Ratings based on 560 Verified Reviews

Real reviews from guests who’ve stayed
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
2 out of 5
by A verified traveller

Posted 26 Sep. 2024 on Expedia
The apartment was nice, but the facilities were not so good. Especially the sauna. It was small, so it was quickly filled with people. The aromatic showers were broken.
Comment from Hotel Management
27 Sep. 2024 by ChinaFleet, Hotel Management
Hello Ivaylo, Thank you for your recent review.It’s great that you enjoyed the apartment, but we were disappointed to read that you felt the facilities were poor. Generally, we exceed expectations from guests in relation to the facilities we offer free as part of your stay as we offer full use of the Swimming Pool, Aqua Spa, Fitness Suite and Racquet sports. Customers also have access to over 100 exercise classes per week at an extra cost and we have a huge range of other facilities available such as adventure golf, Toptracer driving range, woodland trail and much more. Our Sauna is considered large and accommodates by industry standards and accommodates up to 8 customers at a time, in addition to this we provide a further two steams rooms, Hot Tub, Laconium, Tepidarium and heated foot spas for customers to enjoy.This November we will be installing a further Herbal Lounge Sauna in the Aqua Spa which follows the recent 300,000 investment we have made on the gym. We sincerely hope you return to fully enjoy the full range of facilities we have on offer. Kind regards.
5 out of 5
by A verified traveller

Posted 26 Sep. 2024 on Hotels
Great rooms and extra facilities with kitchen etc great to have the gym, lovely and quiet and good food in the Brasserie
Comment from Hotel Management
27 Sep. 2024 by ChinaFleet, Hotel Management
Hello Rowena, Thank you for leaving us this great review. We are pleased to hear you enjoyed your stay and the facilities and thank you for your feedback. Kind regards.
4 out of 5
by A verified traveller

Posted 20 Sep. 2024 on Expedia
Nice safe clean and friendly place!
Comment from Hotel Management
20 Sep. 2024 by China Fleet, Hotel Management
Thankyou for leaving a review, we are pleased you enjoyed your stay and hope to see you again, kind regards
5 out of 5
by A verified traveller

Posted 17 Sep. 2024 on Expedia
The way the place, we stayd in felt like home, when ever we come to Plymouth , we always stay with you.
Comment from Hotel Management
18 Sep. 2024 by China Fleet, Hotel Management
Thankyou so much for your review, we are so pleased to hear you enjoy staying with us and hope to see you again soon, kind regards
5 out of 5
by A verified traveller

Posted 16 Sep. 2024 on Expedia
Comment from Hotel Management
17 Sep. 2024 by China Fleet, Hotel Management
Thankyou for your 5/5 review, we are so pleased you enjoyed your stay and hope to see you again, kind regards
5 out of 5
by A verified traveller

Posted 15 Sep. 2024 on Expedia
Apart from our daughters bed not being made, no duvet covers for the sofa bed duvet the stay was great, room was clean and spacious! I would stay here again!
Comment from Hotel Management
16 Sep. 2024 by China Fleet, Hotel Management
Thankyou for your feedback, this has been passed to the housekeeping team, we are so pleased you enjoyed your stay and hope to see you again, kind regards
5 out of 5
by A verified traveller

Posted 11 Sep. 2024 on Hotels
Comment from Hotel Management
11 Sep. 2024 by ChinaFleet, Hotel Management
Hello Philip, Thank you for rating us as 10/10 we are pleased you enjoyed your visit. Kind regards.
3 out of 5
by A verified traveller

Posted 8 Sep. 2024 on Hotels
Average country club; good apartments, golf and swimming/spa facilities let down by the poor quality of the environment and food quality in the restaurant.
Comment from Hotel Management
9 Sep. 2024 by ChinaFleet, Hotel Management
Hello James, Thank you for your feedback, we are pleased you enjoyed your stay and the facilities. Kind regards.
5 out of 5
by A verified traveller

Posted 7 Sep. 2024 on Expedia
Facilities at the club are very good, swimming, sauna, sports hall, golf range all very good. Enjoyed vegan breakfast though more options will be better.
Comment from Hotel Management
9 Sep. 2024 by ChinaFleet, Hotel Management
Hello Kamaljit, Thank you for leaving us this detailed review. We are pleased to hear you enjoyed your stay and the facilities and thank you for your feedback. Kind regards.
5 out of 5
by A verified traveller

2 night break

Posted 5 Sep. 2024 on Hotels
Brilliant and really nice place to stay. Lovely breakfast.
Comment from Hotel Management
6 Sep. 2024 by ChinaFleet, Hotel Management
Hello Thomas, We are very pleased to hear how much you enjoyed your stay. Kind regards.