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Marsden Stay Rotorua

3.0 star property
Hotel in Rotorua with free parking

Photo gallery for Marsden Stay Rotorua

Reception
Superior Twin Room
Room amenity
Exterior
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi
The current price is AU$91
includes taxes & fees
10 Apr - 11 Apr

Explore the area

Map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Rotorua Central Mall
    ‪8 min walk‬
  • Polynesian Spa
    ‪16 min walk‬
  • Eat Street
    ‪2 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Family Suite

Free WiFi, bed sheets

Family Suite

Highlights

Heating
Smart TV
2 bedrooms
Hairdryer
2 bathrooms
Private bathroom
Digital channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Heating
Smart TV
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Free WiFi, bed sheets

Superior Room, 1 Queen Bed

Highlights

Heating
Smart TV
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

Highlights

Heating
Smart TV
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Free WiFi, bed sheets

Superior Room, 1 King Bed

Highlights

Heating
Smart TV
Hairdryer
Digital channels
Daily housekeeping
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

Free WiFi, bed sheets

Two Bedroom Suite

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Two Queen Beds

Free WiFi, bed sheets

Superior Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Queen Room

Free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Room

Free WiFi, bed sheets

Superior King Room

  • Sleeps 2
  • 1 King Bed

About the area

Rotorua

At Marsden Stay Rotorua you'll be within just a 10-minute stroll of Racing Rotorua and Rotorua Central Mall. Highlights at this hotel include in-room free WiFi and Smart TVs. .This smoke-free hotel offers free WiFi in public areas and luggage storage. There's also the convenience of free self parking. .Near this 3-property class Glenholme hotel, you'll find Skyline Rotorua.

What's nearby

  • Rotorua Central Mall - 8 min walk - 0.7 km
  • Tamaki Maori Village - 15 min walk - 1.3 km
  • Polynesian Spa - 16 min walk - 1.4 km
  • Eat Street - 2 min drive - 1.7 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 2.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Scope Cafe Rotorua - ‬11 min walk
  • ‪Kfc - ‬15 min walk
  • ‪Pizza Hut - ‬8 min walk

About this property

Marsden Stay Rotorua

Hotel in Rotorua with free parking
Public spaces have free WiFi. Free self parking is available.

This 3-star Rotorua hotel is smoke free.

  • 56 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • No smoking on site
Marsden Stay Rotorua offers 56 accommodations with a hairdryer and free toiletries. 42-inch Smart televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English

Similar properties

Exterior

Arawa Park Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
3.6 out of 5, Good, 1,000 reviews
The price is AU$146
includes taxes & fees
13 Apr - 14 Apr
Arawa Park Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. 

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Marsden Stay Rotorua?

Marsden Stay Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marsden Stay Rotorua?

As of 8 Apr 2025, prices found for a 1-night stay for 2 adults at Marsden Stay Rotorua on 10 Apr 2025 start from AU$90.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marsden Stay Rotorua?

Yep, Marsden Stay Rotorua has a free self car park.

Is there a free airport shuttle available at Marsden Stay Rotorua?

No, Marsden Stay Rotorua does not offer an airport shuttle service.

What time are check-in & check-out at Marsden Stay Rotorua?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Marsden Stay Rotorua?

No, pets are not allowed.

Marsden Stay Rotorua Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 137 reviews
Rating 8 - Good. 46 out of 137 reviews
Rating 6 - Okay. 39 out of 137 reviews
Rating 4 - Poor. 15 out of 137 reviews
Rating 2 - Terrible. 11 out of 137 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property is under renovation, and they are trying hard to make it better. However new carpet etc can only do so much on a old rundown motel complex. Its value for money, but not perfect.
Stayed 2 nights in Feb 2025

6/10 Okay

Dorothy

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Siobhan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Extremely disappointed with loosing power(including wifi lighting and the fan) for the two out of three night we stayed after upgrading to a spa room it was an epic waste of money!
Stayed 3 nights in Feb 2025

6/10 Okay

Karl

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the property is still being modernised, no restaurant, cooking area closed, swimming pool closed for rebuild. locks on windows not secure, on the upside the staff were very friendly and helpful and room was clean and fresh.
Stayed 2 nights in Feb 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Emma

Liked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

Katrina

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Would NOT recommend! I made a last minute online booking about 1.5hrs before arrival, and I couldn't even stay at this property due to feeling unsafe with my family. We checked out again about an hour later. The rooms pictured are at the back of the property and are the only thing 'done up' since being emergency housing (interior only). The remainder of the property looks like its decades past needing repair/upgrade and even though it stated the pool and restaurant were under repair - there was no signs of that. I was given a park at the front of the property facing rooms with peeling painted over windows or stacks of applicances. Rusty pipes everywhere. Before booking online, I phoned to ask if they were emergency housing to which they said no and they did not mention that they HAD been. I only found this out when they phoned me and their old name 'Four Canoes' came up. They have refused to provide any refund to me despite not even staying there.
Stayed 2 nights in Jan 2025

6/10 Okay

Sophie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool has not working.. but in the booking process it shows the pools in use… not very happy with that part..
Stayed 1 night in Jan 2025

8/10 Good

Brendan

Travelled with family
Liked: Cleanliness, staff & service
The Marsden provided everything we needed for our. Nice clean tidy room, good beds to come back to each evening. And the shower was one of the best we've experienced in all our years of traveling.
Stayed 2 nights in Jan 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was great accommodation for myself and my daughter :) The staff were friendly, the room was clean and tidy and it was very local to the shops. The only con was that there was no air conditioning, so it was a little hot at night time. It was also under renovations so looked run down from the outside and the pool wasnt going. Othet than that it was fine :)
Stayed 2 nights in Jan 2025

4/10 Poor

Damas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Rashmi

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall average place.
Stayed 2 nights in Jan 2025

6/10 Okay

Eri

Stayed 3 nights in Dec 2024

2/10 Terrible

Hiren

Disliked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying there for 2 nights. Room clean staff friendly but one thing I disappointed is no air conditioners.
Stayed 2 nights in Jan 2025

2/10 Terrible

angela

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m sorry to say but we did not like our stay For the price we payed for 2 nights $498 It was an unfinished renovation room with paint all over the windows, room only had a undercoat, no extractor fan in bathroom, and also had masking tape over the smoke detector which is not safe, our sliding door to go outside had building and old hotel rubbish. also the guest above us was outside smoking weed So not a great experience at all
Stayed 2 nights in Dec 2024

6/10 Okay

Kalinda

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall the room was nice as it had recently been renovated, nice bed and sheets. However, the bathroom tiles still hadn’t been cleaned properly, the shower head leaked and was either boiling hot or cold, no hand towel rail. No iron in the room. Staff were super friendly and helpful. The hotel seemed a bit dingy but the rooms were nice once you got inside.
Stayed 2 nights in Jan 2025

6/10 Okay

Thanh

Stayed 2 nights in Dec 2024

6/10 Okay

Marania

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Property conditions & facilities
Wish the pool and hot pool were usable
Stayed 4 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Ashish

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Bathrooms arent able to be locked, only one keycard given per room, swimming pool seems to be under maintenance for so long, worst of all, no air conditioning or fan provided. Going in summer is not good.

8/10 Good

Gerard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beds were very comfortable and very clean. tv was good with channels, but couldn't find a news channel. overall was good could have done with more power points beside bed for phone charing (etc)
Stayed 5 nights in Dec 2024

6/10 Okay

Louise

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I am annoyed that we weren’t told when we booked that the pool and restaurant were under refurbishment, we would have gone elsewhere had we known. Also there was no aircon in the room so in their summer it was really hot. The staff however were super friendly and helpful and it was a good base location for everything we wanted to do.
Stayed 2 nights in Dec 2024