6/10 Okay
Usanee
Travelled with family, Travelled with family and small children
5 July 2024
Disliked: Property conditions & facilities
I recently stayed at the Blue Canyon Country club and unfortunately, my experience was far from satisfactory. From the moment I arrived, it was clear that this hotel falls short in several critical areas.
The room itself was a major disappointment. Although, it was properly cleaned but the interior was so poorly maintained and outdated. The bed linens had done nicely but and the bathroom was full of hornets and small insects which was scary for a small child. Moreover, the air conditioning unit was slightly noisy and making it difficult to get a good night's sleep.
Additionally, the hotel amenities were subpar. The fitness center equipment was outdated and poorly maintained. However, the breakfast service was average with limited options but the service was spectacular.
During my checkout, the staff had accidentally charged the room fees which was previously done via the third party. As accordingly was not satisfactory. Overall, my stay at the Blue Canyon country club was highly unsatisfactory. I would not recommend this hotel to anyone seeking a comfortable and pleasant stay. There are far better options available in the area that offer better service, cleanliness, and value for money.
Usanee
Stayed 3 nights in Jul 2024
