2/10 Terrible
Rebecca
Travelled with family
26 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY UNSATISFIED CUSTOMERS!!!!!
I advise against EVER staying at the Park Inn by Radisson in SLC Midvale!!!! My sister & I both booked 2 rooms for our family of 8 to stay 2 nights for a fun weekend getaway. We have a family member that lives in SLC, and he came back with us to the hotel to visit for a while longer. The front desk host called my sister's room & demanded she pay $10.00 for him to stay even though he was only there to visit for a bit. So she paid for him to get the guy off of our backs. 2nd night we got back late & headed to my sister's room. Same front desk host once again started YELLING at my sister saying they were going to charge me more because I supposedly hadn't paid for 4 people for my room. So I looked up my reservation and went to show this very ignorant host that I had indeed paid for 4 adults for 2 nights and had the confirmation number. As I walked to the front desk, I said I heard you want to charge me more and he started YELLING at me saying yes because you haven't paid for enough people. I said yes I most certainly have & showed him my reservation information. So he took a screen shot of the info & said he'd show (them) in the morning. They never did bother us after that. So if you like to be watched for your every move when entering the front doors, to being yelled at & threatened, than this is the place for you! Also heads up they charge a HEAFTY security deposit which was more than the 2 nights stay! Not to mention the rooms were filthy! Never staying here again!
Rebecca
Stayed 2 nights in Oct 2024