See all properties
Save

Rilets Resort & Spa

4.0 star property
Family-friendly hotel with full-service spa and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rilets Resort & Spa

Junior Suite, Balcony
Indoor pool
Reception
Front of property - evening/night
Superior Suite, Balcony

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • Pool
  • 24/7 front desk

Explore the area

Map
Rila Monastery, Rila National Park, Bivalarnika Area, Rila, Kyustendil, 2643
  • Church of Rozhdestvo Bogorodichno
    2 min walk
  • Seven Rila Lakes
    167 min walk
  • Ресторант Друшлявица
    1 min walk
  • Kostenets Station
    134 min drive

Room options

Presidential Apartment, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 130 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Economy Double Room, Balcony

Economy Double Room, Balcony

Economy Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Fan
Blackout curtains
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Fan
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Deluxe Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Fan
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Balcony

Superior Suite, Balcony

Superior Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Fan
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony

Deluxe Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Fan
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

About the area

Rila

A family-friendly stay in Rila awaits you at Rilets Resort & Spa. Within steps you'll find Church of Rozhdestvo Bogorodichno and Rila Monastery. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, kids' club, Turkish bath/hammam and kids' swimming pool. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free continental breakfast is offered between 8:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Rila hotel, you'll be 5.7 km (3.5 mi) from St Luke’s Hermitage & St Ivan’s Cave and 28.1 km (17.5 mi) from Stob Earth Pyramids.

What's nearby

  • Rila Monastery - 4 min drive
  • Saparevo Banski & SPA - 72 min drive
  • Bansko Ski Resort - 93 min drive
  • Borovets Ski Resort - 101 min drive
  • Malyovitsa Ski Resort - 118 min drive

Getting around

  • Sofia (SOF) - 122 min drive

Restaurants

  • ‪Хан Дяволски Води - ‬13 min drive
  • ‪Хотел и ресторант "Магията на Рила - ‬9 min drive
  • ‪Страноприемница Рила - ‬1 min walk
  • ‪Gorski Kut - ‬6 min drive
  • ‪Чайна Мальовица - ‬119 min drive

About this property

Rilets Resort & Spa

Family-friendly hotel with full-service spa and free breakfast
Rilets Resort & Spa offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A children's pool, a terrace, and barbecue grills are also featured at the family-friendly Rilets Resort & Spa. Free self parking is available.

This 4-star Rila hotel is smoke free.

  • 76 guestrooms or units
  • Conference rooms
  • Continental breakfast (free)
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Rilets Resort & Spa offers 76 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

This Rila hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and fans. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

Languages

Bulgarian, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Rilets Resort Rila
Rilets Resort
Rilets Rila
Rilets Resort Spa
Rilets Resort & Spa Rila
Rilets Resort & Spa Hotel
Rilets Resort & Spa Hotel Rila

Frequently asked questions

What is the cancellation policy at Rilets Resort & Spa?

Rilets Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Rilets Resort & Spa?

Yep, Rilets Resort & Spa has a free self car park.

Is there a spa on site at Rilets Resort & Spa?

Yep, there is an onsite spa at Rilets Resort & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs and facials.

Does Rilets Resort & Spa have a pool?

Rilets Resort & Spa has an indoor pool and a kids' pool.

What makes Rilets Resort & Spa a romantic place to stay?

A hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Rilets Resort & Spa.

Is Rilets Resort & Spa family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Rilets Resort & Spa is a hit with families.

Does Rilets Resort & Spa serve breakfast?

You bet, complimentary continental breakfast is available daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Rilets Resort & Spa?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Rilets Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Rilets Resort & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Rilets Resort & Spa?

No, pets are not allowed.

Rilets Resort & Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 6 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 6 out of 30 reviews" "
Rating 2 - Terrible. 5 out of 30 reviews" "

7.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Mary, Brisbane, Australia

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property is in need of lots of maintenance. Eg stair nosing were loose in many parts of the building, stains on the carpets in the eating areas. The bed in the double room had a bottom sheet that was unable to be tucked in so landed up sleeping on the mattress cover. How many other people have slept on this mattress cover??? Location excellent.
Loose stair nosings on treads
As anove
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Old hotel. Not clean. Kind staff. Children were not comfortable on the sofa bed.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Need more visible signs at the main road to show where to turn if GPS stop working The road to the hotel is horrible and dark.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Dobrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

elizabeth J

Liked: Property conditions & facilities, room comfort
Beautiful hotel, terrible breakfast service.
Stayed 1 night in Apr 2019

2/10 Terrible

JD, Washington, DC

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible construction. Terrible staff. Terrible experience.
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not a 4 star hotel.
Unpolite staff. Unregulated parking at the hotel. Cold and poor quality dinner. The reality is far away than the advertised materials.
Stayed 1 night in Mar 2019

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our holiday was wonderful except the food (specifically the dinners). The first day we had to choose between 3 types of meat and we chose chicken which had taste of fish , the dessert we had was a biscuit cake-old and dry. The second day for main course we didn’t have the option to choose- there was only pork (not every person loves pork), but this time the dinner was delicious. The hotel is amazing but it needs its improvements. Everything in the rooms is new and clean ,but there was a piece in the bathroom that was already broken. On the other hand , the spa was very good and clean. The staff was very friendly ...The hotel also has a perfect location- it’s near Rila Monastery. Overall, I recommend staying there if you want to be among the nature. It’s perfect for couples and friends.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is wonderful, very near the monastery. The room was clean and all of the staff members who we encountered were pleasant. We had breakfast and dinner there. Both were fine. We didn't use any of the facilities, so I can't speak to those, but the pool looked inviting.
Stayed 1 night in Jan 2019

8/10 Good

Ivan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

2/10 Terrible

Manuela

Stayed 1 night in May 2022

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tourisme hôtel au top! très beau complexe parfait ! mais restauration à revoir personnel pas compétent et petit déjeuner vraiment léger. Isolé .Pas trop indiqué impossible d'aller se restaurer ailleurs car éloigné
Stayed 1 night in Sep 2019

8/10 Good

Paola

Liked: Cleanliness, property conditions & facilities, room comfort
Bien
Hotel très bien, confort. Par contre barman pas très gentil, le personnel ne parle pas anglais (!) sauf à la réception, pas de serviettes ni de sorties de bain dans nos chambres, un oubli? Lit excellent, calme, très sympa la partie spa, bon petit dej
Stayed 1 night in Aug 2019

6/10 Okay

mario

Disliked: Staff & service, property conditions & facilities
Lusso in disfacimento
Luogo splendido! Una passeggiata nel bosco lo separa dal monastero di Rila, esterno bello, interno lussuoso con opere d’arte. In giro poco personale, chiediamo un cerotto, prendono la cassetta del pronto soccorso praticamente vuota! Andiamo in stanza molto bella, ma manca il frigo! Lo scompartimento adibito vuoto! C’è il Bollitore ma ne zucchero ne caffè o te! Andiamo al centro benessere: bellissimo , peccato che l’Hamman non funzionava, la stanza di ghiaccio nemmeno così come l’idromassaggio nella piscina. Comunque sauna e bagno turco attive. Non c’era comunque nessun addetto. Colazione minimal. In sintesi bel posto ma merita maggiore manutenzione ( presenti anche parrucchiere chiuso, nightclub chiuso etc..)
Stayed 1 night in Aug 2019

6/10 Okay

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naturaleza y monasterio
La habitación enorme y el baño muy pequeño, le falta mampara para que no se inunde todo. Lo peor el desayuno, muy malo para esa categoria de hotel.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A complete disaster, most windows had the glass broken, missing tiles in the pool, half of the spa were out of service, slow and awful customer service, the food at the restaurant was at best ok though the price were inflated. The whole place was a rip off for the price we paid...
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近里拉修道院的桑拿酒店
酒店設施齊全，就係里拉修道院附近，可步行前往。服務很好，忘帶雨傘，員工都借給我們，我們入住是淡季，可以延遲退房。有室內泳池，有桑拿，而且房費便宜，非常好。
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Lage im Rilatal
Angenehmer Empfang sehr gutes Essen obwohl schon spät, gute Betten schönes Bad. Frühstück in Ordnung Lage zum Kloster ein Traum
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Le déjeuner est tiède. Il n'y a pas de chaises sur le balcon. Le lit king est composé de deux petit matelas. Section SPA non finie. Femme de ménage aux 2 jours dans la chanbres. Pas de réfrégirateur. Pas de fenêtre vers l'extérieur exceptée la petite porte vitrée du balcon.
Stayed 2 nights in May 2019

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Hôtel à déconseiller
Service médiocre. Chambre pas dispo à 14h comme annoncé car pas prête. On nous demande de patienter. Au bout d'une heure on s'inquiète, la personne nous avait oubliés. Pas de papier toilettes dans la sdb, on en demande à l'accueil la personne nous dit qu'on va nous en apporter, on attend toujours. La douche qui fuit. Au restaurant, on passe commande, le plat de Mr n'est pas disponible, il en choisit un autre. La serveuse revient 10min plus tard pour nous dire que mon plat n'est pas non plus disponible. Je change mais ne prends pas le même que Mr. On se retrouve 30 min plus tard avec le même plat, que ni l'un ni l'autre n'avons commandé, et vraiment pas terrible pour le prix. 2h pour 2 escalopes... Petit dej buffet pas extraordinaire, une seule machine à café pour beaucoup trop de monde. Bref un hôtel plein de prétentions mais rien ne suit derrière. On déconseille vraiment.
Stayed 1 night in Apr 2019