Atlantis Plaza Hotel

3.5 star property
Hotel with free breakfast, a quick walk to San Jose Cathedral
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Atlantis Plaza Hotel

Interior
Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers
Property entrance
Triple Room | Minibar
Property amenity

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle 8 No. 7-55 Centro, San José de Cúcuta, Norte de Santander, 540006
  • San Jose Cathedral
    7 min walk
  • Cucuta Museum of Culture
    12 min walk
  • Gobernación Norte de Santander
    12 min walk
  • Cucuta (CUC-Camilo Daza Intl.)
    15 min drive

Room options

Family Room

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Shower/bath combination
Hairdryer
  • 1 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bed

Triple Room

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Shower/bath combination
Hairdryer
  • 1 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed

Double Room, 1 Double Bed

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Shower/bath combination
Hairdryer
  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

Single Room Standard

  • Sleeps 1
  • 1 Double Bed

Triple Room Standard

  • Sleeps 4
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

Double Room Standard

  • Sleeps 2
  • 1 Double Bed and 2 Single Beds

Similar properties

About the area

San José de Cúcuta

Atlantis Plaza Hotel places you in the centre of San José de Cúcuta, within just a 15-minute stroll of San Jose Cathedral and Cucuta Museum of Culture. Highlights at this hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .The restaurant, El Coral, serves international cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the sauna, kids' swimming pool and pool loungers. Meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Free English breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of free self parking. .Places within a 15-minute walk of this 3.5-property class San José de Cúcuta hotel include Gobernación Norte de Santander and General Santander Stadium.

What's nearby

  • San Jose Cathedral - 7 min walk
  • Cucuta Museum of Culture - 12 min walk
  • Gobernación Norte de Santander - 12 min walk
  • General Santander Stadium - 14 min walk
  • Ventura Plaza Commercial Center - 15 min walk

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪Café Frontera - ‬8 min walk
  • ‪Restaurante La Mazorca - ‬8 min walk
  • ‪Cevicheria El Mar - ‬7 min walk
  • ‪Arepas la 17 - ‬9 min walk
  • ‪Pizzeria Edgartello - ‬3 min walk

About this property

Atlantis Plaza Hotel

Hotel with free breakfast, a quick walk to San Jose Cathedral
Atlantis Plaza Hotel offers its guests a kids' pool, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Atlantis Plaza Hotel also features laundry facilities, room service (during limited hours), and a front desk safe. Self parking is free.

This 3.5-star San José de Cúcuta hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 2008
  • English breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Atlantis Plaza Hotel offers 61 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with cable channels. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Coral

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Atlantis Plaza Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, cash and mobile payments.
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 8:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Atlantis Plaza Cucuta
Atlantis Plaza Hotel
Atlantis Plaza Hotel Cucuta
Atlantis Plaza Hotel Hotel
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza San José de Cúcuta
Hotel Atlantis Plaza Hotel San José de Cúcuta
San José de Cúcuta Atlantis Plaza Hotel Hotel
Hotel Atlantis Plaza Hotel
Atlantis Plaza
Atlantis Plaza San Jose Cucuta
Atlantis Plaza Hotel Hotel San José de Cúcuta

Frequently asked questions

What is the cancellation policy at Atlantis Plaza Hotel?

Atlantis Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Atlantis Plaza Hotel?

Yep, Atlantis Plaza Hotel has a free self car park.

Does Atlantis Plaza Hotel have a pool?

Atlantis Plaza Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 8:00 PM.

What makes Atlantis Plaza Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Atlantis Plaza Hotel.

Does Atlantis Plaza Hotel serve breakfast?

Yep, complimentary English breakfast is served daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Atlantis Plaza Hotel?

No, Atlantis Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Atlantis Plaza Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Atlantis Plaza Hotel?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Atlantis Plaza Hotel?

No, pets and service animals are not allowed.

Atlantis Plaza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 83 reviews" "
Rating 8 - Good. 24 out of 83 reviews" "
Rating 6 - Okay. 14 out of 83 reviews" "
Rating 4 - Poor. 6 out of 83 reviews" "
Rating 2 - Terrible. 9 out of 83 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

DEYSY

Travelled with family, Business traveller
Good services
Stayed 1 night in Jul 2023

8/10 Good

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel tiene un ambiente agradable, sus trabajadores muy amables y atentos, lo único que falto es que para bañarme no hubo agua caliente.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Jun 2021

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ! Nice people :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, staff muy amable, super recomendado
Stayed 1 night in Jan 2020

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Central location but crazy area
Not a bad stay, but the area is absolutely chaotic and quite loud. Service was good. steet in front is so packed you can barely walk down it by day and later at night doesnt feel the safest.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel is great. Good overall. The staff is very friendly and helpful. The breakfast is veey good too.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

10/10 Excellent

Auxiliadora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Steven, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very commercial part of the city.
Stayed 3 nights in Sep 2018

4/10 Poor

Manuel, Fl

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so clean
Nice people, however, the room was not very clean. The bathroom is too small and uncomfortable. I think this should be a 2 stars hotel.

8/10 Good

MARCELO, VENEZUELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice if you are looking for something
I loved it in every aspect in general, until I come back in 15 days with my family

8/10 Good

David, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shopping spree place
Hotel is comfortable, clean and in the middle of the shopping district. There is no warm water in the shower if you decide to take a morning shower. The staff is very helpful and willing to assist beyond customer needs.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best hotel for the price
Try to avoid not the best option, really bad location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. In downtonw Cucuta
Great hotel for the price you pay. Hotel staff are very pleasing.

4/10 Poor

Erik, Toronto

Disliked: Room comfort
Party at the pool kept me awake until 1am.
Needing to fly out the next morning at 5am (leaving the hotel at 3am) this was more than annoying. 3 guys out by the pool, radio blasting... the two guys didn't have a clue about customer service at the front. Basically its not 100% their fault, the management does not train them about hospitality at all. This hotel should be embarrassed to charge $100 USD for a night when its not worth more than $40. Even that is a high standard.

2/10 Terrible

Yeini Paola

Stayed 1 night in Mar 2023

6/10 Okay

Sandra

Liked: Staff & service, amenities
Stayed 1 night in Aug 2022

8/10 Good

Crisvitc

Stayed 1 night in Feb 2022

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Luis

Stayed 1 night in Dec 2021

10/10 Excellent

Argenis, Santiago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 1 night in Oct 2021

8/10 Good

EVELYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno para su ubicación.
Ubicada en todo el medio del zafarrancho del centro de Cucuta, ideal para ir de compras. Muy buena atención en la recepción. La habitación, bastante básica. Aire acondicionado con control de energía cuando no hay nadie en la habitación. Una piscina bastante refrescante. Fui Divino al final del día. Cierra tarde. No hubo restaurant para la cena. El destino, también bastante básico.
Stayed 1 night in Sep 2021