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The Metropolitan Inn

2.5 star property
Hotel with free parking, near City Creek Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Metropolitan Inn

Deluxe Room, 2 Queen Beds
Lobby sitting area
Lobby
Terrace/patio
Restaurant

Reviews

5.8 out of 10

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
524 S West Temple, Salt Lake City, UT, 84101
  • Capitol Theater
    12 min walk
  • Eccles Theater
    12 min walk
  • Salt Palace Convention Center
    14 min walk
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    11 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Blackout curtains
Tempur-Pedic bed
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Blackout curtains
Tempur-Pedic bed
Private bathroom
  • 46.3 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Handicap King Room

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Blackout curtains
Tempur-Pedic bed
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Premium bedding
Blackout curtains
Tempur-Pedic bed
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Salt Lake City

The Metropolitan Inn places you in the centre of Salt Lake City, within just a 15-minute stroll of popular places like Salt Palace Convention Center and City Creek Center. Highlights at this hotel include free self-parking and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, dry cleaning/laundry services and free newspapers in the lobby. .Attractions within a 30-minute walk of this Downtown Salt Lake City hotel include Temple Square and Conference Center.

What's nearby

  • Salt Palace Convention Center - 14 min walk - 1.2 km
  • City Creek Center - 15 min walk - 1.3 km
  • Temple Square - 17 min walk - 1.4 km
  • Salt Lake Temple - 20 min walk - 1.7 km
  • Vivint Arena - 3 min drive - 2.4 km

Getting around

  • Salt Lake Central Station - 3 min drive
  • Courthouse Station - 4 min walk
  • Salt Lake City International Airport (SLC) - 11 min drive

Restaurants

  • ‪The Coffee Shop at Little America Hotel - ‬1 min walk
  • ‪The Green Pig Pub - ‬6 min walk
  • ‪Quarters Arcade Bar - ‬5 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪Caffé Molise - ‬7 min walk

About this property

The Metropolitan Inn

Hotel with free parking, near City Creek Center
WiFi is free in public spaces. There's an onsite 24-hour business centre. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Metropolitan Inn. Free self parking is available.

This Salt Lake City hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Tempur-Pedic beds feature premium bedding. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

Frequently asked questions

What is the cancellation policy at The Metropolitan Inn?

The Metropolitan Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Metropolitan Inn?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Metropolitan Inn on 1 Dec 2024 start from AU$122.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Metropolitan Inn?

Yep, The Metropolitan Inn has a free self car park.

What makes The Metropolitan Inn a romantic place to stay?

24-hour room service, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at The Metropolitan Inn.

Is The Metropolitan Inn family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that The Metropolitan Inn is a hit with families.

Is there a free airport shuttle available at The Metropolitan Inn?

No, The Metropolitan Inn does not offer an airport shuttle service.

What time are check-in & check-out at The Metropolitan Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Metropolitan Inn?

No, only service animals are allowed.

The Metropolitan Inn Reviews

Reviews

5.8
Rating 10 - Excellent. 162 out of 1002 reviews" "
Rating 8 - Good. 208 out of 1002 reviews" "
Rating 6 - Okay. 220 out of 1002 reviews" "
Rating 4 - Poor. 175 out of 1002 reviews" "
Rating 2 - Terrible. 237 out of 1002 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Samuel

Stayed 1 night in Aug 2024

2/10 Terrible

elaheh

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The furniture in the room was broken and old, the room smelled bad and room walls were dirty. The shower was in a really bad condition. There were usually one or two homeless individuals sitting exactly outside the property door which made the area unsafe.
Stayed 4 nights in Aug 2024

2/10 Terrible

mindy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found used condoms on our bed, and the maids were unbelievably judgmental and rude. I would NEVER recommend staying here. Claimed we smoked weed in our room to try and keep our deposit. My hubby has dreads and the maid instantly judged him as homeless, and the mabager refused to speak to me. Horrible hotel. The bathtub is disgusting, and the floor was extremely dirty with used condoms under the bed. Horrible judgment there. All i have to say, is their karma will get them
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
I was here just for a night & the hotel was nice, comfortable, also very close to great locations to enjoy in slc.
Stayed 1 night in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay here. Hotel is dated, needs major work to most of the bathrooms. Rooms farthest from office take forever to get hot water. Most showers or tub shower combos are missing grout and actual enamel in tubs.
Stayed 2 nights in Aug 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying there off and on for 3 years due to work. Was told today they have to deep clean my room due to poop on the bed. Wanted me to pay X amountfor the cleaning. Told them I didn't have the money and had no idea what they were talking about. He said I could pay Y amount if I wanted to keep my reservation. They can keep my deposit and I walked away. Never stay here. Anything they can do to keep your deposit they will.
Stayed 1 night in Aug 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
They will do anything to keep your deposit. Last time I wasn't refunded my deposit because the overnight person thought I had ripped the smoke detector down. It has been on the table for 3 days. Housekeeping cleaned around it. Had to go back on my lunch break to get my deposit. Luckily she agreed and it was refunded.
Stayed 2 nights in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Water line broke. No water in hotel. They were in no hurry to fix it. Went 12hours with no toilet. Not their fault but they still should not have been renting rooms when they knew they had no water.
Stayed 2 nights in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good part of town. Better off at Motel 6
Stayed 1 night in Jul 2024

2/10 Terrible

Val, Salt Lake City

Business traveller
Disliked: Amenities, property conditions & facilities
Not a nice place to stay for an extended trip
Stayed 3 nights in Aug 2024

8/10 Good

Susan

Stayed 1 night in Aug 2024

2/10 Terrible

MERCEDEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pebble

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Angela

Stayed 1 night in Aug 2024

4/10 Poor

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

Karina

Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Close to restaurants. Reasonably close to Temple Square. Smoking on outside stairs not permitted, but saw 2 people doing it anyway.
Stayed 2 nights in Jul 2024

6/10 Okay

Jeff, Oxon hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their extension process requires an hour and is unlike other hotels I’ve stayed at. The outside is aging but inside the room is great. Beds are good. Only negative for the room is the electric outlet is by the door. The bathroom outlet didn’t work. No trees so your car will bake in summer even with a sun visor
Stayed 1 night in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Right in the middle of SLC
Perfect location in downtown SLC. The property is older, needs some sprucing up on the exterior, but room interiors are nice, clean, and the value vs. price is excellent.
Stayed 1 night in Jul 2024

4/10 Poor

Jeff, Oxon hill

Liked: Cleanliness
The room itself is pretty good especially the bed. The only reason I took off stars was their extension procedure/ policy and no outlets by the bed. You have to use 1 by the door since the bathroom outlet didn’t work
Stayed 1 night in Jul 2024

2/10 Terrible

Val, Salt Lake City

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Josef

Disliked: Staff & service, property conditions & facilities
The staff presume you will be a problem, and by their presumptions generate problems where none would otherwise exist. There are reasons to come to this motel anyway. If you know them, this won't matter. It's a strange game of plausable deniability cat-and-mouse between the staff and most of the clientele. But it's fascinating to watch, esp on the weekends.
Stayed 2 nights in Jun 2024

2/10 Terrible

Nathan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is very old and in need of updating. Bathroom was gross. We didn’t dare use the shower. Elevator was sketchy. Seems like the hotel also has some longer term tenants that were a little off putting Staff was very nice and helpful.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
I am deeply disappointed with this hotel and hotel.com. Since I am traveling around the US,the journey is always long. I booked a room at midnight and arrived at the hotel at 6 AM, but the front desk told me I could not check-in at that time because it was past midnight. At that time, I was very tired and did not argue about this issue; I paid for another room on the spot. After I woke up from a nap, I started to resolve this issue. The front desk told me that I could not check-in after midnight. I pulled up the hotel's booking page and showed it to him. He clearly saw that there was no mention of the latest check-in time during the booking process. Then he began to argue that all hotels are like this, not allowing check-in after midnight, which is really funny because it was my first time encountering such a situation. He emphasized that the confirmation email he sent me contained the latest check-in time. I asked him why these rules were not placed on the booking page for guests to see in advance. I also have another question: If the hotel does not accept check-ins after midnight, why did it allow me to book the room at midnight? Hotel.com also failed to handle this matter properly. Their customer service kept making excuses, earning enough commission while allowing such unfair things to happen. In their eyes, the rights of tourists are worthless.
Stayed 1 night in Jul 2024