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Best Western Plus Palo Alto Inn & Suites

2.5 star property
Hotel in San Antonio with free breakfast and fitness centre

Photo gallery for Best Western Plus Palo Alto Inn & Suites

Lobby
Pillow-top beds, desk, laptop workspace, iron/ironing board
Free full breakfast
Pillow-top beds, desk, laptop workspace, iron/ironing board
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AU$186
includes taxes & fees
19 Mar - 20 Mar

Explore the area

Map
12507 SW Loop 410, San Antonio, TX, 78224
  • San Antonio Missions National Historical Park
    ‪10 min drive‬
  • San Antonio River
    ‪10 min drive‬
  • Lackland Air Force Base
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Sofa bed - double
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Sofa bed - double
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Pillow-top bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Sofa bed - double
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Pillow-top bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Pillow-top bed
Sofa bed - double
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Sofa bed - double
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LCD TV
Pillow-top bed
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Pillow-top beds, in-room safe, desk, laptop workspace

Best Western Plus Lackland Hotel & Suites

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1001)
The price is AU$263
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Best Western Plus Lackland Hotel & Suites

About the area

San Antonio

At Best Western Plus Palo Alto Inn & Suites, you'll be 10 km (6.2 mi) from Lackland Air Force Base and 10.5 km (6.5 mi) from San Antonio River. Highlights at this hotel include free breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a 24-hour business centre and laundry facilities. Full breakfast is available for free. .Attractions within a 15-minute drive of this South San Antonio hotel include River Walk and Alamodome.

What's nearby

  • Lackland Air Force Base - 11 min drive - 10.0 km
  • River Walk - 13 min drive - 15.1 km
  • Alamodome - 13 min drive - 16.1 km
  • Alamo - 13 min drive - 16.0 km
  • Lackland Air Force Base Visitor Center - 13 min drive - 13.7 km

Getting around

  • San Antonio Station - 14 min drive
  • San Antonio International Airport (SAT) - 22 min drive

Restaurants

  • ‪Mama Margie's Mexican Restaurant - ‬5 min drive
  • ‪Chick-fil-A - ‬6 min drive
  • ‪Taqueria Mexico - ‬5 min drive
  • ‪Bill Miller Bar-B-Q - ‬6 min drive
  • ‪Golden Chick - ‬4 min drive

About this property

Best Western Plus Palo Alto Inn & Suites

Hotel in San Antonio with free breakfast and fitness centre
Best Western Plus Palo Alto Inn & Suites offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Best Western Plus Palo Alto Inn & Suites. Free self parking is available.

This San Antonio hotel is smoke free.

  • 75 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • 1 conference room
Best Western Plus Palo Alto Inn & Suites offers 75 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Frequently asked questions

Is parking available at Best Western Plus Palo Alto Inn & Suites?

Yep, Best Western Plus Palo Alto Inn & Suites has a free self car park.

How much does it cost to stay at Best Western Plus Palo Alto Inn & Suites?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Palo Alto Inn & Suites on 19 Mar 2025 start from AU$185.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Palo Alto Inn & Suites have a pool?

Best Western Plus Palo Alto Inn & Suites has an indoor pool.

Is Best Western Plus Palo Alto Inn & Suites family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Palo Alto Inn & Suites is a hit with families.

Does Best Western Plus Palo Alto Inn & Suites serve breakfast?

Yeah, guests speak well of the free full brekkie here! It's the ideal place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Best Western Plus Palo Alto Inn & Suites?

No, Best Western Plus Palo Alto Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Palo Alto Inn & Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Palo Alto Inn & Suites?

No, only service animals are allowed.

Best Western Plus Palo Alto Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1005 reviews
Rating 8 - Good. 276 out of 1005 reviews
Rating 6 - Okay. 103 out of 1005 reviews
Rating 4 - Poor. 64 out of 1005 reviews
Rating 2 - Terrible. 56 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, room comfort
Everything was awesome except the roaches in the room..
Stayed 2 nights in Nov 2024

10/10 Excellent

Cinamon

Stayed 1 night in Nov 2024

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was so clean and quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmine

Stayed 1 night in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

MELISSA

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Clean, comfortable
Everything was great, only thing that sucked is that the elevator was broke and we had to walk to the 4th floor.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Janet

Travelled with group
Liked: Staff & service
I was in town for a concert, and it was my first time visiting. The location was convenient and the hotel was nice on the outside, it was also rated 8.7. It was not the cleanest hotel, the carpets were pretty shabby and the price was $140/night, so I wouldn’t say it was cheap hotel. The remote didn’t work, because of the batteries, the linens were worn, and the bathroom was not the cleanest. But I’ve always said I could stay just about anywhere if the bed was comfortable…and it was. If a comfortable bed will do, and not much else, then I would recommend it.
Stayed 2 nights in Nov 2024

2/10 Terrible

Joy

Travelled with partner
We were lost. Called the property for directions and were told to “google it”. After another hour of looking for it, we found it. The young lady at the front desk was more interested in her phone than waiting on us. After we got checked in and into the room, we found hair on the sheets and towels. The toilet was dirty on the seat and the floors were very sticky. We will not be back should we travel that way again
Stayed 1 night in Nov 2024

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Someone gained access to my room
The room was clean and comfortable. Breakfast was hearty.The initial checkin experience was poor. I was given my room keys and entered my room. I fully closed the door behind me. After about 5 minutes, I heard someone at the door and was surprised that a man used a room key to gain entrance to my room. As he entered he asked what I was doing in his room. We compared room numbers and found that we had been assigned the same room. We went back downstairs and the front desk indicated that it was a minor error, told me I was in the right room and could return. It was an uncomfortable experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Amazing service and very clean.
Stayed 1 night in Nov 2024

8/10 Good

Jose, Humble

Stayed 2 nights in Oct 2024

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ken

Stayed 3 nights in Oct 2024

10/10 Excellent

Adam

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities
When we check in The Took the payment after that around 2:30 am the Man at the front desk Call me ask me to come to the lobby to make copy of my ID My husband Got little concerned about the fact why he was calling at that time I didn’t like that
Stayed 3 nights in Oct 2024

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks Guys
Stayed 3 nights in Oct 2024

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

SparkleLynn

Stayed 1 night in Oct 2024

4/10 Poor

Priscilla

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was great but I could not believe that I found bugs crawling on the wall and on the trash can. Only reason I found then was because I was cleaning up and throwing an empty cup in the trash can and all of a sudden I saw bugs crawling in, around and on the wall. I took photos and videos of it.
Stayed 1 night in Oct 2024

8/10 Good

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Dawn, tampa

Liked: Cleanliness, staff & service, property conditions & facilities
this was a last minute stay due to business not wrapping up before end of day. The hotel was more than we expected. We were just looking for an cost effecient overnight stay. We were more than happy with the hotel. Will come bacagain when in this area.
Stayed 1 night in Oct 2024

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place
Stayed 1 night in Sep 2024