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Axkan Arte Hotel San Cristobal

3.0 star property
Family-friendly San Cristóbal de las Casas hotel in Santa Lucía with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Axkan Arte Hotel San Cristobal

Front of property
Standard Room
Interior
Interior
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Alvaro Obregon No. 2, entre Insurgentes y Miguel Hidalgo, San Cristóbal de las Casas, CHIS, 29250
  • Santo Domingo Handicraft Market
    3 min walk
  • Arches of Carmen
    3 min walk
  • Plaza 31 de Marzo
    7 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    72 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Property grounds

Hotel Hacienda Don Juan

Parking included
Free WiFi
Restaurant
Breakfast available
4.4 out of 5, Excellent, (397)
The price is AU$33
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hotel Hacienda Don Juan

About the area

San Cristóbal de las Casas

A family-friendly stay in the heart of San Cristóbal de las Casas awaits you at Axkan Arte Hotel San Cristobal. Within steps you'll find Arches of Carmen and Santo Domingo Handicraft Market within a short 5-minute stroll. Highlights at this hotel include in-room free WiFi, balconies and LCD TVs. .The restaurant, Leka, serves local cuisine. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. There's also free self parking, along with the convenience of an area shuttle. .Near this 3-property class Santa Lucía hotel, you'll find San Cristóbal de las Casas Cathedral.

What's nearby

  • Santo Domingo Handicraft Market - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 7 min walk - 0.7 km
  • Ciudad Cuauhtemoc - 8 min walk - 0.7 km
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.7 km
  • Café Museo Café - 9 min walk - 0.8 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪Hijas e Hijos del maiz - ‬4 min walk
  • ‪El Meson del Taco - ‬3 min walk
  • ‪Taqueria el Charrito - ‬4 min walk
  • ‪La Casa de las Lolas - ‬4 min walk
  • ‪Huaraches el Primo - ‬4 min walk

About this property

Axkan Arte Hotel San Cristobal

Family-friendly San Cristóbal de las Casas hotel in Santa Lucía with free parking
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at the family-friendly Axkan Arte Hotel San Cristobal. Self parking is free.

This 3-star San Cristóbal de las Casas hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2012
  • Childcare (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • On-site shopping
  • No smoking on site
  • Dining venue
Axkan Arte Hotel San Cristobal offers 18 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Leka

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Axkan Arte Hotel San Cristobal

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 487 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Axkan Arte
Axkan Arte Hotel San Cristobal San Cristobal de las Casas
Axkan Arte Hotel San Cristobal de las casas
Axkan Arte San Cristobal de las casas
Axkan Arte San Cristobal San Cristobal de las Casas
Axkan Arte San Cristobal
Axkan Arte San Cristobal
Axkan Arte Hotel San Cristobal Hotel
Axkan Arte Hotel San Cristobal San Cristóbal de las Casas
Axkan Arte Hotel San Cristobal Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Axkan Arte Hotel San Cristobal?

Axkan Arte Hotel San Cristobal offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Axkan Arte Hotel San Cristobal?

Yep, Axkan Arte Hotel San Cristobal has a free self car park.

What makes Axkan Arte Hotel San Cristobal a romantic place to stay?

Garden-view dining and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Axkan Arte Hotel San Cristobal.

Is Axkan Arte Hotel San Cristobal family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, it's no surprise that Axkan Arte Hotel San Cristobal is a hit with families.

Is there a free airport shuttle available at Axkan Arte Hotel San Cristobal?

No, Axkan Arte Hotel San Cristobal does not offer an airport shuttle service.

Is there a bar or restaurant at Axkan Arte Hotel San Cristobal?

Yep, you can grab a meal at Axkan Arte Hotel San Cristobal's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Axkan Arte Hotel San Cristobal?

Check-in begins at 1 PM. Check-out time is noon.

Are pets allowed at Axkan Arte Hotel San Cristobal?

No, pets and service animals are not allowed.

Axkan Arte Hotel San Cristobal Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 52 out of 165 reviews" "
Rating 8 - Good. 69 out of 165 reviews" "
Rating 6 - Okay. 26 out of 165 reviews" "
Rating 4 - Poor. 12 out of 165 reviews" "
Rating 2 - Terrible. 6 out of 165 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mayron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! Clean and comfortable!
Stayed 3 nights in May 2022

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay!
Wonderful! We did ask to move to an upper floor, so we could get more sun into our room. We would have liked coffee in our room every morning but they only provide it the first morning and we were there for a week. We will stay there again.
Stayed 6 nights in Jan 2018

8/10 Good

Javier

Liked: Cleanliness, property conditions & facilities
Convenient
Hotel is in a good location. Not too far from the walking streets (Andadores) Nice hotel, water took 10 minutes to warm up after that it was very hot. However, water ran out very quickly. Room did not have enough toiletries and we had to request extra towels. No wifi in the room, you had to go to the main lobby to have access to the wifi. A computer was there for guest to use, but if you needed to print your boarding pass, you had to pay for each copy. If you only need a place to sleep, this hotel is good for that.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice garden, big rooms, restaurant
I like the convenience, simple but ample rooms, and restaurant. The wifi is strong in reception/restaurant, but iffy in the rooms. The hot water is sometimes just (barely) warm.
Stayed 3 nights in Oct 2017

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel.
I loved the hotel! Great staff.

8/10 Good

Madmom, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel w/restaurant
Nice hotel with large rooms off a central garden with an in-house restaurant with reasonable prices. The WiFi does not extend to all the rooms, so be sure to check before you unpack, if that matters to you.

2/10 Terrible

Hampson, Brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
needs work
Coffee machine but no coffee, Noise through the night with people arguing, could not use hair dryer without blackout, beds extremely hard, no air con or heating, poor water supply, no water at 7.30am to have shower. Toilet keeps running when flushed, curtains stink of dust!!!,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel
I certainly recommend this hotel as it is close to everything: central square, walking street. The room was as on photo, very clean and fully equipped. Hotel has very good design. Unfortunately wi-fi not working in my room 250.

2/10 Terrible

Petra , Nevada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overbooked, no room for me even it was prepaid!
I booked and PAID for the room 3 months before my stay. When I came I was told they were overbooked and will put me to a different hotel. It was a very unpleasant surprise. They showed me 3 hotels to choose from, but all of them of much worse quality (if something like that happens, you should put the guesst into a better hotel not a worse one)! I left my phone number and email on the reservation, so why didn´t anyone let me know in advance that they don´t have my room??? Expedia or the hotel should have let me know.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything. The staff was friendly and helpful.

10/10 Excellent

gonzalo, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
it was truly a pleasure to stay at this hotel. The staff was great!! From Humberto, Marilu and Viviana in the front desk to Manolo the bell boy, cook and everything else you need from him, he would do it all.lol. Make sure to meet Manolo on your next visit, he is funny and great! Overall a great experience and the price is great. Close to everything, downtown, shopping and restaurants.

8/10 Good

Steven, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for two nights
Good, basic, mid-range hotel. Wi-fi connection was spotty.

8/10 Good

Nicholas, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Liked this hotel
Good location, good adjacent restaurant, lovely central corridor, nice and spacious room, very firm beds.

10/10 Excellent

Kadi, Estonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel
For us the price and the service was very good, except the staff couldn't speak and understand English. But somehow everything was resolved.

8/10 Good

Azriel A.

Liked: Cleanliness, staff & service, room comfort
very nice hotel
We had a good time in the hotel, it was nice and pleasant.

6/10 Okay

Arnaud, Grenoble

Simple hotel near center
Hotel well located (3 minutes walk from ADO terminal, 5 from city center), quiet, good return on price. People only speak spanish but no problem to make yourself understood.

10/10 Excellent

M, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at this hotel was great
We would have liked another chair in the room. Otherwise it was a nearly perfect stay. It was quiet and friendly. For us it was close enough to all the activities that we were involved in. I would definitely stay there again!!!

6/10 Okay

Olof C, Perth

Liked: Staff & service
Axkan Arte Hotel
Axkan Arte is a well located and nice hotel. It's simple but meets most needs. It's a 5 minute walk to the centre of San Cristobal and just 2 blocks from the central buss station.

6/10 Okay

Chihuas

Liked: Cleanliness, staff & service, room comfort
Short trip
I spent two nights in this hotel. Room big enough. Good food in restaurant. Natural orange juice. They sell a delicious regional the. Very kind people. There's no heating in room. Just blankets.

8/10 Good

Carol, Guadalajara, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good location
The hotel as quiet, clean, and in a good location. the ony comlaint was that there ere never any towels available unless we askd for them. The staff was very accomodating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to city center
Very nice hotel next to city center. Quite, clean with flat screen tv and wifi. Loading and unloading is difficult if you are driving. There is no heat in the room which gets very cool at night. They do provide heavy warm blankets.

8/10 Good

Dora, Cambodia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A clean, new hotel
We were given an early check-in, which was much appreciated after getting off a night bus. The hotel is only a few minutes walk from the ADO bus station, and everywhere in town is accessible on foot, which is luck as the narrow streets reduce traffic to a crawl. The hotel is new and clean, but somehow lacking in character. The rooms include a safe, big flat-screen TV, good shower and coffee machine (but no coffee!). Unfortunately the manager made rather a faux-pas by bursting into our (locked) room to find me stark naked. Perhaps in the absence of secondary inside locks, knocking first should be more of a priority. The food at the restaurant was, by turns, disappointing and surprisingly good, but the breakfast menu could perhaps be re-designed so as to make more sense to the staff, who were left floundering a little when trying to work out what to serve and at what cost.

2/10 Terrible

Verified traveller

Disliked: Staff & service
Did not had record of my reservation.
I arrived to the hotel really tired and they did not had a record of my reservation. The lady from the lobby could not help me solve my problem, she couldnt even lend me the phone so I can communicate with you. I used my cell phone to call you and they let me an hour waiting and did not solve my problem.

8/10 Good

Claudia, Pomona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, but has Hidden Costs
The hotel itself is great--a quiet little boutique hotel. However be aware that it costs 1000 pesos a night. Even if you pay a particular rate on hotels.com you will pay the difference when you check in. We paid 53 USD per night and then had to pay an additional fees. So for 3 mights it was almost $350 USD. If you are on a budget then be aware. You are not getting a deal on hotels.com, you are just putting down a deposit on a much more expensive hotel.

10/10 Excellent

Arturo, St-Georges,Quebec, Canada.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in San Cristóbal de las casas.
The location is perfect in order to visit all downtown. The place is quiet, the staff very polite & friendly, the room was very clean, rustic and every day the towels were a piece of art. At the restaurant I met Sergio, the owner (who told me that the bank and him were the owners -great sens of humor-), and he invited me to join his team who was setting a new promotional Internet video. I had a great time. I'm sure that if I return to San Cristóbal it will be there.