6/10 Okay
Ryan E.
25 July 2024
Liked: Cleanliness
Roatan Family Vacation
We arrived mid-afternoon and unloaded our bags etc. The kitchen and living room were a sauna (we're from Texas, weāre familiar with heat and humidity). All of the windows were open and no breeze, rendering the entire space a place you didn't want to hang out in. In previous reviews it was mentioned the homeowner was installing AC to the kitchen/living room area in 2022 so the assumption was that this space had AC. Some of the ceiling fans worked, some didn't. I called the property management company and they immediately responded, brought oscillating fans to the house AND had AC installed in the kitchen/living room the next day! So, if youāre reading thisā¦ā¦. There is 100% AC in the kitchen and living room now! Literally a game changer. Kudos to the homeowner and property management company for making that happen so fast.
Positives:
1) All interior spaces have AC (and ceiling fans) and itās awesome
2) Will, the groundskeeper is very nice but honors your privacy
3) Property management company responds ASAP if you need anything
* The pool area is comfortable and fun for everyone
* Plenty of shower and beach towels
* The house and grounds felt safe. Will closes the gates around 7pm (or whenever you get back to the house) and opens them about 7am.
In all, the house turned out fine after we figured out the intricacies and tweaked the AC. Itāll comfortably sleep 12 and the casitas/apartments have their own refrigerators and space should you need to escape.
Ryan E.
Stayed 7 nights in Jul 2024