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W San Francisco

4.5 star property
Luxury San Francisco hotel in Downtown San Francisco with 2 restaurants

Photo gallery for W San Francisco

Property amenity
Flat-screen TV, pay films, MP3 dock
Exterior
Flat-screen TV, pay films, MP3 dock
Suite, 1 Bedroom, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Free WiFi
The current price is AU$379
includes taxes & fees
28 Feb - 1 Mar

Explore the area

Map
181 3rd St, San Francisco, CA, 94103
  • San Francisco Museum of Modern Art
    ‪1 min walk‬
  • Yerba Buena Gardens
    ‪2 min walk‬
  • Moscone Convention Center
    ‪2 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking, Terrace

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed, Non Smoking, Terrace

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, Suite, 1 Bedroom, Non Smoking, City View

Flat-screen TV, pay films, MP3 dock

Fantastic Suite, Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
  • 65.0 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking, Terrace (Terrace)

Studio, 2 Double Beds, Non Smoking, Terrace (Terrace)

Studio, 2 Double Beds, Non Smoking, Terrace (Terrace)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | Living room

Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
  • 84 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Corner (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed, Corner (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, City View (Corner)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Corner (View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed, Non Smoking, Corner (View)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Pillow-top bed
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Corner (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed, Corner (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Terrace (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio, 1 King Bed, Terrace (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Pillow menu
Pillow-top bed
Down duvet
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Canopy by Hilton San Francisco SoMa

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (751)
The price is AU$276
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Canopy by Hilton San Francisco SoMa

About the area

San Francisco

A luxury stay in the heart of San Francisco awaits you at W San Francisco. Within steps you'll find San Francisco Museum of Modern Art and Moscone Convention Center. Highlights at this Art Deco hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, TRACE, is open for lunch. Living Room Bar is the hotel's own bar. 9 meeting rooms, a conference centre, and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. Full breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a short walk of this 4.5-property class Downtown San Francisco hotel include Yerba Buena Gardens and Oracle Park is within 15 minutes.

What's nearby

  • San Francisco Museum of Modern Art - 1 min walk
  • Moscone Convention Center - 2 min walk
  • Union Square - 10 min walk
  • Oracle Park - 15 min walk
  • Embarcadero Center - 16 min walk

Getting around

  • Market St & Kearny St Stop - 5 min walk
  • San Francisco Station - 16 min walk
  • San Francisco International Airport (SFO) - 23 min drive

Restaurants

  • ‪The Grove - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Oren's Hummus - ‬3 min walk
  • ‪St Regis Hotel Lobby Bar - ‬2 min walk
  • ‪The Bird - ‬3 min walk

About this property

W San Francisco

Luxury San Francisco hotel in Downtown San Francisco with 2 restaurants
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 9 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The luxury W San Francisco also features a 24-hour fitness centre, a garden, and coffee/tea in common area. Parking is available for a fee.

This 4.5-star San Francisco hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 31 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1999
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
W San Francisco offers 411 accommodations with MP3 docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Bulgarian, English, Korean, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 14 to 24 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Living Room Bar
  • TRACE
  • TRACE

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (61 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (132 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 47 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14.00 to 24.00 per person
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

San Francisco W Hotel
W Hotel San Francisco
W San Francisco
w Hotels San Francisco
w San Francisco Hotel San Francisco
W San Francisco Hotel
Hotel W San Francisco
W San Francisco Hotel
W San Francisco San Francisco
W San Francisco Hotel San Francisco

Frequently asked questions

What is the cancellation policy at W San Francisco?

W San Francisco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W San Francisco?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at W San Francisco on 28 Feb 2025 start from AU$305.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W San Francisco?

Yep, W San Francisco has valet parking with in/out privileges for USD 80 per night.

Are there any beaches close to W San Francisco?

The closest beach to W San Francisco is Ocean Beach (10.1 km).

What makes W San Francisco a romantic place to stay?

A lounge bar and late-night room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at W San Francisco.

Does W San Francisco serve breakfast?

Yeah, full brekkie is on offer on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at W San Francisco?

No, W San Francisco does not offer an airport shuttle service.

Is there a bar or restaurant at W San Francisco?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at W San Francisco?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at W San Francisco?

Dogs are welcome at W San Francisco, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 18 kg per pet.

W San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1002 reviews
Rating 8 - Good. 176 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Andy

Stayed 1 night in Nov 2024

8/10 Good

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Suki, HENDERSON

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern room, great patio, nice workout room, cute bar.
Stayed 1 night in Oct 2024

10/10 Excellent

Tynisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip!
Stayed 3 nights in Nov 2024

8/10 Good

BERNARDO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good ambience in the lobby
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Stayed 1 night in Oct 2024

10/10 Excellent

Aman, Surrey

Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2024

4/10 Poor

thomas

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Proximity is great it was a 7 to 8 out of 10. Everything appeared nice and luxurious but it was obviously a relatively-newly renovated property with glamorous photography. Day staff at the desk were snoby anti-workers that seemed offput (to say the least) any time you asked for any assistance. Personally i will never go back because of some of the staff there **especially the guy in the scotish golf flat hat** However, night shifters and foodworkers were *so amazing, helpful, and kind* that it is hard to write this. I think there is a serious problem with senior management where they feel entitled and dont want to work which is bringing down the rest of the hotel. I loved the facility, ac needs to be converted to functional units not high efficiency because they do not cool the room so the property is actually losing more money because everyone is cranking it as high as it goes. So yes if you are used to 62 deg you will get 68-78 depending on if your window is facing the sun. <-view room im talking to you leave the window shut when you are gone. All in all might stay there again if the environment is on the up.
Stayed 7 nights in Oct 2024

10/10 Excellent

Edrizio

Stayed 4 nights in Oct 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Colton

Love the w
Stayed 2 nights in Sep 2024

10/10 Excellent

Gernell

Stayed 1 night in Sep 2024

10/10 Excellent

chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, but a little noisy in the lobby
Stayed 4 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024