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Les Tresoms Lake and Spa Resort

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Les Tresoms Lake and Spa Resort

Outdoor pool, pool umbrellas, pool loungers
Aerial view
Traditional Double or Twin Room, 1 Bedroom
Meeting facility
View from property

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff, property condition

Popular amenities

  • Hot tub
    Hot tub
  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Room service
    Room service

Explore the area

Map
15, Boulevard de la Corniche, Annecy, Haute-Savoie, 74000
  • Basilique de la Visitation
    14 min walk
  • Musée-Château
    17 min walk
  • Annecy Castle
    17 min walk
  • Annecy (NCY-Annecy - Haute-Savoie)
    16 min drive

Room options

View all photos for Privilege Double or Twin Room, 1 Bedroom, Lake View

Privilege Double or Twin Room, 1 Bedroom, Lake View

Privilege Double or Twin Room, 1 Bedroom, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2012
Blackout curtains
Hairdryer
Bathrobes
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Traditional Double or Twin Room, 1 Bedroom

Traditional Double or Twin Room, 1 Bedroom

Traditional Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Renovated in 2015
Blackout curtains
Separate bedroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for House

House

House

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
4 bedrooms
  • Lake view
  • Sleeps 14
  • 4 Queen Beds and 3 Double Sofa Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Garden view

Superior Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
Separate bath and shower
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Elegance Double or Twin Room, 1 Bedroom, Lake View

Elegance Double or Twin Room, 1 Bedroom, Lake View

Elegance Double or Twin Room, 1 Bedroom, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hairdryer
Bathrobes
Separate bath and shower
Coffee/tea maker
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hairdryer
Bathrobes
Separate bath and shower
Coffee/tea maker
  • 22 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Villa, 4 Bedrooms, Non Smoking, Lake View

Villa, 4 Bedrooms, Non Smoking, Lake View

Villa, 4 Bedrooms, Non Smoking, Lake View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Flat-screen TV
4 bedrooms
  • 30 sq m
  • Lake view
  • Sleeps 12
  • 4 Queen Beds and 2 Double Sofa Beds

Similar properties

Terrace/patio
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Spa
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (953)
The price is AU$262
for 1 night
includes taxes & fees
19 Nov - 20 Nov
L'Impérial Palace

About the area

Annecy

A family-friendly stay in the heart of Annecy awaits you at Les Tresoms Lake and Spa Resort. Within a 20-minute stroll, you'll find Annecy Castle and Lake Annecy. Highlights at this boutique hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, La Rotonde des Trésoms, serves local cuisine and is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the Turkish bath/hammam, Hot tub, sauna and pool loungers. Business travelers can take advantage of meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, laundry facilities and ski passes. Each morning buffet breakfast is served between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Annecy hotel include Palais de l Ile and Amours Bridge.

What's nearby

  • Annecy Castle - 17 min walk
  • Lake Annecy - 17 min walk
  • Palais de l Ile - 18 min walk
  • Amours Bridge - 20 min walk
  • Centre Commercial Courier - 6 min drive

Getting around

  • Annecy Station - 7 min drive
  • Chambery (CMF-Chambery - Savoie) - 39 min drive

Restaurants

  • ‪Glacier des Alpes - ‬17 min walk
  • ‪Glacier Perrière - ‬17 min walk
  • ‪La Taqueria - ‬14 min walk
  • ‪Café des Ducs - ‬18 min walk
  • ‪Finn Kelly's - ‬16 min walk

About this property

Les Tresoms Lake and Spa Resort

Family-friendly hotel with 2 restaurants and full-service spa
Les Tresoms Lake and Spa Resort offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A sauna, a library, and a terrace are also featured at the family-friendly Les Tresoms Lake and Spa Resort. For a fee, parking is available.

This Art Deco Annecy hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1930
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Les Tresoms Lake and Spa Resort offers 52 air-conditioned accommodations with espresso makers and a safe. 40-inch flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Annecy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Uncovered parking on site (EUR 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 8 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • La Rotonde des Trésoms
  • Restaurant La Coupole

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1930
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Freezer
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 8 for children
  • Uncovered self-parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Les Tresoms
Les Tresoms Annecy
Les Tresoms Hotel
Les Tresoms Hotel Annecy
Tresoms
Les Tresoms Lake Annecy
Les Tresoms Lake Hotel Annecy
Tresoms Hotel Annecy
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Tresoms Lake Resort Annecy
Tresoms Lake Resort
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Les Tresoms
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Tresoms Lake Annecy
Tresoms Lake
Hotel Les Tresoms Lake and Spa Resort Annecy
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Hotel Les Tresoms Lake and Spa Resort
Les Tresoms Lake and Spa Resort Annecy
Les Tresoms Lake Spa Resort
Tresoms Lake Resort Annecy
Tresoms Lake Resort
Tresoms Lake Annecy
Tresoms Lake
Hotel Les Tresoms Lake and Spa Resort Annecy
Annecy Les Tresoms Lake and Spa Resort Hotel
Hotel Les Tresoms Lake and Spa Resort
Les Tresoms Lake and Spa Resort Annecy
Les Tresoms Lake Spa Resort
Les Tresoms
Tresoms Lake Resort Annecy
Tresoms Lake Resort
Tresoms Lake Annecy
Tresoms Lake
Hotel Les Tresoms Lake and Spa Resort Annecy
Annecy Les Tresoms Lake and Spa Resort Hotel
Hotel Les Tresoms Lake and Spa Resort
Les Tresoms Lake and Spa Resort Annecy
Les Tresoms Lake Spa Resort
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Les Tresoms Lake and Spa Resort Hotel
Les Tresoms Lake and Spa Resort Annecy

Frequently asked questions

What is the cancellation policy at Les Tresoms Lake and Spa Resort?

Les Tresoms Lake and Spa Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Les Tresoms Lake and Spa Resort?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Les Tresoms Lake and Spa Resort on 6 Nov 2024 start from AU$212.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Les Tresoms Lake and Spa Resort?

Yep, Les Tresoms Lake and Spa Resort has an uncovered self car park with in/out privileges for EUR 20 per night.

Are there any beaches close to Les Tresoms Lake and Spa Resort?

Yep, Les Tresoms Lake and Spa Resort is a short 8-minute walk from Plage des Marquisats. Fun beach activities include scuba diving, waterskiing and windsurfing.

Is there a spa on site at Les Tresoms Lake and Spa Resort?

Yep, there is an onsite spa at Les Tresoms Lake and Spa Resort. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Les Tresoms Lake and Spa Resort have a pool?

Les Tresoms Lake and Spa Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Les Tresoms Lake and Spa Resort?

Les Tresoms Lake and Spa Resort features a full-service spa, an outdoor pool and 2 restaurants.

Is Les Tresoms Lake and Spa Resort family-friendly?

You bet! With amenities such as babysitting services, a playground and an arcade, it's no surprise that Les Tresoms Lake and Spa Resort is a hit with families.

Does Les Tresoms Lake and Spa Resort serve breakfast?

Sure does, buffet breakfast is served daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Les Tresoms Lake and Spa Resort?

No, Les Tresoms Lake and Spa Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Les Tresoms Lake and Spa Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Les Tresoms Lake and Spa Resort?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Les Tresoms Lake and Spa Resort?

Furry friends are welcome at Les Tresoms Lake and Spa Resort, with food and water bowls on offer.

Is there a golf course on site at Les Tresoms Lake and Spa Resort?

There is a golf course next to Les Tresoms Lake and Spa Resort.

Les Tresoms Lake and Spa Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 301 out of 600 reviews" "
Rating 8 - Good. 177 out of 600 reviews" "
Rating 6 - Okay. 77 out of 600 reviews" "
Rating 4 - Poor. 30 out of 600 reviews" "
Rating 2 - Terrible. 15 out of 600 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bohdan

Stayed 1 night in Aug 2024

2/10 Terrible

Amadou Oury

Disliked: Staff & service
Inhuman service
For a last minute emergency, i was not able to experience a 2 nights stay in the hotel. The hotel was not cooperative at all to put it in another date claiming it is not refundable. I found it too "inhuman" even though it was mentioned non refundable. Just to say, i will not recommend it as they will not consider any exceptional case.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Jordan

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Lovely hotel, good facilities, tasty breakfast. Argentinian lady at breakfast was very friendly and helpful. Beautiful setting with nice pool. Comfortable bed but room was dark. Receptionists were not too friendly.
Stayed 7 nights in Jun 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Colin Ross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room overlooking the Lake and lively vibe around the hotel. Great Spa also.
Stayed 4 nights in Jun 2024

10/10 Excellent

Katharine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Les Tresoms. The setting is beautiful, the grounds are lovely, the rooms were clean, comfortable, modern and a good size, and we got a balcony and view we weren’t expecting which was a nice surprise. We had dinner in the Atelier restaurant one night and it was great. Portions weren’t huge but it was nicely cooked and presented. The bar/lobby area and terraces are a perfect spot for a coffee or drink. This place is best if you have a car or take taxis into/from town as The walk thru the woods/along the lake road is easy enough in daylight, but less fun at night! We would definitely return here!
Stayed 3 nights in Jun 2024

10/10 Excellent

MARIO

Liked: Cleanliness, property conditions & facilities, room comfort
Very unfortunate that there was no restaurant available on Sunday. Also the hotel restaurant needs to be reserved before you get to the hotel if not you have to look for some place where to have dinner because during weekend usually is completely booked. The rest of our stay was good, place is beautiful and town is close by and very beautiful.
Stayed 2 nights in Jun 2024

10/10 Excellent

jim

Travelled with family
Liked: Cleanliness
Too expensive for the age of the property and the little room my master closet bigger
Stayed 4 nights in May 2024

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views of the lake
Up in the hills with beautiful views from the front of the hotel. We didnt eat there as it was a set menu and nit something that took our fancy. Location wasnt too far out of the centre but we did use the car to go down to the lakeside. Room was small but cosy. The bath was very small not one you could lay down in and wash your hair.
Stayed 1 night in Jun 2024

10/10 Excellent

Paloma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. I wouldn’t stay anywhere else in Annecy. If I ever come back here, this is the place!
Stayed 2 nights in May 2024

10/10 Excellent

Malissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service, friendly and considerate in every way. Dinner at La Rotunda is well worth it.
Stayed 4 nights in May 2024

6/10 Okay

anna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Oshrat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place.
Our stay was wonderful. We arrived with our dog and we all had a welcome reception. Our roof was comfortable and had everything we needed. Housekeeping added a dog bed and bowls too. Our meal in the restaurant was fab and the staff were great.
Stayed 1 night in Apr 2024

8/10 Good

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The hotel was lovely and clean. Would definitely go again!
Stayed 3 nights in Feb 2024

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Wonderful hotel and staff. Great location not too far from the old town.
Stayed 2 nights in Dec 2023

8/10 Good

Ashraf

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
Fantastic!
Stayed 2 nights in Aug 2023

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

melissa

Stayed 4 nights in Aug 2023

10/10 Excellent

Nikole

Liked: Cleanliness, staff & service, property conditions & facilities
You have to eat dinner and/or breakfast on the terrace overlooking the pool!
Stayed 1 night in Jul 2023

4/10 Poor

Eluned

Travelled with family
Liked: Cleanliness
I was really looking forward to staying here and it was going to be the relaxing end to a busy holiday. When we arrived at lunchtime feeling very hungry we were told both restaurants are closed on a Monday and that if we wanted food we had to walk 20 mins into Annecy. (Subsequently I found out we could have had room service but that wasn’t offered.) When we got into our standard room it was tiny. There wasn’t even a cupboard to unpack our case into. Just 5 hangers. So we lived out of our suitcases having to manoeuvre around them. Our balcony was not an enjoyable place to sit as we had two sets of workmen outside with a digger. The rest of the hotel is beautiful and the terraces by the swimming pool have a stunning view of the lake. Housekeeping were lovely and could not have been more helpful. There is no service by the pool you have to go in and order (drinks, no food again) and then nothing is cleared until the end of the day. All in all this did not feel luxury. I happened to meet the owner who asked about my stay. I told her my concerns and she offered me a massage at the spa or use of their bikes neither of which were suitable for me. She then said she would recompense us some other way but when I came to pay the bill there was no form of compensation. Which again was disappointing. This was not the luxury end to my holiday I had hoped for.
Stayed 2 nights in Jul 2023

10/10 Excellent

Mrs C A

Stayed 3 nights in Jun 2023