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Delta Hotels by Marriott San Jose Aurola

3.5 star property
Family-friendly hotel with 3 restaurants and casino

Photo gallery for Delta Hotels by Marriott San Jose Aurola

Lobby lounge
View from property
Lobby lounge
Bar (on property)
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
The current price is AU$196
includes taxes & fees
9 May - 10 May

Explore the area

Map
5th Street, El Carmen, San José, San José, 10101
  • Morazan Park
    ‪1 min walk‬
  • Central Park
    ‪8 min walk‬
  • National Museum of Costa Rica
    ‪10 min walk‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪28 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Separate bedroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 Double Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, City View

Junior Suite, 2 Double Beds, Non Smoking, City View

Junior Suite, 2 Double Beds, Non Smoking, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
LED TV
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

Holiday Inn Express San Jose Forum by IHG

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 88 reviews
The price is AU$167
includes taxes & fees
2 May - 3 May
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About the area

San José

A family-friendly stay in the heart of San José awaits you at Delta Hotels by Marriott San Jose Aurola. Within steps you'll find Morazan Park and Templo de Música. Highlights at this hotel include 3 restaurants, a casino and an indoor swimming pool. .The fine-dining restaurant, El Mirador " Formal Rest", serves international cuisine and is open for dinner. La Palma Bar is the hotel's own bar. 32292 square feet (3000 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this Carmen hotel include Sabana Park and National Stadium of Costa Rica.

What's nearby

  • Morazan Park - 1 min walk - 0.1 km
  • National Theater - 5 min walk - 0.5 km
  • Central Park - 8 min walk - 0.7 km
  • National Museum of Costa Rica - 10 min walk - 0.9 km
  • Sabana Park - 4 min drive - 3.2 km

Getting around

  • San Jose Atlantic Station - 11 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Restaurante El Mirador - ‬1 min walk
  • ‪El Social - ‬2 min walk
  • ‪Restaurante La Criollita - ‬3 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Café Rojo - ‬3 min walk

About this property

Delta Hotels by Marriott San Jose Aurola

Family-friendly hotel with 3 restaurants and casino
Delta Hotels by Marriott San Jose Aurola offers its guests an indoor pool and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and limo/town car service. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. A casino, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Delta Hotels by Marriott San Jose Aurola. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

This San José hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 20 levels
  • 3 dining venues
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 1986
  • Casino
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Delta Hotels by Marriott San Jose Aurola offers 195 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. LED televisions come with premium digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, German, Spanish

Similar properties

Exterior

Radisson San Jose-Costa Rica

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 1,012 reviews
The price is AU$154
includes taxes & fees
27 Apr - 28 Apr
Radisson San Jose-Costa Rica

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CRC 6,500 to 8,200 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mirador " Formal Rest"
  • La Palma Bar
  • Tropicana Restaurant

Things to do

  • 3 gaming tables
  • 30 slot machines
  • Casino (3,767 square foot of space)
  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (32,292 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 6500 to 8200 per person
  • Airport shuttle fee: CRC 30000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: CRC 30000 (one-way), (from 1 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Jose-Aurola
Holiday Inn Jose-Aurola Hotel
Holiday Inn Jose-Aurola Hotel San
Holiday Inn San Jose-Aurola
San Jose-Aurola Holiday Inn
Holiday Inn San Jose Aurola Hotel San Jose
Holiday Inn San Jose Downtown Aurola Costa Rica
Holiday Inn San Jose-Aurola Hotel San Jose
Holiday Inn San Jose-Aurola Hotel
Holiday Inn San Jose-Aurola San Jose

Frequently asked questions

What is the cancellation policy at Delta Hotels by Marriott San Jose Aurola?

Delta Hotels by Marriott San Jose Aurola offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Delta Hotels by Marriott San Jose Aurola?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Delta Hotels by Marriott San Jose Aurola on 9 May 2025 start from AU$196.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Delta Hotels by Marriott San Jose Aurola?

Yep, Delta Hotels by Marriott San Jose Aurola has a free self car park.

Does Delta Hotels by Marriott San Jose Aurola have a pool?

Delta Hotels by Marriott San Jose Aurola has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What makes Delta Hotels by Marriott San Jose Aurola a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Delta Hotels by Marriott San Jose Aurola.

Is Delta Hotels by Marriott San Jose Aurola family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Delta Hotels by Marriott San Jose Aurola is a hit with families.

Are there hot tubs in the rooms at Delta Hotels by Marriott San Jose Aurola?

No, but there are deep-soaking baths in the guestrooms.

Does Delta Hotels by Marriott San Jose Aurola serve breakfast?

Yeah, buffet breakfast is on offer daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Delta Hotels by Marriott San Jose Aurola?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Delta Hotels by Marriott San Jose Aurola?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Delta Hotels by Marriott San Jose Aurola?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Delta Hotels by Marriott San Jose Aurola?

No, only service animals are allowed.

Delta Hotels by Marriott San Jose Aurola Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 143 reviews
Rating 8 - Good. 35 out of 143 reviews
Rating 6 - Okay. 13 out of 143 reviews
Rating 4 - Poor. 12 out of 143 reviews
Rating 2 - Terrible. 20 out of 143 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Apostolos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel Nice kind staff
Stayed 4 nights in Jan 2025

4/10 Poor

Steven M

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2025

8/10 Good

MAURICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Keydy

Liked: Staff & service, property conditions & facilities
The best hotel and the best personal service I loved
Stayed 2 nights in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, food great, people great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding customer service and support

The customer service and reception team, led by John, were outstanding. A great experience, thank you!!
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Room was nice and clean. Shower was outdated but that was fine. Nice and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for 1-2 night stay in San Jose

The hotel is great for a short stay, bathtub is old and room did not have towels but the service team brought them immediately.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 8 nights in Dec 2024

8/10 Good

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Property is centrally located, the staff is very helpful and the Services like breakfast was really good. The hotel decor like carpets, showers etc are a bit dated.
Stayed 7 nights in Dec 2024

10/10 Excellent

Arnoldo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In front there is a nice small park area with a mini mart slash bakery right next to it. All good restaurants close early for food. Unless you are using Uber Eats it’s hard to find a decent place after 10pm
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Decent Place But Has Issues.

No hotel is perfect, but some things need to be correct. Staff was competent and friendly except for the restaurant breakfast staff in the morning (dinner time were good). Most of the time just standing around talking to each other not paying attention to the fact that there are No coffee cups available while they are standing in front of where the coffee cups should be, trays for the buffet without food, No bread (0) available while the person in charge walks right past it and takes no action. I sent laundry to be cleaned and received pieces unironed, some pieces burnt when ironed. After complaints it was done again and done right. One of the three elevators was broken almost every day. Would be fixed in the morning and by afternoon, stopped on the 8th floor again. On the other hand the Reception, Bellboy and Security staff were helpful and nice. Hotel is OK but it is an older property, I believe the "Sleep Inn" about 200 yards away offers nicer rooms, better security enclosure and friendlier more competent staff for breakfast. Would I stay here again ? Yes, but the SLEEP INN would be my First Choice.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ilya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Decent yet old hotel. Great place to spend a night. Lots of shops and market around, yet it doesn't feel safe to walk on streets at night.
Stayed 1 night in Dec 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities
The staff was friendly, the service was good. Soundproofing could be improved, the area around is noisy. The room was well-appointed, but could be freshened up (the sink had a crack, the bathtub mat was very old).
Stayed 1 night in Nov 2024

4/10 Poor

Laura

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay at Marriott Hotel

My stay at Marriott Hotel in San Jose , Costa Rica was amazing. Very friendly employees, very clean Hotel, Food in Restaurant was delicious. Location is very excellent, very close to Downtown.. Overall was great experience and my stay was enjoyable.. I will definitely stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

William C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Yolanda Michele

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
I liked the inviting lobby. I hated that the coffee maker instructions did not the actual process. I also hated that not only were there very limited english speaking tv channels, the volume was terribly low; especially, hard to hear when the AC was on.
Stayed 3 nights in Oct 2024

2/10 Terrible

Tauseef

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Oct 2024

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, Clean and Great Spot.

Was a confort stay, I was traveling for just one day and for me was excellent choice.
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Travelled with family
Excellent place, amazing
Stayed 2 nights in Sep 2024