Wyndham Rio Barra

4.0 star property
Stylish hotel on the shore with 5 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Rio Barra

5 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Balcony view
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Royal Sea

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Breakfast available
    Breakfast available
The price is AU$131
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
Avenida Lucio Costa 3150, Barra Da Tijuca, Rio de Janeiro, RJ, 22630-010
  • Praia da Barra da Tijuca
    7 min walk
  • Windsor Convention & Expo Center
    9 min walk
  • Reserve Beach
    11 min walk
  • Rio de Janeiro (RRJ-Jacarepaguá-Roberto Marinho)
    21 min drive

Room options

Premium Suite

Highlights

Air conditioning
Kitchenette
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Microwave
Espresso maker
  • 59 sq m
  • Beach view
  • Sleeps 4
  • 1 Queen Bed

Master King

Highlights

Air conditioning
Kitchenette
LCD TV
Blackout curtains
Private bathroom
Microwave
Espresso maker
Minibar
  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxo Queen

Highlights

Air conditioning
Kitchenette
LCD TV
Blackout curtains
Private bathroom
Microwave
Espresso maker
Minibar
  • 48 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed

Master Queen

Highlights

Air conditioning
Kitchenette
LCD TV
Blackout curtains
Private bathroom
Shower/bath combination
Jetted bath
Microwave
  • 59 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Luxo Twin

Highlights

Air conditioning
Kitchenette
LCD TV
Blackout curtains
Private bathroom
Microwave
Espresso maker
Minibar
  • 48 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Single Beds

Premium Suite

Highlights

Air conditioning
Kitchenette
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Microwave
Espresso maker
  • 59 sq m
  • Beach view
  • Sleeps 5
  • 2 Queen Beds

Royal Sea

Highlights

Separate dining area
Air conditioning
Kitchenette
LCD TV
2 bedrooms
Blackout curtains
Private bathroom
Shower/bath combination
  • 99 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

Classic Queen

Highlights

Air conditioning
Kitchenette
LCD TV
Blackout curtains
Private bathroom
Microwave
Espresso maker
Minibar
  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed

Classic Twin

Highlights

Air conditioning
Kitchenette
LCD TV
Blackout curtains
Private bathroom
Microwave
Espresso maker
Minibar
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

Premium Suite Queen

Highlights

Air conditioning
Kitchenette
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Microwave
Espresso maker
  • 48 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed

Royal Classic

Highlights

Separate dining area
Air conditioning
Kitchenette
LCD TV
2 bedrooms
Blackout curtains
Private bathroom
Shower/bath combination
  • 99 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Room Classic With Garden View

  • Sleeps 3
  • 3 Single Beds

Similar properties

About the area

Rio de Janeiro

A family-friendly stay in Rio de Janeiro awaits you at Wyndham Rio Barra. You'll be 1.7 km (1 mi) from Pepe Beach and 4.9 km (3 mi) from Barra Shopping Mall. Highlights at this beachfront hotel include 5 outdoor swimming pools, 2 hot tubs and a full-service spa. .A relaxing visit to Rio Season Fisio Spa can include hot stone massages and sports massages along with detox wraps, body wraps and aromatherapy. The restaurant, Dom Rio, serves local and international cuisine and is open for breakfast, lunch and dinner. Bar das Palmeiras is the hotel's own bar, serving drinks along with lunch and light fare. Spend the day at the beach where you'll find umbrellas, and enjoy the on-site gym and sauna. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute drive of this 4-property class Barra da Tijuca hotel include RioCentro Convention Center and Rio de Janeiro Botanical Garden.

What's nearby

  • Praia da Barra da Tijuca - 7 min walk - 0.6 km
  • Pepe Beach - 20 min walk - 1.7 km
  • Shopping Downtown - 4 min drive - 3.2 km
  • Ilha Da Gigoia - 4 min drive - 3.6 km
  • Barra Shopping Mall - 5 min drive - 5.2 km

Getting around

  • Jardim Oceânico Station - 8 min drive
  • Rio de Janeiro Piedade Station - 19 min drive
  • Rio de Janeiro International Airport (GIG) - 50 min drive

Restaurants

  • ‪Seu Vidal Na Praia - ‬6 min walk
  • ‪Braseiro da Praia - ‬4 min walk
  • ‪Barraca da Naná - ‬5 min walk
  • ‪Fratelli - ‬8 min walk
  • ‪Restaurante Buffet - ‬7 min walk

About this property

Wyndham Rio Barra

Stylish hotel on the shore with 5 outdoor swimming pools
Wyndham Rio Barra offers its guests a full-service spa, 5 outdoor swimming pools, and 2 hot tubs along with a health club and a sauna. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There's an onsite business centre. A children's pool, spa services, and a vending machine are also featured at the family-friendly Wyndham Rio Barra. For a fee, parking is available.

This 4-star Rio de Janeiro hotel is smoke free.

  • 224 guestrooms or units
  • 2 coffee shops
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Wyndham Rio Barra offers 224 air-conditioned accommodations with minibars and espresso makers. LCD televisions come with premium cable channels. Accommodation at this 4-star hotel has kitchenettes with microwaves.

This Rio de Janeiro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Rio Season Fisio Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (BRL 70 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: BRL 65 for adults and BRL 45 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar das Palmeiras
  • Deli da Praia
  • Dom Rio
  • La Fruteria

Family friendly

  • 5 outdoor pools
  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Kitchenette
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: BRL 157.50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: BRL 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Fitness centre access
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 65.00 for adults and from BRL 45.00 for children
  • Valet parking fee: BRL 70 per night
  • Pet fee: BRL 157.50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Guests can access their rooms with a mobile device. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Barra Rio
Radisson Barra Rio Ja
Radisson Barra Rio Ja Rio De Janeiro
Radisson Hotel Barra Rio
Radisson Hotel Barra Rio Ja
Radisson Hotel Barra Rio Ja Rio De Janeiro
Radisson Hotel Rio
Wyndham Rio Janeiro Barra Hotel
Wyndham Barra Hotel
Wyndham Rio Janeiro Barra
Wyndham Barra
Gran Nobile Rio Janeiro Barra Hotel
Gran Nobile Rio Janeiro Barra
Gran Nobile Barra Hotel
Gran Nobile Barra
Gran Nobile Rio de Janeiro Barra
Wyndham Rio de Janeiro Barra
Sheraton Barra Rio de Janeiro Hotel
Wyndham Rio Barra Hotel
Wyndham Rio de Janeiro Barra
Wyndham Rio Barra Rio de Janeiro
Wyndham Rio Barra Hotel Rio de Janeiro

Frequently asked questions

What is the cancellation policy at Wyndham Rio Barra?

Wyndham Rio Barra offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Rio Barra?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Wyndham Rio Barra on 25 Nov 2024 start from AU$122.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Rio Barra?

Yep, Wyndham Rio Barra has valet parking for BRL 70 per night.

Are there any beaches close to Wyndham Rio Barra?

Yep, Wyndham Rio Barra is a short 7-minute walk from Praia da Barra da Tijuca.

Is there a spa on site at Wyndham Rio Barra?

Yep, Rio Season Fisio Spa is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Wyndham Rio Barra have a pool?

Wyndham Rio Barra has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Wyndham Rio Barra?

Wyndham Rio Barra features 5 outdoor pools, 2 hot tubs and a health club. All guestrooms come with 24-hour room service and espresso makers.

Is Wyndham Rio Barra family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Wyndham Rio Barra is a hit with families.

Does Wyndham Rio Barra serve breakfast?

Yep, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Wyndham Rio Barra?

No, Wyndham Rio Barra does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Rio Barra?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Wyndham Rio Barra?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Wyndham Rio Barra?

Dogs are welcome at Wyndham Rio Barra, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 7 kg per pet.

Wyndham Rio Barra Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 324 out of 1061 reviews" "
Rating 8 - Good. 257 out of 1061 reviews" "
Rating 6 - Okay. 210 out of 1061 reviews" "
Rating 4 - Poor. 132 out of 1061 reviews" "
Rating 2 - Terrible. 138 out of 1061 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Raul

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not doing any cleaning in room. I've ask for towels 3 time, and none of them they send any towels. The rooms are very old, and not clean. the bathroom is very old even in the Master King room. a hotel that stay in the 80's, very old. the swimming pool renovated last year is the only good thing in this hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and location, the balcony is the best. Excellent breakfast.
Stayed 2 nights in Aug 2024

6/10 Okay

FERNANDO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Falta de mantenimiento y Servicio poco eficiente
El hotel es hermoso pero esta falto de mantenimiento y el servicio del personal no es eficiente, posiblemente por problemas de coordinacion. Asi mismo falta mantenimiento en las habitaciones y escasea la ropa blanca de reposición. Siempre la mejor predisposición .
Stayed 7 nights in Jul 2024

8/10 Good

Garo

Stayed 2 nights in Jul 2024

10/10 Excellent

Deian Parry

Stayed 2 nights in Jul 2024

8/10 Good

YENDY, Bronx

Stayed 2 nights in Jul 2024

10/10 Excellent

Vimal

Stayed 3 nights in May 2024

4/10 Poor

Parag

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The furniture and appliance of this property was very old and inactive conditions. I was disappointed with the reception staff. Also, they allocated on first and second floor and I was not even told that I have reserve only on first and second floor, they were asking me for huge money difference to shift me on higher floors. They even wasted my few hours. The location of the property is very good, exterior look is also very good, morning breakfast staff was also friendly but reception staff were horrible. I do not recommend going there again.
Stayed 7 nights in May 2024

10/10 Excellent

Loise

Stayed 1 night in Apr 2024

2/10 Terrible

WENDELL QUESADO

Business traveller
Terrible reception horrible check in and unconsidered Managment
Stayed 1 night in Apr 2024

8/10 Good

Gonzalo Vicente Diaz, Quito

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Clean and safe but old
Stayed 4 nights in Apr 2024

6/10 Okay

Tamara

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

David, Omaha

Disliked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Nate

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had reservations from March 19-21st at Wyndham Rio Barra. I paid 238.21 plus a fee for using the pool/beach. The issue was with check-in. We arrived at the hotel at 1:30pm. We understood we were early. We did a precheck in and was told to return at 3pm and the room would be ready and we’d get the room keys. We go eat and return at 3:30pm. We’re told by the front desk the room is not ready yet. We’re asked to sit in the lobby and the room would be ready in about 10 mins. I asked if there was another room they could put us in? The response was “we can’t put you in a different room. Naturally I’m a bit annoyed. So I asked if they would be discounting the room at all since it was not ready? They said a manager would need to approve that and they were unavailable for the next 30-40 mins. So we are asked again to sit and wait in the lobby. I asked the front desk to let the manager know I was not happy with the checkin process and wanted to them also to inquire about the discount. Another 15-20 mins pass and I return again to ask about any update. The room was still not ready. Finally about 5 mins later were called over to the front desk and were given our keys. Over an hour had passed from the original checkin time of 3pm. I asked the staff what the manager said about discounting the room for the checkin inconveinence and here is what I was told the manager said…”checkin starts at 3pm and there was nothing they could do.” Terrible mgmt. Stay elsewhere.
Stayed 2 nights in Mar 2024

10/10 Excellent

Vashtie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So, in a previous post about the towels…. That was true. They took the towels in cleaning and did not leave towels for us to use. Besides that, we completely enjoyed our stay and would return. I enjoyed my conversations with employees there, Alek at the front instantly eased our fears about the language barrier and was very helpful. Would love to Thank him again!
Stayed 4 nights in Mar 2024

2/10 Terrible

Vanessa

Stayed 2 nights in Mar 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Aline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 2 nights in Dec 2023

10/10 Excellent

CLAUDIA

Stayed 1 night in Nov 2023

2/10 Terrible

valentina lagos

Travelled with family
Disliked: Staff & service, property conditions & facilities
Bad service , A very bad experience, I really do not recommend it.
Stayed 3 nights in Feb 2024

6/10 Okay

Danilo

Criticas
1.En el hotel pagas unos 35 reales diarios ppr servicio de playa y toallas. El servicio de playa se supone incluye sombrilla y reposera. Pero solo hay unas 10 sombrillas, por lo que es muy probable que no tengas. 2. La limpieza de habitacion dos noches se hizo despues de las 21 hs y de hanerl solicitado por temprano. 3. Un dia solo tuvimos agua caliente en ducha, el resto mucho frio. 4. La.mitad de nuestra estadia el hotel estuvo sin agua afectando todas las instalaciones, sanitarios, desayuno y obviamente la habitacion
Stayed 3 nights in Dec 2023

8/10 Good

Alex

Stayed 8 nights in Nov 2023

2/10 Terrible

Marcio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service Charges for resort without resort amenities Bad front desk Bad management
Stayed 2 nights in Nov 2023

2/10 Terrible

Marcio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Adebola

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start…. We booked this trip for our honeymoon and though we had a great time together, this hotel was not good. The check in process started off horrible. We arrived very early and understood that early check in was not possible but when it was time to check in, the room still was not ready. We had to wait another 30 minutes for it and the room wasn’t even all that clean when we got in there. The front desk staff did not want to deal with us at all because we were English speaking Americans and I found that very disrespectful. Understood there is a language barrier but most of them didn’t even try to communicate with us. They just passed us off to the 2 English speaking front desk staff they had. Sad. The people here in general were not all that nice either. Concierge was good. Tokoni and Goodnews were extremely helpful as they were basically the only 2 that spoke perfect English there. Back to the rooms…. Each morning, I woke up the foul smelling stench of sewer. Every time housekeeping came, it reset our door so we had to get a new key card each time (we stayed a week). The overall room needs to be updated. For this to be a “big name chain” hotel, it needs to do better. If o come back to Rio, I will definitely not be staying here. Don’t waste your time.
Stayed 7 nights in Nov 2023