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Courtyard Toluca Tollocan

3.5 star property
Hotel in Toluca with free valet parking and free local area shuttle
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Courtyard Toluca Tollocan

Lobby sitting area
Terrace/patio
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Laundry
    Laundry
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Paseo Tollocan 834, Toluca, MEX, 50220
    Galerias Toluca
    5 min walk
    Town Square Metepec
    4 min drive
    Las Americas Plaza
    6 min drive
    Toluca, Estado de Mexico (TLC-Toluca Intl.)
    18 min drive

Room options

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • 54 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Toluca
Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (307)
The price is AU$186
for 1 night
includes taxes & fees
5 Oct - 6 Oct
DoubleTree by Hilton Toluca

About the area

Toluca

At Courtyard Toluca Tollocan you'll be within a 10-minute walk of Galerias Toluca and 3.6 km (2.2 mi) from Las Americas Plaza. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The bistro, The Bistro Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Meeting rooms, a 24-hour business centre, and conference space are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a gym and coffee/tea in a common area. Each morning buffet breakfast is available. There's also free valet parking, along with the convenience of a free area shuttle. .Within a 15-minute drive of this 3.5-property class Toluca hotel, attractions include Galerias Metepec Shopping Center and Centro Dinámico Pegaso.

What's nearby

  • Galerias Toluca - 5 min walk
  • Town Square Metepec - 4 min drive
  • San Carlos Golf Club - 4 min drive
  • The Cosmovitral - 6 min drive
  • Galerias Metepec Shopping Center - 6 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 18 min drive

Restaurants

  • ‪Galerías Toluca - ‬9 min walk
  • ‪Sushi Roll - ‬9 min walk
  • ‪Chili's - ‬9 min walk
  • ‪Tebori - ‬2 min walk
  • ‪El 9 Argentino - ‬9 min walk

About this property

Courtyard Toluca Tollocan

Hotel in Toluca with free valet parking and free local area shuttle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a library, and a terrace are also featured at the business-friendly Courtyard Toluca Tollocan. A free shuttle from the airport to the hotel (available 24 hours) and An area shuttle are free. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Toluca hotel.

  • 1 building
  • 184 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 2012
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Courtyard Toluca Tollocan offers 184 air-conditioned accommodations with iPod docking stations and MP3 docking stations. LCD televisions come with premium cable channels and Netflix. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Toluca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour free airport pick-up shuttle on request
  • 24-hour airport shuttle
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: MXN 399 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Bistro Restaurant

Things to do

  • Gym
  • Library

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (51 centimetre high)
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Building
  • Built in 2012
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival

Renovations and closures

This property is undergoing renovations from 18 June 2024 to 30 September 2024 (completion date subject to change).
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 399 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Tollocan
Courtyard Tollocan Hotel
Courtyard Tollocan Hotel Toluca
Courtyard Toluca
Courtyard Toluca Tollocan
Courtyard Toluca Tollocan Hotel
Courtyard Toluca Tollocan Hotel
Courtyard Toluca Tollocan Toluca
Courtyard Toluca Tollocan Hotel Toluca

Frequently asked questions

What is the cancellation policy at Courtyard Toluca Tollocan?

Courtyard Toluca Tollocan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard Toluca Tollocan?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Courtyard Toluca Tollocan on 29 Sept 2024 start from AU$216.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard Toluca Tollocan?

Yep, Courtyard Toluca Tollocan has a free self car park and free valet parking.

Is Courtyard Toluca Tollocan family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Courtyard Toluca Tollocan is a hit with families.

Does Courtyard Toluca Tollocan serve breakfast?

Sure does, buffet brekkie is served daily.

Is there a free airport shuttle available at Courtyard Toluca Tollocan?

Yep, there's a free shuttle from the airport to the hotel that runs 24 hours a day on request.

Is there a bar or restaurant at Courtyard Toluca Tollocan?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Courtyard Toluca Tollocan?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Courtyard Toluca Tollocan?

No, only service animals are allowed.

Courtyard Toluca Tollocan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 72 out of 130 reviews" "
Rating 8 - Good. 43 out of 130 reviews" "
Rating 6 - Okay. 6 out of 130 reviews" "
Rating 4 - Poor. 4 out of 130 reviews" "
Rating 2 - Terrible. 5 out of 130 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

RAMON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ronald

Business traveller
Liked: Amenities
Always treated nice!
Stayed 2 nights in Aug 2023

10/10 Excellent

Agustin

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very kind staff, very easy check in/out. Nice backyard area to soak some sun and breakfast was good. I wish they had a water dispenser in the lobby.

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2021

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was easy and quick. The room was clean and no issues. The only issue I had was that I had coordinted with the hotel 3 days in advance to pick me up at the Mexico City airport and no one showed up.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place in Toluca
The hotel is one of the nicer properties in Toluca. If you need to be in Toluca, this is the place to stay. It feels very safe. The property and the rooms are very clean. Excellent, bi-lingual staff is there to help and offer assistance. The breakfast is very good, albeit overpriced. The only complaint I had was the shower; it took nearly five minutes to get warm. Also, the restaurant next door was a good option.
Stayed 3 nights in Jun 2019

2/10 Terrible

Jason

Disliked: Staff & service
Poor customer service
I booked my hotel through hotels.com. Received a confirmation email and everything. I showed up at the hotel only to find that the hotel front desk clerk told me I did not have a reservation. Once I got hotels.com involved in it, we figured out that the hotel had canceled my reservation without notifying me or hotels.com. They said they were full and had to send me down the road to another hotel. I have stayed here before, I always stay here when coming to this area. It’s fine for business when you’re just using it to sleep. However, I’m not impressed with the service received this last time
Stayed 2 nights in Mar 2019

4/10 Poor

Daniel

Had reservation moved after overbooking
The hotel overbooked and moved me to another hotel near the airport. They had a hired car drop me off there, claiming it was a complimentary shuttle, then tried to charge me for it. They also did not transfer the reservation to the new hotel, making things more complicated. Only after having a hotels.com rep call them and get things sorted was this rectified. After talking ti a few people, this is a somewhat regular thing for this establishment.
Stayed 3 nights in Feb 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with great service and amenities.
Stayed 3 nights in Jan 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toluca nice place to Stay
Very nice hotel with good service.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It is a nice hotel but no swimming pool
Stayed 2 nights in Aug 2018

4/10 Poor

Brandon, Ciudad de Mexico, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
American Cookie Cutter Hotel that Charges Extra
The location of the hotel was quite nice & the staff was incredibly friendly, however, like most American companies, they smile to your face while they steal from you. I was charged 600 pesos for breakfast that Expedia indicates is included. The friendly receptionist took my information & asked me to email someone about the problem (presumably the marketing manager). This has happened to me often in MX. I won't hear anything back. The first day, they didn't have ANY hot items on the buffet, just cold cuts, cheese, cereal, and old bread. I live in CDMX. I know they didn't pay more than 400 pesos FOR EVERYONE to eat. The next day, we didn't waste our money on the abysmal food. So... in total, this typical American hotel stole 1,200 pesos.
Stayed 2 nights in Mar 2018

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you very much!
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here when I visit a customer in Toluca and it is a great hotel. Service is great and the area is nice and accessible to get around.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel
This is a new hotel, which is always nice. It is right next to a quality steakhouse, which is also nice. My only complaint is that the check-out service was a bit slower than usual. Other than that, it's a great place to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort