Villa La Valencia Beach Resort & Spa Los Cabos

4.5 star property
Luxury resort on the beach, with 5 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Villa La Valencia Beach Resort & Spa Los Cabos

5 outdoor pools, pool umbrellas, pool loungers
View from property
4 restaurants, breakfast, lunch, dinner served; American cuisine
Premium bedding, down duvets, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Carretera Transpeninsular CSL-SJC, KM 18.5, San José del Cabo, BCS, 23405
  • Desert Park Natural Reserve
    9 min walk
  • Cabo Real Golf Course
    5 min drive
  • Chileno Bay
    9 min drive
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    26 min drive

Room options

Two Bedroom Suite Ocean View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 165 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Deluxe Studio Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Two Bedroom Suite Pool View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 165 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Deluxe Studio Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Blackout curtains
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

One Bedroom Suite Ocean View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 115 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Suite Pool View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
Dishwasher
  • 115 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

San José del Cabo

A luxury stay in San José del Cabo awaits you at Villa La Valencia Beach Resort & Spa Los Cabos. Within just a 10-minute stroll, you'll find beach and Desert Park Natural Reserve. Highlights at this beachfront resort include 4 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The steakhouse, Latitud 23.5, serves American cuisine and is open for dinner. La Jolla is the resort's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Other amenities include free Wi-Fi in public areas, a lazy river and a children's swimming pool. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class San José del Cabo resort include Chileno Beach and Palmilla Beach.

What's nearby

  • Desert Park Natural Reserve - 9 min walk
  • El Dorado Golf Club - 3 min drive
  • Cabo Real Golf Course - 5 min drive
  • Chileno Beach - 8 min drive
  • Palmilla Beach - 8 min drive

Getting around

  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.) - 26 min drive

Restaurants

  • ‪Naos - ‬20 min walk
  • ‪Al Pairo - ‬8 min walk
  • ‪Azul - ‬9 min drive
  • ‪Mako Restaurant - ‬7 min walk
  • ‪Riccio Di Mare - ‬7 min walk

About this property

Villa La Valencia Beach Resort & Spa Los Cabos

Luxury resort on the beach, with 5 outdoor swimming pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Villa La Valencia Beach Resort & Spa Los Cabos, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking and valet parking are free.

This 4.5-star San José del Cabo resort is smoke free.

  • 304 guestrooms or units
  • 9 levels
  • 4 buildings
  • 4 dining venues
  • 5 bars or lounges
  • Built in 2021
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Locker space
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Villa La Valencia Beach Resort & Spa Los Cabos offers 304 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

The on-site spa has 9 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 41 for adults and MXN 22 for children
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coralle
  • El Patrón
  • La Jolla
  • La Taberna
  • Latitud 23.5

Family friendly

  • 5 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room microwave
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Lockers

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 4 buildings
  • 9 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 26.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 37.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 41 for adults and from MXN 22 for children
  • Airport shuttle fee: MXN 22 per person (one-way)
  • Airport shuttle fee per child: MXN 22 (one-way)
  • Rollaway bed fee: MXN 26.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Valencia & Los Cabos Jose Cabo
Villa La Valencia Beach Resort Los Cabos
Villa La Valencia Beach Resort Spa Los Cabos
Villa La Valencia Beach Resort & Spa Los Cabos Resort
Villa La Valencia Beach Resort & Spa Los Cabos San José del Cabo

Frequently asked questions

What is the cancellation policy at Villa La Valencia Beach Resort & Spa Los Cabos?

Villa La Valencia Beach Resort & Spa Los Cabos offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Villa La Valencia Beach Resort & Spa Los Cabos?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Villa La Valencia Beach Resort & Spa Los Cabos on 30 Nov 2024 start from AU$633.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Villa La Valencia Beach Resort & Spa Los Cabos?

Yep, Villa La Valencia Beach Resort & Spa Los Cabos has a free self car park and free valet parking.

Are there any beaches close to Villa La Valencia Beach Resort & Spa Los Cabos?

Yep, Villa La Valencia Beach Resort & Spa Los Cabos is a short 5-minute walk from beach. Fun beach activities include volleyball.

Is there a spa on site at Villa La Valencia Beach Resort & Spa Los Cabos?

Yep, there is an onsite spa at Villa La Valencia Beach Resort & Spa Los Cabos. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Villa La Valencia Beach Resort & Spa Los Cabos have a pool?

Yep, and guests love it! Villa La Valencia Beach Resort & Spa Los Cabos has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Villa La Valencia Beach Resort & Spa Los Cabos have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Villa La Valencia Beach Resort & Spa Los Cabos?

Villa La Valencia Beach Resort & Spa Los Cabos features 5 outdoor pools, a full-service spa and 4 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Villa La Valencia Beach Resort & Spa Los Cabos a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Villa La Valencia Beach Resort & Spa Los Cabos.

Is Villa La Valencia Beach Resort & Spa Los Cabos family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Villa La Valencia Beach Resort & Spa Los Cabos is a hit with families.

Are there hot tubs in the rooms at Villa La Valencia Beach Resort & Spa Los Cabos?

No, but there are deep-soaking baths in the guestrooms.

Does Villa La Valencia Beach Resort & Spa Los Cabos serve breakfast?

Sure does, buffet brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Villa La Valencia Beach Resort & Spa Los Cabos?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Villa La Valencia Beach Resort & Spa Los Cabos?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Villa La Valencia Beach Resort & Spa Los Cabos?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Villa La Valencia Beach Resort & Spa Los Cabos?

No, only service animals are allowed.

Is there a golf course on site at Villa La Valencia Beach Resort & Spa Los Cabos?

There is a golf course next to Villa La Valencia Beach Resort & Spa Los Cabos.

Villa La Valencia Beach Resort & Spa Los Cabos Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 138 out of 237 reviews" "
Rating 8 - Good. 39 out of 237 reviews" "
Rating 6 - Okay. 27 out of 237 reviews" "
Rating 4 - Poor. 11 out of 237 reviews" "
Rating 2 - Terrible. 22 out of 237 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was jackhammering of concrete all day long. The infiniti pool was closed and fenced off. Bed bugs. As we were not "all inclusive" I could not even brew a pot of coffee or bottled water without 83 peso charge- just ridiculous. "Lazy River" had black mold in non-circulated areas.
Stayed 5 nights in Aug 2024

6/10 Okay

Eva Concepcion, Greeley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This upscale resort has all of the amenities that you can think of. Unfortunately we didn't have a great experience at check in. According to them a 16 year old is considered an adult and wanted to charge additional fees. A manager was called and was in an authority power trip and threatened us to cancel our reservation. Some stuff were friendly and others seemed annoyed if you didn't tip give dollars or more. The prices on food and drinks extremely expensive. We were there for a wedding and everything was rushed to the point that champagne was served and was taken away before the toast.
Stayed 2 nights in Jul 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

Aram

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Never Staying Here Again We recently stayed at Villa La Valencia in Los Cabos expecting a relaxing vacation for our anniversary. Unfortunately, our stay was anything but relaxing due to the constant harassment from hotel employees trying to sell time shares or as they like to call it RTU, (right to use). From the moment we checked in, the pressure was on. At first, it was a friendly suggestion to attend a "welcome breakfast," and get some discounts on activities which turned out to be a high-pressure sales pitch. Initially we were told it would take no more than 90mins….but, despite politely declining everything thrown at us 3hours later is when we got to leave. The rooms were fine, and the amenities were decent, but none of that matters when you can't enjoy your stay. Rodrigo…who is apparently the last stage of this scam even went as far as to messaging me on WhatsApp after we firmly declined everything. The pool rules don’t exist….we were told it closed at 8pm however after 2 days we realized that people were there way past 8 and no one would say anything to them. They have an amazing infinity pool which we thought was adults only but you wont get to enjoy it since they let kids go in there and get rowdy. I would strongly advise anyone considering this hotel to think twice if they want a peaceful vacation without being constantly pestered to buy a time share or enjoy the pool with their significant others. Save yourself the headache and stay somewhere else.
Stayed 4 nights in Jul 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Jul 2024

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds and view of the ocean
I love the lazy River and the infinity pool both very beautiful. The food was a little expensive even if you use the inclusive.
Stayed 7 nights in Jun 2024

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and professional. Food was delicious!! And the pools and beach were lovely!
Stayed 3 nights in Jun 2024

6/10 Okay

Vladimir

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and had great service. The trip would have been near perfect if it wasn’t for an extra charge they added to our room during check out. At check-in, we were told two separate times, by two separate employees, that we had resort credit that we could use anywhere on the resort. During check out we were told that this was only a “Spa credit” and that the employees were wrong during check-in. We had to pay everything we bought during our stay, and we lost our “Spa credit” as well. We were told that there was nothing they could do about it, even though their employees were the ones who told us the false information at check-in.
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a vacation
This was the best place we ever stayed. The property is amazing and the service is impeccable. All the rooms are roomy with a big balcony and a great view. We can’t wait go back for another stay.
Stayed 5 nights in Jun 2024

8/10 Good

Francisco

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean resort but the restaurants are over priced. Needs more entertainment to go with the awesomeness of the resort.
Stayed 3 nights in Jun 2024

10/10 Excellent

Lee

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

James Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and service! Looking forward to going back.
Stayed 4 nights in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Hope

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in May 2024

10/10 Excellent

Yveliane

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place, went for my mom’s birthday and she fell in love. The staff is amazing, food is great and the property is great. Will definitely come back
Stayed 4 nights in May 2024

10/10 Excellent

Ivan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier pool Captain was great always care about our experience given Us the best service. Also Raul pool server super professional.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jagdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Front staff need to communicate clearly about the options the visitors have. They lack with the communication and it make big differences.
Stayed 3 nights in Apr 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and in a great location.
Stayed 3 nights in Apr 2024

6/10 Okay

Aidan

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The staff are very slow at the restaurants and quite a few were rather unwelcoming. The resort is beautiful, and from looking at all the images (and the price tag) we expected 5-star service. We were disappointed with the service.
Stayed 4 nights in Apr 2024

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very perfect resort , five star and affordable this is the place to stay in Cabo, will definitely be coming back. Just note they will try to sell you a membership, just say NO.
Stayed 3 nights in Apr 2024

6/10 Okay

Elizabeth, covina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Resort was convenient with a toddler as it was smaller and easy to get around (basically everything was in a circle around the pool areas). All the fees is what get you - they charged service fees AND "environmental fees" for EVERY meal and service and on top of that about $180 at the end for hotel fees. They even wanted to charge us for an extra Tide laundry pod eek. Resort is incredible clean which I loved, toilets were even heated, but the fees and the way they try to rip off the visitors really turned me off.
Stayed 5 nights in Apr 2024