Hôtel et Résidence La Réserve

4.0 star property
Hotel with free parking, a quick walk to Bay of Biscay
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel et Résidence La Réserve

Seasonal outdoor pool, pool umbrellas, pool loungers
Suite, Partial Sea View
Terrace/patio
Reception
Family Apartment (for 4 people) | Living room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Pointe Sainte Barbe, 1 Avenue Gaëtan Bernoville, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500
  • Pointe de Sainte Barbe
    7 min walk
  • Les Flots Bleus
    9 min walk
  • St-Jean-de-Luz Beach
    12 min walk
  • Biarritz (BIQ-Pays Basque)
    20 min drive

Room options

Family Apartment (for 5 people)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
  • 60 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Sofa Bed

Privilege Room, partial Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Shower/bath combination
Hairdryer
  • 22 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Club Double or Twin Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Shower/bath combination
Hairdryer
Rainfall showerhead
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Traditional Double or Twin Room

Highlights

Balcony
Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Shower/bath combination
Hairdryer
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Shower/bath combination
Hairdryer
Rainfall showerhead
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Family Apartment (for 4 people)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

Suite, Partial Sea View

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
2 bathrooms
Shower/bath combination
Hairdryer
  • 43 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

Privilege room Garden view

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Bathrobes
Private bathroom
Shower/bath combination
Hairdryer
Rainfall showerhead
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Studio (for 2 people)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Rainfall showerhead
  • 25 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

Family Studio (for 3 people)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Rainfall showerhead
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Prestige Apartment (for 6 people)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
2 bedrooms
  • 73 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 King Sofa Bed

Comfort Apartment (for 4 people)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Separate bedroom
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Family Apartment (for 6 people)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
2 bedrooms
  • 66 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Family Studio Suite (for 4 people)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Rainfall showerhead
  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Large Single Bed and 1 King Sofa Bed

Prestige Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Rainfall showerhead
Shower/bath combination
Bathrobes
Hairdryer
  • 27 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Family Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Bathrobes
2 bathrooms
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

Similar properties

About the area

Saint-Jean-de-Luz

At Hôtel et Résidence La Réserve you'll be within a 10-minute stroll of Bay of Biscay and within 30 minutes of Church of St-Jean-Baptiste. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include facials and body treatments. The restaurant, Ilura, serves French cuisine and is open for breakfast, lunch and dinner. Enjoy the outdoor tennis court, seasonal outdoor swimming pool, kids' swimming pool and pool loungers. 646 square feet (60 square metres) of event facilities include meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of extended parking. .Places within a 30-minute walk of this 4-property class Saint-Jean-de-Luz hotel include Maison de l'Infante and Maison Louis XIV.

What's nearby

  • Pointe de Sainte Barbe - 7 min walk - 0.7 km
  • St-Jean-de-Luz Beach - 12 min walk - 1.0 km
  • Church of St-Jean-Baptiste - 5 min drive - 3.0 km
  • Maison Louis XIV - 5 min drive - 3.1 km
  • Port de Saint-Jean-de-Luz - 6 min drive - 2.6 km

Getting around

  • Guethary Station - 8 min drive
  • Biarritz (BIQ-Pays Basque) - 20 min drive

Restaurants

  • ‪Café le Vauban - ‬18 min walk
  • ‪Brasserie le Sud - ‬18 min walk
  • ‪Le Bar Basque - ‬17 min walk
  • ‪Restaurant Ilura - ‬2 min walk
  • ‪Le Bistrot Luzien - ‬18 min walk

About this property

Hôtel et Résidence La Réserve

Hotel with free parking, a quick walk to Bay of Biscay
Hôtel et Résidence La Réserve offers its guests a seasonal outdoor pool, an outdoor tennis court, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Hôtel et Résidence La Réserve. Self parking is free.

This 4-star Saint-Jean-de-Luz hotel is smoke free.

  • 1 building
  • 1 floor
  • 85 guestrooms or units
  • Conference rooms
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hôtel et Résidence La Réserve offers 85 air-conditioned accommodations with a safe and complimentary dressing gowns. 22-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

This Saint-Jean-de-Luz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ilura

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 646 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 3 November 2024 to 13 March 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 3 November to 14 March:
  • Bar/Lounge
  • Dining venue
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 65 per stay
  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 12 for children
  • Extended parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property Registration Number 349327262

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in November.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel La Réserve Saint-Jean-de-Luz
La Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve Saint-Jean-de-Luz
Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve Saint-Jean-de-Luz
Hôtel Résidence Réserve
Résidence Réserve Saint-Jean-de-Luz
Hotel Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Saint-Jean-de-Luz Hôtel et Résidence La Réserve Hotel
Hotel Hôtel et Résidence La Réserve
Résidence Réserve
Hôtel La Réserve
Et La Reserve Saint Jean Luz
Et La Reserve Saint Jean Luz
Hôtel et Résidence La Réserve Hotel
Hôtel et Résidence La Réserve Saint-Jean-de-Luz
Hôtel et Résidence La Réserve Hotel Saint-Jean-de-Luz

Frequently asked questions

What is the cancellation policy at Hôtel et Résidence La Réserve?

Hôtel et Résidence La Réserve offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hôtel et Résidence La Réserve?

Yep, Hôtel et Résidence La Réserve has a free self car park.

Are there any beaches close to Hôtel et Résidence La Réserve?

Yep, Hôtel et Résidence La Réserve is a short 12-minute walk from St-Jean-de-Luz Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Does Hôtel et Résidence La Réserve have a pool?

Hôtel et Résidence La Réserve has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from April to November.

What makes Hôtel et Résidence La Réserve a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hôtel et Résidence La Réserve.

Is Hôtel et Résidence La Réserve family-friendly?

You bet! With amenities such as a children's pool, children's meals and babysitting services, it's no surprise that Hôtel et Résidence La Réserve is a hit with families.

Does Hôtel et Résidence La Réserve serve breakfast?

Sure does, buffet brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hôtel et Résidence La Réserve?

No, Hôtel et Résidence La Réserve does not offer an airport shuttle service.

Is there a bar or restaurant at Hôtel et Résidence La Réserve?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from November 3 until March 14.

What time are check-in & check-out at Hôtel et Résidence La Réserve?

Check-in begins at 6:00 AM. Check-out time is 11 AM.

Are pets allowed at Hôtel et Résidence La Réserve?

No, only service animals are allowed.

Hôtel et Résidence La Réserve Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 81 out of 130 reviews" "
Rating 8 - Good. 38 out of 130 reviews" "
Rating 6 - Okay. 6 out of 130 reviews" "
Rating 4 - Poor. 5 out of 130 reviews" "
Rating 2 - Terrible. 0 out of 130 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Krysti & Dave

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property could be cleaner. Bad service. No coffee pods or water available. Staff wasn’t much help at check in.
Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great experience and hotel staff was awesome!
Stayed 2 nights in Jun 2024

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Guylyn

Stayed 3 nights in Jun 2024

10/10 Excellent

AREZO

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with very nice staff. We slept soundly due to the quiet area and the comfortable bed. The shower is excellent and the bathroom looks like it’s updated as all the fixtures are of a high quality and nice design. We chose the breakfast option and it was delicious with a lot of choices. All the food was very fresh. You can even boil your own egg if you don’t want the scrambled eggs. My only regret is that we couldn't stay longer.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Tiniest room ever
The room was barely bigger than the bed. No place to open a suitcase. We had to put the suitcases on the bed, get out what we needed and then close them up again.
Stayed 1 night in Sep 2023

10/10 Excellent

Kimie, Redmond

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property overlooking the ocean is breathtaking. We enjoyed having our meals in the terrace while admiring the garden and the sea. Parking within the property was very convenient. The rooms are spacious, very clean, and comfortable. The food at the Illira restaurant is exquisite and I highly recommend it.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mary

Stayed 3 nights in Jul 2023

4/10 Poor

Robert

Travelled with family
Disliked: Property conditions & facilities
The rooms smelled of mildew. They were remodeled recently, but still felt cheap and old inside.
Stayed 1 night in Jul 2023

10/10 Excellent

Lence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to relax
Stayed 3 nights in Jun 2023

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic place for rest and relax in a beautiful location. They know how to profit from the beautiful natural beauty of their location. The service is excellent.
Stayed 2 nights in Jun 2023

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely setting for a memorable vacation. Beautiful views, comfortable rooms and a quaint town just steps away. We will definitely be back.
Stayed 1 night in May 2023

10/10 Excellent

Maximiliano, Hypoluxo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay,great bartender and great staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice !
Beautiful location ; impeccably clean, friendly staff, delicious food!
Stayed 4 nights in Oct 2021

10/10 Excellent

Gareth, Toulouse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool. Great location on cliff top, easy walk into town for access to restaurants, etc. yet quiet. Wonderful value for the quality of the property. We had a 2 person studio which came with a well equipped kitchen. We booked initially for 5 nights and liked it so much we extended an additional night. Also very well placed for trips in the area. We hiked to Hendaye (about 4 hrs) and took the train back, day out in Biarritz (we preferred St Jean) , spent the day in the beach, hiked in Espelette.. just a great trip. Would happily repeat.
Stayed 5 nights in Jun 2020

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisitely, unforgettably beautiful grounds & location. Wonderful littoral footpath into town of St Jean de Luz. Main areas for improvement: service — especially upon leaving. No staff person whose job it was to see that we got down the spiral staircase safely with our suitcases (we’re seniors). 2nd area: no grab bars in tub which was very deep & hard to get in& out of.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very comfortable with plenty of room for my family of 5. Beautiful grounds and view of the ocean.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely views. Just a short walk into St Jean de Luz.
Stayed 5 nights in Aug 2019

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful spot! Gorgeous views and wonderful location. So great to be able to leave the car and walk down to town and back along a stunning coastal pathway. We didn’t have a long stay. and being with young children didn’t take advantage of the gorgeous patio and dining options, eating in the town both nights. The excellent kitchenette in our studio made vacation catering with kids easy.
Stayed 2 nights in Jul 2019

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, Tranquil hotel
We did not plan to stay in St jean de luz as we flew in to san sebastian last minute. There were no hotels available since it was a nationaly holiday on october 12. We were completely unaware so I went on hotels.com to find the nearest hotels. St jean de luz was the closest city and this hotel stuck out because of its great reviews. Hôtel et Résidence La Réserve lives up to all the great reviews. the hotel is overlooking the water. They offer rooms with balconies so you can enjoy the view and catch a beautiful sunset/sunrise. I'd highly suggest this as I witnessed one of the most beautiful sunsets I've ever seen. The Language barrier was no problem here for american travelers. The hotel staff spoke perfect english. One last thing I must boast about is the dinner at their restaurant. My girlfriend and I ate dinner here and had the best meal on our trip thus far. The food was exquisite and the service was excellent. all servers were very personable. I suggest the 7 plate course. It's the chefs pick and the chef at their restaurant is truly skilled. All in all this hotel really offered a splendid stay, Id highly suggest even just one night at this hotel if you are visiting this area
Stayed 1 night in Oct 2018