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RELAIS SANTA CHIARA - TUSCANY CHARME

4.0 star property
Tuscan-style hotel with free breakfast and rooftop terrace
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for RELAIS SANTA CHIARA - TUSCANY CHARME

Aerial view
View from room
Garden
Interior
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Via Giacomo Matteotti, 15, San Gimignano, SI, 53037
  • Historical Torture Museum
    8 min walk
  • Casa e Torre Campatelli
    11 min walk
  • Torre Grossa
    12 min walk
  • Florence (FLR-Peretola)
    53 min drive

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, travel cot

Superior Double Room

Highlights

Air conditioning
Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Minibar
  • 20 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Basic Room

Basic Room

Basic Room

Highlights

Air conditioning
Heating
TV
Hairdryer
Private bathroom
Bidet
Minibar
Satellite channels
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Basic Room, Hill View

Basic Room, Hill View

Basic Room, Hill View

Highlights

Air conditioning
Heating
TV
Hairdryer
Private bathroom
Bidet
Minibar
Satellite channels
  • 12 sq m
  • Hill view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Comfort Double Room

Minibar, in-room safe, desk, travel cot

Comfort Double Room

Highlights

Air conditioning
Heating
TV
Private bathroom
Hairdryer
Shower/bath combination
Bidet
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

San Gimignano

At RELAIS SANTA CHIARA - TUSCANY CHARME you'll be within just a 15-minute stroll of Historical Torture Museum and Museum San Gimignano 1300. Highlights at this Tuscan hotel include free buffet breakfast, a poolside bar and a bar/lounge. .Enjoy the seasonal outdoor swimming pool, kids' swimming pool and pool loungers as well as access to bike hire. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class San Gimignano hotel include Casa e Torre Campatelli and San Gimignano Pro Loco Association.

What's nearby

  • San Gimignano Communal Palace - 12 min walk
  • Piazza Duomo - 12 min walk
  • Piazza della Cisterna - 12 min walk
  • Medieval Criminal and Torture Museum - 13 min walk
  • Sovestro in Poggio Winery - 2 min drive

Getting around

  • Barberino Val d'Elsa Station - 14 min drive
  • Peretola Airport (FLR) - 53 min drive

Restaurants

  • ‪Bar La Cisterna - ‬12 min walk
  • ‪RiccaPizza - ‬10 min walk
  • ‪Bar Pasticceria Boboli - ‬10 min walk
  • ‪Riccapizza - ‬9 min walk
  • ‪Ristorante Le Vecchie Mura - ‬12 min walk

About this property

RELAIS SANTA CHIARA - TUSCANY CHARME

Tuscan-style hotel with free breakfast and rooftop terrace
RELAIS SANTA CHIARA - TUSCANY CHARME offers its guests a seasonal outdoor pool and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at RELAIS SANTA CHIARA - TUSCANY CHARME. For a fee, parking is available.

This 4-star San Gimignano hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 2 levels
  • Built in 1991
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
RELAIS SANTA CHIARA - TUSCANY CHARME offers 41 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include bidets, complimentary toiletries and hairdryers.

This San Gimignano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Languages

English, French, German, Hungarian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 20 November and 21 March.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.50 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number IT052028A1UQA2FCVK

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relais Santa Chiara
Relais Chiara
Relais Chiara Hotel
Relais Santa Chiara
Relais Santa Chiara Hotel
Relais Santa Chiara Hotel San Gimignano, Italy - Tuscany
Relais Santa Chiara San Gimignano
Relais Santa Chiara Hotel San Gimignano
Relais Santa Chiara Hotel
RELAIS SANTA CHIARA TUSCANY CHARME
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel
RELAIS SANTA CHIARA - TUSCANY CHARME San Gimignano
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel San Gimignano

Frequently asked questions

What is the cancellation policy at RELAIS SANTA CHIARA - TUSCANY CHARME?

RELAIS SANTA CHIARA - TUSCANY CHARME offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at RELAIS SANTA CHIARA - TUSCANY CHARME?

Yep, RELAIS SANTA CHIARA - TUSCANY CHARME has a self car park with in/out privileges for EUR 15 per night.

Does RELAIS SANTA CHIARA - TUSCANY CHARME have a pool?

RELAIS SANTA CHIARA - TUSCANY CHARME has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from April to October.

Is RELAIS SANTA CHIARA - TUSCANY CHARME family-friendly?

You bet! With amenities such as a children's pool and a deli, as well as travel cots in the guestrooms, it's no surprise that RELAIS SANTA CHIARA - TUSCANY CHARME is a hit with families.

Does RELAIS SANTA CHIARA - TUSCANY CHARME serve breakfast?

Sure does, free buffet breakfast is on offer daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at RELAIS SANTA CHIARA - TUSCANY CHARME?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at RELAIS SANTA CHIARA - TUSCANY CHARME?

Check-in begins at 3 PM. Check-out time is 10:00 AM.

Are pets allowed at RELAIS SANTA CHIARA - TUSCANY CHARME?

Furry friends are welcome at RELAIS SANTA CHIARA - TUSCANY CHARME, with food and water bowls on offer.

RELAIS SANTA CHIARA - TUSCANY CHARME Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 170 out of 360 reviews" "
Rating 8 - Good. 130 out of 360 reviews" "
Rating 6 - Okay. 41 out of 360 reviews" "
Rating 4 - Poor. 14 out of 360 reviews" "
Rating 2 - Terrible. 5 out of 360 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, amazing breakfast and great servi
Stayed 1 night in Apr 2024

6/10 Okay

Dominique

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Room too small
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The breakfast was incredible! The room is big and the staff are wonderful! Loved the pool and grassy lounge area! Walking distance to restaurants and shopping.
Stayed 4 nights in Oct 2023

10/10 Excellent

Ben

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little place
Stayed 1 night in Oct 2023

10/10 Excellent

Iuliana, Rancho Cordova

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay. Everything was perfect!
Stayed 1 night in Oct 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Eloy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the property was nice but the reason I give it three stars is because I booked a room with a hill view and they gave me a completely different room with a view of the parking area and a house. They claim they overbooked the rooms but upgraded us to a “Suite”. They didn’t inform us of this until I complained about it and acted as if there was no problem at all. Had I known this I would have booked another property because let’s be honest, the view is everything in Tuscany. Not an awful experience but I would probably recommend booking another property if a balcony view is a priority for you.
Stayed 1 night in Sep 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Good hotel with excellent staff on hand to make your stay a pleasant one. Plenty of loungers in the gardens by the pool also, if you want to take time out. Rooms are very comfortable and offer excellent views should you wish to upgrade. Only a short walk in to town also. Definitely recommend.
Stayed 1 night in Jul 2023

6/10 Okay

María Alícia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Front desk not very friendly We had a car to park instead of offering to us to park and pay They send us out of the property to park , when we realized that the signs at the parking spots said for guess only we wonder what do they call us , so I ask and she said our car was too big and it will take 2 spaces so we said ok we will like to park and pay for parking so she told us that she had to make a call to see if she could do it and she could tell is in 5 minutes, Then when we came back another person was there we asked again this time she said yes for 13e we can park and of course we said yes we had 3 rooms in that hotel Last names Martinez Acosta And Perez At the end our car fit perfectly in the spa that she told us we could not park there bc of the size Overall not a very friendly place to stay quite disappointed in this place we have been traveling since sept 15 all over Italy I think you can check our reservations and see what I mean This was the only disappointment so far all the other places have been GREAT Thank you
Stayed 2 nights in Sep 2022

10/10 Excellent

Shawn M

Stayed 1 night in Sep 2022

10/10 Excellent

Eric

Stayed 1 night in Sep 2022

10/10 Excellent

Trevor

Stayed 1 night in Sep 2022

10/10 Excellent

Vanessa, fort lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the countryside view and the tuscan magic. Conveniently located next to the town center. 10 min walk
Stayed 1 night in Sep 2022

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem
Thoroughly enjoyed our stay here. Great location as only 10 mins walk from San Gimignano centre. The staff are first class, very helpful and professional.
Stayed 2 nights in Sep 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, room comfort
Lovely location, limited parking b
Lovely hotel, beautiful location. Had to leave the car off site on a road, which had to be moved before 8am the next day a no choice but an early wake up.
Stayed 1 night in Sep 2022

8/10 Good

Natan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a bit outdated. Location is great.
Stayed 2 nights in Jul 2022

8/10 Good

monica

Stayed 1 night in Jul 2022

10/10 Excellent

gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great swimming pool, great service, good size rooms with king size beds and private parking. Highly recommend this hotel.
Stayed 2 nights in Jun 2022

10/10 Excellent

Brenda

Stayed 3 nights in May 2022

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself and the staff were excellent. My critique would be of the plugs in the room. They need to be updated so that you can charge your phone without taking out a converter
Stayed 1 night in May 2022

10/10 Excellent

Jaime v.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location and setting was beautiful
Stayed 3 nights in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we arrived, we were treated like royalty. Monica at the front desk is worth her weight in gold. We witnessed her go above and beyond for another family before she extended the same courtesy to ours. The hotel is in a storybook setting overlooking breathtaking vistas in every direction. The breakfast was good, they serve carafes of “Cafe Americano” to you at the table and the rest of the meal is buffet. Several wineries are walkable down the hill from the hotel, and the old town is walkable up the hill. Be aware that there is no restaurant on site, and the closest one is about a block away. Dinner in Italy starts around 630-7pm, and most restaurants are not available until those hours. I continue to mention this in my reviews because breakfast is over at 1030am and your next meal isn’t available nearby until 630pm. It was pouring rain one of our days but we were hungry so we walked in the rain to the old town for pizza in the afternoon. This was the case in all 4 towns we visited this trip, but I wasn’t aware of it before I booked the hotels.
Stayed 2 nights in Oct 2019