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Kimpton Grand Roatan Resort And Spa, an IHG Hotel

4.5 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kimpton Grand Roatan Resort And Spa, an IHG Hotel

2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Property amenity
Exterior
4 restaurants, Mediterranean cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub

Explore the area

Map
West Bay, Roatan
  • Tabyana Beach
    2 min walk
  • West Bay Beach
    3 min walk
  • West Bay Mall
    7 min walk
  • Roatan (RTB-Juan Manuel Galvez Intl.)
    29 min drive

Room options

View all photos for Premium Room, 1 King Bed, Ocean View (Private Plunge Pool)

Frette Italian sheets, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Ocean View (Private Plunge Pool)

Highlights

Separate dining area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 Bedroom, View (Canopy view)

Bungalow, 1 Bedroom (Canopy view)

Bungalow, 1 Bedroom, View (Canopy view)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Dining table
LED TV
Hypo-allergenic bedding
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Frette Italian sheets, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Ocean View

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 46 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View (Canopy view)

Frette Italian sheets, premium bedding, memory-foam beds, in-room safe

Premium Room, 2 Queen Beds, View (Canopy view)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Private Plunge Pool)

Presidential Suite, 1 King Bed (Private Plunge Pool)

Presidential Suite, 1 King Bed (Private Plunge Pool)

Highlights

Separate dining area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 88 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View (Villa)

Frette Italian sheets, premium bedding, memory-foam beds, in-room safe

Suite, 1 Bedroom, Ocean View (Villa)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
LED TV
  • 82 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Roatan, Private Plunge Pool)

Suite, 1 King Bed, Ocean View (Roatan, Private Plunge Pool)

Suite, 1 King Bed, Ocean View (Roatan, Private Plunge Pool)

Highlights

Separate dining area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 73 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Ocean View (Spa)

Frette Italian sheets, premium bedding, memory-foam beds, in-room safe

Studio Suite, 1 King Bed, Ocean View (Spa)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Frette Italian sheets, premium bedding, memory-foam beds, in-room safe

Premium Room, 2 Queen Beds, Ocean View

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Ocean View, Corner

Frette Italian sheets, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Ocean View, Corner

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 46 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Villa)

Frette Italian sheets, premium bedding, memory-foam beds, in-room safe

Suite, 2 Bedrooms, Ocean View (Villa)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
LED TV
  • 133 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, View (Canopy View, Soaking Tub)

Premium Room, 1 King Bed, View (Canopy View, Soaking Tub)

Premium Room, 1 King Bed, View (Canopy View, Soaking Tub)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, memory-foam beds, in-room safe

Room (Essential)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, memory-foam beds, in-room safe

Room, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Beachfront (Villa)

Frette Italian sheets, premium bedding, memory-foam beds, in-room safe

Suite, 1 Bedroom, Beachfront (Villa)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
LED TV
  • 82 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Roatan)

Suite, 1 King Bed, Ocean View (Roatan)

Suite, 1 King Bed, Ocean View (Roatan)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 73 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 3 Bedrooms, Ocean View (Villa)

Frette Italian sheets, premium bedding, memory-foam beds, in-room safe

Suite, 3 Bedrooms, Ocean View (Villa)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
LED TV
  • 152 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Frette Italian sheets, premium bedding, memory-foam beds, in-room safe

Premium Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View (Canopy View)

Premium Room, 1 King Bed, View (Canopy View)

Premium Room, 1 King Bed, View (Canopy View)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

Frette Italian sheets, premium bedding, memory-foam beds, in-room safe

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll-In Shower)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Frette Italian sheets, premium bedding, memory-foam beds, in-room safe

Premium Room

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Beachfront (Villa)

Suite, 2 Bedrooms, Beachfront (Villa)

Suite, 2 Bedrooms, Beachfront (Villa)

Highlights

Separate dining area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Dining table
LED TV
  • 133 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds

Similar properties

Exterior
Infinity Bay Spa & Beach Resort
Pool
Breakfast included
Spa
Free airport shuttle
4.3 out of 5, Excellent, (1001)
The price is AU$497
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Infinity Bay Spa & Beach Resort

About the area

Roatan

A luxury stay in Roatan awaits you at Kimpton Grand Roatan Resort And Spa, an IHG Hotel. Within steps you'll find Tabyana Beach and West Bay Beach within a short 5-minute stroll. Highlights at this beachfront hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages along with access to the sauna. The restaurant, Alera, serves Mediterranean cuisine. Sea Cat is the hotel's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find cabanas, and enjoy the on-site Hot tub and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a free manager's reception and a 24-hour business centre. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .In the area of this 4.5-property class Roatan hotel, you'll find Sandy Bay Beach.
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What's nearby

  • Tabyana Beach - 2 min walk - 0.2 km
  • West Bay Beach - 3 min walk - 0.3 km
  • West Bay Mall - 7 min walk - 0.6 km
  • Gumbalimba Park - 17 min walk - 1.5 km
  • Half Moon Bay Beach - 13 min drive - 5.8 km

Getting around

  • Roatan (RTB-Juan Manuel Galvez Intl.) - 29 min drive

Restaurants

  • ‪La Palapa Beach Bar And Grill - ‬2 min walk
  • ‪Java Vine Coffee House - ‬8 min walk
  • ‪Booty Bar - ‬6 min drive
  • ‪Beachers - ‬9 min walk
  • ‪Happy Harrys Hideaway - ‬7 min drive

About this property

Kimpton Grand Roatan Resort And Spa, an IHG Hotel

Luxury hotel on the beach, with 2 outdoor swimming pools
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Kimpton Grand Roatan Resort And Spa, an IHG Hotel, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 4 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 4 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a children's pool and a hot tub. Free self parking is available.

This 4.5-star Roatan hotel is smoke free.

  • 119 guestrooms or units
  • 5 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars on the beach
  • 4 bars or lounges
  • Conference rooms
  • Built in 2023
  • Manager's reception (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Swim-up bar
Kimpton Grand Roatan Resort And Spa, an IHG Hotel offers 119 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate dining areas and includes dining tables. Memory foam beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with cable channels and pay-per-view films.

Bathrooms include dressing gowns, slippers, designer toiletries and hairdryers. This Roatan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages and massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: HNL 20 to 100 per person
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • Alera
  • Sea Cat
  • The Drop Off
  • Vos Cafe & Bar

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices
  • Lift (122 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: HNL 1704.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • Pool access
  • Shuttle service
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately HNL 20 to 100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Roatan Spa, An Ihg
Kimpton Grand Roatan Resort Spa an IHG Hotel
Kimpton Grand Roatan Resort And Spa, an IHG Hotel Resort
Kimpton Grand Roatan Resort And Spa, an IHG Hotel Roatan
Kimpton Grand Roatan Resort And Spa, an IHG Hotel Resort Roatan

Frequently asked questions

What is the cancellation policy at Kimpton Grand Roatan Resort And Spa, an IHG Hotel?

Kimpton Grand Roatan Resort And Spa, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Grand Roatan Resort And Spa, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Kimpton Grand Roatan Resort And Spa, an IHG Hotel on 4 Dec 2024 start from AU$434.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Grand Roatan Resort And Spa, an IHG Hotel?

Yep, Kimpton Grand Roatan Resort And Spa, an IHG Hotel has a free self car park.

Are there any beaches close to Kimpton Grand Roatan Resort And Spa, an IHG Hotel?

Yep, Kimpton Grand Roatan Resort And Spa, an IHG Hotel is a short 3-minute walk from West Bay Beach. Fun beach activities include yoga, volleyball and scuba diving.

Is there a spa on site at Kimpton Grand Roatan Resort And Spa, an IHG Hotel?

Yep, there is an onsite spa at Kimpton Grand Roatan Resort And Spa, an IHG Hotel. It has a hot tub, a steam room and a sauna. You'll enjoy services like deep-tissue massages.

Does Kimpton Grand Roatan Resort And Spa, an IHG Hotel have a pool?

Kimpton Grand Roatan Resort And Spa, an IHG Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Kimpton Grand Roatan Resort And Spa, an IHG Hotel?

Kimpton Grand Roatan Resort And Spa, an IHG Hotel features 2 beach bars, 2 outdoor pools and a full-service spa. All guestrooms come with Frette Italian sheets, memory foam beds and dining areas.

What makes Kimpton Grand Roatan Resort And Spa, an IHG Hotel a romantic place to stay?

1 hot tub and beachfront dining, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Kimpton Grand Roatan Resort And Spa, an IHG Hotel.

Is Kimpton Grand Roatan Resort And Spa, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Kimpton Grand Roatan Resort And Spa, an IHG Hotel is a hit with families.

Does Kimpton Grand Roatan Resort And Spa, an IHG Hotel serve breakfast?

You bet, full breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Kimpton Grand Roatan Resort And Spa, an IHG Hotel?

No, Kimpton Grand Roatan Resort And Spa, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Grand Roatan Resort And Spa, an IHG Hotel?

Relax with a coldie at the 2 beach bars or 4 lounge bars, and grab a meal at Kimpton Grand Roatan Resort And Spa, an IHG Hotel's 4 restaurants.

What time are check-in & check-out at Kimpton Grand Roatan Resort And Spa, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Kimpton Grand Roatan Resort And Spa, an IHG Hotel?

Furry friends are welcome at Kimpton Grand Roatan Resort And Spa, an IHG Hotel, with food and water bowls on offer.

Kimpton Grand Roatan Resort And Spa, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 134 out of 177 reviews" "
Rating 8 - Good. 28 out of 177 reviews" "
Rating 6 - Okay. 9 out of 177 reviews" "
Rating 4 - Poor. 5 out of 177 reviews" "
Rating 2 - Terrible. 1 out of 177 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

sabrina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
August 2024
As someone who has traveled to 28 countries and is globalist with Hyatt, the service here a Kimpton Grand was the worse I have ever experienced. I was treated differently as soon as I walked in. I don't know if that had to do with my skin color or primary language but there was definitely a difference in treatment. They didnt welcome me with a towel and welcome drink like others. I prepaid for a bungalow, my initial paper work said a bungalow but they assigned me a basic room in the main tower. They charged me the resort fees at check in and at checkout. Luckily I kept my receipt and it was taken off. Humberto at the pool and Peter in Alera and Christoper Bell boy were the only nice people at the hotel. I was over looked by all other employees. I tipped and even over tipped and was still over looked. Service here is 1/10. I went to Ibagari Boutique Hotel for dinner and the service was 10/10. On my next trip back to the island I will be staying at Ibagari.
Stayed 4 nights in Aug 2024

8/10 Good

marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

mirta

Stayed 1 night in Aug 2024

10/10 Excellent

mirta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, property conditions & facilities
This resort and this experience was EVERYTHING! I loved everything about my stay, especially August- he is the best! I feel ready to seize the day after my beautiful stay in paradise!
Stayed 5 nights in Aug 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location!!! 2nd largest reef in the world. It’s like living in an aquarium.
Stayed 7 nights in Aug 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the most gorgeous resort infront of the best white sand turquoise water beach. You can snorkel here and see the most beautiful sea life. Excellent service!
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Aug 2024

10/10 Excellent

Silvia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I need more days beautiful staff very nice I love it
Stayed 1 night in Aug 2024

10/10 Excellent

Cristina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Some staff didn’t seem like they wanted to work there and need to get a different job. But mostly great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kimpton is at the very end of the hotel strip, meaning it’s less crowded and there aren’t a bunch of boats right in front of the beach chairs. Snorkeling right in front of the hotel is amazing. There is no need to book a tour. We have seen turtles, rays, and a wide variety of fish.
Stayed 5 nights in Aug 2024

8/10 Good

Carlos, Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Edgar Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is definitely the top one on the island. They made you feel safe and had so many amenities on the property. If you didn’t want to, you wouldn’t even need to leave the resort for anything. Great service and beautiful property!
Stayed 7 nights in Aug 2024

10/10 Excellent

Pedro

Stayed 3 nights in Aug 2024

10/10 Excellent

Damaso

Liked: Cleanliness, staff & service, property conditions & facilities
A true 5 star resort. 5 star snorkeling 100 yards off of the properties beach. Great pool and great staff. If you like luxury this place fits the bill. If you walk down the beach you can find many eating options and a water taxi to West end. I will stay here again on my next trip to Roatan!!!!
Stayed 5 nights in Aug 2024

8/10 Good

Kirby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Comfortable beds, good food and nice rooms and areas. The only problem we had was no hot water in our shower. The pool needs to be better kept. It was not cleaned well.
Stayed 1 night in Aug 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. For the resort fee you would think there would be more activities included. But overall very nice. Breakfast is really good. The Sea Cat was good. The Allure dinner menu is limited. But overall very nice resort. I would stay here again with hesitation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Jenny Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the best resorts we have stayed at. Food was great and service was excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia Jewel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place if you are looking for a quiet vacation. Not much nightlife which was ok for me. Although everything closed pretty early. Service was good and people were very accommodating.
Stayed 4 nights in Jul 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing snorkeling right off the beach.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brendan, Silver Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024