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SureStay by Best Western Salt Lake City Downtown

2.0 star property
Hotel with free breakfast, near City Creek Center

Photo gallery for SureStay by Best Western Salt Lake City Downtown

Standard Room, 1 King Bed, Non Smoking
Free daily buffet breakfast
Lobby
Front of property
Outdoor pool

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Housekeeping
The current price is AU$150
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
1009 S Main St, Salt Lake City, UT, 84111
  • Salt Palace Convention Center
    ‪3 min drive‬
  • Temple Square
    ‪4 min drive‬
  • Vivint Arena
    ‪4 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Frette Italian bed sheets
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Frette Italian bed sheets
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
TV
Premium bedding
Pillow-top bed
Down duvet
Frette Italian bed sheets
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

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About the area

Salt Lake City

At SureStay by Best Western Salt Lake City Downtown you'll be 2.3 km (1.4 mi) from Salt Palace Convention Center and 3 km (1.9 mi) from Vivint Arena. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Added amenities include a seasonal outdoor swimming pool, laundry facilities and ski storage. Each morning free breakfast is served. There's also the convenience of limited parking. .Attractions within a 10-minute drive of this Central City hotel include University of Utah and City Creek Center.

What's nearby

  • Salt Palace Convention Center - 3 min drive - 2.4 km
  • Temple Square - 4 min drive - 3.0 km
  • Salt Lake Temple - 4 min drive - 3.1 km
  • Conference Center - 4 min drive - 3.4 km
  • Vivint Arena - 4 min drive - 3.4 km

Getting around

  • North Temple Bridge/Guadalupe Station - 5 min drive
  • 900 South Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Sonic Drive-In - ‬10 min walk
  • ‪Sushi Burrito - ‬12 min walk
  • ‪SLC Eatery - ‬1 min walk
  • ‪Lucky 13 - ‬11 min walk
  • ‪Tacos Don Rafa - ‬9 min walk

About this property

SureStay by Best Western Salt Lake City Downtown

Hotel with free breakfast, near City Creek Center
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. An outdoor pool, ski storage, and laundry facilities are also featured at SureStay by Best Western Salt Lake City Downtown. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Salt Lake City hotel.

  • 63 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • ATM
  • Smoking in designated areas
SureStay by Best Western Salt Lake City Downtown offers 63 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Farsi, Hindi, Spanish

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  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 543 reviews
The price is AU$150
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Segway rentals/tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Eurocard. Cash is not accepted. 

We should mention

  • The seasonal pool will open on 29 May and close on 02 September.
  • Pool access available from 9:00 AM to 9:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

America's Best Inn Hotel Salt Lake City
America's Best Inn Salt Lake City
City Creek Inn Salt Lake City
City Creek Inn
City Creek Inn Salt Lake Utah
City Creek Inn Suites
Surestay By Best Salt City
SureStay by Best Western Salt Lake City Downtown Hotel
SureStay by Best Western Salt Lake City Downtown Salt Lake City

Frequently asked questions

Is parking available at SureStay by Best Western Salt Lake City Downtown?

Yep, SureStay by Best Western Salt Lake City Downtown has a free self car park. Onsite parking is limited (max 1 space per unit).

How much does it cost to stay at SureStay by Best Western Salt Lake City Downtown?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Salt Lake City Downtown on 28 Apr 2025 start from AU$150.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western Salt Lake City Downtown have a pool?

SureStay by Best Western Salt Lake City Downtown has a seasonal outdoor pool. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May 29 to September 02).

Does SureStay by Best Western Salt Lake City Downtown serve breakfast?

Yep, complimentary buffet breakfast is available daily from 6:30 AM to 9:00 AM.

Is there a free airport shuttle available at SureStay by Best Western Salt Lake City Downtown?

No, SureStay by Best Western Salt Lake City Downtown does not offer an airport shuttle service.

What time are check-in & check-out at SureStay by Best Western Salt Lake City Downtown?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

SureStay by Best Western Salt Lake City Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 253 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 137 out of 1001 reviews
Rating 2 - Terrible. 189 out of 1001 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The power went out 2 times while i was staying
Stayed 2 nights in Jan 2025

10/10 Excellent

Roger

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate, clean, quiet, but showing age

There was construction going on in the unit directly below us. There seemed to be a lot of vacancy, so why we were placed directly above jack hammering... I don't know. It of course stopped at night, but we were there for medical services and we had family that needed to rest. It is comfortable, has a mini fridge, and adequate climate control. The area was quiet at night. Can't comment on the breakfast as we did not try it. For the price listed on location, I don't think it was worth that - but getting it through a 3rd party it was reasonable. Parking lot is restricted to guests only, room key cards open the gate. Key card reader appeared to have been hit by someone because it was leaning vertically away from where cars enter, making it very difficult to reach without opening your car door - and the gate only stays open a short time. The key reader was on the left as you enter. If anyone trying to get out of the parking lot approaching the gate from inside, you are on the "wrong side" of the road for them to get out, as you try to key your way in. No easy fix for that as the driveway isn't big enough for a center divide for the keycard stand.
Stayed 3 nights in Jan 2025

10/10 Excellent

Roger

Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Stayed 1 night in Dec 2024

8/10 Good

Teri

It could have been cleaner. The room needed some wall floor and door repairs. Was good for our stay
Stayed 1 night in Jan 2025

10/10 Excellent

Roger

Stayed 1 night in Jan 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Edward

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms smell like smoke outside is noisy at times and weird people at all hours of night
Stayed 1 night in Dec 2024

10/10 Excellent

Dalibor

Stayed 1 night in Dec 2024

10/10 Excellent

Dalibor

Stayed 1 night in Dec 2024

6/10 Okay

katherine

Liked: Amenities, property conditions & facilities
Was very comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Audon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Evening manager is always so kind
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Ehsan

Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was terrible you have homeless people all over outside the hotel is kinda rundown when I went there was a bed just leaning against the railing the bathroom had mold in it the sheets had stains on them coffee splattered on the door. All together it wasn’t clean it’s in a bad spot in the city and the owners don’t care about the property don’t come here. Spend your money at Hyatt or Hilton
Stayed 1 night in Dec 2024

2/10 Terrible

Felicia

Stayed 1 night in Dec 2024

8/10 Good

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aubry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating!
Stayed 1 night in Dec 2024

10/10 Excellent

Dalibor

Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk lady was very nice. I wish there would have been some fruit options for breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Val, Salt Lake City

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Clean and safe. Staff is great. Not much to eat that is close but a few within a couple of blocks if walking. Great breakfast.
Stayed 2 nights in Dec 2024

6/10 Okay

Mitch

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Immediately south of a low-income-assisted - property. But has a security gate. Nice feature in the room: a heater where you could set the temperature, and the fan speed. The coffee-maker was totally broken - it just leaked water onto the counter. If you like coffee in the morning, test the coffee maker the night before. In the shower, there were two 8-in semicircles showing water damage. Had a microwave oven, and I think a mini fridge. If on a budget, comfortable to stay in.
Stayed 1 night in Dec 2024

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Tara

Stayed 1 night in Dec 2024