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Viejas Casino & Willows Hotel

4.0 star property
Adults-only resort with 4 restaurants and full-service spa
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Viejas Casino & Willows Hotel

Exterior
Property grounds
Lobby
Bowling
Seasonal outdoor pool, pool cabanas (surcharge)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Pool
  • 24/7 front desk
The price is AU$254
includes taxes & fees
23 Jan - 24 Jan

Explore the area

Map
5000 Willows Road, Alpine, CA, 91901
  • Viejas Casino
    ‪1 min walk‬
  • Viejas Outlet Center
    ‪2 min walk‬
  • Viejas Bowl
    ‪2 min walk‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪38 min drive‬

Room options

View all photos for Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

8.8 out of 10
Excellent
(25 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Ceiling fan
  • Sleeps 2
  • 1 King Bed

Similar properties

Property grounds

Sycuan Casino Resort

Pool
Spa
Parking included
Free WiFi
4.6 out of 5, Wonderful, (1101)
The price is AU$117
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Sycuan Casino Resort

About the area

Alpine

At Viejas Casino & Willows Hotel you'll be within steps of Viejas Casino and Viejas Outlet Center. Highlights at this resort include 4 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages and body wraps along with hydrotherapy and mani/pedis. The café, The Cafe, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the 24-hour gym, steam room, seasonal outdoor swimming pool and pool cabanas. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Plus you'll find a casino, free wired Internet in public areas and a snack bar/deli. Each morning full breakfast is served between 4:00 AM and 1:00 PM. There's also free valet parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this 4-property class Alpine resort include Viejas Bowl and Alpine Branch San Diego County Library.
View more Resorts in AlpineOpens in a new window

What's nearby

  • Viejas Casino - 1 min walk
  • Viejas Outlet Center - 2 min walk
  • Cleveland National Forest - 12 min drive
  • Sycuan Casino - 18 min drive
  • Barona Casino - 27 min drive

Getting around

  • San Diego, CA (SAN-San Diego Intl.) - 38 min drive

Restaurants

  • ‪Baron Long Bar & Grill - ‬1 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Caffe Adesso - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Grove Steakhouse - ‬1 min walk

About this property

Viejas Casino & Willows Hotel

Adults-only resort with 4 restaurants and full-service spa
Viejas Casino & Willows Hotel offers its guests a full-service spa, a steam room, and a 24-hour fitness centre. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. A casino, a seasonal outdoor pool, and a terrace are also featured at the business-friendly Viejas Casino & Willows Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Alpine resort.

  • 237 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
Viejas Casino & Willows Hotel offers 237 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Alpine resort provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free casino shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: USD 3 to 14 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Baron Long Bar & Grill
  • Ginger Noodle Bar
  • Grove Steakhouse
  • The Cafe

Things to do

  • 2,500 slot machines
  • 24-hour gym
  • 50 gaming tables
  • Arcade/game room
  • Bingo
  • Bowling alley
  • Casino (133,000 square feet of space)
  • Concerts/live shows
  • Full-service spa
  • Games
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 05 November to 15 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per day
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3 to 14 per person
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • The seasonal pool will open on 15 May and close on 03 December.
  • Pool access available from 10:00 AM to 6:00 PM
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Frequently asked questions

What is the cancellation policy at Viejas Casino & Willows Hotel?

Viejas Casino & Willows Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Viejas Casino & Willows Hotel?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at Viejas Casino & Willows Hotel on 23 Jan 2025 start from AU$230.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Viejas Casino & Willows Hotel?

Yep, Viejas Casino & Willows Hotel has a free self car park and free valet parking.

Is there a spa on site at Viejas Casino & Willows Hotel?

Yep, there is an onsite spa at Viejas Casino & Willows Hotel. You'll enjoy heaps of services like body wraps, facials and body treatments.

Does Viejas Casino & Willows Hotel have a pool?

Viejas Casino & Willows Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from May 15 to December 03).

What luxury perks are available at Viejas Casino & Willows Hotel?

Viejas Casino & Willows Hotel features a full-service spa, 4 restaurants and 2 bars. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Viejas Casino & Willows Hotel a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Viejas Casino & Willows Hotel.

Is Viejas Casino & Willows Hotel family-friendly?

No, Viejas Casino & Willows Hotel is an adults-only property.

Does Viejas Casino & Willows Hotel serve breakfast?

Yep, full brekkie is offered daily between 4:00 AM and 1:00 PM.

Is there a free airport shuttle available at Viejas Casino & Willows Hotel?

No, Viejas Casino & Willows Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Viejas Casino & Willows Hotel?

Yep, you can grab a meal at Viejas Casino & Willows Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Viejas Casino & Willows Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Viejas Casino & Willows Hotel?

No, pets are not allowed.

Viejas Casino & Willows Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1005 reviews" "
Rating 8 - Good. 188 out of 1005 reviews" "
Rating 6 - Okay. 78 out of 1005 reviews" "
Rating 4 - Poor. 39 out of 1005 reviews" "
Rating 2 - Terrible. 34 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 1st time at the casino I didn’t like that as soon as I walked inside you can smell the cigarette smoking and I don’t like that . 🙁 I stayed there because I went to a concert ,
Stayed 1 night in Oct 2024

4/10 Poor

Mario

Stayed 1 night in Oct 2024

8/10 Good

Patricia, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was an odor in the water
Stayed 1 night in Oct 2024

10/10 Excellent

maria, pico rivera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice casino
Stayed 2 nights in Oct 2024

6/10 Okay

Laurence

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa Gaxiola, El Centro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 2 nights in Oct 2024

4/10 Poor

michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Dreams of a nice getaway only to be disappointing
We made our reservation kinda at the spur of the moment. We gamble at the casino off and on and like it. This first time making the reservation was easy. The part that we are disappointed in was when I checked us in the front desk person ask if we were celebrating anything. I said, my partner's life. He had come come from the last hospital stay about 2 weeks ago. This trip was just to relax and gamble a little. We were supposed to be in a poolside room close to the elevator and a room with a balcony if possible. The clerk was alone and I repeated my request but she was ignoring my comments. She kept watching her line grow and on the phone asking for help. She said very little and when we checked in the room it was extremely small no pool view, wrong tower. The bathroom shower had long hair on the sitting area at least 20 inches long and 6 strands. The room was missing a chair. We ordered room service and eating was hard without the 2nd chair. Then on top of all of this the food was all barely warm, partly cold except the clam chowder was great. So our getaway first time at Viejas hotel turned out to be very disappointing. I hope after reading this you might consider offer us a comp room in the correct tower and make our trip back a positive trip.We've had some major doctor/hospital bills to pay. I diverted money to Viejas for my partner and it was poor at best. We did try to reach front desk to ask about another room, but they phone rang and rang and then stopped ringing.
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. The staff was very friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean room
Always a pleasure to stay. Rooms are always pleasantly clean. Easy access to the casino and rooms are very soundproof from hearing outside noise.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Room was great. Bed was so comfortable! Excellent stay.
Stayed 1 night in Oct 2024

8/10 Good

Hilda

Liked: Staff & service, property conditions & facilities
Nice quit clean enjoy the outlet shopping
Stayed 1 night in Oct 2024

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!! Will definitely stay again!!
Stayed 3 nights in Oct 2024

10/10 Excellent

ABIGAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Eric

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique to report; We arrived after 3:00PM. To my surprise, the frond desk still wanted us to wait to get the room. NOT GOOD. The hotel is a 5 story building; it's hard to believe they did not have the room available. Also, they told me to would put $75 on hold for accidental incidents, when I got home the following day, my credit company informed me they have charged my card for $90. I will only accept the resort fee for $15. I will give them 24 hours to clear the $75 charge. If I find out the unauthorized excess charge has not been cleared yet, I will file a formal complaint to my credit card company.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rudy

Liked: Cleanliness, property conditions & facilities
the place is amazing. got there for check in and the rooms were not ready till 1 hour after and the lady at the lobby sucks at service
Stayed 1 night in Oct 2024

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our quick getaway
First time staying at the Willow hotel at Viejas Casino. We thoroughly enjoyed the ambiance, as well as the 21 and over requirements set by the hotel. This allowed for us to enjoy our room without the running of the halls by teenagers and playful little ones. We will highly recommend this location
Stayed 1 night in Oct 2024

10/10 Excellent

Marwan Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good experience
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Stayed 1 night in Sep 2024

10/10 Excellent

Alejandra

Stayed 1 night in Oct 2024

10/10 Excellent

Spencer, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
….
Stayed 1 night in Sep 2024