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Hotel Mukul Na

3.0 star property
Hotel in San Cristóbal de las Casas with 24-hour front desk and restaurant

Photo gallery for Hotel Mukul Na

Front of property
Standard Room, Multiple Beds, Resort View
Reception
Elite Room
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AU$54
includes taxes & fees
7 May - 8 May

Explore the area

Map
Dr. Manuel Velazco Suárez, 5, San Cristóbal de las Casas, CHIS, 29244
  • Mesoamerican Museum of Jade
    ‪8 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪10 min walk‬
  • Santo Domingo Handicraft Market
    ‪15 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪88 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Garden
Patio
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Laptop workspace
Daily housekeeping
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Resort View

Standard Room, Multiple Beds, Resort View

Standard Room, Multiple Beds, Resort View

Highlights

Garden
Patio
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Laptop workspace
Daily housekeeping
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Elite Room

Elite Room

Elite Room

Highlights

Balcony or patio
Garden
Separate sitting area
Individually furnished
Kitchenette
Mini-fridge
Smart TV
Memory foam bed
  • Sleeps 6
  • 1 King Bed, 1 Queen Bunk Bed and 1 Double Sofa Bed

About the area

San Cristóbal de las Casas

At Hotel Mukul Na you'll be within just a 10-minute stroll of Regional Costume Museum and La Merced Church. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include a snack bar/deli and laundry facilities. .Sights within a 10-minute walk of this 3-property class San Cristóbal de las Casas hotel include Mesoamerican Museum of Jade and Amber Museum of Chiapas.

What's nearby

  • Mesoamerican Museum of Jade - 8 min walk - 0.7 km
  • Plaza 31 de Marzo - 10 min walk - 0.9 km
  • San Cristóbal de las Casas Cathedral - 10 min walk - 0.9 km
  • Ex-Convent of Santo Domingo - 11 min walk - 0.9 km
  • Santo Domingo Handicraft Market - 15 min walk - 1.3 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 88 min drive

Restaurants

  • ‪Tamales Regionales - ‬6 min walk
  • ‪Restaurante Long Cheng - ‬6 min walk
  • ‪Huarache Veloz - ‬3 min walk
  • ‪La Casa Azul - ‬6 min walk
  • ‪Domino's Pizza - ‬4 min walk

About this property

Hotel Mukul Na

Hotel in San Cristóbal de las Casas with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Mukul Na also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Free self parking is available.

This 3-star San Cristóbal de las Casas hotel is smoke free.

  • 50 guestrooms or units
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Mukul Na offers 50 accommodations with a hairdryer. Rooms open to patios. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Spanish

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  • Free WiFi
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  • Laundry
4.6 out of 5, Wonderful, 22 reviews
The price is AU$37
includes taxes & fees
7 May - 8 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper

More

  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 24 December:
  • One of the dining venues
  • Bar/Lounge
  • Laundry facilities
  • Parking area

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Hotel Mukul Na Hotel
Hotel Mukul Na San Cristóbal de las Casas
Hotel Mukul Na Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Hotel Mukul Na?

Hotel Mukul Na offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mukul Na?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Mukul Na on 7 May 2025 start from AU$54.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Mukul Na?

Yep, Hotel Mukul Na has a free self car park.

What makes Hotel Mukul Na a romantic place to stay?

A lounge bar, plus private patios in the guestrooms, help set the scene for a romantic weekend at Hotel Mukul Na.

Is there a free airport shuttle available at Hotel Mukul Na?

No, Hotel Mukul Na does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Mukul Na?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from December 24 until December 24.

What time are check-in & check-out at Hotel Mukul Na?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Mukul Na?

No, pets are not allowed.

Hotel Mukul Na Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 78 out of 109 reviews
Rating 8 - Good. 17 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 5 out of 109 reviews
Rating 2 - Terrible. 5 out of 109 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Víctor Manuel

Stayed 2 nights in Dec 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Yadira

Liked: Staff & service, property conditions & facilities
Beautiful place and people are very friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

Oliver

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property it’s perfect to stay. The only problem is that it’s the street. It’s under construction
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff professional ,nice room,good restaurant onsite
Stayed 1 night in Jan 2025

10/10 Excellent

Myrna Eloisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonita propiedad colonial, personal muy amable y atento. Tiene una bonita vista en su interior. Nomas como mejora, deberían considerar pantallas más grandes en habitaciones para apreciar mejor los programas, películas y series. De allí en fuera lo recomiendo y volvería a regresar.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sandra del Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

karen yannira

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Jesús

Stayed 1 night in Jan 2025

10/10 Excellent

ELISAVET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Eros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy buen ubicado, facil acceso, habitacion excelente, unicamente los colchones son muy suaves para mi
Stayed 1 night in Nov 2024

8/10 Good

karen yannira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cómodo para familias y estancias cortas muy centrico
Stayed 6 nights in Dec 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen atención del personal Habitaciones muy nuevas y limpio
Stayed 9 nights in Dec 2024

10/10 Excellent

José Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

María de Montserrat

Stayed 2 nights in Dec 2024

8/10 Good

María de Montserrat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Muy bien hotel, solo que el estacionamiento es algo reducido.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandra

Stayed 1 night in Dec 2024

10/10 Excellent

Joselin del Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, solamente un poco de ruido de la calle.
Stayed 1 night in Dec 2024

10/10 Excellent

Ali Santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar muy limpio

Buena recepción, muy limpio el lugar.
Stayed 2 nights in Dec 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien

Muy agradable, y el personal muy amable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Osvaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es bastante bonito, muy fotografiable, las habitaciones son comfortables y perfectas, como lo esperariamos, el unico defecto es el baño que no cerraba su puerta (posiblemente solo en mi habitacion), de ahi exelente recomendado
Stayed 1 night in Dec 2024

2/10 Terrible

maria juliana elvira

Travelled with family
Disliked: Staff & service, room comfort

Personal sin criterio

MAL SERVICIO AL CLIENTE. OJO OFRECEN ESTACIONAMIENTO PERO ES PEQUEÑO Y NO ENTRAN TODOS LOS AUTOS. El 24 de Dic llegamos tarde, nos abrieron el estacionamiento y nos dijeron que nos estacionáramos detrás de un auto, a las 5:45AM tocaron la puerta para mover nuestro auto porque iban a salir! Como atascaron el estacionamiento fue complicado incluso sacar el auto. Al otro día dimos nuestro comentario que eso no se hace, como huésped uno va a descansar y más en una fecha como el 24 de Dic, comentamos que no deberían dejar pasar más autos al estacionamiento si no tienen lugar y que deberían decir y lo dejamos afuera y quizá puedan ellos “echarle un ojo” pero no que nos hagan meterlo estorbando y nos despierten 5:45 AM para moverlo, y nos dijeron que “se nos advirtió” cosa que no fue cierta, dijeron también “eran las 6AM” igual les comentamos que no importaba somos huéspedes y eso no se hace, cuando dijimos que nadie nos dijo que debíamos moverlo de madrugada nos contestó la de recepción “pues no se a quien creerle si a usted o a mi gente”, a partir de esa respuesta decidí no argumentar más, evidentemente el personal debería tener mayor capacitación de servicio al cliente para poder tener un mayor criterio. MALA señal del wifi. Almohadas incómodas. El personal de recepción es el más ineficiente que me ha tocado, no escuchan y en cambio se “defienden” :(
Stayed 1 night in Dec 2024

10/10 Excellent

Yasutaka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サンクリストバルデラスカサス観光にて利用

サンクリストバルデラスカサス観光にて利用。 駐車場が部屋の前で利便性が良い。 中心地からは少し遠いが、車での利用には良いと思う。 12月末に泊まったのだが、一泊目は寒くて凍えたが、翌日追加の毛布を借りられたので問題なく過ごせた。
Stayed 2 nights in Dec 2024