Condado Palm Inn San Juan, Tapestry Collection by Hilton

3.0 star property
Hotel with a 24-hour fitness centre, a quick walk to Parque La Ventana al Mar

Photo gallery for Condado Palm Inn San Juan, Tapestry Collection by Hilton

Beach nearby, white sand, sun-loungers, beach umbrellas
Point of interest
Point of interest
Breakfast, lunch, dinner served; Cuban cuisine
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
The current price is AU$367
includes taxes & fees
4 May - 5 May

Explore the area

Map
55 Condado Avenue, San Juan, 00908
  • Casino del Mar at La Concha Resort
    ‪4 min walk‬
  • Condado Beach
    ‪16 min walk‬
  • Pan American Pier
    ‪5 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪26 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Penthouse)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Tower

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Tower

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

About the area

San Juan

Condado Palm Inn San Juan, Tapestry Collection by Hilton places you in the centre of San Juan, within just a 15-minute stroll of Parque La Ventana al Mar and Plaza del Mercado. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Ropa Vieja, serves Cuban cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and pool loungers as well as access to free bike hire. 388 square feet (36 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this Condado hotel include Condado Beach and Museo de Arte de Puerto Rico.

What's nearby

  • Casino del Mar at La Concha Resort - 4 min walk - 0.4 km
  • Plaza del Mercado - 11 min walk - 1.0 km
  • Condado Beach - 16 min walk - 1.4 km
  • Pan American Pier - 5 min drive - 3.7 km
  • Plaza las Americas - 6 min drive - 5.6 km

Getting around

  • Domenech Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 26 min drive

Restaurants

  • ‪Chocobar CortĆ©s - ‬1 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬1 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Christianson - ‬2 min walk

About this property

Condado Palm Inn San Juan, Tapestry Collection by Hilton

Hotel with a 24-hour fitness centre, a quick walk to Parque La Ventana al Mar
As a guest of Condado Palm Inn San Juan, Tapestry Collection by Hilton, you'll find an outdoor pool, Access to hot tub, a 24-hour fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Condado Palm Inn San Juan, Tapestry Collection by Hilton. For a fee, parking is available.

This San Juan hotel is smoke free.

  • 151 guestrooms or units
  • 18 levels
  • 2 buildings
  • 388 sq ft of conference space
  • 36 sq. m of conference space
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Condado Palm Inn San Juan, Tapestry Collection by Hilton offers 151 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 27.88 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 24.56 for adults and USD 24.56 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chocobar Cortes
  • Ropa Vieja

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Free bicycle rentals
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 388 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable/satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24.56 for adults and from USD 24.56 for children
  • Self-parking fee: USD 27.88 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and debit cards. Cash is not accepted.Ā This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access is available 24 hours a day.
  • Children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Condado Palm
Best Western Condado Palm Inn
Best Western Plus Condado
Best Western Plus Condado Palm
Best Western Plus Condado Palm Inn
Best Western Plus Condado Palm Inn San Juan
Best Western Plus Condado Palm San Juan
Condado Palm Best Western
Condado Palm Inn
Best Western Plus Condado Palm Inn Suites

Frequently asked questions

Is parking available at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

Yep, Condado Palm Inn San Juan, Tapestry Collection by Hilton has a self car park with in/out privileges for USD 27.88 per day.

How much does it cost to stay at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Condado Palm Inn San Juan, Tapestry Collection by Hilton on 4 May 2025 start from AU$289.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Condado Palm Inn San Juan, Tapestry Collection by Hilton?

Yep, Condado Palm Inn San Juan, Tapestry Collection by Hilton is a short 16-minute walk from Condado Beach. Fun beach activities include snorkelling, scuba diving and body boarding.

Does Condado Palm Inn San Juan, Tapestry Collection by Hilton have a pool?

Condado Palm Inn San Juan, Tapestry Collection by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 24 hours.

What makes Condado Palm Inn San Juan, Tapestry Collection by Hilton a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Condado Palm Inn San Juan, Tapestry Collection by Hilton.

Is Condado Palm Inn San Juan, Tapestry Collection by Hilton family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Condado Palm Inn San Juan, Tapestry Collection by Hilton is a hit with families.

Does Condado Palm Inn San Juan, Tapestry Collection by Hilton serve breakfast?

Yeah, buffet breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

No, Condado Palm Inn San Juan, Tapestry Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves Cuban cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Condado Palm Inn San Juan, Tapestry Collection by Hilton?

No, only service animals are allowed.

Condado Palm Inn San Juan, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 210 out of 402 reviews
Rating 8 - Good. 100 out of 402 reviews
Rating 6 - Okay. 53 out of 402 reviews
Rating 4 - Poor. 21 out of 402 reviews
Rating 2 - Terrible. 18 out of 402 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Business traveller
Liked: Property conditions & facilities
Great overnight stay while traveling!
Stayed 1 night in Jan 2025

10/10 Excellent

Juli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great place to stay while we were in San Juan. Close to the beach, a number of restaurants. The staff was great. Overall, a wonderful experience.
Stayed 2 nights in Dec 2024

6/10 Okay

lissette

Liked: Cleanliness, staff & service
The view from the room was unappealing, a dirty roof from the restaurant of the hotel. Also an annoying sound from the ac vent every now and then, waking me up at times. The pool too small to swim. I strongly feel it’s overpriced, over $500 a night!!! I expected more.
Stayed 4 nights in Jan 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Glorivitte

Liked: Cleanliness, staff & service, property conditions & facilities
Servicio excelente y muy buena ubicacion
Stayed 3 nights in Nov 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jan 2025

6/10 Okay

Yolanda

I recently stayed at this hotel for a weekend and had a mixed experience, but overall, it was positive. The hotel’s location is very convenient—close to the airport, the ocean, and plenty of dining and walking options. This made it easy to enjoy the surrounding area without much hassle. Overall Impression: Despite some hiccups, I had a good stay. The staff were friendly, the hotel was clean, and the location was ideal for exploring the area. I’d suggest the hotel work on better communication about the name change and address the noise issues and bathroom door functionality. That said, I’d consider staying here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Enrique

Stayed 4 nights in Jan 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Jan 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay super convenient
Stayed 5 nights in Jan 2025

10/10 Excellent

Jaime, Haines City

Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Stayed 3 nights in Jan 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice property.
Stayed 1 night in Jan 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Paying resort Fees as we were not using the facilites
Stayed 1 night in Jan 2025

10/10 Excellent

AHMED, Ithaca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, close yo beach and resturants. Some hotels cuts part of the ocean view.
Stayed 6 nights in Jan 2025

6/10 Okay

Michael

Disliked: Room comfort

Street Noise

We spent one night at this location prior to a cruise. I chose this hotel for its proximity to the beach. We arrived just after 3 PM and were told the room was not ready, which is my first complaint. Once we were allowed to check in we were charged a resort fee of $50 which was suppose to cover 2 bottles of water in room, beach towels, chairs, bicycles, etc. but by the time we could check in the sun was already starting to set, there really was no time for the beach, so in essence we paid a resort fee for 2 bottles of water. My biggest complaint however was the street noise which continued past 2 AM, car horns, radios, and loud mororcycles, made it impossible to sleep. The windows might as well have been wide open because they did nothing to block the noise. The hotel was close to 2 pharmacies, restaurants, and souvenir shops but the street noise was just too much. I would not stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service
Disliked: Amenities
After a have a terrible experience at the Fortaleza Suites this hotel in el Condado was so comfortable and a good location as well ā˜ŗļøšŸ‡µšŸ‡·šŸ‘
Stayed 1 night in Jan 2025

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Krista

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Rob, Buffalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and amenities for this area of San Juan.
Stayed 2 nights in Jan 2025

4/10 Poor

Dejah

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Terrible customer service and False Advertising

I booked two rooms and pay through Hotels.com when I checked in the hotel told me that they themselves had canceled one room, but they would rebook it for $700 more. After going back-and-forth with them for almost an hour, they promised me free breakfast and oceanfront view for both rooms. We checked in about 5 PM and we’re told that the rooms would not be ready until about 8 PM but they would hold our luggage. When we finally got to our rooms, one had a partial ocean view, and the other one was staring at Construction when I went down to the front desk again to ask why we did not get the rooms that we were promised after paying $700 more they told me there was nothing they could do about it but I could leave if I wanted. There was also mold and mildew on the ceilings. The sink leaked and we had ice cold showers for three days because they said their water heater wasn’t working. I didn’t take a photo of the construction work out my window but I should have and it was very loud until late at night
Stayed 4 nights in Dec 2024

8/10 Good

Anton F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Dalexza

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2025

2/10 Terrible

jenna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I always choose Hilton because of their overall high standards of cleanliness and customer service. THIS WAS NOT A HILTON! It is a Best Western that was recently acquired by Hilton and has not been brought up to normal Hilton standards. ROOM: smelled musty from the beginning. By day 2, I started coughing at night. There was black mold in bathroom, around vent, on curtains. Bathroom fan didn't work. Front desk said no more rooms available then suggested I "open the sliding door" to let in fresh air (which we did). Sliding glass door was nearly impossible to open and in need of repairs. We left it open most of the day time but couldn't at night because traffic was too loud to sleep. RESORT FEES: $45/night. Does not include $25/day parking, laundry, or breakfast. Laundry is $2.50 per wash. Machines only take quarters. I needed change for my dollars. Front desk had zero. They suggested I walk across to the pharmacy to ask. I headed out (in the rain) to the pharmacy, liquor store, and finally a street vendor to find quarters. BEACH: $45/ day is supposed to include "Beach Club" with chairs, umbrellas, waters, and towels. This "club" is on the public beach where Hilton hired a 3rd party company to set up chairs and umbrellas. Problem is they are also selling them to the public, which means they pile us in like sardines. Never once was there water or towels at the beach. When I mentioned the front desk, they suggested I carry my own from the hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Andrey

Liked: Property conditions & facilities
This is a great hotel walkable distance from the ferry.
Stayed 1 night in Dec 2024