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Hotel San Luis

3.0 star property
Hotel in San Cristóbal de las Casas with 24-hour front desk and restaurant

Photo gallery for Hotel San Luis

Property entrance
Lobby sitting area
Standard Room
Courtyard
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AU$60
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
Calle Diego de Mazariegos 51, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240
  • Mesoamerican Museum of Jade
    ‪7 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪7 min walk‬
  • Santo Domingo Handicraft Market
    ‪10 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪72 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

Highlights

LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double

Standard Double

Standard Double

Highlights

LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

About the area

San Cristóbal de las Casas

Hotel San Luis puts you in the heart of San Cristóbal de las Casas, within steps of La Merced Church and Amber Museum of Chiapas. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Mar y Tierra, serves Regional cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 8 AM and noon. There's also the convenience of free parking nearby. .Sights within a 10-minute walk of this 3-property class De La Merced hotel include Regional Costume Museum and Plaza 31 de Marzo.

What's nearby

  • Plaza 31 de Marzo - 5 min walk - 0.5 km
  • Mesoamerican Museum of Jade - 7 min walk - 0.6 km
  • San Cristóbal de las Casas Cathedral - 7 min walk - 0.6 km
  • Santo Domingo Handicraft Market - 10 min walk - 0.9 km
  • Ex-Convent of Santo Domingo - 12 min walk - 1.1 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 72 min drive

Restaurants

  • ‪Claudia Santiz - ‬4 min walk
  • ‪Tamales Regionales - ‬4 min walk
  • ‪Pollo Puig - ‬2 min walk
  • ‪Toscano Café & Restaurante - ‬3 min walk
  • ‪La REAL - ‬4 min walk

About this property

Hotel San Luis

Hotel in San Cristóbal de las Casas with 24-hour front desk and restaurant
There's a restaurant on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Hotel San Luis.

This 3-star San Cristóbal de las Casas hotel is smoke free.

  • 24 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
Hotel San Luis offers 24 accommodations with complimentary bottles of water and free toiletries. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Spanish

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  • Laundry
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includes taxes & fees
11 Apr - 12 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to noon for a fee: MXN 80 for adults and MXN 80 for children
  • A restaurant

Restaurants on site

  • Mar y Tierra

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel San Luis

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 80.00 for adults and from MXN 80.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel San Luis San Cristobal de las Casas
San Luis San Cristobal de las Casas
Hotel Hotel San Luis San Cristobal de las Casas
Hotel San Luis San Cristobal de las Casas
San Cristobal de las Casas Hotel San Luis Hotel
San Luis
Hotel Hotel San Luis
Luis Cristobal Las Casas
Hotel San Luis Hotel
Hotel San Luis San Cristóbal de las Casas
Hotel San Luis Hotel San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Hotel San Luis?

Hotel San Luis offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel San Luis?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel San Luis on 6 Apr 2025 start from AU$60.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel San Luis serve breakfast?

Yep, cooked-to-order brekkie is served daily between 8 AM and noon.

Is there a free airport shuttle available at Hotel San Luis?

No, Hotel San Luis does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel San Luis?

Yep, you can grab a meal at Hotel San Luis's onsite restaurant that serves Regional cuisine.

What time are check-in & check-out at Hotel San Luis?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel San Luis?

No, pets and service animals are not allowed.

Hotel San Luis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 111 out of 196 reviews
Rating 8 - Good. 64 out of 196 reviews
Rating 6 - Okay. 11 out of 196 reviews
Rating 4 - Poor. 5 out of 196 reviews
Rating 2 - Terrible. 5 out of 196 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph, Thonotosassa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel San Luis is my favorite place to stay in San Cristobal de Las Casas. It provides great value for the money.
Stayed 1 night in Nov 2024

10/10 Excellent

Janett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been here several times and still want to do it, all is quiet and clean and for the area the price is good for my bag
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities
Unfortunately the conditions of the rooms are not optimal as walls are dirty, tv didn't work and lighting in the room was poor. The main hall as you enter the building is lovely and very bohemian though, shame the condition of the rooms are not good.
Stayed 4 nights in Feb 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area close to city center ,nice restaurants,churches.
Stayed 6 nights in Feb 2024

4/10 Poor

James

Stayed 3 nights in Feb 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff
I stayed in the hotel for 2 nights. The location is very good, around a 7 minute walk to the centre. It's almost accross from the Ambar Museum, close drive to the ADO bus terminal. The staff was friendly and helpful. The room was comfortable.
Stayed 2 nights in Jul 2023

10/10 Excellent

Joseph, Thonotosassa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. My room was clean and comfortable. The hotel provides great value for the money.
Stayed 1 night in May 2023

10/10 Excellent

Darlene

Stayed 2 nights in Jan 2023

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extended stay at Hotel San Luis
Very comfortable here. The only complaint would be that you can hear clearly from other rooms, the talking and especially in the halls. Talked to the owners about loud voices in hall at 3 in the am two knights, she looked into it and the last night was quiet at that time.🙂
Stayed 3 nights in Jan 2023

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd stay in Hotel San Luis
We have stayed here 5 or 6 years ago. We were happy with our stay then and now. The owners were very acvomodating a knoledgable of the area. We started with 3 nights and are now on 5th and 6th
Stayed 1 night in Jan 2023

10/10 Excellent

guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 8 nights in Jul 2022

8/10 Good

Alejandro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. They were extremely accommodating and allowed us to check in early. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there. Only gave four stars because noise from neighboring rooms was an issue, and water pressure on the sink was low.
Stayed 2 nights in Mar 2022

10/10 Excellent

Israel

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for budget conscious travelers
A great place to stay especially for budget conscious travelers. It is within a few blocks of the major attractions, super close to great restaurants and the service level is excellent.
Stayed 3 nights in Jan 2022

10/10 Excellent

rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed An extra week , for the comfort of the hotel and the city. Will stay here again.
Stayed 6 nights in Jan 2022

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place I would stay again.
Stayed 1 night in Dec 2021

10/10 Excellent

Carolina

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great service and great location
Stayed 5 nights in Nov 2021

6/10 Okay

Donita

Liked: Cleanliness
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, wifi excellent, price. Only thing i should have done my homework is that check the temperature or weather before i left home; i was cold at night.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome if you're traveling alone or couples
I really enjoyed the hotel is 3 blocks away from San Cristóbal city center. Small yet really comfortable. Cleanliness is excellent.
Stayed 4 nights in May 2021

10/10 Excellent

Haytham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hôtel. The owner is very friendly and speaks English. Great location.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel San Luis is clean, comfortable, and close to the center of the city. The staff is very friendly and helpful. Susana speaks excellent English and can help you with places and things to do nearby.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, very quiet and comfortable beds. Bath very clean and hot water. Had an issue with the hot water though, it did not last for all four of us. Restaurants and shops at a walkable distance.
Stayed 2 nights in Jan 2021