Le Grand Bellevue

5.0 star property
Family ski hotel with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Le Grand Bellevue

Terrace/patio
Bar (on property)
Premium bedding, down duvets, free minibar, in-room safe
Restaurant
Designer toiletries, hair dryer, dressing gowns, slippers

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
Untergstaadstrasse 17, Saanen, Bern, 3780
  • Eggli Ski Resort
    5 min walk
  • Gstaad Ski Resort
    16 min walk
  • Gstaad Eggli Ski Lift
    20 min walk
  • Sion (SIR)
    77 min drive

Room options

Suite (Tower)

Highlights

Separate sitting area
Heating
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 57 sq m
  • Sleeps 3
  • 1 Double Bed

Grand Deluxe Chic Room

Highlights

Balcony
Heating
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Grand Suite (Le Grand Bellevue)

Highlights

Separate sitting area
Heating
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 180 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Suite (Chalet)

Highlights

Balcony
Separate sitting area
Fireplace
Heating
Dining table
Free minibar items
LCD TV
Hypo-allergenic bedding
  • 73 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

Suite (Sommet)

Highlights

Separate sitting area
Heating
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 62 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room (Chic)

Highlights

Balcony
Heating
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Room (Chic)

Highlights

Heating
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

Suite (Etoile)

Highlights

Separate sitting area
Private indoor hot tub
Heating
Dining table
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 71 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Grand Suite (Tower)

Highlights

Separate sitting area
Heating
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 89 sq m
  • Sleeps 4
  • 2 King Beds

Suite (Panorama)

Highlights

Separate sitting area
Heating
Dining table
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 94 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Grand Suite (Chalet)

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 145 sq m
  • Mountain view
  • Sleeps 6
  • 3 King Beds

Similar properties

About the area

Gstaad

A luxury stay in the heart of Gstaad awaits you at Le Grand Bellevue, a recipient of the prestigious Conde Nast Hot List award in 2014. Within a 20-minute stroll, you'll find Eggli Ski Resort and Gstaad Ski Resort. Highlights at this ski hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include deep-tissue massages, aromatherapy and reflexology along with access to the sauna and hot tub. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Turkish bath/hammam, sauna and pool loungers. 150 square feet (14 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning free buffet breakfast is offered between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of free train pick-up service. .Places within a 30-minute walk of this 5-property class Gstaad hotel include Gstaad Eggli Ski Lift and Rutti Ski Lift.

What's nearby

  • Eggli Ski Resort - 5 min walk
  • Gstaad Ski Resort - 16 min walk
  • Gstaad Eggli Ski Lift - 20 min walk
  • Saanen-Eggli Ski Lift - 3 min drive
  • Schonried Horneggli Ski Resort - 19 min drive

Getting around

  • Gstaad Station - 6 min walk
  • Bern (BRN-Belp) - 70 min drive

Restaurants

  • ‪Cappuccino - ‬7 min walk
  • ‪EARLY BECK Boulanger Confiseur - ‬5 min walk
  • ‪Wally's - ‬8 min walk
  • ‪Charly's Tea Room - ‬5 min walk
  • ‪Délice Café & Chocolatier - ‬3 min drive

About this property

Le Grand Bellevue

Family ski hotel with 3 restaurants
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Conveniences like ski storage, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 3 restaurants on site, along with a nearby snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi. This luxury hotel also offers a sauna and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Gstaad hotel is smoke free.

  • 57 guestrooms or units
  • 5 levels
  • 2 buildings
  • 3 dining venues
  • 150 sq ft of conference space
  • 14 sq. m of conference space
  • Built in 1912
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Le Grand Bellevue offers 57 accommodations with DVD players and free minibar items. Beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

This Gstaad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Le Grand Bellevue is listed in the 2014 Condé Nast Traveller Hot List.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Limo/town car service
  • Valet parking on site (CHF 25 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • DVD player
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 150 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • In a provincial park
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • 4 steps to reach entrance
  • Accessible shuttle
  • Front entrance ramp
  • Lift (89 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 5 floors
  • Built in 1912
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 200.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.60 per person, per night for adults; CHF 2.80 per night for guests aged 12-16 years old. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 750 per vehicle (one-way)
  • Valet parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: CHF 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Bellevue Hotel Saanen
Grand Bellevue Saanen
Le Grand Bellevue Hotel
Le Grand Bellevue Saanen
Le Grand Bellevue Hotel Saanen

Frequently asked questions

What is the cancellation policy at Le Grand Bellevue?

Le Grand Bellevue offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Le Grand Bellevue?

Yep, Le Grand Bellevue has valet parking with in/out privileges for CHF 25 per night. Onsite parking is limited.

Is there a spa on site at Le Grand Bellevue?

Yep, there is an onsite spa at Le Grand Bellevue. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Le Grand Bellevue have a pool?

Le Grand Bellevue has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Le Grand Bellevue?

Le Grand Bellevue features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with premium bedding, late-night room service and free minibar items.

What makes Le Grand Bellevue a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Le Grand Bellevue.

Is Le Grand Bellevue family-friendly?

You bet! With amenities such as babysitting services and an arcade, as well as children's slippers and childcare services in the guestrooms, it's no surprise that Le Grand Bellevue is a hit with families.

Does Le Grand Bellevue serve breakfast?

Yeah, complimentary buffet brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Le Grand Bellevue?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Le Grand Bellevue?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Le Grand Bellevue?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Le Grand Bellevue?

Furry friends are welcome at Le Grand Bellevue, with food and water bowls on offer.

Le Grand Bellevue Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 56 out of 67 reviews" "
Rating 8 - Good. 9 out of 67 reviews" "
Rating 6 - Okay. 2 out of 67 reviews" "
Rating 4 - Poor. 0 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great choice while visiting Gstaad!
Stayed 3 nights in Jun 2024

10/10 Excellent

helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024

10/10 Excellent

Juergen

Stayed 1 night in Jan 2024

10/10 Excellent

helena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Top 5 start hotel. Room was amazing and everything was amazing. We ll stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

helena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Classy 5star hotel with well educated and trained friendly personal . Very hight level 5 start hotel. All details were looked at. Housekeeping was excellent I must say and absolutely amazing. Also Plenty of food selections. This good 5 start hotels. No complains. One of the best hotels in Gstaad. The pool area was good as well. Front desk personal effective and service minded. We stayed 5 nights.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
From the hot chocolate as a welcome drink by the fire to the Afternoon tea on the day of our departure, our stay at this hotel was just perfect. The staff were friendly and helpful. The hotel itself is just gorgeous, with stunning flower arrangements throughout. My absolute favourite is the delightful wallpaper in The Lounge.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect until the time of leaving, very early: 05:20 13/3/20. A take away breakfast had kindly been arranged for ny train journey to Geneva. Sadly it was not prepared for me to collect at the AGREED time. I had a train to catch; I couldnt wait beyond 05:26. I wasnt very happy at all.
Stayed 2 nights in Mar 2020

10/10 Excellent

Paul, Switzerland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, above excellent service, and so many amenities on site that we almost didn't want to leave the building. The expansive spa, quality restaurant, and lounge music were all nearly equally top notch. Though I guess I'd give it to the spa in a tie-breaker.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff on site, friendly and supportive.
Stayed 2 nights in Sep 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and extremely nice accommodations
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure luxury!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb gem
Fabulous botwuue 5 star hotel. They went above and beyond.
Stayed 4 nights in Jun 2019

10/10 Excellent

Patrick&Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The very friendly and professional owner & manager and his absolutely outstanding executive team went way above and beyond to make our stay a truly wonderful and literally unique experience. We’ve never met such a *genuinely* friendly, caring and thoughtful executive team. We were — and continue to be — really touched by their kindness. Thank you very much, Daniel & Team, you’re the best.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Robert, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Dame classic, now fully updated and sparkli
I read about the new spa at this hotel and decided to give it a shot. I was really blown away! Yes, the spa was fantastic and the treatment excellent but what really impressed me was the warm service. I am not used to this in Swiss hotels. It was so personal, so caring and so welcoming--without ever being annoying. Zero hassle, everyone solving problems and making the stay lovely. If you appreciate excellent service that is warm, you will like this place.

10/10 Excellent

Hayat, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le grand bellevue
Everything about this hotel was great. Beautiful hotel with clean good size rooms. Breakfast was really good and their service was fantastic!

8/10 Good

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not have friendlier staff ... from Olivier who greets you to Isabel in the awesome spa and Laurent waiter in the petit chalet ... and all the others in hotel .... Excellent !

10/10 Excellent

Not Provided, Dallas Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
And oasis with an incredible spa that I can't wait
And oasis with an incredible spa that I can't wait to return to!

10/10 Excellent

Ward, Denver, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superlative on all counts
The hotel is superlative on all counts -- impeccable service, attentive staff, beautifully decorated facility, ultra-luxurious spa. We were met at the front door by a staff member who knew that we had booked that very day. During our check-in, we were offered an incredibly refreshing tea. Charmingly unstuffy, the hotel is beautifully decorated. The reception and quiet rooms filled with plush sofas and chairs invites guests to relax. Our guest room had an exceedingly comfortable mattress and bedding. The espresso maker was a lovely touch and the balcony. . . Time spent at the spa, a joy. . . Top notch on every count. We also ate dinner at the restaurant, where again the personal service was impeccable. The owner and manager is particularly charming, giving all his guests personal attention. Loved it!

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jeannie , Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel with outstanding service!
My husband and I arrived at this hotel after a major hike around Mt. Blanc. We were worn out from treking 100 miles through the Alps. This hotel provdied a wonderful antidote to our fatigue. The Grand Bellevue is beautiful -- the main building is not the standard prolific Swiss Chalet -- with a lovely park in the front. It was renovated recently by the new owner whose wife, an interior designer, has gorgeous taste with a penchant for both elegance and whimsy. The furnishings are somewhat traditional but with intriguing modernist touches.The welcoming public spaces are quite roomy yet intimate. The spa is fantastic and very large with many different steam baths and saunas and a spectacular swimming pool with accompanying jacuzzi. The jets on the jacuzzi were incredible. By the end of the week, I almost felt ready to walk the Alps again! Many massages and other treatments were available. The gym was well-equipped and there was a Pilates studio with first rate equipment also as well as a very large relaxation room with recliners and individual water beds. The main restaurant was wonderful. I believe it has a Michelin star. Dinner was amazing but breakfast (which was included in the room rate) was absolutely fantastic. The best thing about the hotel however was the incredible service. The guest is made to feel very special and catered to immediately upon his or her appearance. I only wish I had more space to praise all the wonderful amenities. I would return in a heartbeat!

10/10 Excellent

RK, Bath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Beautiful decor, gorgeous spa, friendly staff and lovely grounds. As they say, you get what you pay for!

10/10 Excellent

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about hotel was wonderful ...Quality of service is A+ ... Staff couldn't have been nicer or more helpful .... Excellent stay!

10/10 Excellent

traveller, dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Beautiful amazing place to stay. Food was good. The views from the window is just what you need in the morning. The lobby seating areas are well designed but we couldn't sit there as it seems that they allowed dogs their and it didn't smell good at all. Staff very welcoming and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly nice, great spa
We overall enjoyed our stay. The spa was lovely with lots of different saunas etc, very relaxing and the location is splendid, in lovely surroundings. However we were less impressed by some other details. The hotel tried to do something romantic for us as it was our honeymoon, putting some rose petals in the bath, but they were synthetic so bled colour in the bathwater without the perfume. We would have preferred a double bed with one duvet rather than two. Finally, the dinner was beautifully presented but lacked depth of flavour in some dishes and there were extras which were not needed in others. In short, nice but not quite as good in the details.