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Vila de la Mar & Spa

4.0 star property
Family-friendly hotel with full-service spa and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vila de la Mar & Spa

Superior Room
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Interior entrance
Family Room for 4 people | Terrace/patio
Classic Double Room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • Pool
    Pool
  • Parking included
    Parking included
  • Room service
    Room service

Explore the area

Map
1 bis rue Camille Pelletan, Saintes-Maries-de-la-Mer, Bouches-du-Rhone, 13460
  • Camargue Regional Nature Park
    1 min walk
  • Parc Ornithologique de Pont de Gau
    5 min walk
  • Saintes-Maries-de-la-Mer Beach
    5 min walk
  • Nimes (FNI-Garons)
    43 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Furnished lanai
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Furnished lanai
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Furnished lanai
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Furnished lanai
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room for 4 people

Family Room for 4 people

Family Room for 4 people

Highlights

Furnished lanai
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite for 3 people

Junior Suite for 3 people

Junior Suite for 3 people

Highlights

Furnished lanai
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Premium bedding
Bathrobes
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior

Les Bains Gardians

Pool
Hot tub
Pet-friendly
Kids pool
4.4 out of 5, Excellent, (15)
The price is AU$333
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Les Bains Gardians

About the area

Saintes-Maries-de-la-Mer

A family-friendly stay in the heart of Saintes-Maries-de-la-Mer awaits you at Vila de la Mar & Spa. Within a short 5-minute stroll, you'll find Camargue Regional Nature Park and Gulf of Lion. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include Swedish massages, sports massages and Ayurvedic treatments along with access to the sauna and hot tub. The bistro, Restaurant La Vila, serves French cuisine and is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, Turkish bath/hammam, sauna and pool loungers. 484 square feet (45 square metres) of event facilities include a meeting room and conference space. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Buffet breakfast is available daily between 8 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as pet-sitting services. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 4-property class Saintes-Maries-de-la-Mer hotel include Parc Ornithologique de Pont de Gau and Saintes-Maries-de-la-Mer Beach.

What's nearby

  • Parc Ornithologique de Pont de Gau - 5 min walk - 0.5 km
  • Saintes-Maries-de-la-Mer Beach - 5 min walk - 0.5 km
  • Church of Saintes-Maries - 5 min walk - 0.5 km
  • Saintes-Maries-de-la-Mer Arena - 8 min walk - 0.7 km
  • Plage des Arenas - 8 min walk - 0.7 km

Getting around

  • Aigues-Mortes Station - 30 min drive
  • Nimes (FNI-Garons) - 43 min drive

Restaurants

  • ‪Chez Boisset - ‬5 min walk
  • ‪Brasserie le Belvédère - ‬5 min walk
  • ‪Brasserie le Penequet - ‬5 min walk
  • ‪La Table du 9 - ‬4 min walk
  • ‪Le Chante Clair - ‬4 min walk

About this property

Vila de la Mar & Spa

Family-friendly hotel with full-service spa and fitness centre
Vila de la Mar & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly Vila de la Mar & Spa. Free self parking is available.

This 4-star Saintes-Maries-de-la-Mer hotel is smoke free.

  • 33 guestrooms or units
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Vila de la Mar & Spa offers 33 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished lanais. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 22 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurant La Vila

Family friendly

  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 484 square feet of conference space
  • Meeting room

Outdoors

  • Beach umbrellas
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 7 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Lounge Up mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Pet-sitting services are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 11 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 20 per person, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, ANCV Chèques-vacances, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Vila Mar Hotel Saintes-Maries-de-la-Mer
Vila Mar Saintes-Maries-de-la-Mer
Vila Mar Hotel Saintes-Maries-de-la-Mer
Vila Mar Saintes-Maries-de-la-Mer
Hotel Vila de la Mar & Spa Saintes-Maries-de-la-Mer
Saintes-Maries-de-la-Mer Vila de la Mar & Spa Hotel
Hotel Vila de la Mar & Spa
Vila de la Mar Spa
Vila de la Mar
Vila de la Mar & Spa Saintes-Maries-de-la-Mer
Vila Mar Hotel
Vila Mar
Vila Mar Saintes Maries La Mer
Vila de la Mar & Spa Hotel
Vila de la Mar & Spa Saintes-Maries-de-la-Mer
Vila de la Mar & Spa Hotel Saintes-Maries-de-la-Mer

Frequently asked questions

Is parking available at Vila de la Mar & Spa?

Yep, Vila de la Mar & Spa has a free self car park.

How much does it cost to stay at Vila de la Mar & Spa?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Vila de la Mar & Spa on 6 Dec 2024 start from AU$241.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Vila de la Mar & Spa?

Yep, Vila de la Mar & Spa is a short 5-minute walk from Saintes-Maries-de-la-Mer Beach. Fun beach activities include waterskiing, windsurfing and kayaking. You can also find boat tours.

Is there a spa on site at Vila de la Mar & Spa?

Yep, there is an onsite spa at Vila de la Mar & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Vila de la Mar & Spa have a pool?

Vila de la Mar & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

What makes Vila de la Mar & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding and private lanais in the guestrooms, help set the scene for a romantic weekend at Vila de la Mar & Spa.

Is Vila de la Mar & Spa family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as highchairs and children's slippers in the guestrooms, it's no surprise that Vila de la Mar & Spa is a hit with families.

Does Vila de la Mar & Spa serve breakfast?

Yep, buffet breakfast is on offer daily from 8 AM to 10:30 AM.

Is there a free airport shuttle available at Vila de la Mar & Spa?

No, Vila de la Mar & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Vila de la Mar & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Vila de la Mar & Spa?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Vila de la Mar & Spa?

Cats and dogs are welcome at Vila de la Mar & Spa, with pet-sitting services on offer. Just so you know, there's a limit of 3 pets.

Vila de la Mar & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 102 out of 224 reviews" "
Rating 8 - Good. 84 out of 224 reviews" "
Rating 6 - Okay. 31 out of 224 reviews" "
Rating 4 - Poor. 6 out of 224 reviews" "
Rating 2 - Terrible. 1 out of 224 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ulrich

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked everything about it, very friendly staff, excellent location, cleanliness and even a good facility for handicapped .
Stayed 2 nights in Jul 2024

10/10 Excellent

Isabelle

Excellent -
Stayed 1 night in Jul 2024

8/10 Good

Jamison, Sunnyvale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little beach town getaway. Friendly staff, in a convenient location. Enjoyed walking the surrounding streets, trying the shops and restaurants and cafes. We tried the on-site restaurant but enjoyed other eateries around town more. Air conditioned rooms were a necessity - glad this amenity is available here. Rooms, especially the bath/shower parts, were small, even in the suites, probably just the way this town is, like many beach tourist communities. Biggest downside was a popular bar across the street and a few doors down that played loud dance/disco/club music continuously on most days of our trip, until at least midnight. Not possible to enjoy the lovely balcony and get in some sun unless you like boom-boom-boom music. Even in the rooms with the patio doors closed it was loud enough to keep us awake. Not sure if that's seasonal or what, so maybe ask about your stay dates if that sounds like an issue.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Raissa, Westmount

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

Adina Oy Tsing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel. Family room wad great, locarion good, close to the beach and the city. Staff very friendly
Stayed 1 night in Jul 2023

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Pool was great staff responsive. First room we were given had a slider that would not lock so we were moved.
Stayed 1 night in Oct 2019

10/10 Excellent

Steven, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Front Desk staff was friendly and escorted us up to the room and gave us a room orientation. They also gave us a tour of the Spa. Unfortunately, we were not able to use the hotel's amenities.
Stayed 1 night in Sep 2019

10/10 Excellent

Robert M.

Liked: Cleanliness
Great hotel , 5 mins walk from the town centre.
Nice little heated swimming pool with deck with loungers around it. Very good buffet breakfast.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location, walking distance to town centre and beaches and the staff were very helpful.
Stayed 2 nights in Jun 2019

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in a beautiful town
This was a very last minute reservation, as we were passing the area late at night. The hotel is centered in city with an attached restaurant right next to it. The room is a very basic, but that’s all we needed.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Young Receptionist was absolutely fantastic, her cheerfulness and assistance made up for awful room. The food was good and waiter very polite. Would recommend only because of fantastic Receptionist and good food
Stayed 1 night in Apr 2019

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
All was excellent.
Stayed 1 night in Sep 2018

6/10 Okay

Mr Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Bad experience Camargue
Hotel was cool and functional. Problem was area and mosquitos.
Stayed 1 night in Aug 2018

8/10 Good

C&L, England

Liked: Cleanliness, staff & service, room comfort
Super Hotel in Saintes Maries de la Mer
We cannot thank the hotel staff enough as they were all so friendly and worked hard to ensure every guest feels welcome. The hotel is in a convenient position with free parking outside. It has very interesting decor. We arrived very early and the Reception Team were lovely and kept our luggage for us while we went off to explore the town. When we returned they had taken our luggage up to our room and we were given a tour of the amenities and advice on all the services available. We had breakfast in the hotel once and felt that the charge was a little steep. It is much more fun to go and sit at a cafe and drink coffee and each croissants and watch the people going about their business. The Camargue is a lovely area to explore and there is so much to see and do. We thoroughly recommend it.
Stayed 8 nights in Sep 2017

8/10 Good

Abigail, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice weekend getaway
I enjoyed my stay. The staff was helpful. I do feel it's a bit overpriced, but it's the best option in Saintes Maries. The pool area is lovely. The parking situation could be better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vila De la Mar
Well situated hotel - Very comfortable room - Friendly staff -

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
Came here on short notice. Nice hotel with great staff. Good restaurant. Close to everything. Especially liked the French Bullfights that were going on the weekend we were there.

8/10 Good

sally m.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel good location excellent staff so nice and helpful. Very unique design suitable to nature reservation. Highly recomended.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent location, staff, breakfast, etc.

8/10 Good

luis, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach getaway!
Wonderful hotel only minutes from the beach. What a nice surprise. The staff was very helpful and the rooms although small, were very clean. You could walk the centre of town in 3 minutes. Parking was pretty easy. I would definitely stay at this hotel again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick stopover
We stopped over in Saintes-Maries on our way to Cannes. In hindsight we wish we had chosen to stay longer. The hotel was lovely - and ideally located slightly away from the main area , but very close walking distance to beach and restaurants etc! Will definitely return one day!! Junior site was a great accommodation for my husband and I and our 9 year old daughter

8/10 Good

Mike, St Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turned out ok
Had a problem when we arrived with the booking and had to wait for hte manager to come by., but got a room in hte end that was nice

4/10 Poor

Reuben, London, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Way over priced for the quiality
Ok so the hotel looks nice as soon as you walk in and even the room looks nice. But staff hardly speak any English. I do like the design of the rooms even though they have decorated it all with IKEA furniture but to be honest for what you get it is extermley over priced. I Stayed in a 4 star hotel with a bigger room right in the Centre of Cannes for half the price i paid for this one just 2 days later during the weekend. Also how hard is it to install a simple shower curtain. Seriously the whole bath room was soaking and very slippery just after a 5min shower. The stair case going up to the first floor was one of those round and narrow ones and its an absolute nightmare to get ur luggage up and down as there is no lift. And to top it up the stair case had no working working light to illuminate it which makes it very dangerous. I will defo not go back.