4/10 Poor
Julie, Box Canyon
Business traveller
4 Nov 2024
Liked: Cleanliness
Disliked: Staff & service
While updated and clean this, bare bones property lacked do not disturb signs and chains to keep someone with a key from entering.
The AC had a very specific yrine smell.
When I arrived, I asked for no cleaning service during my stay as I had work items that I didnt want disturbed.
When I departed the first morning I let the coeaning lady know, no service.
The next evening I returned to find my room had been "cleaned" and personal items moved around.
The next day I was in the shower when a coeaning oerson entered the room. The bathroom door was open so I asked her to keave. She proceeded to continue talking to me. I finally should. "Please Leave!"
I went to the front desk. The same man who checked me in was there. I told him that I had asked not to have cleaning service.
He said, "Who checked you in?"
I saud, " I believe you did."
He said, "You didnt tell me you didnt want service. I remember."
He didnt remember checking me in, but he remembered me NOT asking for cleaning service?
He continued to argue with me instead of offering any sort of apology, when I told him what had happened.
He gave me a do not disturb sign....why didn't I have one already?
Why would staff proceed into the room, when I was clearly in the shower?
Creepy. Never again.
Julie
Stayed 4 nights in Oct 2024