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Candlewood Suites Roswell New Mexico, an IHG Hotel

2.5 star property
Hotel in Roswell with 24-hour fitness centre and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Candlewood Suites Roswell New Mexico, an IHG Hotel

Property amenity
Exterior
Studio Suite, 2 Queen Beds
Exterior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
4 Military Heights Drive, Roswell, NM, 88201
  • Eastern New Mexico Medical Center
    8 min walk
  • Lovelace Regional Hospital
    10 min walk
  • New Mexico Military Institute
    10 min walk
  • Roswell, NM (ROW-Industrial Air Center)
    16 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
Shower/bath combination
Private bathroom
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Separate bedroom
Shower/bath combination
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility, Access Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility, Access Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 49 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

Highlights

Air conditioning
Kitchen
Fridge
Dishwasher
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Days Inn by Wyndham Roswell
Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (999)
The price is AU$122
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Days Inn by Wyndham Roswell

About the area

Roswell

At Candlewood Suites Roswell New Mexico, an IHG Hotel you'll be within just a 10-minute stroll of Eastern New Mexico Medical Center and Lovelace Regional Hospital. Highlights at this hotel include an outdoor swimming pool, and in-room kitchens and free WiFi. .Enjoy the 24-hour gym and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of a free bus station shuttle. .Sights within a 10-minute walk of this Roswell hotel include New Mexico Military Institute and within 30 minutes you'll find Woof Bowl Dog Park.

What's nearby

  • Eastern New Mexico Medical Center - 8 min walk
  • New Mexico Military Institute - 10 min walk
  • Roswell Museum - 3 min drive
  • Alien Zone - 4 min drive
  • International UFO Museum - 4 min drive

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬12 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Golden Corral - ‬10 min walk

About this property

Candlewood Suites Roswell New Mexico, an IHG Hotel

Hotel in Roswell with 24-hour fitness centre and 24-hour front desk
There's a snack bar/deli on site. Public spaces have free WiFi. Candlewood Suites Roswell New Mexico, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Roswell New Mexico, an IHG Hotel. Free self parking is available.

This Roswell hotel is smoke free.

  • 87 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • 1 conference room
Candlewood Suites Roswell New Mexico, an IHG Hotel offers 87 accommodations with DVD players and a safe. 32-inch flat-screen televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free bus station shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Snack bar/deli

Family friendly

  • DVD player
  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 1 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD1 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites NEW MEXICO
Candlewood Suites NEW MEXICO Hotel
Candlewood Suites NEW MEXICO Hotel ROSWELL
Candlewood Suites ROSWELL
Candlewood Suites ROSWELL NEW MEXICO
Candlewood Suites Roswell New Mexico Hotel

Frequently asked questions

What is the cancellation policy at Candlewood Suites Roswell New Mexico, an IHG Hotel?

Candlewood Suites Roswell New Mexico, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candlewood Suites Roswell New Mexico, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Roswell New Mexico, an IHG Hotel on 25 Nov 2024 start from AU$141.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candlewood Suites Roswell New Mexico, an IHG Hotel?

Yep, Candlewood Suites Roswell New Mexico, an IHG Hotel has a free self car park, free extended parking and free RV/bus/truck parking.

Does Candlewood Suites Roswell New Mexico, an IHG Hotel have a pool?

Candlewood Suites Roswell New Mexico, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM.

Is there a free airport shuttle available at Candlewood Suites Roswell New Mexico, an IHG Hotel?

No, Candlewood Suites Roswell New Mexico, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Candlewood Suites Roswell New Mexico, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Is there a golf course on site at Candlewood Suites Roswell New Mexico, an IHG Hotel?

There is a golf course next to Candlewood Suites Roswell New Mexico, an IHG Hotel.

Candlewood Suites Roswell New Mexico, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 384 out of 725 reviews" "
Rating 8 - Good. 204 out of 725 reviews" "
Rating 6 - Okay. 87 out of 725 reviews" "
Rating 4 - Poor. 31 out of 725 reviews" "
Rating 2 - Terrible. 19 out of 725 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice1
Nice hotel, nice staff, close to restaurants in a cute quirky town. Unfortunately, the pool and hot tub were unavailable. Given that it is about 100d outside, we were not too happy. When we complained, they comped us a free night. So VERY responsive and accommodating.
Stayed 1 night in Aug 2024

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice rooms, clean and well stocked. Friendly staff. No complaints
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveller
Been here before just a good hotel
Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good. The 2 things that I didn't know was how hard the beds were and the fact that there's a $30 incidentals fee tacked on. I was not aware of it. I hope to get reimbursed for that. The beds were really stiff and uncomfortable. Did not get a good night sleep. The pool was nice, we had it to ourselves. No continental breakfast. But overalls friendly, helpful.
Stayed 1 night in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice. Appreciated the full size fridge with ice maker. Also the kitchenette with all we needed.
Stayed 1 night in Jul 2024

10/10 Excellent

Lindsey, Albuquerque

Stayed 2 nights in Jul 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Celeste

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pros and cons
During our (4 adults, 2 pugs) one night stay in Roswell, we stayed here mostly because it was pet friendly and offered two queen beds vs. Two double beds like other hotels. The beds were very uncomfortable and left us all too tired and painful to complete our activities the next day. Our room was also very warm even though we had the thermostat at 60°. The hotel and room were very clean and staff were very nice. The pet area was conveniently located in the back but offered little to no grass (pea gravel) so we walked across the street to a neighboring hotel to use their pet area. It was also much cleaner.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jacquita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a pretty good stay although we thought it was a bit pricey.
Stayed 3 nights in Jul 2024

8/10 Good

Susan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pretty nice property, off the road a bit so it was very quiet. Very clean, had a kitchenette, and also the front desk lady was helpful. Stayed here for a business trip to Roswell and then a tourist trip to Carlsbad.
Stayed 1 night in Jul 2024

8/10 Good

Norma

Stayed 1 night in Jun 2024

10/10 Excellent

CH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Even though we didn't use it, we especially liked the "if you need it" option - slow cooker and other items that would come in handy for a few days or extended stay. Marvelous staff.
Stayed 1 night in Jun 2024

8/10 Good

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoued our over night stay. We just need a room to rest for the night. The location is convenient, walking distance from few good restaurants
Stayed 1 night in Jun 2024

4/10 Poor

Paul

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel was not kept clean. The pool was dirty with the chlorine problem. The hot tub is broke down and gross not impressed at all about your property more than likely will not stay with your franchise again.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Marc

Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

8/10 Good

Dianne, Daytona Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean! Comfortable beds and spacious room with kitchen. Location good and staff very nice. The only drawback is outside needs power wash and it’s a bit rundown but that did not take away from the fact it had great air conditioning… it was very hot outside and the feel they really took pride in cleanliness which I appreciated.
Stayed 1 night in May 2024

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Christian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blah
The hotel was not as clean as it should’ve been and was just generally so so condition there was no breakfast even though other candlewood we stayed at had breakfast and we will not stay there again. The utensils in the kitchen were dirty so we didn’t use those and the sofa bed has used had to change the sofa bed. It was a disappointment.
Stayed 1 night in May 2024