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Playa De La Luz Hotel

4.0 star property
Family-friendly hotel on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Playa De La Luz Hotel

Porch
Free minibar items, desk, laptop workspace, blackout curtains
2 outdoor pools, pool loungers
Reception
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Parking available
The price is AU$113
includes taxes & fees
30 Dec - 31 Dec

Explore the area

Map
Av Diputacion Sn, Rota, Cadiz, 11520
  • Playa de la Costilla
    7 min walk
  • Playa Punta Candor
    6 min drive
  • Naval Station Rota
    32 min drive
  • Rota (ROZ-Naval Station Rota)
    22 min drive

Room options

View all photos for Junior Suite (2 Adults + 2 Child)

LCD TV

Junior Suite (2 Adults + 2 Child)

Highlights

Separate sitting area
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite

LCD TV

Junior Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 36 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Studio

Free minibar items, desk, laptop workspace, blackout curtains

Standard Studio

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

Free minibar items, desk, laptop workspace, blackout curtains

Standard Double or Twin Room

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Free minibar items, desk, laptop workspace, blackout curtains

Superior Double Room

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room Single Use

Free minibar items, desk, laptop workspace, blackout curtains

Superior Double Room Single Use

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Family Studio

Free minibar items, desk, laptop workspace, blackout curtains

Family Studio

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed OR 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Superior Double Room (2 Adults + 1 Child)

Free minibar items, desk, laptop workspace, blackout curtains

Superior Double Room (2 Adults + 1 Child)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Standard Double Room (2 Adults + 1 Child)

Free minibar items, desk, laptop workspace, blackout curtains

Standard Double Room (2 Adults + 1 Child)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Bidet
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use

Free minibar items, desk, laptop workspace, blackout curtains

Standard Double Room Single Use

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Double Room (3 Adults)

Free minibar items, desk, laptop workspace, blackout curtains

Superior Double Room (3 Adults)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 30 sq m
  • Harbour view
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite (2 Adults + 1 Child)

LCD TV

Junior Suite (2 Adults + 1 Child)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room (3 Adults)

Free minibar items, desk, laptop workspace, blackout curtains

Standard Double or Twin Room (3 Adults)

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Bidet
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Murphy Bed OR 2 Single Beds and 1 Single Murphy Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Separate bedroom
Bidet
Hairdryer
  • 41 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Murphy Beds

View all photos for Junior Suite, 1 Bedroom

LCD TV

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite (3 Adults)

LCD TV

Junior Suite (3 Adults)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Exclusive Studio

Free minibar items, desk, laptop workspace, blackout curtains

Exclusive Studio

Highlights

Air conditioning
Free cots/infant beds
Minibar (some free items)
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds

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About the area

Rota

A family-friendly stay in Rota awaits you at Playa De La Luz Hotel. Within just a 10-minute stroll, you'll find Playa de la Costilla and Corrales of Rota. Highlights at this beachfront hotel include 2 outdoor swimming pools, 2 poolside bars and a restaurant. .The restaurant, La Gaviota, is open for breakfast and dinner. Dos Mares is the hotel's own bar. Spend the day at the beach and enjoy the on-site free kids' club, gym and kids' swimming pool. 12 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .In the area of this 4-property class Rota hotel, you'll find Naval Station Rota.

What's nearby

  • Playa de la Costilla - 7 min walk
  • Luna Castle - 8 min drive
  • Costa Ballena Ocean Golf Club - 11 min drive
  • Naval Station Rota - 16 min drive
  • Naval Station Rota - 32 min drive

Getting around

  • Puerto de Santa María Station - 26 min drive
  • Jerez de La Frontera (XRY) - 35 min drive

Restaurants

  • ‪Takiko - ‬8 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Los Arcos - ‬3 min drive
  • ‪Restaurante el Picadero - ‬9 min walk
  • ‪La Gaviota - ‬4 min walk

About this property

Playa De La Luz Hotel

Family-friendly hotel on the beach, with 2 outdoor pools
As a guest of Playa De La Luz Hotel, you'll find 2 outdoor swimming pools, a health club, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 12 meeting rooms. Spa services, a library, and a terrace are also featured at the family-friendly Playa De La Luz Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 220 guestrooms or units
  • 2 levels
  • 5 buildings
  • 2 bars by the pool
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Bar or lounge
  • Dining venue
Playa De La Luz Hotel offers 220 accommodations with minibars (stocked with some free items) and free newspapers. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, bidets and complimentary toiletries.

This Rota hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages and massages.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 6 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dos Mares
  • La Gaviota

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Health club
  • Library
  • Playground
  • Tennis
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 6 for children
  • Fee for in-room wireless Internet: EUR 0 per stay (rates may vary)
  • Uncovered self-parking fee: EUR 15 per day
  • In-room safe fee: EUR 1.65 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Playa De La Luz
Playa De La Luz Hotel
Playa De La Luz Hotel Rota
Playa De La Luz Rota
Playa Luz Hotel Rota
Playa Luz Hotel
Playa Luz Rota
Playa Luz
Playa De La Luz Hotel Rota
Playa De La Luz Hotel Hotel
Playa De La Luz Hotel Hotel Rota

Frequently asked questions

What is the cancellation policy at Playa De La Luz Hotel?

Playa De La Luz Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Playa De La Luz Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Playa De La Luz Hotel on 30 Dec 2024 start from AU$113.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Playa De La Luz Hotel?

Yep, Playa De La Luz Hotel has an uncovered self car park for EUR 15 per day. Onsite parking is limited.

Are there any beaches close to Playa De La Luz Hotel?

Yep, Playa De La Luz Hotel is a short 7-minute walk from Playa de la Costilla.

Is there a spa on site at Playa De La Luz Hotel?

There's no onsite spa, but this property does offer services like sports massages.

Does Playa De La Luz Hotel have a pool?

Playa De La Luz Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a drink from one of the bars.

What luxury perks are available at Playa De La Luz Hotel?

Playa De La Luz Hotel features 2 poolside bars, 2 outdoor pools and a health club.

What makes Playa De La Luz Hotel a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Playa De La Luz Hotel.

Is Playa De La Luz Hotel family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Playa De La Luz Hotel is a hit with families.

Are there hot tubs in the rooms at Playa De La Luz Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Playa De La Luz Hotel serve breakfast?

Yep, buffet brekkie is available daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Playa De La Luz Hotel?

No, Playa De La Luz Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Playa De La Luz Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Playa De La Luz Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Playa De La Luz Hotel?

No, only service animals are allowed.

Playa De La Luz Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 249 out of 424 reviews" "
Rating 8 - Good. 124 out of 424 reviews" "
Rating 6 - Okay. 39 out of 424 reviews" "
Rating 4 - Poor. 6 out of 424 reviews" "
Rating 2 - Terrible. 6 out of 424 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and beautiful hotel!
Stayed 6 nights in Aug 2024

6/10 Okay

Dawn

Liked: Property conditions & facilities
Not a 4 star
Nice hotel but not for us. Old outdated room with no tea/ coffee making facility. Minibar empty. Noisy around pool area. Great if you have children but if not avoid.
Stayed 1 night in Aug 2024

8/10 Good

mark

Liked: Cleanliness, amenities, property conditions & facilities
The layout of the rooms and buildings on the property, along with the landscaping was very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience making our first trip to Spain memorable.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Business traveller
Liked: Staff & service, property conditions & facilities
Amazing resort and staff! Definitely worth the visit, and I will stay there again! Thanks for a wonderful stay, again!!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Brenda, LIttleton

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wish we could have stayed longer. Location right on the beach. We had a 1 bedroom apartment facing the pool area. It’s a quite removed from bar areas and main shopping areas
Stayed 1 night in Jul 2024

10/10 Excellent

Sanjogta

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in May 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place…
A very nice seafront hotel with many amenities…
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is large, beautiful, and serene. The front desk was always available, friendly and helpful. There's a couple restaurants on site. Both have great food! The one by the pool is great to hang out and watch your kids swim while you eat. It's right on the beach so you can practically walk out of your room and onto the beach! It's a great place! Will definitely stay here again!
Stayed 5 nights in Apr 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Playa De la Luz numerous times and it is always clean and comfortable. The location next to the water is fantastic. It is a great place to stay when you are visiting Rota.
Stayed 3 nights in Apr 2024

6/10 Okay

Biju

Stayed 1 night in Apr 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel many times. Always very clean and comfortable. The staff is consistently helpful and friendly. The beach is right outside of the hotel. The views of the sunrise and sunset are amazing.
Stayed 1 night in Mar 2024

10/10 Excellent

Kem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and had a great breakfast buffet to start our day. Really enjoyed our walks along the beach.
Stayed 2 nights in Mar 2024

10/10 Excellent

Philip, Jacksonville

Stayed 2 nights in Mar 2024

10/10 Excellent

Kassem, Beirut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service
Good hotel, great breakfast, limited free parking. We could not find much to do in Rota, and Cadiz is about 45 minutes away by car.
Stayed 2 nights in Feb 2024

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Clean Hotel For Price!!
I stay here quite a bit for work trips. The grounds and rooms are always clean. Renovation of the pool and restaurant area were completed about 18 months ago and really looks great. Breakfast bar variety is better than most European hotel options, roomy and great service. The gym is decent for a European gym for sure with good variety of basic equipment. Pool closed in winter but lively during summer. Shower pressure was good this time as the shower head was updated in this one where others and sometimes lacking pressure. The room has the twin single beds which I still don’t understand but common.. the beds are a little hard but super clean and comfortable nonetheless.
Stayed 4 nights in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Chris

Stayed 2 nights in Jan 2024

10/10 Excellent

Jose A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Disappointed
Workout room has limited number or damaged equipment. Room A/C did not work properly. Ants present in bathroom. Room cleanliness was substandard (ants, hairs in bathroom). Had to switch rooms. New room key card failed every day, had to change and get a new one three times. Apparently, the card was good for one day each. Why didn't they just program the new card for the duration of my stay? Couldn't provide me with a receipt for voucher purposes.
Stayed 5 nights in Oct 2023