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Casa Lum

3.5 star property
Colonial San Cristóbal de las Casas hotel in Zona Centro with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Lum

Garden Family Kuxel Room
Terrace/patio
Garden Queen Banomil Room | Garden view
Front of property
Gift shop

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included
  • Laundry
    Laundry

Explore the area

Map
Real de Guadalupe 30, Centro, San Cristóbal de las Casas, CHIS, 29200
  • Foro Cultural Kinoki
    1 min walk
  • Café Museo Café
    2 min walk
  • San Cristóbal de las Casas Cathedral
    3 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    72 min drive

Room options

View all photos for Garden Family Kuxel Room

Garden Family Kuxel Room

Garden Family Kuxel Room

Highlights

Garden
Patio
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Rainfall showerhead
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Vaichil Double Room

Vaichil Double Room

Vaichil Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Rainfall showerhead
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ipil Double Room

Ipil Double Room

Ipil Double Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Rainfall showerhead
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Kool Luxury Suite Room

Kool Luxury Suite Room

Kool Luxury Suite Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Lekil Luxury Suite Room

Lekil Luxury Suite Room

Lekil Luxury Suite Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Tsijil Double Room

Tsijil Double Room

Tsijil Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hairdryer
Rainfall showerhead
Private bathroom
Bathrobes
Champagne service
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Queen Banomil Room

Garden Queen Banomil Room

Garden Queen Banomil Room

Highlights

Garden
Patio
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jr. Chulel Suite Room

Jr. Chulel Suite Room

Jr. Chulel Suite Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

San Cristóbal de las Casas

A family-friendly stay in the heart of San Cristóbal de las Casas awaits you at Casa Lum. Within a short 5-minute stroll, you'll find San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo. Highlights at this Colonial hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Casa Lum, serves Mexican cuisine and is open for breakfast, brunch, lunch and dinner. Other amenities include free Wi-Fi in public areas, spa services and laundry facilities. Each morning cooked-to-order breakfast is served between 7 AM and noon. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Zona Centro hotel include Arches of Carmen and Ex-Convent of Santo Domingo.

What's nearby

  • San Cristóbal de las Casas Cathedral - 3 min walk
  • Plaza 31 de Marzo - 4 min walk
  • Mesoamerican Museum of Jade - 5 min walk
  • Santo Domingo Handicraft Market - 7 min walk
  • Ex-Convent of Santo Domingo - 9 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪El Tacoleto - ‬1 min walk
  • ‪La Vina de Bacco - ‬1 min walk
  • ‪Casa Lum - ‬1 min walk
  • ‪Miura Restaurante - ‬1 min walk
  • ‪Nostalgia 'Sabor Istmeño' - ‬1 min walk

About this property

Casa Lum

Colonial San Cristóbal de las Casas hotel in Zona Centro with free parking
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, spa services, and multilingual staff are also featured at the family-friendly Casa Lum. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial San Cristóbal de las Casas hotel.

  • 1 building
  • 8 guestrooms or units
  • 2 levels
  • Built in 1900
  • Childcare (surcharge)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Casa Lum offers 8 accommodations with iPod docking stations and MP3 docking stations. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 300 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 80 to 200 for adults and MXN 80 to 200 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Casa Lum

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 1900
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Limited room service

More

  • Free local calls
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Lum

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 200 for adults and MXN 80 to 200 for children
  • Airport shuttle fee: MXN 1800 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Lum Hotel San Cristobal de las Casas
Casa Lum Hotel
Casa Lum San Cristobal de las Casas
Casa Lum
Casa Lum San Cristobal De Las Casas, Mexico - Chiapas
Casa Lum Hotel
Casa Lum San Cristóbal de las Casas
Casa Lum Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Casa Lum?

Casa Lum offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Lum?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Casa Lum on 19 Nov 2024 start from AU$172.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Casa Lum?

Yep, Casa Lum has a free self car park. Onsite parking is limited.

Is there a spa on site at Casa Lum?

There's no onsite spa, but this property does offer services like massages.

What makes Casa Lum a romantic place to stay?

Couples spa treatments and al fresco dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Casa Lum.

Is Casa Lum family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Casa Lum is a hit with families.

Does Casa Lum serve breakfast?

Yeah, cooked-to-order breakfast is offered daily from 7 AM to noon.

Is there a free airport shuttle available at Casa Lum?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Casa Lum?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Casa Lum?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa Lum?

No, pets and service animals are not allowed.

Casa Lum Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 123 out of 139 reviews" "
Rating 8 - Good. 14 out of 139 reviews" "
Rating 6 - Okay. 1 out of 139 reviews" "
Rating 4 - Poor. 0 out of 139 reviews" "
Rating 2 - Terrible. 1 out of 139 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, san dimas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book it! Location is perfect, rooms are spacious and property is beautiful. Staff was so great, not a single complaint.
Stayed 3 nights in Mar 2024

10/10 Excellent

C k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Karen

Stayed 1 night in Feb 2024

8/10 Good

Ketankumar, Mechanicsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best. Nice garden. The staff is excellent.
Stayed 2 nights in Feb 2024

10/10 Excellent

YOSEBA

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT SERVICE AND REALLY FRIENDLY STAFF

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Safety box was inoperable
Stayed 1 night in Nov 2023

10/10 Excellent

Jo Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, good location, very will kept and clean. Highly recommend. Restaurant very good. Hotel is first class.
Stayed 5 nights in Jul 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in a transformed mexican colonial house. Very friendly, professional staffade me feel very welcomed. Breakfast menu options were delicious. Coffee was always perfect. Rooms are very charming and spacious. Can't wait to go back!
Stayed 5 nights in Oct 2022

10/10 Excellent

Amina

Stayed 2 nights in Sep 2022

10/10 Excellent

Charles, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of everything, but still quiet.
Stayed 4 nights in May 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic hotel
Great hotel in the middle of everything . Service was great ! Food is great ! Romantic place to stay
Stayed 3 nights in Feb 2022

10/10 Excellent

Gardenia, venice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautifully styled, modern yet rustic
Stayed 3 nights in Jan 2022

10/10 Excellent

Brian

Stayed 2 nights in Jan 2022

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Nov 2021

8/10 Good

José Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff and great location. Loved the interior design of the hotel. I just felt like the beds could have been more comfortable. Also the rooms and beds were small and I could hear other guests next to us.
Stayed 1 night in Sep 2021

10/10 Excellent

Benjamin

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent to every detail, service, cleanliness , food, the management with Mr. Ramon, just let me say it was perfect.
Stayed 7 nights in Sep 2021

10/10 Excellent

LUIS X

Stayed 3 nights in Aug 2021

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar increíble! Personal muy amable
El hotel muy bonito, lleno de detalles, artesanía, muy bien localizado y todos muy amables. El Gerente, Juan, una excelente persona que nos orientó para visitar lugares cercanos y unos en nuestra ruta. Muy buenas sus recomendaciones.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the staff. So nice.
Stayed 1 night in Jun 2021

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special Vacation
Excellent service and the staff were very courteous and helpful and they make feel thst you are at home, Cass Lum its located rigth at 5he center of everything. Don Ramon the manager was on top of everything.. Im already making plans to vome back to Cass Lum and yo this beautiful town!
Stayed 7 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, centrally located, very nice interior design.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location great staff great restaurant
Stayed 6 nights in Apr 2021

2/10 Terrible

Nils

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book another hotel.
Had to get a refund during check in. Did not live up to expectations and charged more than was was expected. Will not return. Ended up booking at another hotel.
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very friendly and courteous staff members, clean rooms and beautiful view. I thank Gabriel a very nice staff member who was so helpful with all of our needs.
Stayed 2 nights in Apr 2021