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Hotel Monte Campana Heredia

3.0 star property
Family-friendly hotel with 3 outdoor pools and 15 hot tubs
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Monte Campana Heredia

3 outdoor pools
Standard Room | Terrace/patio
Property grounds
Property grounds
Living area

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Pool
    Pool

Explore the area

Map
5 km norte de la Iglesia de Barva, Birri de Santa barbara, Jesús, Heredia, 404004
  • Cafe Britt Coffee Farm
    8 min drive
  • Oxígeno Human Playground
    11 min drive
  • Plaza Real Cariari
    13 min drive
  • San José (SJO-Juan Santamaría Intl.)
    27 min drive

Room options

View all photos for Family Studio Suite, 1 Bedroom, Poolside

View from room

Family Studio Suite, 1 Bedroom, Poolside

Highlights

Balcony
Connecting rooms available
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
Daily housekeeping
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Comfort Suite, 1 King Bed, Refrigerator, Poolside

View from room

Comfort Suite, 1 King Bed, Refrigerator, Poolside

Highlights

Balcony
Connecting rooms available
Fridge
Separate bedroom
Blackout curtains
Down duvet
Private bathroom
Deep-soaking bath
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tree House

Tree House

Tree House

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Connecting rooms available
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 79 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 2 Double Bunk Beds

View all photos for Family Studio, 1 Bedroom, Jetted Tub, Poolside

View from room

Family Studio, 1 Bedroom, Jetted Tub, Poolside

Highlights

Balcony
Connecting rooms available
Separate bedroom
Blackout curtains
Down duvet
Private bathroom
Deep-soaking bath
Daily housekeeping
  • 26 sq m
  • Sleeps 5
  • 2 Double Bunk Beds

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

Highlights

Balcony
Connecting rooms available
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
Daily housekeeping
  • 13 sq m
  • Sleeps 8
  • 2 Double Bunk Beds

View all photos for Exclusive House

Exclusive House

Exclusive House

Highlights

Deck/patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
Kitchen
  • 168.6 sq m
  • Sleeps 7
  • 1 Double Bed, 1 Double Bunk Bed and 1 Single Sofa Bed

View all photos for Comfort Suite, 1 King Bed, Jetted Tub, Mountain View

Comfort Suite, 1 King Bed, Jetted Tub, Mountain View | Jetted tub

Comfort Suite, 1 King Bed, Jetted Tub, Mountain View

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Connecting rooms available
Fridge
Fan
Separate bedroom
Down duvet
  • 62.8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room

Down duvets, blackout curtains, free WiFi, bed sheets

Traditional Room

Highlights

Balcony
Connecting rooms available
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
Daily housekeeping
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Tree House, 2 Double Beds, Balcony, City View

Panoramic Tree House, 2 Double Beds, Balcony, City View

Panoramic Tree House, 2 Double Beds, Balcony, City View

Highlights

Balcony or patio
Private indoor hot tub
Connecting rooms available
Mini-fridge
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

Highlights

Connecting rooms available
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
Daily housekeeping
  • 167 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Standard Room

Standard Room | Bathroom

Standard Room

Highlights

Balcony
Connecting rooms available
Fan
Blackout curtains
Down duvet
Private bathroom
Deep-soaking bath
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Chalet

Exclusive Chalet

Exclusive Chalet

Highlights

Garden
Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Connecting rooms available
Separate bedroom
Blackout curtains
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Family House, 3 Bedrooms, Kitchen, City View

Family House, 3 Bedrooms, Kitchen, City View

Family House, 3 Bedrooms, Kitchen, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Full-sized fridge/freezer
3 bedrooms
  • 139 sq m
  • City view
  • Sleeps 12
  • 4 Single Beds, 2 Large Single Bunk Beds and 2 Double Beds

View all photos for Family Cabin, Refrigerator, Mountain View

Down duvets, blackout curtains, free WiFi, bed sheets

Family Cabin, Refrigerator, Mountain View

Highlights

Separate sitting area
Fireplace
Connecting rooms available
Kitchenette
Fridge
Down duvet
Blackout curtains
2 bathrooms
  • 36 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bunk Bed OR 1 Double Bed

View all photos for Family House, 2 Bedrooms, Kitchen, City View

Family House, 2 Bedrooms, Kitchen, City View

Family House, 2 Bedrooms, Kitchen, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Full-sized fridge/freezer
2 bedrooms
  • 112 sq m
  • City view
  • Sleeps 8
  • 3 Single Beds and 3 Double Beds

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

Highlights

Balcony
Connecting rooms available
Down duvet
Blackout curtains
Private bathroom
Deep-soaking bath
Daily housekeeping
  • 26.4 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Cabin, 1 Bedroom, Kitchenette, City View

Family Cabin, 1 Bedroom, Kitchenette, City View

Family Cabin, 1 Bedroom, Kitchenette, City View

Highlights

Porch/lanai
Garden
Separate sitting area
Fireplace
Connecting rooms available
Kitchenette
Separate bedroom
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Double Bunk Bed

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About the area

Birri

A family-friendly stay in Jesús awaits you at Hotel Monte Campana Heredia. You'll be 17.4 km (10.8 mi) from Sabana Park and 22.1 km (13.7 mi) from Multiplaza Mall Escazu. Highlights at this hotel include 3 outdoor swimming pools, 2 bars/lounges and a free water park. .A pampering day can include deep-tissue massages and hot stone massages. The family restaurant, El Mirador, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the 15 hot tubs, gym and karaoke plus access to ecotours. Other amenities include free Wi-Fi in public areas, a conference centre and a children's swimming pool. Each morning local cuisine breakfast is served between 7:30 AM and 10 AM. There's also free self parking, along with the convenience of an area shuttle. .Within a 30-minute drive of this 3-property class Jesús hotel, attractions include National Stadium of Costa Rica and Avenida Escazú Shopping Center.

What's nearby

  • Plaza Real Cariari - 13 min drive
  • City Mall - 14 min drive
  • Costa Rica Convention Center - 19 min drive
  • Multiplaza Mall Escazu - 23 min drive
  • Hacienda Alsacia - 25 min drive

Getting around

  • San Jose Procuradiria Museum Station - 22 min drive
  • San José (SJO-Juan Santamaría Intl.) - 27 min drive

Restaurants

  • ‪Bar La Popular - ‬4 min drive
  • ‪Bar y Restaurante Herradura - ‬5 min drive
  • ‪La Lluna de Valencia - ‬3 min drive
  • ‪Taquería Raquel - ‬4 min drive
  • ‪Casa Roble - ‬6 min drive

About this property

Hotel Monte Campana Heredia

Family-friendly hotel with 3 outdoor pools and 15 hot tubs
Hotel Monte Campana Heredia offers its guests a complimentary water park, 3 outdoor swimming pools, and 15 hot tubs along with a waterslide and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 3401 square feet (316 square metres) and includes a conference centre. A children's pool, a rooftop terrace, and barbecue grills are also featured at the family-friendly Hotel Monte Campana Heredia. An area shuttle within 6 miles and a shopping centre shuttle are available for a fee. Free self parking is available.

This 3-star Jesús hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2 bars or lounges
  • 3401 sq ft of conference space
  • 316 sq. m of conference space
  • Built in 1992
  • Karaoke
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar by the pool
  • Dining venue
Hotel Monte Campana Heredia offers 50 accommodations with blackout curtains. Beds feature down duvets. This Jesús hotel provides complimentary wireless Internet access. Bathrooms include a bath with a deep soaking bath. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 6 miles
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10 AM for a fee: CRC 4,000 to 4,000 for adults and CRC 4,000 to 4,000 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • El Mirador

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,401 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1992
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub
  • Towels provided

Food and drink

  • Limited room service

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Monte Campana Heredia

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CRC 20000 per accommodation, per night
  • Cash Breakage deposit: CRC 20000 per night
  • A damage deposit of CRC 20000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately CRC 4000 to 4000 for adults and CRC 4000 to 4000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Campana
Hotel Monte Campana
Hotel Monte Campana Santa Barbara de Heredia
Monte Campana
Monte Campana Hotel
Monte Campana Santa Barbara de Heredia
Hotel Monte Campana Heredia
Monte Campana Heredia
Monte Campana Heredia Jesus
Hotel Monte Campana Heredia Hotel
Hotel Monte Campana Heredia Jesús
Hotel Monte Campana Heredia Hotel Jesús

Frequently asked questions

What is the cancellation policy at Hotel Monte Campana Heredia?

Hotel Monte Campana Heredia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Monte Campana Heredia?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Monte Campana Heredia on 17 Nov 2024 start from AU$138.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Monte Campana Heredia?

Yep, Hotel Monte Campana Heredia has a free self car park.

Does Hotel Monte Campana Heredia have a pool?

Hotel Monte Campana Heredia has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Hotel Monte Campana Heredia have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hotel Monte Campana Heredia?

Hotel Monte Campana Heredia features 3 outdoor pools, 15 hot tubs and 2 bars.

What makes Hotel Monte Campana Heredia a romantic place to stay?

Al fresco dining and a bar, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Hotel Monte Campana Heredia.

Is Hotel Monte Campana Heredia family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Hotel Monte Campana Heredia is a hit with families.

Are there hot tubs in the rooms at Hotel Monte Campana Heredia?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Monte Campana Heredia serve breakfast?

Sure does, local cuisine brekkie is offered daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel Monte Campana Heredia?

No, Hotel Monte Campana Heredia does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Monte Campana Heredia?

Yep, they've got a poolside bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Monte Campana Heredia?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Monte Campana Heredia?

No, pets and service animals are not allowed.

Hotel Monte Campana Heredia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 80 out of 267 reviews" "
Rating 8 - Good. 79 out of 267 reviews" "
Rating 6 - Okay. 50 out of 267 reviews" "
Rating 4 - Poor. 35 out of 267 reviews" "
Rating 2 - Terrible. 23 out of 267 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is adorable. Very hippy vibe. The staff were very friendly. We stayed in the treehouse and it was very cool.
Stayed 2 nights in Jun 2024

8/10 Good

Jorge F. Rodriguez

Stayed 1 night in Jun 2024

2/10 Terrible

Edolina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

JULIETA, SAN JOSE

Disliked: Staff & service
Were here outside and nobody answers
Stayed 1 night in May 2024

10/10 Excellent

Alin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an amazing place if one would prefer to feel the joy of nature and man's creation!!
Stayed 10 nights in Feb 2024

10/10 Excellent

Sifrido

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our first time in Costa Rica and we enjoyed it was a really nice experience Like they say " pura vida “
Stayed 3 nights in Feb 2024

8/10 Good

Carlos

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Allison

Stayed 1 night in Dec 2023

8/10 Good

Johnny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was cozy and affordable. Could use some upgrades.
Stayed 1 night in Dec 2023

8/10 Good

Samantha

Travelled with group
Liked: Staff & service
Great stay. Which the Jacuzzis actually worked. Its a water park open to the public so be prepared for it to be packed. Other than that we had a great time.
Stayed 4 nights in Sep 2023

4/10 Poor

George

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall the property would be nice if they did some major upgrades. The jacuzzi doesn’t work properly and when we asked for help it took them a long time. The rooms are in need of major upgrades the beds were terrible the shower had no warm water and the sink was leaking water.
Stayed 8 nights in Mar 2023

10/10 Excellent

Jacklyn

Stayed 1 night in Mar 2023

10/10 Excellent

Alex

Stayed 1 night in Feb 2023

6/10 Okay

ZULMA D

Travelled with family
Disliked: Property conditions & facilities
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
Stayed 5 nights in Feb 2023

2/10 Terrible

danny

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms not very taking care of
Stayed 1 night in Sep 2022

2/10 Terrible

Alberto

Stayed 2 nights in Apr 2022

10/10 Excellent

Ariagna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect I love it
Stayed 3 nights in Feb 2022

8/10 Good

Sherman A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
It was an ok stay, pools and jacuzzi fine, rooms are ok for sleeping only, there were no amenities in the room (just beds and tv), misleading it was said in the description there will be a tub, kitchenette and chemenee
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I reserved “The tree house” which is not a treehouse in reality, its basically a two-family apartment which your sleep will be diaturbed because everything is heard from one floor to the other. There is no staff after 7PM, which means there is no reception, no one to go to for a complaint if there is anything wrong. The “HOT WATER” only works for approximately 60 seconds. Freezing cold water after that. The reception young lady with long-black hair, light brown eyes has a terrible attitude. This place is a terrible mess. Disgusting.
Stayed 6 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in s tree house overlooking san Jose. The Jacuzzi was awesome beds are ok. Bathroom is basic. Kitchen unit is basic
Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beyond disappointing. On arrival we were told that our nido room was already reserved and that that wasn’t there fault even though the pictures on the reservation clearly show that room.. we were then given the tree house room which turned out to be inhabitable and disgusting!! There were hairs on the walls the bed sheets were dirty and had holes on them the “jacuzzi” smelled like grey water and was filthy! There were cockroaches in the bathroom and the hot water didn’t work!! Our deck was unfinished and under construction..That’s on top of a very unfriendly stuff and most of the “facilities” were shut down we encounter empty pools abandoned canopy bridges and very strange circus like cut outs all over the property... I payed almost $300 for this place and had to leave within the second day I wouldn’t recommend this to ANYBODY! This stayed was by far the WORST of any of our travel experiences!
Stayed 3 nights in Dec 2020

6/10 Okay

Fabian, Heredia

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Overall a good place to stay, especially for the price. There is a lot to do there and I loved all of the nearby hiking trails in a beautiful area. A few downsides, I didn't come across any staff member that spoke any English, so communication was difficult; there is only one on-site restaurant; and the other guests can be loud, and the walls are pretty thin. The reason only having one restaurant was a disadvantage is because have dietary restrictions, which were difficult to work around with the limited menu.
Stayed 3 nights in Feb 2020

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Warm up with hottubs and Don
A really amazing family resort with many pools, kids activities, and extensive grounds. Don is just the best caretaker and showed us how to walk to their private water fall. The rest of the staff were ok but not overly helpful. Beds are made of broken springs from 1980s.the tree house is this amazing , but rustic, adventure. Highly recommend getting that room. Hottubs everywhere!
Stayed 2 nights in Mar 2020