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Boutique & Gourmet Hotel Orso Grigio

4.0 star property
Family-friendly slopeside fun with full-service spa

Photo gallery for Boutique & Gourmet Hotel Orso Grigio

Rooftop terrace
Italian cuisine
Comfort Double Room
Massages
Front of property - evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Room service
  • Housekeeping
  • Spa
The current price is AU$534
includes taxes & fees
22 Apr - 23 Apr

Explore the area

Map
Via Peter Paul Rainer 2, San Candido, BZ, 39038
  • Ciclabile della Drava
    ‪1 min walk‬
  • DoloMythos
    ‪1 min walk‬
  • Innichen Abbey
    ‪2 min walk‬

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

Highlights

Separate sitting area
Soundproofed
Heating
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Bathrobes
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Bathrobes
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Separate sitting area
Soundproofed
Heating
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Separate sitting area
Soundproofed
Heating
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Bathrobes
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Suite

Suite

Suite

Highlights

Separate sitting area
Soundproofed
Heating
Fridge
Flat-screen TV
Separate bedroom
Down duvet
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

San Candido

A family-friendly stay in the heart of San Candido awaits you at Boutique & Gourmet Hotel Orso Grigio. Within steps you'll find Dolomites and St. Michael's Square. Highlights at this ski hotel include a full-service spa, a restaurant and free buffet breakfast. .The restaurant, Ristorante dell'Orso, serves Italian cuisine and is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Along with ski-in ski-out access, this hotel offers on-site ski storage and ski passes. Business amenities include conference space and a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning free breakfast is served. There's also free self parking, along with the convenience of a free area shuttle. .With a stay at this 4-property class San Candido hotel, you'll be 20.8 km (12.9 mi) from Lake Braies.

What's nearby

  • Ciclabile della Drava - 1 min walk - 0.1 km
  • DoloMythos - 1 min walk - 0.1 km
  • Innichen Abbey - 2 min walk - 0.2 km
  • Acquafun - 5 min walk - 0.4 km
  • Haunold Ski Lift - 7 min walk - 0.7 km

Getting around

  • San Candido/Innichen Station - 9 min walk

Restaurants

  • ‪Riese Haunold Hütte - ‬12 min drive
  • ‪Schloss Keller - ‬6 min drive
  • ‪Zentralstube - ‬3 min walk
  • ‪Pasticceria Wachtler - ‬1 min walk
  • ‪ATTO - Suites & Cuisine - ‬2 min walk

About this property

Boutique & Gourmet Hotel Orso Grigio

Family-friendly slopeside fun with full-service spa
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Conveniences like ski storage, ski passes and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll have access to the indoor pool at a partner property. Self parking is free.

This 4-star San Candido hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Boutique & Gourmet Hotel Orso Grigio offers 28 accommodations with minibars and a safe. Beds feature down duvets. 15-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, German, Italian

Similar properties

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  • Breakfast included
  • Spa
  • Pet-friendly
4.9 out of 5, Exceptional, 33 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free area shuttle
  • Area shuttle
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ristorante dell'Orso
  • Ristorante dell'Orso

Things to do

  • Arcade/game room
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free area shuttle
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 15-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

This property is closed from 16 March 2025 to 11 April 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 150.0 per day.
  • Cots (infant beds) are available for EUR 50.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 50.0 per night
  • Rollaway bed fee: EUR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, JCB International, Eurocard and cash. Cashless payment methods are available for all transactions.

Property Registration Number IT021077A1RWBQQEP5

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Orso Grigio
Orso Grigio Hotel
Orso Grigio Hotel San Candido
Orso Grigio San Candido
Boutique Gourmet Hotel Orso Grigio San Candido
Boutique Gourmet Hotel Orso Grigio
Boutique Gourmet Orso Grigio San Candido
Boutique Gourmet Orso Grigio
& Gourmet Orso Grigio Candido
Boutique & Gourmet Hotel Orso Grigio Hotel
Boutique & Gourmet Hotel Orso Grigio San Candido
Boutique & Gourmet Hotel Orso Grigio Hotel San Candido

Frequently asked questions

What is the cancellation policy at Boutique & Gourmet Hotel Orso Grigio?

Boutique & Gourmet Hotel Orso Grigio offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Boutique & Gourmet Hotel Orso Grigio?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at Boutique & Gourmet Hotel Orso Grigio on 22 Apr 2025 start from AU$522.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Boutique & Gourmet Hotel Orso Grigio?

Yep, Boutique & Gourmet Hotel Orso Grigio has a free self car park.

Is there a spa on site at Boutique & Gourmet Hotel Orso Grigio?

Yep, there is an onsite spa at Boutique & Gourmet Hotel Orso Grigio. You'll enjoy services like massages.

What makes Boutique & Gourmet Hotel Orso Grigio a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Boutique & Gourmet Hotel Orso Grigio.

Is Boutique & Gourmet Hotel Orso Grigio family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as travel cots in the guestrooms, it's no surprise that Boutique & Gourmet Hotel Orso Grigio is a hit with families.

Does Boutique & Gourmet Hotel Orso Grigio serve breakfast?

Sure does, free buffet breakfast is available daily between 7:30 AM and 11 AM.

Is there a free airport shuttle available at Boutique & Gourmet Hotel Orso Grigio?

No, Boutique & Gourmet Hotel Orso Grigio does not offer an airport shuttle service.

Is there a bar or restaurant at Boutique & Gourmet Hotel Orso Grigio?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Boutique & Gourmet Hotel Orso Grigio?

Check-in begins at 2 PM. Check-out time is 10:30 AM.

Boutique & Gourmet Hotel Orso Grigio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 33 out of 43 reviews
Rating 8 - Good. 9 out of 43 reviews
Rating 6 - Okay. 1 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel Experience!
Beautiful hotel!! Lovely staff!!! I can't wait to come back!! My son and I came into town for the Krampus event and fell in love with San Candido and this hotel! The staff was so friendly and helpful! The Front Desk went above and beyond to help us with questions and getting around. The beds were so comfortable, amenities were lovely!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Comfortable. Enjoyed the saunas. Friendly staff. Great breakfast. Very accomodating towards our needs
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
I thoroughly enjoyed my 3-night stay at the Orso Grigio including the wine tasting and guided hike with Franz. Thank you for making me feel like a queen with all the luxurious touches. I was even picked up from and dropped off at the train station and given a transport pass for the duration of my stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Wasim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Staff was wonderful specially the front desk and the restaurant staff. A real gem.
Stayed 4 nights in Jul 2024

10/10 Excellent

Luis, SAN GERMAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un pueblo pequeñito pero acogedor., muy bueno para descansar pues es muy tranquilo queda cómo 25 min del pueblo de Cortina de Ampezzo. Si quiere más actividad pues no es el lugar. El personal excelente y con muchos detalles.
Stayed 4 nights in May 2024

10/10 Excellent

Marcelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no words that can be enough to describe our stay here. Everything was excellent !!!!! First let start with San Candido, a town out of a story book. And in the middle is this hotel. We met the owner Frantz, who is everyday there greeting and make sure you have a great stay. Rooms are impeccable and very comfortable. The staff is very friendly and professional and they are willing to help you with anything you need. Breakfast is superb. Very nice ambience, great selection and abundant. They include the renting of bicycles and we used them to ride 40 miles to Leinz in Austria. This ia a must do. Very close to all the mountain attractions. We will definitely come back.

8/10 Good

Kevin

Liked: Property conditions & facilities
Nice but noisy.
A great hotel with very helpful and friendly staff, particularly the owner who comes around at mealtimes to chat to the guests. The hotel is on the main square in the town and this makes it extremely noisy until the early hours of the morning. Deliveries for the nearby businesses and street cleaning are in full flow by 5am so this is a very noisy place to stay! And by noisy, I mean deafeningly loud. It is not the hotel's fault, but because it was hot and they have no air conditioning or portable electric fans, you have to keep the windows open... so don't expect a good night's sleep in the summer, unfortunately. There is a Tesla supercharger and free parking onsite which is very convenient.
Stayed 3 nights in Jul 2021

10/10 Excellent

Candy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome. 4.3 rating is very underrated!!! The breakfast is the best in my life, the staff is nice, there are sauna....etc. Everything is just perfect for a relaxing holiday.
Stayed 2 nights in Sep 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel
The hotel is nice. Our room was clean, the service was good and the staff helpful and friendly. The hotel is located in the center of the town in the pedestals area. We stayed at the hotel for one night while we were traveling in the Dolomites area on our way to Austria and it served our needs well. The only problem is that after 9:00 PM no restaurants in the area are open.
Stayed 1 night in Jul 2018

10/10 Excellent

Kristen, Maine, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a wonderful hotel, located right in the pedestrian zone on the main piazza of San Candido. The management and employees were all wonderful, friendly, and helpful. I got terribly ill while here and they arranged for a doctor to come to the hotel and also brought food up to my room for my child and me. I am so grateful to them for their help. The restaurant was lovely and they serve a large, locally-sourced buffet breakfast. I would definitely stay here again.
Stayed 2 nights in Jul 2018

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Candido
Excellent service & room

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Great Location
Cute village area. Amazing churches within 50 meters. Breakfast fair compared to other property.

8/10 Good

Justine, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a wonderful village
Our stay at the Orso Grigio was very very nice! The check in staff were lovely and even offered us a choice in room if we were not entirely happy with the one we were allocated. The hotel is right next to lots of shops, cafes and restaurants. There was lots to eat at breakfast and everything was very tasty. A big recommendation to stay at this hotel!

8/10 Good

Flavio

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel está muito bem localizado. O atendimento e a gentileza de todos foram destaques. Tudo perfeito.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Boutique Hotel, zentral gelegen, mit bestem Ausblick auf die Berge, gemütlicher Wellness-Bereich und sehr freundliches Personal
Stayed 3 nights in May 2024

10/10 Excellent

Maria de Fátima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impecável
Perfeita. Desde a recepção (traslado da estação o o hotel) até o checkout.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maria Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trascorrere una vacanza in questo hotel è stata una esperienza meravigliosa. Un ambiente accogliente e pulitissimo. Il personale è gentilissimo, affabile, sempre sorridente, disponibile e attento ad ogni esigenza del cliente. Servizio eccellente. Ristorante superlativo. Il proprietario, Franz, sempre presente, gestisce il suo albergo con grande passione e cura per ogni piccolo dettaglio. Consigliatissimo!
Stayed 7 nights in Feb 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Service, top Lage!
Stayed 3 nights in May 2022

8/10 Good

Hildegard

Liked: Staff & service, property conditions & facilities, room comfort
Eine Reise wert!!!
Sehr freundliches Personal. Sehr gutes Frühstückbuffet. Tolle Weinauswahl und sehr gute Küche!
Stayed 2 nights in Mar 2022

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il migliore hotel che potessimo scegliere!
Abbiamo passato un weekend a San Candido in questo fantastico hotel nel centro del paese. Abbiamo ricevuto da subito un'ottima accoglienza. A gran sorpresa abbiamo scoperto che il costo del noleggio delle biciclette era incluso in quello dell'albergo, così come l'ingresso alla piscina di San Candido. Molto piacevoli la sauna e il bagnoturco all'ultimo piano, l'albergo fornisce tutto il necessario per potervi accedere (ciabattine, teli, ecc). Colazione ottima (c'era anche il miele direttamente dal favo). Per un prossimo soggiorno a San Candido prenoteremo sicuramente di nuovo qui!
Stayed 2 nights in Aug 2019

8/10 Good

Gian Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viva San Candido !!!
La posizione è davvero fantastica (proprio sulla piazza centrale e sulla via pedonale perfetta per lo shopping e nel mezzo di tutti gli eventi). Nonostante questo la tranquillità non ne patisce minimamente. Servizio impeccabile, molti benefit e una cucina molto ricercata. Completano il tutto il bar con i tavoli in posizione ultra strategica (area pedonale e scorcio sul Baranci) ed una fornitissima enoteca. Peccato esser rimasti solo cinque giorni
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati ospiti per un week end ci siamo trovati benissimo pulitissimo, personale sempre disponibile e gentile e preparato. Camera spaziose e munite di ogni comfort. ci ritorneremo.
Stayed 2 nights in Apr 2019

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
ci siamo trovati benissimo, il titolare una persona squisista, e le sorprese che giornalmente riservava sono state graditissime, i dolcetti, il vin brulè, la serata particolare, ogni giorno una coccola...
Stayed 3 nights in Feb 2019