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Coconut Tree West Bay

3.0 star property
Beach spa retreat, walking distance from West Bay Beach
your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for Coconut Tree West Bay

Outdoor pool
Property grounds
Rockhouse Suite 3 of 1 Bedroom 3rd Level
Restaurant
Rockhouse 1 Bedroom Suite Second Level | Bathroom

Reviews

6.4 out of 10

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
West End & West Bay Beach, Roatan, Bay Islands
    Tabyana Beach
    7 min walk
    Penelope's Island Emporium
    14 min walk
    West Bay Mall
    15 min walk
    Roatan (RTB-Juan Manuel Galvez Intl.)
    28 min drive

Room options

View all photos for Beach Front Cabin, two Queen beds, 2nd level

Beach Front Cabin, two Queen beds, 2nd level | Terrace/patio

Beach Front Cabin, two Queen beds, 2nd level

Highlights

Balcony or patio
Air conditioning
Kitchen
Dining table
TV
Ceiling fan
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pool and Beach View Cabin, two Queen Beds

Pool and Beach View Cabin, two Queen Beds | Terrace/patio

Pool and Beach View Cabin, two Queen Beds

Highlights

Balcony or patio
Air conditioning
Kitchen
Dining table
TV
Ceiling fan
Private bathroom
Microwave
  • 37 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Bungalow with Garden View 2 double beds

Bungalow with Garden View 2 double beds

Bungalow with Garden View 2 double beds

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Separate bedroom
Ceiling fan
Private bathroom
Microwave
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Cabin with two beds, one double and one personal

Cabin with two beds, one double and one personal

Cabin with two beds, one double and one personal

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Private bathroom
Microwave
Oven
  • 29.7 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Rockhouse 1 Bedroom Suite First Level

Rockhouse 1 Bedroom Suite First Level

Rockhouse 1 Bedroom Suite First Level

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Private bathroom
Microwave
Local meal delivery service
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Rockhouse Suite 3 of 1 Bedroom 3rd Level

Rockhouse Suite 3 of 1 Bedroom 3rd Level

Rockhouse Suite 3 of 1 Bedroom 3rd Level

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Separate bedroom
Ceiling fan
Private bathroom
Microwave
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Futon

View all photos for King Bed Cabin with Beach View

King Bed Cabin with Beach View | Terrace/patio

King Bed Cabin with Beach View

Highlights

Balcony or patio
Air conditioning
Kitchen
Dining table
TV
Ceiling fan
Private bathroom
Microwave
  • 36.4 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Rockhouse 1 Bedroom Suite Second Level

Rockhouse 1 Bedroom Suite Second Level

Rockhouse 1 Bedroom Suite Second Level

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Private bathroom
Microwave
Local meal delivery service
  • Partial ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Cabin with two beds, one Queen and one Double, 2nd Level

Cabin with two beds, one Queen and one Double, 2nd Level

Cabin with two beds, one Queen and one Double, 2nd Level

Highlights

Balcony or patio
Air conditioning
Dining table
TV
Ceiling fan
Private bathroom
Microwave
Stovetop
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Similar properties

Front of property - evening/night
Caribe Tesoro
Pool
Spa
Waterslide
Parking included
4.3 out of 5, Excellent, (275)
The price is AU$146
for 1 night
includes taxes & fees
3 Oct - 4 Oct
Caribe Tesoro

About the area

Roatan

At Coconut Tree West Bay you'll be within a 20-minute stroll of Tabyana Beach and West Bay Beach. Highlights at this beachfront hotel include a full-service spa, an outdoor swimming pool and free self-parking. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find scuba diving. Added amenities include free Wi-Fi in public areas, a snack bar/deli and spa services. There's also the convenience of an area shuttle. .With a stay at this 3-property class Roatan hotel, you'll be 1.4 km (0.9 mi) from Gumbalimba Park and 3.6 km (2.3 mi) from Roatán Marine Park.

What's nearby

  • Tabyana Beach - 7 min walk
  • West Bay Beach - 15 min walk
  • Gumbalimba Park - 16 min walk
  • Half Moon Bay Beach - 12 min drive
  • Sandy Bay Beach - 18 min drive

Getting around

  • Roatan (RTB-Juan Manuel Galvez Intl.) - 28 min drive

Restaurants

  • ‪La Palapa Beach Bar And Grill - ‬3 min drive
  • ‪Calkett's - ‬12 min walk
  • ‪Booty Bar - ‬7 min drive
  • ‪Gula Gastrobar & Winery - ‬3 min drive
  • ‪Beachers - ‬1 min walk

About this property

Coconut Tree West Bay

Beach spa retreat, walking distance from West Bay Beach
Coconut Tree West Bay offers its guests a full-service spa and an outdoor pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Coconut Tree West Bay. A shuttle from the airport to the hotel during limited hours and an area shuttle are available for a fee. Free self parking is available.

  • 12 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Terrace
  • Garden
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Coconut Tree West Bay offers 12 air-conditioned accommodations with coffee/tea makers and a ceiling fan. Rooms open to balconies or patios. Televisions come with cable channels.

Bathrooms include a shower. This Roatan hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Shannie's. Services include facials. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 8:00 AM to 6:00 PM
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Local meal delivery service
  • Microwave

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30.00 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Coconut Tree West Bay Cabin
Coconut Tree Cabin
Coconut Tree West Bay Hotel
Coconut Tree West Bay Roatan
Coconut Tree West Bay Hotel Roatan

Frequently asked questions

Is parking available at Coconut Tree West Bay?

Yep, Coconut Tree West Bay has a free self car park.

How much does it cost to stay at Coconut Tree West Bay?

As of 19 Sept 2024, prices found for a 1-night stay for 2 adults at Coconut Tree West Bay on 22 Sept 2024 start from AU$255.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Coconut Tree West Bay?

Yep, Coconut Tree West Bay is a short 15-minute walk from West Bay Beach. Fun beach activities include snorkelling and scuba diving.

Is there a spa on site at Coconut Tree West Bay?

Yep, Shannie's is available for guests. You'll enjoy services like facials.

Does Coconut Tree West Bay have a pool?

Coconut Tree West Bay has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Coconut Tree West Bay a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Coconut Tree West Bay.

Is there a free airport shuttle available at Coconut Tree West Bay?

No, but there's a shuttle from the airport to the hotel that runs from 8:00 AM - 6:00 PM for a fee.

What time are check-in & check-out at Coconut Tree West Bay?

Check-in begins at 3:00 PM. Check-out time is noon.

Coconut Tree West Bay Reviews

Reviews

6.4
Rating 10 - Excellent. 24 out of 90 reviews" "
Rating 8 - Good. 15 out of 90 reviews" "
Rating 6 - Okay. 22 out of 90 reviews" "
Rating 4 - Poor. 13 out of 90 reviews" "
Rating 2 - Terrible. 16 out of 90 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

claudia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
We stayed here for 5 nights we rented cabin 1 panoramic view which offers a perfect view of the beautiful west bay beach and the swimming pool conveniently located right in front of the unit. I enjoyed the property grounds on the back of our unit there is mango and coconut trees and in the morning you can hear the macaws flying near by we could also spot a few guatusas in the area nearby. Front desk manager is nice and friendly they do their best to solve your issues or needs. Housekeeping lady is nice honest and very helpful. I would like to mention you need to let them know if you need your cabin cleaned. Cabins are old but water and a/c works fine. Loud music from George’s restaurant and bar next door ends around 9-10. Water sewer smell and roaches is common in old properties around the beach on islands so keep that in mind as well. This property is located in front of the best beach and has the lower rates compared with other similar properties stay here if that’s your priority if you want luxury stay at the Mayan or similar.
Stayed 5 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall a good hotel in a great location, but cleaning services could be better. Garbage wasn’t emptied or sand swept out of the room.
Stayed 3 nights in May 2024

6/10 Okay

Jonathan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Mar 2024

10/10 Excellent

Suyapa, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean, well kept and close to the beach.
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Stayed 1 night in Apr 2024

4/10 Poor

Andrey, Champlin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old, dirty, and poorly maintained. The outside area was not clean, with broken path tiles, lots of trash, and sewer odors. There was no power or water for a day, and there was no immediate communication or resolution provided. However, the Expedia team was incredibly helpful and provided a couple of options. I would not choose to stay there again and would not recommend it to anyone. It's worth paying a bit more to stay somewhere else.
Stayed 7 nights in Mar 2024

4/10 Poor

Tammy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We liked the convenience to the beach and room size. Did not like the room necessities, very limited and not useable conditions. Reception person only there from 8 to 4 where you were able to access the water bottle or mention issues. Attentive to service requests but 4 out the 7 days we had workers in room fixing things. Dogs in the back barking alot. Construction also going on around our building. Breakfast only had 3 options and not always 3 available. Restaurant not always open on time.
Stayed 7 nights in Mar 2024

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not hesitate to book
Fosters is a wonderful group Of people there to make your stay wonderful. Recommend. Locations is at the north of things and that makes it calmer in the evening but still very accessible to all. Rooms cool. Beds cozy. Showers hot.
Stayed 3 nights in Mar 2024

4/10 Poor

Victoria

Travelled with group
Disliked: Staff & service, property conditions & facilities
There were several issues with this property: the property is in very poor condition, it is not kept up, falling apart, staff was not available during the day or night, none was available to answer questions or take care of maintenance issues, I could t get clean towels for five days, Boone cleaned my room for seven days. I do not recommend this property.
Stayed 7 nights in Mar 2024

6/10 Okay

Cristiane

Travelled with family
Disliked: Property conditions & facilities, room comfort
Beautiful view but room was disappointing
The place was old the sheets were dirty saw and cockroach in my room first nite. The office is closed after 5 no one to help you. The room is above a restaurant and very noise all day and nite. During breakfast they didn’t have me tickets for breakfast and the lady refuse to give us food even though I had the key for the room to show her. I left day earlier bc they never clean the room they put stuff to kill the crock roach. 3 days we werw there they never came to clean and we had enough of it and left. I asked for refund and they refused. Also the WiFi never worked fyi
Stayed 4 nights in Mar 2024

10/10 Excellent

Wendy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy our stay here, only thing I would have to complain about is that the pool was shut down and the WiFi was not really working.. other than that great location, I had a panoramic view room and the view was breathtaking! I will definitely stay here again with no doubt!!
Stayed 2 nights in Mar 2024

6/10 Okay

France's

Travelled with partner
Disliked: Staff & service, amenities
Good location, huge room, nowhere to sit on deck, asked for chairs, didn’t get any, there 6 nights asked on night 5 if we needed anything, a little late. Nowhere to hang wet towels or bathing suits, overall felt very neglected.
Stayed 6 nights in Feb 2024

10/10 Excellent

Nicolle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Roatan and I’m so glad I stayed at Coconut after days of researching places. Franco at the front desk was great and personable. Felt like we were in a tropical paradise at home! Always made sure our room was clean, breakfast ready and even our laundry done! Don’t think twice, stay here there are lots of things to do. Great wifi, very cold AC and amazing showers! 10/10.
Stayed 7 nights in Feb 2024

2/10 Terrible

Lance

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This place was the worst place we have ever stayed. Woke up to cockroaches in our bed (3 different times), our toilet never flushed, shower water was always cold, sheets on bed were filthy, had no wash cloths on property - to name a few issues. The structure of the property looked like it was falling apart. Cracks and rebar seen throughout. The restaurant has a 3 lobster tails for $17 deal one night. Worst lobster we have ever had. The beef fajitas were chewy and tasted awful - inedible. Never ate there again. Total disappointment.
Stayed 4 nights in Feb 2024

8/10 Good

Javier

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Employees very friendly
Stayed 2 nights in Feb 2024

4/10 Poor

kristina

Travelled with family
Disliked: Property conditions & facilities
Clean place and affordable but the toilet worked very poorly, didn’t ever want to flush. Also they crank the AC and lock the thermostat so you cannot get to it. Also had people knocking on our door at 1AM, kind of scary.
Stayed 6 nights in Jan 2024

2/10 Terrible

alejandro, Spring Hill

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was terrible, we have to wait for more than one hour to someone show up to give us the room key, we didn’t have room service, the was one electrical outlet completely out of the box making it unsafe to charge ours phones or any other device.
Stayed 4 nights in Jan 2024

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no hot water to start (which they did fix). Our room was so dark that you had to use your phone light to see things clearly at night. They just said tomorrow we will look at it TOMORROW. The shower door would not close. They did not clean the room until asked. There was a hair dryer stuck to the bathroom wall but no outlet to use it. The bathroom door was so hard to close and open. The WiFi was not working the entire time we were there.
Stayed 3 nights in Jan 2024

10/10 Excellent

edward e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beach front, many restaurants and bars to choose from. Great friendly staff.
Stayed 2 nights in Jan 2024

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took a chance on this property even though the reviews we read were not great. We were very pleased with cabin where we stayed. It was spacious and clean and bright. We expected a small bar fridge and it was actually almost the size of an apartment fridge. The daily included breakfast was simple but tasty and we had 3 choices: omelette, typical breakfast or pancakes with eggs and sausage. You could have orange juice or coffee. We had a nice covered deck with a partial ocean view even though our booking stated garden view so that was a nice surprise. We were in cabin 1. The security guard was super friendly and the beach staff and front desk staff were also very friendly. This property is a short walk to a small grocery story and many restaurants. The only negative was that the water in the shower ranged from cool to almost luke warm. We spent 4 nights and other than the temperature of the tap and shower water we were very pleased with the value for the money.
Stayed 4 nights in Dec 2023

2/10 Terrible

José Guillermo

Stayed 2 nights in Jan 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Ann-Marie

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We had our own cabin which was spacious for our family of 3. It was a great location right near the pool and the hotel is right on the beach. The beds were too soft for us and hurt our backs. The room had 2 double beds and they were too small for us. We would have preferred queen or king. There is no hot water for showering. We ended up showering by the pool a couple times because we were at least in the sun then. There was a kitchen in the room but it was not very well stocked and the dishes that were there were rusty and dirty. My husband put his hand on the glass block on the top of the shower area and it broke off. The air conditioning broke but they fixed it right away. On site handy man was very quick. The office is not always open but when the staff was there they were friendly and very helpful.
Stayed 7 nights in Dec 2023

6/10 Okay

john

Liked: Cleanliness, staff & service
The room we stayed in was a bit unusual. The main door was like entering a store or business. The stay was decent however the rooms could use an upgrade. The advantage was we were waiting walking distance to the beach.
Stayed 4 nights in Dec 2023

4/10 Poor

Shirley

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023