Ratings based on 552 Verified Reviews

Real reviews from guests who’ve stayed
4.5 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 15 Sep. 2024 on Hotels
I recommend this hotel for a stay in San Gimanigno. The location is perfect and the hotel staff was very helpful. The facility was extremely comfortable. We parked in parking lot too and easily walked to the parking lot from the hotel entrance.
Comment from Hotel Management
23 Oct. 2024 by paola, Hotel Management
Thank you for the feedback.
5 out of 5
by A verified traveller

Posted 6 Sep. 2024 on Expedia
Old hotel in an old mountain top town. Given the limitations of this environment the Cisterna is a great little hotel that met all of our needs .The Cisterna is located in Cisterna Square in town close to sights, dining and a valley view walkway. The views to the valley from the rooms is amazing. The rooms are a good size and are modernized and comfortable. The staff is great (friendly and helpful). Many choices for dining close by (in the square) but others will require some minor hills and steps to get to. The morning breakfast is adequate (continental) with cappuccino/expresso included). The hotel is within the city walls so you have to park in a lot outside the walls and walk in (hills) or the hotel can shuttle you to and from parking lot for a fee. San Gimignano is very busy during the day with tour buses etc. highly suggest an overnight stay to get the full experience and Cisterna is the perfect choice of hotel to soak in the history/ambiance of San Gimignano. Highly recommend.
Comment from Hotel Management
23 Oct. 2024 by paola, Hotel Management
Thank you for the feedback.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 22 Aug. 2024 on Hotels
5 out of 5
by A verified traveller

Posted 2 Aug. 2024 on Expedia
Great location and amazing room with a terrace with city views
5 out of 5
by A verified traveller

Posted 27 Jul. 2024 on Expedia
Center of town. Old fashioned hotel.
5 out of 5
by A verified traveller

Posted 24 Jul. 2024 on Expedia
Fantastic !!! Beautiful, perfectly located.
Comment from Hotel Management
24 Jul. 2024 by paola, Hotel Management
thank you for the feedback!
5 out of 5
by A verified traveller

Posted 23 Jul. 2024 on Expedia
I can’t recommend this hotel enough. I will definitely come back again in future. The location, views, well fitted-out bedrooms and bathrooms and powerful air conditioning units meant a comfortable and pleasant experience. I lay in bed just looking at the hand painted ceiling in the morning. It was a great experience and I had to have one of those moments where you say goodbye to the room before checking out.
5 out of 5
by A verified traveller

Posted 15 Jul. 2024 on Expedia
Beautiful town. The hotel’s location was perfect, right on the square. Lots of places to eat nearby.
Comment from Hotel Management
24 Jul. 2024 by paola, Hotel Management
thank you for the feedback!
5 out of 5
by A verified traveller

Posted 14 Jul. 2024 on Expedia
The balcony was lovely and the view was spectacular. It was enjoyed by myself and two other members of my travelling party in the evening. Breakfast was a delight and the recommendations for dinners were excellent. The staff was very friendly and helpful arranging a taxi to and from a wine tasting experience.
Comment from Hotel Management
24 Jul. 2024 by paola, Hotel Management
thank you for the feedback!
5 out of 5
by A verified traveller

Posted 7 Jul. 2024 on Expedia
Great overall experience
Comment from Hotel Management
12 Jul. 2024 by paola, Hotel Management
Thank you for the feedback