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Aloft San Juan

3.5 star property
Hotel with a 24-hour fitness centre, steps from Puerto Rico Convention Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft San Juan

Outdoor pool
Exterior
Lobby lounge
City view
Restaurant

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool

Explore the area

Map
300 Convention Boulevard, San Juan
  • Coca-Cola Music Hall
    1 min walk
  • Puerto Rico Convention Center
    2 min walk
  • Distrito T-Mobile
    2 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    3 min drive

Room options

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View, Corner

City view

Room, 1 King Bed, City View, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 King Bed, Non Smoking, Bay View

aloft, Suite, 1 King Bed, Non Smoking, Bay View

aloft, Suite, 1 King Bed, Non Smoking, Bay View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View, Corner (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Down duvet
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property
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Pool
Hot tub
Spa
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4.4 out of 5, Excellent, (475)
The price is AU$359
for 1 night
includes taxes & fees
1 Dec - 2 Dec
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About the area

San Juan

At Aloft San Juan you'll be within just a 5-minute stroll of Puerto Rico Convention Center and within 15 minutes of Pan American Pier. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Business travelers can take advantage of 4 meeting rooms, a conference centre, and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .With a stay at this 3.5-property class Santurce hotel, you'll be 1.6 km (1 mi) from Condado Beach and 3.1 km (1.9 mi) from Port of San Juan.

What's nearby

  • Puerto Rico Convention Center - 2 min walk
  • Distrito T-Mobile - 2 min walk
  • Pan American Pier - 12 min walk
  • Condado Beach - 19 min walk
  • Port of San Juan - 4 min drive

Getting around

  • Sacred Heart Station - 6 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪Choices Sheraton - ‬4 min walk
  • ‪Medalla Arena - ‬4 min walk
  • ‪Sazon Cocina Criolla - ‬4 min walk
  • ‪La Central by Mario Pagan - ‬1 min walk
  • ‪Pudge’s Pizza - ‬4 min walk

About this property

Aloft San Juan

Hotel with a 24-hour fitness centre, steps from Puerto Rico Convention Center
Aloft San Juan offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. The business-friendly Aloft San Juan also features coffee/tea in common area, dry cleaning/laundry services, and an ATM. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

  • 1 building
  • 177 guestrooms or units
  • 7 levels
  • Built in 2019
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Aloft San Juan offers 177 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night)
  • Valet parking on site (USD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 10 to 18 for adults and USD 10 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (76 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Raised toilet seat (61 centimetre high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.
  • Service fee: 2 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10.00 to 18.00 for adults and USD 10.00 to 18.00 for children
  • Self-parking fee: USD 18 per night
  • Valet parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft San Juan Hotel
Aloft San Juan San Juan
Aloft San Juan Hotel San Juan
Aloft San Juan a Marriott Hotel

Frequently asked questions

What is the cancellation policy at Aloft San Juan?

Aloft San Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Aloft San Juan?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Aloft San Juan on 24 Nov 2024 start from AU$263.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Aloft San Juan?

Yep, Aloft San Juan has a self car park for USD 18 per night.

Are there any beaches close to Aloft San Juan?

Yep, Aloft San Juan is a short 19-minute walk from Condado Beach. Fun beach activities include snorkelling, windsurfing and swimming.

Does Aloft San Juan have a pool?

Aloft San Juan has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Is Aloft San Juan family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Aloft San Juan is a hit with families.

Does Aloft San Juan serve breakfast?

Yep, to-go breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Aloft San Juan?

No, Aloft San Juan does not offer an airport shuttle service.

Is there a bar or restaurant at Aloft San Juan?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Aloft San Juan?

Check-in begins at 4:00 PM. Check-out time is noon.

Aloft San Juan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1002 reviews" "
Rating 8 - Good. 167 out of 1002 reviews" "
Rating 6 - Okay. 65 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, secure and super clean. Great customer service
Stayed 2 nights in Aug 2024

8/10 Good

Ernest

Liked: Cleanliness, property conditions & facilities
After I left the remainder of my meal credit as a tip, the tip amount was charged to my room and the balance of the credit forfeited. The desk clerk said I could not use the balance of the meal credit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was quiet, spacious and comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

brandyss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay for my birthday The staff was friendly and warm
Stayed 4 nights in Aug 2024

10/10 Excellent

JOSE L.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A variety of dining options right next to the property. Housekeeping, however, is a different story. If I didn't let the concierge at the front desk know to have them clean the room as I was on the way out for the day they wouldn't have gone.
Stayed 7 nights in Aug 2024

4/10 Poor

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
The room had a lot of humidity. The AC was at 65F degrees and did not get cold. Could not sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 2 nights in Aug 2024

10/10 Excellent

Nelki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room view and the quick check in process
Stayed 1 night in Aug 2024

10/10 Excellent

Zoraida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

EDGAR

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Tamara

Business traveller, Travelled with partner
Liked: Amenities
Mi reciente estadía en el hotel ALOFT San Juan fue una experiencia agridulce. El hotel tiene una ubicación espectacular en el centro del Distrito T-Mobile, lo cual es muy conveniente para acceder a las atracciones y actividades cercanas. La decoración del hotel es moderna y atractiva, y la habitación que me asignaron era espaciosa, acogedora y tranquila, ideal para descansar. Sin embargo, hubo varios aspectos que empañaron mi experiencia. Desde el momento en que llegué, noté un olor a humedad en los pasillos, lo cual es un problema que debería abordarse. Al llegar al baño, descubrí que había moho en el área de la bañera, lo cual es inaceptable para un hotel de esta categoría. Además, las sábanas eran ásperas y las almohadas dejaban mucho que desear en términos de calidad. Otro aspecto que me decepcionó fue el desayuno. Parecía ser un producto precongelado, lejos de las expectativas que tenía basadas en mis experiencias previas en hoteles Marriott. Aunque me ofrecieron un voucher de $35 y dos bebidas de bienvenida como parte de mi estadía (obsequio), no pude disfrutar de las bebidas ni la comida, ya que el bar estaba lleno y no había empleados disponibles las dos veces que intenté usarlas. En resumen, aunque el hotel tiene un gran potencial y una localización privilegiada en el Distrito T-Mobile, hay detalles importantes que deben mejorar para estar a la altura de la marca y ofrecer una experiencia realmente satisfactoria.
Stayed 1 night in Aug 2024

10/10 Excellent

Yamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Apr 2024

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, property conditions & facilities
the experience was perfect, near a lot of dinner options, music every night in the T-Mobile area (steps).
Stayed 2 nights in Aug 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Había fuerte olor a humedad en la habitación.
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, close to many restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic High activity hotel and has a spectacular location where everything is near
Stayed 2 nights in Aug 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location in San Juan’s T-mobile District, which has the PR Convention Center next door and other hotels nearby, plus many restaurants, bars, a concert venue, giant video screens, a movie theater, and a zip lining venue. And the hotel is quiet even though it’s in this area, clean, comfortable, with a modern European look, and a friendly staff. Plus it offers goodies like two complimentary welcome drinks, a $35 credit at the bar, and a complimentary shuttle to Old San Juan and Escambrón beach. Overall a very nice experience.
Stayed 1 night in Aug 2024

8/10 Good

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Gabriel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot
Stayed 1 night in Apr 2024

10/10 Excellent

Helga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ramon A.

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was in a prime area. Absolutely breathtaking.
Stayed 6 nights in Jul 2024

10/10 Excellent

Dayami

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2024