Lopesan Villa del Conde Resort & Thalasso

5.0 star property
Beach spa retreat, walking distance from Maspalomas Lighthouse
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lopesan Villa del Conde Resort & Thalasso

Lobby
6 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area
Front of property
Porch

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Mar Mediterraneo 7, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Maspalomas Lighthouse
    8 min walk
  • Maspalomas Beach
    11 min walk
  • Meloneras Beach
    11 min walk
  • Las Palmas (LPA-Gran Canaria)
    33 min drive

Room options

Deluxe Double Room, Terrace

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Blackout curtains
Down duvet
  • 51 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Standard Double Room, Terrace

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Blackout curtains
Down duvet
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Standard Double Room, Terrace

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Blackout curtains
Down duvet
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Standard Double Room, Terrace

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Blackout curtains
Down duvet
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Junior Suite, Terrace

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Blackout curtains
  • 80 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Senior Suite, Terrace

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Blackout curtains
  • 96 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Standard Double Room, Terrace

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
TV
Pillow menu
Premium bedding
Blackout curtains
Down duvet
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About the area

San Bartolomé de Tirajana

A luxury stay in San Bartolomé de Tirajana awaits you at Lopesan Villa del Conde Resort & Thalasso. Within just a 15-minute stroll, you'll find popular places like Maspalomas Lighthouse and Meloneras Beach. Highlights at this beach hotel include 6 outdoor swimming pools, 2 poolside bars and a full-service spa. .A day of pampering at Corallium Thalasso Villa del Conde can include Swedish massages, prenatal massages and body wraps along with aromatherapy and hydrotherapy. The buffet restaurant, La Plaza, serves international cuisine and is open for breakfast and dinner. With 5 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the free kids' club, gym, outdoor tennis court and Turkish bath/hammam. 1615 square feet (150 square metres) of event facilities include 8 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Maspalomas hotel, you'll be 3.4 km (2.1 mi) from Maspalomas Dunes and 4.3 km (2.7 mi) from Yumbo Shopping Center.

What's nearby

  • Maspalomas Lighthouse - 8 min walk - 0.7 km
  • Maspalomas Beach - 11 min walk - 0.9 km
  • Meloneras Beach - 11 min walk - 1.0 km
  • Maspalomas Dunes - 9 min drive - 5.7 km
  • Yumbo Shopping Center - 10 min drive - 5.6 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 33 min drive

Restaurants

  • ‪Las Dunas - ‬6 min walk
  • ‪Café de Paris - ‬8 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Restaurante Baobab - ‬3 min walk
  • ‪Grand Italia - ‬5 min walk

About this property

Lopesan Villa del Conde Resort & Thalasso

Beach spa retreat, walking distance from Maspalomas Lighthouse
Lopesan Villa del Conde Resort & Thalasso offers its guests a full-service spa, 6 outdoor swimming pools, an outdoor tennis court, and a health club. Along with a restaurant, there's a snack bar/deli on site. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the luxury Lopesan Villa del Conde Resort & Thalasso. Limited free parking is available on a first-come, first-served basis.

This 5-star San Bartolomé de Tirajana hotel is smoke free.

  • 561 guestrooms or units
  • 6 levels
  • 2 bars by the pool
  • 5 bars or lounges
  • 1615 sq ft of conference space
  • 150 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Lift
  • No smoking on site
  • Dining venue
Lopesan Villa del Conde Resort & Thalasso offers 561 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with satellite channels and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Corallium Thalasso Villa del Conde has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • 2 poolside bars
  • 5 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alpendre
  • La casa vieja
  • La Plaza
  • Ovo

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

LOPESAN Villa Conde Resort & Thalasso
LOPESAN Villa Conde Resort & Thalasso San Bartolome de Tirajana
Lopesan Villa Conde Resort Thalasso San Bartolome de Tirajana
LOPESAN Villa Conde Thalasso San Bartolome de Tirajana
Lopesan Villa Conde Thalasso San Bartolome de Tirajana
Hotel Lopesan Villa del Conde Resort & Thalasso
LOPESAN Villa del Conde Resort Thalasso
Lopesan Villa Conde Thalasso
Lopesan Villa Conde Resort Thalasso
Lopesan Del Conde & Thalasso
Lopesan Del Conde & Thalasso
Lopesan Villa del Conde Resort Thalasso
Lopesan Villa del Conde Resort & Thalasso Hotel

Frequently asked questions

What is the cancellation policy at Lopesan Villa del Conde Resort & Thalasso?

Lopesan Villa del Conde Resort & Thalasso offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lopesan Villa del Conde Resort & Thalasso?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Lopesan Villa del Conde Resort & Thalasso on 19 Dec 2024 start from AU$475.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lopesan Villa del Conde Resort & Thalasso?

Yep, Lopesan Villa del Conde Resort & Thalasso has a free self car park. Onsite parking is limited.

Are there any beaches close to Lopesan Villa del Conde Resort & Thalasso?

Yep, Lopesan Villa del Conde Resort & Thalasso is a short 11-minute walk from Meloneras Beach. Fun beach activities include jet skiing, surfing and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at Lopesan Villa del Conde Resort & Thalasso?

Yep, Corallium Thalasso Villa del Conde is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Lopesan Villa del Conde Resort & Thalasso have a pool?

Lopesan Villa del Conde Resort & Thalasso has 6 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Lopesan Villa del Conde Resort & Thalasso?

Lopesan Villa del Conde Resort & Thalasso features 2 poolside bars, 6 outdoor pools and a full-service spa.

What makes Lopesan Villa del Conde Resort & Thalasso a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Lopesan Villa del Conde Resort & Thalasso.

Is Lopesan Villa del Conde Resort & Thalasso family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Lopesan Villa del Conde Resort & Thalasso is a hit with families.

Does Lopesan Villa del Conde Resort & Thalasso serve breakfast?

Sure does, buffet brekkie is available daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Lopesan Villa del Conde Resort & Thalasso?

No, Lopesan Villa del Conde Resort & Thalasso does not offer an airport shuttle service.

Is there a bar or restaurant at Lopesan Villa del Conde Resort & Thalasso?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Lopesan Villa del Conde Resort & Thalasso?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Lopesan Villa del Conde Resort & Thalasso?

No, only service animals are allowed.

Is there a golf course on site at Lopesan Villa del Conde Resort & Thalasso?

There is a golf course next to Lopesan Villa del Conde Resort & Thalasso.

Lopesan Villa del Conde Resort & Thalasso Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 586 out of 888 reviews" "
Rating 8 - Good. 225 out of 888 reviews" "
Rating 6 - Okay. 54 out of 888 reviews" "
Rating 4 - Poor. 16 out of 888 reviews" "
Rating 2 - Terrible. 7 out of 888 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Giuseppe

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice ❗
For my opinion the hotel is very nice. The position is not bad. Not in the center but about 1000 m walking distance. Similar distance to the beach. The pools and the sunbeds are very busy always [summer time] Most of the staff is doing the best but some of them just are there... The breakfast and dinner is ok but in my opinion needs to improve the quality and the variety. There are not many choices for salads and sea food. Some of the foods are cooked again and again in different ways. The room service and the evening preparing rooms needs to be improve. Thank you ❗
Stayed 14 nights in Aug 2024

10/10 Excellent

Russell, Christchurch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , upgraded to garden view room which was nice, great food options for all , great entertainment options thoroughly enjoyed , especially aqua dance. Plenty of sunbeds , and the housekeeping was exceptional, a special thank you to Theresa.
Stayed 7 nights in Aug 2024

10/10 Excellent

Antonios

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous!!!
Stayed 7 nights in Jul 2024

10/10 Excellent

Harish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management was very helpful. We had dietary requirements and they created a special dinner menu for us for the whole of our stay. 😊
Stayed 7 nights in Jun 2024

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jun 2024

8/10 Good

TAYYAB

Liked: Cleanliness, staff & service, property conditions & facilities
Toiletries , towels , linen are at best 3 star(need to up their game) , hotel itself , Thalsoo and staff are onderful
Stayed 7 nights in Jun 2024

8/10 Good

kanyon

Stayed 4 nights in Jun 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel. Staff were lovely. Location only a short ten min walk from bars / restaurants. Spotless clean.
Stayed 7 nights in May 2024

8/10 Good

Suzanne Justine, Old Isleworth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We usually stay at The Lopesan Costa Melenoras but as it was full we booked Lopesan Villa Del Conde and we were pleasantly surprised. Lovely hotel, very peaceful and tranquil. Felt less busy and more of an exclusive feel than the Lopesan Costa. Both hotels are superb and would recommend both.
Stayed 5 nights in May 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel in all ways, at an affordable price. Right on the beach. Right across the street from the convention center, short walk to shops. Will Stay again.
Stayed 3 nights in Apr 2024

6/10 Okay

Wen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Does not compare to other five star hotels elsewhere. Gran Canaria in general feels tired and outdated and this hotel matches that vibe. Maybe it was nice twenty years ago but now just feels like a lazy tourist trap. Not elegant, and service is not five star at all.

6/10 Okay

Prasanthi

Travelled with family
Liked: Cleanliness
We stayed here for a week. The Resort has a very limited vegetarian options. If you are a veg don’t pay for half board you rather try the food outside. Everything there has fish in it even salads so got to be careful with the food. Their daily shows are ok, Massages at Spa is complete waste of money. If you would expect to apply authentic oils and massage then this is not for you, we had lot of expectations but we were totally disappointed. The ocean views are great. I would rather suggest to use their Thelasso experience to use Spa facilities.
Stayed 6 nights in Mar 2024

10/10 Excellent

Linda Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2024

10/10 Excellent

Virginia Louise, Driffield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected having stayed in the sister hotel Costa Melonaras. We thought the buffet arrangement here was so much better. It was less frenetic and the queueing was very manageable. The poolside restaurant was great for lunch. There was a swimming pool to suit every guest type. The bedrooms were equipped beautifully and we would happily return to your hotel.
Stayed 5 nights in Feb 2024

8/10 Good

Barnaby

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall very nice but also very stale. Check in upon arrival was an hour after the booking said and when asked what we should do whilst we waited we were just told explore with no indication of direction. Entrance way feels five stars but after that everything is pretty standard. Clean but didn’t feel like 5 stars.
Stayed 3 nights in Feb 2024

4/10 Poor

Anupma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Below average!
The lobby looked very impressive but nothing else about the hotel matched its star status. The breakfast was bad quality, fruits were rotten. The room never had a tea/coffee tray and one had to even pay for water beyond the first complimentary bottle.
Stayed 5 nights in Dec 2023

10/10 Excellent

david

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Having stayed at this hotel a few years ago and having read some recent negative reviews we approached our holiday with some trepidation. For us it was ill founded as we found everything still to the same high standard. The reception area still has a wow factor and the grounds are immaculately kept. The bedrooms are spacious, yes there are no tea/coffee facilities but the Spanish do not expect to make their own drinks in a 5* hotel! This is a large hotel and trying to cater for a lot of people brings its challenges. Dinner is served in 2 shifts which are rigorously adhered to, it’s clearly not everyone’s idea of a 5* arrangement but then I don’t think any buffet is commensurate with a 5* standard. As buffets go it is extensive and well presented. When we stayed it was fine, when the hotel is full, it can be a bit of an unpleasant scrum.
Stayed 7 nights in Dec 2023

8/10 Good

Jamie

Travelled with partner
Very nice hotel and great staff. Only negatives is that the breakfast restaurant doesn’t have enough tables outside and it’s not that nice indoors. Also the lunchtime menu is disappointing.
Stayed 8 nights in Nov 2023

10/10 Excellent

MARIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2023

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in Meloneras area
Stayed 5 nights in Aug 2023

10/10 Excellent

GIUSEPPE

Stayed 1 night in Aug 2023

6/10 Okay

Jasjeet

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The bedroom was excellent, very spacious and superclean.There were lots of swimming pools and breakfast was excelllent but dining options were limited..Akso property had thin walls and therefore very noisy.Also air conditioning was set at 22 degrees celcius and could not be changed. Some reception staff were rude and there was no concierge service, instead we were asked to walk 15mins down to sister hotel for help.
Stayed 7 nights in Aug 2023