Ratings based on 38 Verified Reviews
Real reviews from guests who’ve stayed
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
A little piece of paradise
Posted 28 Feb. 2020 on HotelsI was so surprised when arrived - it’s a little piece of paradise. Beautiful property, breakfast was great and Salento is superb.
by A verified traveller
Posted 8 Feb. 2020 on Expedia
Beautiful place! Lovely young staff. It bothered us that a lady named Andrea was mistreating Natalia, a young counter girl. She was offensive to her in front of us and Natalia was doing the best she could.
Comment from Hotel Management
8 Feb. 2020 by HOTEL EL JARDIN, Hotel Management
Good afternoon,
we are very happy that the hotel met your expectations.
Regarding your concern, we want to give you an answer so that the information given by you is not removed from the text.
Talking with Andrea is not part of the hotel floor. Moreover, she supplied ice to her feet, she and nati have been friends for more than two years, what you identify as "abuse" which is a very big and hard word for the situation where two friends were bothering and chatting with each other
Thanks for your comments
by A verified traveller
Posted 3 Jan. 2020 on Hotels
Everything was great. We had a one night stay and comfortable sleep.
We have no complaints and everything was perfect for the price.
by A verified traveller
Posted 30 Dec. 2019 on Orbitz
The hotel is located in the city center which makes it really convenient. It was clean and good for a one or two nights stay. Breakfast was very good too. Staff is nice and helpful
by A verified traveller
Posted 11 Dec. 2019 on Expedia
The hotel is beautiful with its colour and typical Colombian architecture. The surroundings are very pleasing and peaceful.
The amenities would benefit from a little upgrade though. The bathroom is very basic.
The personal was very helpful and friendly. The breakfast was really good.
by A verified traveller
Posted 18 May 2019 on Expedia
It is a beautiful property just off the main square. The staff were very friendly and helpful. Breakfast was great with many different options. The hotel itself is beautiful with flowers everywhere. The hotel had hot water and good water pressure. Highly recommend this hotel for your trip.
Comment from Hotel Management
13 Jun. 2019 by THANKS, Hotel Management
TX SO MUCH WE ERE SO GLAD TO HAD YOU AS OUR GUEST
by A verified traveller
Great hotel!
Posted 26 Apr. 2019 on HotelsLovely stay! Really nice hotel, comfy bed, good food and most of all the staff are so helpful and welcoming!
Comment from Hotel Management
13 Jun. 2019 by THANKS, Hotel Management
THANK YOU SO MUCH AND WE ARE SO HAPPY TO SERVE YOU
by A verified traveller
Posted 17 Apr. 2019 on Hotels
Comment from Hotel Management
13 Jun. 2019 by GRACIAS, Hotel Management
ES PARA NOSOTROS UN PLACER RECIBIRLES EN NUESTRO HOTEL Y HACER DE SU VISITA UNA AGRADABLE ESTADÍA
by A verified traveller from Illinois, USA
Posted 5 Apr. 2019 on Expedia
The property is a small beautiful place full of colors. The hotel is clean and with very few services but in a short walk plenty of nice places for food and pleasure.
Comment from Hotel Management
30 Apr. 2019 by andres valencia, Hotel Management
Estamos muy contentos de haber sido de utilidad en su estadía muchas gracias por su amabilidad y esperamos que haya sido de su total agrado en nuestras instalaciones
by A verified traveller
Good stay for the $
Posted 7 Aug. 2018 on HotelsVery colorful hotel just blocks away from the main plaza in Salento. Our room was at the bottom where we appreciated the silence, especially at night, but the wifi signal was weak. Also, our room did not come with a TV (receptionist confirmed that all of the rooms do not have TV) which did not bother us because we were not there to watch TV. Breakfast was good; and was especially taken by their empanadas which is a delicatessen in Colombia, but most hotels don't offer.