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Servatur Playa Bonita

4.0 star property
Beach fun in outdoor pool, near Yumbo Shopping Center
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Servatur Playa Bonita

Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
In-room safe, desk, blackout curtains, free WiFi
Front of property
Poolside bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast included
  • Pool
  • Laundry
The price is AU$313
includes taxes & fees
23 Jan - 24 Jan 2025

Explore the area

Map
Avenida Tenerife 2, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Paseo Costa Canaria
    2 min walk
  • English Beach
    6 min walk
  • Kasbah Shopping Center
    9 min walk
  • Las Palmas (LPA-Gran Canaria)
    27 min drive

Room options

View all photos for Classic Double Room, Balcony, Pool View (2 Adults and 2 Children)

In-room safe, desk, blackout curtains, free WiFi

Classic Double Room, Balcony, Pool View (2 Adults and 2 Children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 4
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Superior Double Room, Balcony, Partial Sea View (2 Adults and 2 Children)

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room, Balcony, Partial Sea View (2 Adults and 2 Children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 4
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Single Room, Terrace, Pool View (1 Adult)

In-room safe, desk, blackout curtains, free WiFi

Classic Single Room, Terrace, Pool View (1 Adult)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 1
  • 2 Single Beds

View all photos for Classic Double Room, Balcony, Pool View (2 Adults and 1 Child)

In-room safe, desk, blackout curtains, free WiFi

Classic Double Room, Balcony, Pool View (2 Adults and 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Double Room, Balcony, Pool View (2 Adults)

In-room safe, desk, blackout curtains, free WiFi

Classic Double Room, Balcony, Pool View (2 Adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Partial Sea View (2 Adults and 1 Child)

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room, Partial Sea View (2 Adults and 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Single Room, Balcony, Pool View (1 Adult)

In-room safe, desk, blackout curtains, free WiFi

Classic Single Room, Balcony, Pool View (1 Adult)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Double Room, Balcony, Partial Ocean View (2 Adults)

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room, Balcony, Partial Ocean View (2 Adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, Balcony (2 Adults and 1 Child)

In-room safe, desk, blackout curtains, free WiFi

Classic Double Room, Balcony (2 Adults and 1 Child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Double Room, Balcony (2 Adults and 2 Children)

In-room safe, desk, blackout curtains, free WiFi

Classic Double Room, Balcony (2 Adults and 2 Children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 4
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Superior Single Room, Balcony, Partial Ocean View (1 Adult)

In-room safe, desk, blackout curtains, free WiFi

Superior Single Room, Balcony, Partial Ocean View (1 Adult)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 1
  • 2 Single Beds

View all photos for Classic Double Room, Terrace, Pool View (2 Adults and 2 Children)

In-room safe, desk, blackout curtains, free WiFi

Classic Double Room, Terrace, Pool View (2 Adults and 2 Children)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 4
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Double Room, Terrace, Pool View (2 Adults and 1 Child)

In-room safe, desk, blackout curtains, free WiFi

Classic Double Room, Terrace, Pool View (2 Adults and 1 Child)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Double Room, Terrace, Pool View (2 Adults)

In-room safe, desk, blackout curtains, free WiFi

Classic Double Room, Terrace, Pool View (2 Adults)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, Terrace (2 Adults)

In-room safe, desk, blackout curtains, free WiFi

Classic Double Room, Terrace (2 Adults)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Single Room, Terrace (1 Adult)

In-room safe, desk, blackout curtains, free WiFi

Classic Single Room, Terrace (1 Adult)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 1
  • 2 Single Beds

View all photos for Classic Double Room, Balcony (2 Adults)

In-room safe, desk, blackout curtains, free WiFi

Classic Double Room, Balcony (2 Adults)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
Coffee/tea maker
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, Terrace (2 Adults and 2 Children)

In-room safe, desk, blackout curtains, free WiFi

Classic Double Room, Terrace (2 Adults and 2 Children)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 4
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Double Room, Terrace (2 Adults and 1 Child)

In-room safe, desk, blackout curtains, free WiFi

Classic Double Room, Terrace (2 Adults and 1 Child)

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Classic Single Room, Balcony (1 Adult)

In-room safe, desk, blackout curtains, free WiFi

Classic Single Room, Balcony (1 Adult)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Bathrobes
  • Sleeps 1
  • 2 Single Beds

Double/Twin Deluxe

  • Sleeps 2

Double/Twin Deluxe (3Ad)

  • Sleeps 3

Deluxe Double Single Use

  • Sleeps 1

Double/Twin Deluxe Pool View (3Ad)

  • Sleeps 3

Deluxe Pool View (2Pax)

  • Sleeps 2

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Outdoor pool

Servatur Waikiki

Pool
All-inclusive
Spa
Kids pool
4.2 out of 5, Very good, (963)
The price is AU$298
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Servatur Waikiki

About the area

San Bartolomé de Tirajana

Servatur Playa Bonita places you steps from Paseo Costa Canaria and within a 10-minute stroll of English Beach. Highlights at this beach property include a restaurant, an outdoor swimming pool and free buffet breakfast. .At the property's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the kids' swimming pool and pool loungers as well as access to archery. Other amenities include free Wi-Fi in public areas, a snack bar/deli and free supervised childcare. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Playa del Ingles property include Yumbo Shopping Center and Maspalomas Dunes.

What's nearby

  • English Beach - 6 min walk
  • Yumbo Shopping Center - 18 min walk
  • CITA Shopping Center - 5 min drive
  • Maspalomas Dunes - 6 min drive
  • San Agustin Beach - 8 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 27 min drive

Restaurants

  • ‪Ciao Ciao Heladería Italiana - ‬14 min walk
  • ‪Restaurante Munich III - ‬13 min walk
  • ‪Las Piramides - ‬5 min walk
  • ‪Il Ponte Vecchio II - ‬6 min walk
  • ‪Toro Steak House - ‬7 min walk

About this property

Servatur Playa Bonita

Beach fun in outdoor pool, near Yumbo Shopping Center
Some rates at Servatur Playa Bonita are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Servatur Playa Bonita offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at Servatur Playa Bonita. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star San Bartolomé de Tirajana property.

  • 260 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Servatur Playa Bonita offers 260 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies or patios. 36-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

This San Bartolomé de Tirajana property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 8 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free supervised activities for children
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Labranda Hotel Playa Bonita San Bartolome de Tirajana
Labranda Hotel Playa Bonita
Labranda Playa Bonita San Bartolome de Tirajana
Labranda Playa Bonita

Frequently asked questions

What is the cancellation policy at Servatur Playa Bonita?

Servatur Playa Bonita offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Servatur Playa Bonita?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Servatur Playa Bonita on 23 Jan 2025 start from AU$312.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Servatur Playa Bonita?

Yep, Servatur Playa Bonita has an uncovered self car park for EUR 8 per day. Onsite parking is limited.

Are there any beaches close to Servatur Playa Bonita?

Yep, Servatur Playa Bonita is a short 6-minute walk from English Beach. Fun beach activities include snorkelling.

Does Servatur Playa Bonita have a pool?

Servatur Playa Bonita has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Servatur Playa Bonita a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Servatur Playa Bonita.

Does Servatur Playa Bonita serve breakfast?

Yeah, complimentary buffet brekkie is available at Servatur Playa Bonita.

Is there a free airport shuttle available at Servatur Playa Bonita?

No, Servatur Playa Bonita does not offer an airport shuttle service.

Is there a bar or restaurant at Servatur Playa Bonita?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Servatur Playa Bonita?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Servatur Playa Bonita?

No, pets are not allowed.

Servatur Playa Bonita Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 115 out of 319 reviews" "
Rating 8 - Good. 131 out of 319 reviews" "
Rating 6 - Okay. 44 out of 319 reviews" "
Rating 4 - Poor. 19 out of 319 reviews" "
Rating 2 - Terrible. 10 out of 319 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Nice stay - the buffet was a bit samey but, enough there - hotel was nice but, could do with more sun loungers and maybe some tables and chairs around the pool
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jae
Loved it. Pictures are the same as on website.spacious rooms. Staff very helpful. Clean overall. Entertainment every night. Had a spa afternoon at the nother labranda marieta with discount. Staff there are lovely too. We did all inclusive - loved the selection of food and drinks. Cocktails shots etc.. Market is local, pleanty shops ans bars around the hotels. Sandy beach 5 mins walk. €3.50 by bus 66 or 90 from airport, only 30 mins, beautiful scenary whilst on bus of the blue sea and sand. Highly recc. Thanks Labranda!!!
Stayed 4 nights in May 2024

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, had some concerns addressed by Tara.
Stayed 4 nights in May 2024

10/10 Excellent

Koyala

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was really nice and the staff were so lovely. Food was as expected at a all inclusive but fresh, pre made cocktails and local drinks as part of the inclusive and you can pay extra for international brands
Stayed 4 nights in Mar 2024

10/10 Excellent

Shellyann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay here. There was lots of choice of food, but for the evenings there wasn’t much choice for vegetarian's and sometimes the labelling of food wasn’t great so couldn’t tell if it had meat or not (this was mainly on the tapas and salad side). The pool area is really lovely and it is a short walk to the beach.
Stayed 10 nights in Mar 2024

2/10 Terrible

Barry

Minibar empty no water in room faute grave
Stayed 4 nights in Mar 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

6/10 Okay

Jared

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

6/10 Okay

SIMONA

Travelled with family
Disliked: Property conditions & facilities
We love the staff as everyone was so lovely and nice. The room was spacious for a family but it needs a bit of renovation to meet the 4 stars. The bathroom as well was old and the door was damaged from the water. The food was good with a lot of variety. For Christmas and New Year’s Even there was a special dinner that we enjoyed.
Stayed 11 nights in Dec 2023

8/10 Good

Valur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Alan

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Not so bad
Decent accommodation but bed very basic and slightly uncomfortable. Food was reasonable with plenty choice at all times ( half board ). Car parking bit of a hassle.
Stayed 5 nights in Nov 2023

4/10 Poor

Ivan

Travelled with family and small children
Disliked: Property conditions & facilities
The hotel is conveniently located near the beach. The hotel is a bit tatty starting from the reception which is nowhere 4 stars. Tv has 2-3 English speaking channels, sky news, cnn and France 24, so if you are not interested in news then you will have to watch tv in Spanish or German. The subtitle option on the remote does not work. In five days we had cockroaches in the room every single day and this was on the top floor. Once the light is off they are there, so we ended up sleeping with the lights on. Complained about this at the reception several times, someone came with the spay (I can still smell it after leaving the hotel) but it didn’t help. Cockroaches came back on the very next day. The food is ok, a bit repetitive but again, the restaurant was full of flies which just walked on the food, e.g bread, desserts… The ladies at the reception were very friendly but I guess the can only do things that is within their remit. The cleaning lady was very good.
Stayed 5 nights in Aug 2023

4/10 Poor

Ivan

Travelled with family and small children
Disliked: Property conditions & facilities
Cockroaches in the room on two occasions even on a top floor. Restaurant is like a school canteen, queues for food, the same type of food for a week. All inclusive drinks taste not good. Entertainment is Ok for both kids and adults. Not far from the beach.
Stayed 5 nights in Aug 2023

4/10 Poor

Shannon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn't stay again
We just checked out of this hotel this morning. Overall I would say we will not return, having been coming to Gran Canaria for 12+ years and trying new hotels. It was not worth the nearly 300 euro we paid for 2 nights. The hotel itself is definitely not 4 stars. Our room was in building 1 on the ground floor, and has a smell of sewage 80% of the time. When we checked in, there were dead bugs on the floor. The toilet lock is broken off, and the back door is hard to open and close, looks like it is damaged. The food was ok, pretty typical for all inclusive, nothing was delicious from the food. It was pretty bland. There was not a great selection of food for children. The worst thing about the hotel is the sunbed situation. When we checked in I was happy to see a sunbed policy, whereby you cannot leave your towel on a bed and leave for more than 60 minutes or it will be removed. This however, was not in effect. On Saturday we went to breakfast at 8 am and 95% of the beds had towels on. When we were ready to go to the pool at around 10am, there were no beds left, however all of the beds were still empty but with towels on them. There were no beds left, and a pregnant lady gave up her bed to a lady in a wheelchair. When I asked for a bed a kind worker got us two which were positioned at the back which was fine. The staff seemed very hard working and happy to help you with anything. Any staff members I talked to were friendly and kind
Stayed 2 nights in Aug 2023

8/10 Good

Ndidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Value for money Location- near the beach, transportation and shops. Hotel also calls taxi which arrives very quickly. Inclusive buffet- good value for money and lots of variety. Food is well seasoned and restaurant is constantly cleaned. Staff- friendly, warm and helpful. We did go in august therefore it was very busy but it did exceed my expectations and I would go there again. They also offer complimentary access to a local spa for sauna, pool and steamer which was great. We paid for a massage separately which was again great. Fab stay.
Stayed 5 nights in Aug 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location bit far from centre
Stayed 7 nights in Jun 2023

4/10 Poor

DAVID

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not a 4star property. The food was poor occasionally average and regularly cold, people were putting their food in the microwave to warm it up. The chefs idea of a varied menu was to see how many different ways he could Cook pork. Both bars were outdoor not ideal on a chilly evening, and closed at 11pm. The animation team worked hard day and night to keep people entertained but the professional entertainment was limited to 30 minutes a night. The advertised bath robes were not provided and the bathroom was in need of much TLC. The pool area was poor with insufficient sun umbrellas and many of the ones that were there were faulty, the loungers were dirty and the surrounding areas had many cracked and loose tiles,in addition to which the paint in the pool was flaking off. the only good point were the room being clean and the staff who were attentive and very hard working
Stayed 14 nights in Apr 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2023

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolute Fantastic week.. from all the staff.. to the catering…And the animation staff were absolutely amazing..We had such a good week that we will be returning next month
Stayed 7 nights in Mar 2023

10/10 Excellent

Alfie

Stayed 5 nights in Nov 2022

4/10 Poor

Philip

Liked: Cleanliness
Disliked: Staff & service
Unhelpful
Hotel was clean and comfortable, but staff were rude and unhelpful.
Stayed 7 nights in Dec 2021

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Lovely hotel great staff. Food could be hit and miss but generally good.
Stayed 7 nights in Nov 2021

8/10 Good

Ceasar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Shiraaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2021

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La la la la labranda!
For a mid-priced, no thrills complex in Gran Canaria this was a good choice. Spacious and clean room, daily housekeeping, reasonable pool, decent food and drinks (worth going all inclusive) - (I avoided the boiled eggs at breakfast after the first encounter) but the rest was fresh and good quality. Staff were always really helpful and friendly. My only criticism is of some of the other guests. It’s a cliche but, a number of German guests must have gotten up at 6am to put towels on the sun loungers by the pool and then just left them all day. So the loungers around the pool are empty all day and everyone sits further back.
Stayed 3 nights in Oct 2021