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PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

4.0 star property
Family-friendly hotel connected to the convention centre in Vila-Seca with 3 outdoor swimming pools

Photo gallery for PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Front of property
Exterior detail
View from property
Property grounds
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is AU$202
includes taxes & fees
7 Mar - 8 Mar

Explore the area

Map
Avda Alcalde De Pere Molas s/n, Vila-Seca, Tarragona, 43480
  • PortAventura World
    ‪15 min walk‬
  • PortAventura Caribe Aquatic Park
    ‪16 min walk‬
  • Ferrari Land
    ‪16 min walk‬
  • Reus (REU)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds OR 2 Double Beds

View all photos for Superior Room Callaghan, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Sofa Beds

View all photos for Family Room, 3 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Family Room, 3 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • 24 sq m
  • Sleeps 5
  • 2 Single Beds and 2 Queen Beds

View all photos for Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Sofa Beds

View all photos for Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • 24 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 Double Bed and 2 Single Sofa Beds

View all photos for Superior Room Callaghan, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 adults & 3 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 adults & 3 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • 24 sq m
  • Sleeps 5
  • 2 Single Beds and 2 Queen Beds

View all photos for Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room Callaghan, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 4 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room Callaghan, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 2 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room Callaghan, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 2 adults & 2 children (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room Callaghan, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 3 adults & 1 child (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room Callaghan, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Superior Room Callaghan, 1 adult (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • Sleeps 1
  • 2 Double Beds

View all photos for Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 adults (Port Aventura tickets & 1 Ferrari Land ticket)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
Desk
  • Sleeps 3
  • 2 Double Beds OR 1 Double Bed and 2 Single Sofa Beds

Similar properties

Exterior

Ponient Vila Centric by PortAventura World

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (648)
The price is AU$114
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Ponient Vila Centric by PortAventura World

About the area

Vila-Seca

You'll be connected to the convention centre at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land, and within a 20-minute stroll of popular places like PortAventura World and Ferrari Land. Highlights at this family-friendly hotel include 3 outdoor swimming pools, a water park and a restaurant. .The buffet restaurant, Buffet Grand Hall, serves international cuisine and is open for breakfast and dinner. The River Bar is the hotel's own bar, serving drinks along with lunch. Enjoy the seasonal outdoor swimming pool, kids' swimming pool and pool loungers as well as access to a playground. Business amenities include meeting rooms and a business centre. Additionally, you'll find a coffee shop/cafe, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of a free theme park shuttle. .Within a 30-minute drive of this 4-property class Vila-Seca hotel, attractions include Tarragona Port and Cambrils Beach.

What's nearby

  • PortAventura World - 15 min walk
  • Ferrari Land - 16 min walk
  • Aquopolis Costa Dorada - 9 min drive
  • Cala Font Beach - 14 min drive
  • Lumine Mediterránea Beach Club & Golf Community - 14 min drive

Getting around

  • Salou Port Aventura Station - 14 min drive
  • Barcelona El Prat Airport (BCN) - 73 min drive

Restaurants

  • ‪Racó de Mar - ‬13 min walk
  • ‪Cervecería de l'Estació - ‬13 min walk
  • ‪Black Bull - ‬9 min drive
  • ‪Lazy Wave - ‬8 min drive
  • ‪Sala Garage - ‬8 min drive

About this property

PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land

Family-friendly hotel connected to the convention centre in Vila-Seca with 3 outdoor swimming pools
PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land offers its guests a water park (surcharge), 3 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land.

This 4-star Vila-Seca hotel is smoke free.

  • 501 guestrooms or units
  • 6 levels
  • 9 buildings
  • Conference rooms
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land offers 501 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Catalan, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 6 to 15 for adults and EUR 6 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buffet Grand Hall
  • Gold River Saloon
  • Opera House
  • The Callaghan’s
  • The River Bar

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Playground
  • Shopping
  • Water park

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Free theme park shuttle
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All reservations include Portaventura Park access for all guests included in the reservation and for all days of the stay and 1 ticket for Ferrari Land per stay.
Theme park opening dates and times vary seasonally. Guests are advised to contact the property in advance for more information.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
On the day of arrival guests may drop off luggage and complete registration early in order to access the park prior to check-in time, but will not be able to access guestrooms until after 3 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 6 to 15 for adults and EUR 6 to 15 for children
  • Towels fee: EUR 15 per person, per stay (or guests may bring their own)
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses solar energy.

Property Registration Number HT-000855

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • The seasonal pool will open in April and close in October.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

PortAventura Gold River
PortAventura Gold River Vila-Seca
PortAventura Hotel Gold River Theme Park Tickets Included Salou
PortAventura Hotel Gold River Vila-Seca
PortAventura Hotel Gold River Theme Park Tickets Included
PortAventura Gold River Theme Park Tickets Included Salou
PortAventura Gold River Theme Park Tickets Included

Frequently asked questions

Are there any beaches close to PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

The closest beach to PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land is Cambrils Beach (7.6 km).

How much does it cost to stay at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land on 7 Mar 2025 start from AU$197.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land have a pool?

PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from April to October.

Does PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land have a waterslide?

No, there is no waterslide at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land, but PortAventura World is a short 15-minute walk away.

Is PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as highchairs and free infant beds in the guestrooms, it's no surprise that PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land is a hit with families.

Does PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land serve breakfast?

You bet, buffet breakfast is on offer daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

No, PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land does not offer an airport shuttle service.

Is there a bar or restaurant at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land?

No, pets are not allowed.

PortAventura Hotel Gold River - Includes unlimited access to PortAventura Park & 1 access to Ferrari Land Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 329 out of 710 reviews
Rating 8 - Good. 246 out of 710 reviews
Rating 6 - Okay. 85 out of 710 reviews
Rating 4 - Poor. 29 out of 710 reviews
Rating 2 - Terrible. 21 out of 710 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jake

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mr colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Awrad

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Reception staff were not helpful at all, provided with a room with poor air condition I asked to be fix but nothing changed. requested for a taxi reservation and they inform me that they did the reservation, but they did not, and I ended up wasting 40 min waiting. the hotel serve a dinner which ends at 10 PM and after 10 there is no other food option but the bar which served only one type of sandwich on that night, tried to order food from outside but the hotel did not allow the driver to come in! their first justification was that the hotel policy don't allow ordering food from outside restaurants, because the hotel provides food and drink! then when I asked them so if I show up coming from outside with food would you stop me and not allow me to enter the hotel? they said no! they just did not have a proper justification for not allowing the driver to come in, I agreed to go to him myself but because of the heavy rain condition I asked for a golf cart to take me at the gate and of course they refused! the hotel has another strange policy, if you have the VIP reservation then you are allowed to enter the park at the day of your check in even prior checking in time which is at 3. but if you arrive before 3 you will be paying a luggage storage fees if you left your luggage with them to enjoy the VIP access! couldn't the hotel provide a luggage storage for VIP reservations! will never stay at the hotel again
Stayed 2 nights in Nov 2024

8/10 Good

Clive

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

David

Travelled with family
The room was good but everything else ……..
When we were allocated the room at 4.30 pm we discovered that the room had not been cleaned. We finally received the room at 5.30 pm. The room was very nice, although no hot drink facilities - it was in the Callaghan Hotel. The food at the evening buffet was awful. The hotel was super crowded and chaotic - it felt more like a public space than a hotel.
Stayed 2 nights in Oct 2024

6/10 Okay

Jim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
If you like buffet food and eating like animals then it’s 5 stars 👍
Stayed 3 nights in Oct 2024

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very pretty, check in was easy, room was ready early. Very close to the parks. Rooms were clean, spacious. Pool area was really lovely. I would stay again at this hotel. Only a few negatives. For a 4* hotel i would expect a kettle and somw tea and coffee, maybe a few biscuits. There was no kettle, not even a bottle of water. Breakfast was included in our stay and had some tea there, the food selection was ok, but did not cager to vegetarians at all. No veggie alternatives. The buffet dinner was just ok, not much selection, and nothing for vegetarian. Check out was easy, just leave and take your key card to get into the park. Reception staff were helpful and ordered us a taxi to vila seca to get the train to Barcelona. I will come back to this hotel.
Stayed 2 nights in Oct 2024

4/10 Poor

Mark

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Paid extra to upgrade to a nicer room which was lovely. The hotel room provided was awful. Very small. Charged for storing luggage the day we arrived & the day we left , even though we had moved from another PortAventura hotel & not needed to use the free tickets. Reception manager very rude.
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place my grandchildren loved it
Stayed 7 nights in Aug 2024

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Gillian Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a super busy hotel BUT it all runs smoothly, staff are very helpful, it’s a very well run operation. Rooms are a tad old fashioned BUT I think they are still good value for money and they are cleaned every day. The buffet is so busy BUT very slick, lots of food options, well cooked too. Lots of healthy options and for dinner there is a cold water dispenser which was appreciated. The hotel access to the theme park is such a benefit as I heard that at the main entrance there were huge queues. Also, we loved that we could be at the pool and then in the park and then back to the pool so easily. Everything is so convenient here and well managed. It’s definitely a kids holiday, the only slightly annoying thing are the pool rules. No hats, sunglasses, t shirts, balls floats etc. for kids wearing a hat in the pool is essential I think so my son did burn his shoulders even with factor 50 on!!! It didn’t spoil the holiday and we still had the best time.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kam Shing

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at the Hotel Good River, PortAventura. The only inconvenience was the lack of a supermarket within walking distance or any dining options other than those in the parks or the buffet restaurant at the hotel which became boring after eating the same food every day. Over all though, the hotel was very clean and brilliantly themed and we would definitely recommend and will return one day
Stayed 10 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our 7th visit
family holiday, close to the park and great service
Stayed 7 nights in Jul 2024

8/10 Good

Juan, Buffalo Grove

Stayed 2 nights in Jun 2024

10/10 Excellent

Keith

Stayed 1 night in Jun 2024

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the park Food is poor
Stayed 1 night in May 2024

6/10 Okay

arun

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We stayed in city hall. It is very convenient for access to the park and the wild west theme is very well done. Access to the theme parks is also really easy. I wouldn't stay here again for 2 reasons. 1. The layout of the rooms surrounding a central atrium means that sound travels. During the day not much of an issue but hearing kids screaming in the central areas at 11pm at night was irritating. 2. The food is ok as is the variety for one day. The issue is the food stays pretty much the same throughout the stay albeit maybe a different topping on pizza. Food in general across the parks was not great but I guess to be expected. If heading out of the resort you need a car. Nothing is close by. A
Stayed 4 nights in May 2024

6/10 Okay

Célia

Travelled with partner
Liked: Staff & service
Staff was really nice and helpful. As hotel guests we do have an anticipated entrance to the park but most of attractions open after 11am
Stayed 3 nights in May 2024

6/10 Okay

JULIE-ANN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Unfortunately didn’t recognise Expedia gold member status and when I spoke to different staff including a manager they said they never heard of such benefits which was disappointing. Convenient to parks and clean. Food - we went full board - breakfast was ok decent selection. However, avoid dinner in buffet at hotel it was poor selection and no drinks available (not even water) you have to buy wine or beer. Exchange your voucher for one of restaurants in park or the la Liga one just outside.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, we stayed at the Callaghan building but used the main hotel for check in and meal times. It was spotless, staff were friendly and everyone in our family loved the theme. Hotel has own entrance to the park which was handy. Food was very good, huge choice at buffet. Drinks prices were very reasonable. Would recommend.
Stayed 3 nights in Apr 2024