See all properties
Save

Ramada Hotel & Conference Center by Wyndham Lewiston

2.5 star property
Riverwalk hotel with steam room and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada Hotel & Conference Center by Wyndham Lewiston

Indoor pool
Spa
Deluxe Suite, 1 King Bed, Non Smoking (Property Sell Only)
In-room safe, desk, blackout curtains, iron/ironing board
Deluxe Suite, 1 King Bed, Non Smoking (Property Sell Only) | Bathroom

Reviews

5.4 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
490 Pleasant St, Lewiston, ME, 04240
  • Atrium Art Gallery, University of Southern Maine
    12 min walk
  • Androscoggin River
    3 min drive
  • The Public Theater
    3 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal)
    11 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub W/Grab Bars)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub W/Grab Bars)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed, Non Smoking

Executive Studio Suite, 1 King Bed, Non Smoking

Executive Studio Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (Property Sell Only)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking (Property Sell Only)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

SureStay Hotel by Best Western Lewiston

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (288)
The price is AU$159
for 1 night
includes taxes & fees
8 Dec - 9 Dec
SureStay Hotel by Best Western Lewiston

About the area

Lewiston

At Ramada Hotel & Conference Center by Wyndham Lewiston you'll be 3.2 km (2 mi) from The Public Theater and 3.3 km (2 mi) from Androscoggin Bank Colisee. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Fusion, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. 15005 square feet (1394 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a steam room and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of RV/bus/truck parking. .Sights within a 10-minute drive of this Lewiston hotel include Bates College and Festival Plaza.

What's nearby

  • Androscoggin Bank Colisee - 4 min drive - 3.3 km
  • Bates College - 5 min drive - 4.0 km
  • St. Mary's Regional Medical Center - 5 min drive - 3.8 km
  • Central Maine Medical Center - 5 min drive - 5.3 km
  • Lost Valley Ski Resort - 14 min drive - 13.1 km

Getting around

  • Brunswick Station - 25 min drive
  • Augusta, ME (AUG-Augusta State) - 32 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Sam's Italian Foods - ‬2 min drive
  • ‪Androscoggin Bank Colisee - ‬4 min drive
  • ‪Grant's Bakery - ‬4 min drive

About this property

Ramada Hotel & Conference Center by Wyndham Lewiston

Riverwalk hotel with steam room and 24-hour business centre
Ramada Hotel & Conference Center by Wyndham Lewiston offers its guests an indoor pool and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 15005 square feet (1394 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Ramada Hotel & Conference Center by Wyndham Lewiston. Self parking is free.

This Lewiston hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 2 levels
  • 15005 sq ft of conference space
  • 1394 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Outdoor picnic space
  • Gift shop
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ramada Hotel & Conference Center by Wyndham Lewiston offers 117 air-conditioned accommodations with a safe and free newspapers. Digital televisions are provided. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Lewiston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 5.99 to 15.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fusion

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Conference centre (15,005 square foot of space)

Outdoors

  • In a provincial park
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Fitness facility
  • Health club
  • Sauna
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5.99 to 15.99 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lewiston Ramada
Ramada Lewiston
Ramada Lewiston Hotel
Ramada Inn Conference Center Lewiston / Auburn Hotel Lewiston
Ramada Inn Hotel Lewiston
Ramada Inn Lewiston
Ramada Lewiston Hotel And Conference Center Maine
Ramada Lewiston Hotel Lewiston-Auburn
Ramada Lewiston Lewiston-Auburn
Ramada Hotel Wyndham Lewiston
Ramada Wyndham Lewiston
Ramada Hotel & Conference Center by Wyndham Lewiston Hotel
Ramada Hotel & Conference Center by Wyndham Lewiston Lewiston

Frequently asked questions

What is the cancellation policy at Ramada Hotel & Conference Center by Wyndham Lewiston?

Ramada Hotel & Conference Center by Wyndham Lewiston offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ramada Hotel & Conference Center by Wyndham Lewiston?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Ramada Hotel & Conference Center by Wyndham Lewiston on 25 Nov 2024 start from AU$159.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ramada Hotel & Conference Center by Wyndham Lewiston?

Yep, Ramada Hotel & Conference Center by Wyndham Lewiston has a free self car park.

Does Ramada Hotel & Conference Center by Wyndham Lewiston have a pool?

Ramada Hotel & Conference Center by Wyndham Lewiston has an indoor pool. The pool is open 10:00 AM to 9:00 PM.

Is Ramada Hotel & Conference Center by Wyndham Lewiston family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Ramada Hotel & Conference Center by Wyndham Lewiston is a hit with families.

Does Ramada Hotel & Conference Center by Wyndham Lewiston serve breakfast?

You bet, full breakfast is on offer weekdays from 7:00 AM to 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Ramada Hotel & Conference Center by Wyndham Lewiston?

No, Ramada Hotel & Conference Center by Wyndham Lewiston does not offer an airport shuttle service.

Is there a bar or restaurant at Ramada Hotel & Conference Center by Wyndham Lewiston?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Ramada Hotel & Conference Center by Wyndham Lewiston?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Ramada Hotel & Conference Center by Wyndham Lewiston?

No, only service animals are allowed.

Ramada Hotel & Conference Center by Wyndham Lewiston Reviews

Reviews

5.4
Rating 10 - Excellent. 126 out of 818 reviews" "
Rating 8 - Good. 137 out of 818 reviews" "
Rating 6 - Okay. 134 out of 818 reviews" "
Rating 4 - Poor. 169 out of 818 reviews" "
Rating 2 - Terrible. 252 out of 818 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Geoffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside looks like the place is about to collapse. Weeds everywhere. It’s difficult to locate. There isn’t anything available to eat or drink onsite. Don't believe the website, there is no breakfast, no kitchen and no bar. The bright side is that they were kind enough to refund my payment. And the staff were friendly.
Stayed 1 night in Aug 2024

6/10 Okay

Betty

Travelled with family
Stayed 3 nights in Aug 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Erik

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Where to begin, there is a vacant event center next to it and the hotel doesn’t look like it received much more attention. Walk in and it smell rank and damp. The room had dirty walls, dirty carpet. Bathroom was disgusting, black mold in the caulking. Shower lever and head was outdated and needed replacing.and the bathroom door was damaged. The parking lot had giant potholes and was poorly lit at night. Honestly this property is not fit to hold guests in its current condition.
Stayed 1 night in Aug 2024

2/10 Terrible

Jacklyn

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Driving up to the facility we thought it was abandoned. It was very run down and didnt look like it had anyone there. Upon checkin our room with 2 queens wasnt available as the ac wasnt working so they put us in a room with one king bed. Ac also didnt work well as the temp said 68 but room temp was 82 so it was hot. The room itself was spacious and fairly clean. Had to ask daily for towels and our room was never cleaned in the 5 days we were there. The breakfast was a joke. A couple different kinds of mini muffins they get at walmart and a plate of bread to toast. No juice or water. The whole hotel smelled bad and were advised at checkin that it was lobby spray but it smelled so bad we had to cover our mouth and nose going in and out. The restaurant was under renos so nowhere to eat. The hot tub didnt have handrails and the first step into the pool was large so someone with mobility or balancing issues wouldnt be able to get in or out. The one time I went to the pool there was a half a dozen young men having a party or something with loud music and made it uncomfortable so we left. I would not recommend or stay here ever again.
Stayed 4 nights in Aug 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible terrible
The floor was so dirty, sticky. The sheets had stains, on both beds. They hung car air fresheners on the door.
Stayed 2 nights in Aug 2024

2/10 Terrible

matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
By far the worst place I have ever stayed in my life
Stayed 1 night in Aug 2024

2/10 Terrible

Sarina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Disliked: Property conditions & facilities
Marginal place to stay
Fairly rundown but comfortable. If all you want is a small muffin or bread with coffee, their breakfast is for you. If you want any fruit, juice or something hot go somewhere else.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2024

2/10 Terrible

Macayla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend to look elsewhere.
The check in process was very easy but the front desk employee was very rude. When we went to inform him that our tv was not working, he stated he could cancel our reservation or we could contact housekeeping the next day and maybe they will get around to it in a few days; which wasn’t feasible with 2 children under 3. Unfortunately due to circumstances, we were unable to find another place to stay at. There were no pillow cases on our pillows, burn holes in our beds in smoke free rooms, dirt on the walls in the bathroom and on our last day we had NO hot water. The good part of the hotel was that the pool was nice!
Stayed 2 nights in Aug 2024

2/10 Terrible

Amy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay elsewhere
We had a confirmation for 2 rooms with 2 queen beds, when we arrived we told they would be giving us on room with queen beds and one room with a king bed, I said it was not acceptable as we were 4 single adults. He then said he could give us a room with a king bed and a pull out couch, so we accepted. The lobby of the hotel was poorly lit and smelted musty. When we went to the rooms, one was clearly occupied with clothes all over the bed and open suitcases in the room, our key worked. We closed the door and we back to the lobby. Our friends were already back in the lobby. Their room smelled like mold, there were wet wash cloths on the window sill. The sheets on the bed were clearly wrinkled. The halls in the hotel also smelled. The staff at the front desk kept telling us the computer said our room was unoccupied and he would credit us for the room. We ended up leavening as the hotel was so bad I would have been afraid to sleep there.
Stayed 1 night in Aug 2024

6/10 Okay

LORI

The king size bed was comfortable. The bedding on the bed was clean. Other than that it was outdated, carpet needs to be replaced because it had wrinkle up spots in it, they didn’t clean the room, never changed out the dirty towels because my husband had to go ask for clean towels for our shower the next morning, and whatever that awful strong air freshener smell is in the room gave me a bad headache being in the room, and mildew on the caulking of the tub. Would we stay here again? Probably not.
Stayed 2 nights in Aug 2024

2/10 Terrible

Teresa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
These pictures are not accurate at all. Pool closed. No breakfast. Room and hotel are filthy dirty. Will never stay there again. Run away very fast from this hotel. Can’t believe it’s a Ramada, they use to be very nice hotels, apparently not know at least not this one.
Stayed 1 night in Aug 2024

4/10 Poor

Deborah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had to slam entry door to close; bathroom floor slippery and sticky; moldy smell covered by strange room freshener smell; missing lightbulbs; bathroom fan noisy and ineffective.
Stayed 1 night in Aug 2024

2/10 Terrible

Won

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel.
Disgusting. Stains on beds, rooms smelled like cat piss and wet towel in the room.
Stayed 1 night in Aug 2024

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Service was good, room was very dated. Had to switch rooms due to toilet issues. Wasn’t the cleanest place.
Stayed 1 night in Aug 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room was very clean. Staff was very friendly. Bed was very comfortable. There is a pool. Facility looks abandoned when you pull in. There is no restaurant as advertised. Breakfast consists of mini powdered donuts, mini muffins and bread that you can toast. Overall we were happy being it was one of the least expensive hotels but it could use some tlc to regain its former glory.
Stayed 5 nights in Aug 2024

2/10 Terrible

james j

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nitemare in leweston.
Breakfeast was horrible. Nothing covered. Nobody around to help. A $ 100 deposit. What was that about?
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was incredibly nasty, do not believe any review over 1*, they must be paid/fake reviews. The grounds are not kept well, giant missing pieces of asphalt in the parking lot, untrimmed trees, un mowed lawns. The hallways smelled, the room smelled, the toilet seat had some brown spots on it, the walls had stains, the door had scratches, the floor had stains, I could go on. We left and stayed somewhere else, no thank you. I'm amazed Ramada/Wyndham allows their name to be on this "property". Save yourself the trouble and book somewhere else. The pictures they have of their rooms online? LOL, yeah, sure, maybe 10 years ago. I have the real pictures, the place is disgusting.
Stayed 1 night in Aug 2024

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jeff

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should not be operating. The hallways smelled horribly of mold, mildew, and goodness knows what else. The rooms themselves were even worse. Both my wife and I were thoroughly disgusted by the conditions of this building and no one should be staying there unless they do not care about their health. We were both congested and developed a cough which lasted for hours after only being in the hallway/room for 3 minutes. The desk staff simply suggested he would change our room and we absolutely refused. Going to a different local hotel late at night to check in was our only option but we are glad we did.
Stayed 1 night in Aug 2024

2/10 Terrible

Dawn

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The good stuff were the bed and mattress were clean and comfortable, toiletries were available in the room. The bad stuff had to do with staffing issues. Around 11pm, one of the staff members entered our room with a master card. When this was presented to the front desk, all we received was “internet was down” and the staff seemed to show no concern about our safety. I had an additional $100 security charge that was charged when I checked in. This is not mentioned in their add on your site. I was told it would be refunded in 2-3 business days, so I am watching my statement. Asked about an ice machine and the staff had no idea what we were asking about. There was no check out invoice provided due to “internet being down”. I was never offered to have an invoice mailed or even emailed to me. There was no continental breakfast served. All that provided for gusts was toast and coffee, I believe, and it was never offered to us at checkout or mentioned at check in, even though it is advertised on your site.
Stayed 1 night in Aug 2024

4/10 Poor

Synthia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mortified
So this was a last-minute reservation since our first reservation, call us three hours into our trip that they were canceling our reservation due to water problems. I We got to our destination there were four firetrucks at the establishment, I should’ve taken this as a indication of what was in store I requested first floor due to the fact that my mother is in her 80s and it’s difficult to climb stairs. They did not have any availability nor did they have an elevator, very difficult to understand when they were speaking to me at check-in . While checking in, I was informed that there was $100 deposit on top of the charge for the hotel room. This was in case we trashed the place we got to our room which was a furthest from the main entrance of course. After sitting down to relax for a while, kicking off our shoes, I noticed the carpet was wet. There were coffee stains on the wall next to the coffee maker. One curtain was ripped the bathroom wall was disgusting. The refrigerator ran all night as well as the toilet The wall behind the bathroom sink was disgusting and the continental breakfast there were five bite-size muffins and one little Debbie oatmeal cake. I made a coffee for creams and it was still black and cold out. Never never again will I go to this place?
Stayed 1 night in Aug 2024