good

Jakee

Liked: Cleanliness, staff & service
10 minutes from Kings Dominion, Walmart and Dollar Tree 4 minutes. Plenty of restaurants nearby
Stayed 2 nights in Aug 2024

6/10 Okay

Sharon

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Andres

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Floors were sticky. Bed skirt on bed in place of a comforter?
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
First off, Kyle at the front desk was the most helpful and friendly hotel staffer I’ve ever met! He gave us great tips and recommendations, so for that I am so happy and grateful. The room was fine…newly renovated, albeit pretty underwhelming. We went to the pool and it was definitely not clean; the bottom was brown and the hot tub was really gross. The we got stuck in the elevator No way were we getting back in the elevator so we had to use the stairs to the third floor every time we left. Luckily we didn’t have much luggage!
Stayed 1 night in Aug 2024

10/10 Excellent

Naidan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Calvin

Liked: Amenities
The staff were great!
Stayed 1 night in Aug 2024