Crowne Plaza San Antonio Airport, an IHG Hotel

3.5 star property
Suburban San Antonio hotel in Uptown with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza San Antonio Airport, an IHG Hotel

Exterior
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Premium Room, 1 King Bed
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Free airport shuttle
  • Restaurant
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
1111 NE Loop 410, San Antonio, TX, 78209
  • North Star Mall
    3 min drive
  • Alamo Quarry Market
    4 min drive
  • Marion Koogler McNay Art Museum
    6 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    4 min drive

Room options

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Pool View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Sofa bed
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About the area

San Antonio

At Crowne Plaza San Antonio Airport, an IHG Hotel you'll be 3.1 km (1.9 mi) from CHRISTUS Santa Rosa Hospital - Alamo Heights and 3.9 km (2.4 mi) from North Star Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .Enjoy the gym and Hot tub. 5000 square feet (465 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 3.5-property class Uptown hotel include San Antonio Zoo and Aquarium and San Antonio River.

What's nearby

  • North Star Mall - 3 min drive - 4.0 km
  • Alamo Quarry Market - 4 min drive - 4.3 km
  • San Antonio Zoo and Aquarium - 7 min drive - 9.3 km
  • Alamo - 11 min drive - 14.4 km
  • River Walk - 11 min drive - 14.8 km

Getting around

  • San Antonio Station - 11 min drive
  • San Antonio International Airport (SAT) - 4 min drive

Restaurants

  • ‪Whataburger - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Bill Miller - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Taco Palenque - ‬14 min walk

About this property

Crowne Plaza San Antonio Airport, an IHG Hotel

Suburban San Antonio hotel in Uptown with free parking
Crowne Plaza San Antonio Airport, an IHG Hotel offers its guests an outdoor pool, a health club, and Access to hot tub. There's a restaurant on site. Business amenities include a business centre and 8 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza San Antonio Airport, an IHG Hotel. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 3.5-star San Antonio hotel is smoke free.

  • 224 guestrooms or units
  • 10 levels
  • Conference rooms
  • 5000 sq ft of conference space
  • 465 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Crowne Plaza San Antonio Airport, an IHG Hotel offers 224 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 10:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 16 for adults and USD 16 for children
  • A restaurant

Restaurants on site

  • O-Nine Eats and Drinks

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5,000 square feet of conference space
  • 8 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza San Antonio Airport, an IHG Hotel?

Crowne Plaza San Antonio Airport, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza San Antonio Airport, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza San Antonio Airport, an IHG Hotel on 24 Nov 2024 start from AU$164.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza San Antonio Airport, an IHG Hotel?

Yep, Crowne Plaza San Antonio Airport, an IHG Hotel has a free self car park.

Does Crowne Plaza San Antonio Airport, an IHG Hotel have a pool?

Crowne Plaza San Antonio Airport, an IHG Hotel has an outdoor pool.

What luxury perks are available at Crowne Plaza San Antonio Airport, an IHG Hotel?

Crowne Plaza San Antonio Airport, an IHG Hotel features a health club, an outdoor pool and 1 hot tub.

What makes Crowne Plaza San Antonio Airport, an IHG Hotel a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza San Antonio Airport, an IHG Hotel.

Does Crowne Plaza San Antonio Airport, an IHG Hotel serve breakfast?

Yeah, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza San Antonio Airport, an IHG Hotel?

Yep, there's a free airport shuttle that runs from 6:00 AM - 10:00 PM on request.

Is there a bar or restaurant at Crowne Plaza San Antonio Airport, an IHG Hotel?

Yep, you can grab a meal at Crowne Plaza San Antonio Airport, an IHG Hotel's onsite restaurant.

What time are check-in & check-out at Crowne Plaza San Antonio Airport, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza San Antonio Airport, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza San Antonio Airport, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 578 out of 1017 reviews" "
Rating 8 - Good. 204 out of 1017 reviews" "
Rating 6 - Okay. 103 out of 1017 reviews" "
Rating 4 - Poor. 59 out of 1017 reviews" "
Rating 2 - Terrible. 73 out of 1017 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given all 5 starts. But during my stay the sink from the restroom kept running and wouldn’t turn off and leaked. Eventually got it to turn off and would just barely turn it on so it wouldn’t do it again. Also only one elevator was working and took over an hour on our check out day to be able to take all our stuff down and check out. Luckily they didn’t over charge but we were there past our check out time and that’s that we woke up and were ready before.
Stayed 2 nights in Jul 2024

4/10 Poor

Ronald

Stayed 3 nights in Aug 2024

2/10 Terrible

Oscar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room issued was never cleaned
Stayed 1 night in Aug 2024

10/10 Excellent

AMY

Stayed 1 night in Aug 2024

10/10 Excellent

Facundo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Todos realmente genial , me Sorprendió la Habitación y la atención del staff
Stayed 1 night in Aug 2024

10/10 Excellent

Phu

Stayed 1 night in Aug 2024

8/10 Good

Patrick, corona

Travelled with family
Liked: Cleanliness, staff & service, amenities
Only 1 elevator working and according to another guest it's been that way for a while. Also the working elevator had no ventilation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Myisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place
My stay was wonderful! The staff is always pleasant and helpful! The only place I will stay when in San antonio, the rooms are always clean and kept nice!.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin staff was very kind. We had a safe, clean room to sleep In before we left for an early flight the next morning. We will stay again if we have another early flight!
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people well mannered very clean very helpful I loved it!!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at Crowne Plaza hotel on several occasions now this last stay should be my fourth stay, and the hotel was still clean , quiet, convenient, and staff available.
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here last minute and the check in process was smooth and quick. The room wasn't spotless, found a few hairs in the shower and towels with make-up stains.
Stayed 1 night in Aug 2024

10/10 Excellent

Dalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but kept up to date and very clean. Front desk staff very friendly. Second time staying at this hotel and will definitely be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Courtney

Stayed 2 nights in Aug 2024

4/10 Poor

Jan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff, not so great facility
The staff was great. Unfortunately the building needs a lot of attention. There was only one working elevator for guests and staff, so getting to and from the room was slow and uncomfortable. AC in the room was great, but seemed non-existent in the hallways. Pool was an uninviting shade of green and there was some sort of leak in the lobby ceiling. There was an OOO sign on one of the front doors and we had to have maintenance come re-attach the tp holder in our bathroom as soon as we checked in.
Stayed 2 nights in Aug 2024

6/10 Okay

armi

Travelled with family
Disliked: Staff & service, amenities
First thing that welcomes us when we open our room was a cockroach:( we requested to be transferred to a different room but we were told that they were overbooked that day. I also asked for a towel since we booked for 3 travelers and there were only 2 towels in the bathroom. Front desk staff kept saying they were “low on towels” and almost not willing to give us until I said something like “ so meaning one of us don’t get to take a shower then because you have no towel to spare?”…the air conditioning did not work. It was on fan the whole night and never kept the room cool. We woke up sweating at 4 am and was not able to go back to sleep after. We notified the front desk again about it, but said they can’t do anything until 7 am when the service staff comes to fix it.. first thing we did the next day was to check out and transferred to another hotel ..we cant imagine having to face the same ordeal!!! Whoever was working that night when we checked in was not very helpful..I hope management will do something about this to make customer service better
Stayed 2 nights in Jul 2024

8/10 Good

Ricky

Stayed 4 nights in Jul 2024

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Guillermo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel looks to be the one where you stay before a flight. A little outdated but it served its purpose. Our AC was making a noise all night. That to me is the only negative thing I can recall.
Stayed 1 night in Jul 2024

8/10 Good

BOBBY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast and parking
Stayed 2 nights in Jul 2024

8/10 Good

Alicia

Liked: Staff & service
Good so far
Stayed 1 night in Jul 2024