JW Marriott San Francisco Union Square

4.5 star property
Luxury San Francisco hotel in Downtown San Francisco with a 24-hour fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for JW Marriott San Francisco Union Square

Meeting facility
Premium bedding, down duvets, pillow-top beds, in-room safe
Terrace/patio
Premium bedding, down duvets, pillow-top beds, in-room safe
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
515 Mason Street, San Francisco, CA, 94102
  • Union Square
    2 min walk
  • Westin St Francis Hotel Glass Elevators
    3 min walk
  • SF Masonic Auditorium
    6 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    12 min drive

Room options

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 33.0 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 33.0 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 33.0 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 43.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 33.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 33.0 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 33.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 33.0 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

San Francisco

A luxury stay in the heart of San Francisco awaits you at JW Marriott San Francisco Union Square. Within steps you'll find Union Square and San Francisco Museum of Modern Art within a 15-minute stroll. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Level III Restaurant, serves Californian cuisine and is open for breakfast, lunch and dinner. Level III Bar is the hotel's own bar, serving drinks along with lunch and dinner. 4352 square feet (404 square metres) of event facilities include 15 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. There's also the convenience of valet parking. .Within a 20-minute walk of this 4.5-property class Downtown San Francisco hotel, attractions include Moscone Convention Center and Embarcadero Center.

What's nearby

  • Union Square - 2 min walk
  • San Francisco Museum of Modern Art - 13 min walk
  • Moscone Convention Center - 16 min walk
  • Oracle Park - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • ‪Golden Gate Tap Room - ‬2 min walk
  • ‪Pacific Cocktail Haven - ‬1 min walk
  • ‪Shelton Theater - ‬2 min walk
  • ‪Sears Fine Food - ‬3 min walk
  • ‪Cocobang - ‬3 min walk

About this property

JW Marriott San Francisco Union Square

Luxury San Francisco hotel in Downtown San Francisco with a 24-hour fitness centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4352 square feet (404 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury JW Marriott San Francisco Union Square. The hotel can provide wedding services and tour/ticket assistance. Parking is available for a fee.

This 4.5-star San Francisco hotel is smoke free.

  • 1 building
  • 344 guestrooms or units
  • 21 levels
  • Conference rooms
  • 4352 sq ft of conference space
  • 404 sq. m of conference space
  • Built in 1987
  • Deli
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
JW Marriott San Francisco Union Square offers 344 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries.

This San Francisco hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English, Farsi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 73 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Level III Bar
  • Level III Restaurant

Family friendly

  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 4,352 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 21 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Weight limit: 25 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35.25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per day (rates may vary)
  • Valet parking fee: USD 73 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hotel San Francisco Union Square
JW Marriott San Francisco Union Square
Jw Marriott San Francisco Union Square Hotel San Francisco
Marriott San Francisco
Pan Pacific Hotel San Francisco
San Francisco Jw Marriott
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square San Francisco
JW Marriott San Francisco Union Square Hotel San Francisco

Frequently asked questions

What is the cancellation policy at JW Marriott San Francisco Union Square?

JW Marriott San Francisco Union Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott San Francisco Union Square?

As of 14 Nov 2024, prices found for a 1-night stay for 2 adults at JW Marriott San Francisco Union Square on 22 Nov 2024 start from AU$307.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott San Francisco Union Square?

Yep, JW Marriott San Francisco Union Square has valet parking with in/out privileges for USD 73 per night.

Are there any beaches close to JW Marriott San Francisco Union Square?

The closest beach to JW Marriott San Francisco Union Square is Ocean Beach (9.3 km).

What makes JW Marriott San Francisco Union Square a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at JW Marriott San Francisco Union Square.

Does JW Marriott San Francisco Union Square serve breakfast?

Yep, breakfast is offered daily.

Is there a free airport shuttle available at JW Marriott San Francisco Union Square?

No, JW Marriott San Francisco Union Square does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott San Francisco Union Square?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott San Francisco Union Square?

Check-in begins at 4 PM. Check-out time is 11 AM.

JW Marriott San Francisco Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1001 reviews" "
Rating 8 - Good. 215 out of 1001 reviews" "
Rating 6 - Okay. 88 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in Union Square area of San Fran. Easy in and out . Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

4/10 Poor

Karan

Stayed 1 night in Aug 2024

6/10 Okay

Pamela

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Property was location was perfect to being near shopping and activities.
Stayed 4 nights in Jul 2024

4/10 Poor

Silas

Stayed 6 nights in Jul 2024

10/10 Excellent

Sandy, Union City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kathryn

Travelled with partner
Amazing service, very accommodating - will stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Eduardo, bay city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean well keep
Stayed 3 nights in Jul 2024

10/10 Excellent

Tavares

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Clean and nice service
Stayed 1 night in Jul 2024

8/10 Good

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Amy

Stayed 1 night in Jul 2024

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Front desk friendliness
Not so much friendly at the front desk and at first we got a roof right next to the gym and it sounds to much
Stayed 3 nights in Jul 2024

2/10 Terrible

Daryl

Travelled with group
Disliked: Staff & service
I had an item taken from my room. I noticed this after checkout and have tried to retrieve the item but the response has been poor. Would not recommend staying here
Stayed 3 nights in Jul 2024

10/10 Excellent

Jan

Stayed 2 nights in Jul 2024

6/10 Okay

Sajini

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Lots of extra charges. Room service rates are exorbitant but additional charges here and there. Felt like we were being nickel and dimed after already paying 300-400 for a room per night. Valet parking is $77 per night. We street parked 20 seconds away for free. Room was ok, lobby area was good with games to play.
Stayed 1 night in Jul 2024

8/10 Good

Yue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

JEROME TARIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. The staff were amazing and so nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. They let us check in early, we felt safe and the bar and wait staff were friendly and attentive. I would stay here again, however I think I am done with San Francisco. Love Marriott properties.
Stayed 2 nights in Jun 2024

10/10 Excellent

William, Cedar Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Donald, Oswego

Stayed 3 nights in Jun 2024

8/10 Good

En-Tien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the many electric outlets and USB ports for chargers. I don't care about the stocked mini bar in the refrigerator. Not many hotels do that anymore. In fact, the hotel charged me for two bottles of wine that were not in the room to begin with. After I pointed out at the counter, they took it off my final bill. The location is good. There are many dining options. I would stay there again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jeremiah, Goldsboro

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property. Great rooms. Staff was exceptionally nice and helpful
Stayed 1 night in Jun 2024

10/10 Excellent

Armenak

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
City is dirty and lots of business arround are close. Not what it used to be.
Stayed 4 nights in Jun 2024