Wellness Hotel Luzan

3.5 star property
Family-friendly hotel with casino and free breakfast
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wellness Hotel Luzan

Breakfast, lunch, dinner served; pizza
Hydrotherapy, hot stone massages, sports massages
Hydrotherapy, hot stone massages, sports massages
Bowling
Hydrotherapy, hot stone massages, sports massages

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Breakfast included
  • Housekeeping
  • Parking available
The price is AU$124
includes taxes & fees
1 Jan - 2 Jan 2025

Explore the area

Map
Luzicke namesti 212/16, Rumburk, 40801
  • Elbe Sandstone Mountains
    12 min drive
  • Pizzerie & Steakhouse Luzan
    1 min walk
  • Rumburk Station
    10 min walk
  • Zittau (ZIT)
    25 min drive

Room options

Presidential Suite, 1 Bedroom

Highlights

Heating
Flat-screen TV
Separate bedroom
Blackout curtains
Hydromassage showerhead
Private bathroom
Hairdryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed

Double or Twin Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Satellite channels
In-room safe
  • 17.9 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Satellite channels
In-room safe
  • 1.9 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Satellite channels
In-room safe
  • 1.9 sq m
  • Sleeps 4
  • 1 Queen Bed

Double Room

Highlights

Heating
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
Satellite channels
In-room safe
  • 1.9 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Rumburk

A family-friendly stay in Rumburk awaits you at Wellness Hotel Luzan. You'll be 4 km (2.5 mi) from Zittau Mountains Nature Park and 10 km (6.2 mi) from Sluknov Castle. Highlights at this hotel include a casino, a restaurant and free buffet breakfast. .A pampering day can include hot stone massages, sports massages and hydrotherapy. The steakhouse, Pizzerie & steakhouse Luž, serves pizza and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the free kids' club, gym, Hot tub and sauna. Business amenities include meeting rooms and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free breakfast is served. There's also self parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 3.5-property class Rumburk hotel include Bohemian Switzerland National Park and Saxon Switzerland National Park.

What's nearby

  • Bohemian Switzerland National Park - 13 min drive
  • Motorrad-Veteranen und Technik-Museum - 15 min drive
  • Oderwitz Spitzberg - 21 min drive
  • Saxon Switzerland National Park - 36 min drive
  • Pravcicka Gate - 40 min drive

Getting around

  • Rumburk Station - 10 min walk

Restaurants

  • ‪Restaurace U Hrdličků - ‬12 min walk
  • ‪Střelnice Rumburk - restaurace - ‬7 min walk
  • ‪Drive Burgers - ‬2 min walk
  • ‪Restaurant U Parku Rumburk - ‬10 min walk
  • ‪Pivnice - ‬1 min walk

About this property

Wellness Hotel Luzan

Family-friendly hotel with casino and free breakfast
Wellness Hotel Luzan offers its guests Access to hot tub, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A casino, spa services, and a terrace are also featured at the family-friendly Wellness Hotel Luzan. For a fee, parking is available.

This 3.5-star Rumburk hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1972
  • Buffet breakfast (free)
  • Casino
  • Kid's club (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Wellness Hotel Luzan offers 30 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy.

Languages

Czech, English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 4 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pizzerie & steakhouse Luž

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Casino
  • Free children's club
  • Gym
  • Sauna
  • Spa tub

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • Free children's club
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Spa

  • Hot stone massages
  • Hydrotherapy
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cots (infant beds) are available for EUR 4.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 4 per night
  • Pet fee: EUR 8 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 4.0 per night
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Wellness Hotel Luzan Rumburk
Wellness Luzan Rumburk
Wellness Luzan
Wellness Hotel Luzan Hotel
Wellness Hotel Luzan Rumburk
Wellness Hotel Luzan Hotel Rumburk

Frequently asked questions

What is the cancellation policy at Wellness Hotel Luzan?

Wellness Hotel Luzan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wellness Hotel Luzan?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Wellness Hotel Luzan on 1 Jan 2025 start from AU$124.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wellness Hotel Luzan?

Yep, Wellness Hotel Luzan has a self car park for EUR 4 per night.

Are there any beaches close to Wellness Hotel Luzan?

The closest beach to Wellness Hotel Luzan is Südstrand Olbersdorfer See (17.3 km).

Is there a spa on site at Wellness Hotel Luzan?

There's no onsite spa, but this property does offer services like hot stone massages.

Is Wellness Hotel Luzan family-friendly?

You bet! With amenities such as a free children's club and an arcade, as well as cots/infant beds in the guestrooms, it's no surprise that Wellness Hotel Luzan is a hit with families.

Does Wellness Hotel Luzan serve breakfast?

Yep, free buffet brekkie is on offer daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at Wellness Hotel Luzan?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Wellness Hotel Luzan?

Yep, they've got a lounge bar and an onsite restaurant that serves pizza. Pre dinner cocktails anyone?

What time are check-in & check-out at Wellness Hotel Luzan?

Check-in begins at 2 PM. Check-out time is 10 AM.

Wellness Hotel Luzan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 33 reviews" "
Rating 8 - Good. 14 out of 33 reviews" "
Rating 6 - Okay. 9 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

E.p.h.m.

Stayed 3 nights in Jun 2022

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Leider konnte bei meiner Ankunft keiner deutsch oder englisch an der Rezeption. Verständigung Dank Google Übersetzer war mögliche.
Stayed 1 night in Sep 2024

10/10 Excellent

Mirco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren insgesamt sehr zufrieden. Das Frühstück fand ich persönlich sehr gut, da es auch einige warme Speisen gab. Gebratene Champignons, Würstchen, Bacon usw. Das Restaurant haben wir auch zweimal genutzt und waren sehr zufrieden. Manchmal braucht man etwas länger um verstanden zu werden, aber das funktionierte insgesamt gut. Wir aind nun mal fremd in dem Land und können nicht erwarten, dass dort fließend deutsch gesprochen wird. Wir würden das Hitel erneut buchen.
Stayed 3 nights in Sep 2024

8/10 Good

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities
Sprachkenntnisse deutsch / englisch beim Spätdienst an der Rezeption nicht vorhanden. Aber Kommunikation mit Händen und Füßen funktioniert. Problem mit dem Wasser am Waschbecken: Es kann heißwerdwn
Stayed 2 nights in Aug 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Henning

Liked: Cleanliness, staff & service, property conditions & facilities
Too much noice from square- allthough hotel provided with earplugs Lack of aircon in 30 degree night temperature gives arrow down
Stayed 1 night in Jul 2024

8/10 Good

Norman

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Schönes in die Jahre gekommenes zentrales Hotel
Zuerst wurden wir per Email informiert, dass die Rezeption 24h besetzt sei - was nicht stimmte. Wir reisten aufgrund Verkehrslage zwischen 21:00 und 22:00 und dort sass nur ein genervter Security Mensch, der weder Deutsch noch Englisch sprach. Nach vielem Hin und her rief er dann eine Kollegin der Rezeption, die von zu Hause kam und uns dann den Zimmerschlüssel gab - soweit OK. Die Zimmer werden nur gemacht, wenn man den Anzeiger mit diesem Wunsch an die Tür hängt - dann kann schonmal das Toilettenpapier knapp werden. Die Sauberkeit gerade um das WC herum ist verbesserungsfähig. Das Zimmer selber war sehr schön, wenn auch der Ausblick etwas ernüchterte. Im Bad könnte man die Duschkabinentür mal reparieren. Dafür, dass wir eine Suite hatten, lies die Qualität doch zu Wünschen übrig. Das Frühstück ist gut und reichhaltig sowie abwechslungsreich - tiptop. Auch der Hoteleigene Parkplatz schloss um 22:00 - sodass wir einmal später kommend diesen nicht nutzen konnten - zum Glück konnte man vor dem Hotel bis 7:00 gratis auf öffentlichem Platz stehen. Lage ist gut - sehr zentral. Die ersten beiden Tage störte etwas der Baulärm - aber es lagen zumindest Oropax parat :-)
Stayed 5 nights in Jul 2024

8/10 Good

Nina

Travelled with group
Liked: Cleanliness, staff & service
Bra hotell
Hotellet är helt ok och restaurangen är bra, vilket är tur eftersom det inte finns speciellt många restauranger i stan som är kvällsöppna. Närheten till nationalpark gör området intressant.
Stayed 2 nights in Jul 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wenig Gaststätten
Stayed 3 nights in Mar 2024

8/10 Good

Grit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Prima
Stayed 1 night in Dec 2023

10/10 Excellent

Hildegard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Waren sehr zufrieden.Man braucht Navi um hinzufinden .war Alles in Ordnung.Im Hause kann man sehr lecker Essen gehen.
Stayed 1 night in Mar 2023

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hier werden Wünsche dank des Personales wahr
Sehr freundliches Personal an der Rezeption. Beim Frühstück wurde sofort alles wieder neu aufgefüllt. Sogar der Wunsch nach der nicht vorhandenen Sojamilch wurde innerhalb von 5 Minuten durch Kauf im angrenzenden Laden erfüllt. Sehr ausgiebiges Frühstücksangebot !!!! Extraklasse!!!!
Stayed 2 nights in Sep 2022

8/10 Good

Stig

Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Jozef

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2021

8/10 Good

Dick, Wassenaar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het restaurant needs more speed. Alles duurt erg lang
Stayed 1 night in Jul 2020

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Schade, das Hotel blieb unter unseren Erwartungen.
Wir waren 2 Nächte im Hotel. Es ist sehr schade, dass uns die Mitarbeiter nicht verstanden haben. Leider sprach nur ein Mitarbeiter an der Rezeption Englisch. Dies sollte in einem Hotel zum Standard gehören. Die Ausstattung des Hotels war zwar sauber und funktionell, jedoch zum Teil alt, kaputt und nicht Instand gesetzt. Schade. Wir haben in Tschechien schon in besseren Hotels der Preiskategorie übernachtet. Das Frühstücksbuffet war unter unseren Erwartungen. Es gab leider nur ein sehr begrenztes Angebot an Belag und wenig Brötchenauswahl. Leider steht der Umweltgedanke auch nur an zweiter Stelle, denn es gab leider abgepackte Butter, Nutella usw. Auch die Auswahl an Getränken war sehr begrenzt und auch hier verstand uns niemand, selbst in Englisch nicht.
Stayed 2 nights in Dec 2019

6/10 Okay

André

Disliked: Property conditions & facilities
Wir waren mit unseren Freunden vereist und hatten 6Zimmer gebucht. Vier Zimmer waren in Ordnung. In zwei waren Mängel, wie Dusche defekt, Handtücher waren mit Löchern versehen, Duschtür hat sich nicht öffnen lassen. Das Frühstück war kein 4Sterne wert. Es war nicht ausreichend an Brot und Brötchen da, musste auf alles warten und wurde nur zögerlich aufgefüllt. Es waren nicht mal ausreichend Teller da.
Stayed 2 nights in Sep 2019

6/10 Okay

Hermann

Liked: Staff & service
Disliked: Room comfort
Frühstück und Essen im Restaurant sind gut
Das Frühstück war sehr gut mit viel Auswahl und v.a. aufgeschnittenem frischen Obst, es wurde ständig geschaut, ob etwas fehlt und immer wieder nachgelegt. Das Abendessen im Restaurant war ebenfalls gut. Das Badezimmer ist extrem klein, Fliesenboden in der Dusche und vor allem im Bad wäre die Sauberkeit sehr ausbaufähig. Keine Ablageflächen im Bad. Wenig Platz im Zimmer um Gepäck abzustellen. Nur eine einzige Sitzgelegenheit im Doppelzimmer. die Fenster schließen nicht gut und es ist sehr laut in der Nacht, weil die Fenster nicht schalldicht sind und die Strasse vor dem Hotel ein Kopfsteinpflaster hat. Das Personal an der Rezeption könnte ein wenig freundlicher sein und etwas mehr Engagement zeigen, eine löbliche Ausnahme war der junge Mann, der mit mir zum Hotelparkplatz gefahren ist, der nach der Beschreibung der Rezeptionistin nicht zu finden war. Parken im abgesperrten Bereich für Hotelgäste kosten ca. 4 € /Tag, dafür steht das Auto sicher.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Příjemný personál.Pokojový servis bez úklidu-jen vysypani koše. Cena v eurech.Snídaně dostatečné, ale jednotvarne. Hluk z náměstí-historizujici dlazdeni. ,
Stayed 4 nights in Jul 2019

8/10 Good

Jarmila

Liked: Staff & service
Stayed 7 nights in Jul 2019

8/10 Good

Holm, Sondershausen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
Es war ein schöner und gelungener Aufenthalt, ein kleines Manko, die Wellnessdusche könnte man leider nicht in voller Funktion benutzen
Stayed 3 nights in Apr 2019

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018