Fairmont El San Juan Hotel (San Juan, PRI): Reviews & Deals from AU$731

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Beachside resort with 4 outdoor pools

Where to?

Dates

April 2025

May 2025

Hypo-allergenic bedding, pillow-top beds, in-room safe

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Pet-friendly
Breakfast available

includes taxes & fees

29 Apr - 30 Apr

Explore the area

6063 Isla Verde Avenue, Carolina, 00979

Isla Verde Beach
‪1 min walk‬
Carolina Beach
‪9 min walk‬
Plaza las Americas
‪9 min drive‬
San Juan (SJU-Luis Munoz Marin Intl.)
‪13 min walk‬

Room options

Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Separate bedroom

Blackout curtains

191 sq m
Sleeps 4
1 King Bed

Signature Room, 1 King Bed, Ocean View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

41 sq m
Sleeps 2
1 King Bed

Fairmont, Room, 1 King Bed, Patio

Highlights

Patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

41 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

57 sq m
Sleeps 2
1 King Bed

Fairmont, Room, 2 Queen Beds, Patio

Highlights

Patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

41 sq m
Sleeps 4
2 Queen Beds

Signature Room, 1 King Bed, Accessible, Ocean View

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Rainfall showerhead

41 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Sofa bed

90 sq m
Sleeps 4
1 King Bed

Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Sofa bed

128 sq m
Partial ocean view
Sleeps 8
1 King Bed and 2 Queen Beds

Fairmont, Room, 1 King Bed, Accessible

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Rainfall showerhead

41 sq m
Sleeps 2
1 King Bed

Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Sofa bed

Separate bedroom

45 sq m
Sleeps 2
1 King Bed

Signature Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

41 sq m
Sleeps 4
2 Queen Beds

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Rainfall showerhead

90 sq m
Sleeps 4
1 King Bed

Villa, 2 Queen Beds, Terrace, Beachside

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

50 sq m
Sleeps 4
2 Queen Beds

Fairmont, Room, 2 Queen Beds, Accessible

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Rainfall showerhead

41 sq m
Sleeps 4
2 Queen Beds

50-inch LED TV with cable channels, TV, pay films

Villa, 1 King Bed, Terrace, Beachside

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

50 sq m
Sleeps 2
1 King Bed

Fairmont, Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Rainfall showerhead

41 sq m
Sleeps 2
1 King Bed

Villa, 1 King Bed, Balcony, Ocean View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

50 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Rainfall showerhead

41 sq m
Sleeps 4
2 Queen Beds

Villa, 2 Queen Beds, Balcony, Poolside

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

45 sq m
Sleeps 4
2 Queen Beds

Bungalow, 1 King Bed, Terrace

Highlights

Patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

33 sq m
Sleeps 2
1 King Bed

Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

45 sq m
Sleeps 4
2 Queen Beds

Fairmont, Room, 2 Queen Beds

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

41 sq m
Sleeps 4
2 Queen Beds

Fairmont, Room, 1 King Bed

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

41 sq m
Sleeps 2
1 King Bed

Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

45 sq m
Sleeps 4
2 Queen Beds

Villa, 2 Queen Beds, Terrace, Poolside

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

45 sq m
Sleeps 4
2 Queen Beds

Villa, 2 Queen Beds, Terrace, Beachside

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

50 sq m
Sleeps 4
2 Queen Beds

Villa, 1 King Bed, Accessible, Bathtub (Terrace, Poolside)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

45 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

41 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Queen Beds, Partial Ocean View

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

41 sq m
Sleeps 4
2 Queen Beds

Villa, 1 King Bed, Balcony, Poolside

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

45 sq m
Sleeps 2
1 King Bed

Fairmont, Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

41 sq m
Sleeps 4
2 Queen Beds

Villa, 1 King Bed, Terrace, Poolside

Highlights

Air conditioning

Connecting rooms available

Free cots/infant beds

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Sofa bed

45 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom (Parlor, 1 King bed)

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Rainfall showerhead

90 sq m
Sleeps 4
1 King Bed

Fairmont, Room, 1 King Bed, Accessible, Bathtub, Patio

Highlights

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Rainfall showerhead

41 sq m
Sleeps 2
1 King Bed

Villa, 1 King Bed, Accessible, Terrace (Poolside)

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Mini-fridge

HDTV

Hypo-allergenic bedding

Pillow-top bed

Blackout curtains

45 sq m
Sleeps 2
1 King Bed

About the area

Carolina

Fairmont El San Juan Hotel puts you in the centre of Carolina, 5.2 km (3.2 mi) from The Mall of San Juan and 5.9 km (3.6 mi) from Museo de Arte de Puerto Rico. Highlights at this beachfront resort include 6 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, Caña, serves Caribbean cuisine. Chandelier Bar is the resort's own lobby lounge, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. Plus you'll find a casino, free Wi-Fi in public areas and a gym. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute drive of this Isla Verde resort include Plaza las Americas and Puerto Rico Convention Center.

View more Resorts in San Juan

What's nearby

Isla Verde Beach - 1 min walk - 0.0 km
Carolina Beach - 9 min walk - 0.8 km
The Mall of San Juan - 5 min drive - 5.3 km
Plaza las Americas - 9 min drive - 9.4 km
Puerto Rico Convention Center - 10 min drive - 9.5 km

Getting around

Pinero Station - 7 min drive
San Juan (SJU-Luis Munoz Marin Intl.) - 17 min drive

Restaurants

‪Mi Casita Restaurant - ‬4 min walk
‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk
‪24 Market Place - ‬4 min walk
‪La Bodeguita - ‬3 min walk
‪Chili's Grill & Bar - ‬2 min walk

About this property

Fairmont El San Juan Hotel

Beachside resort with 4 outdoor pools

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with umbrellas and beach club on site (surcharge). At Fairmont El San Juan Hotel, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. Public spaces have free WiFi. This eco-certified resort also offers outdoor tennis courts and a fitness centre. Parking is available for a fee.

This Carolina resort is smoke free.

388 guestrooms or units

9 levels

4 buildings

6 dining venues

7 bars or lounges

40000 sq ft of conference space

3716 sq. m of conference space

Built in 1958

Casino

Nightclub

Deli

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference space

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Gift shop

On-site shopping

Bellhop

Lift

No smoking on site

Water dispenser

Coffee shop

Bar by the pool

Swim-up bar

Fairmont El San Juan Hotel offers 388 air-conditioned accommodations with espresso makers and a safe. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-certified property

This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Similar properties

Outdoor pool, pool cabanas (surcharge), pool umbrellas

Pool
Spa
Pet-friendly
Restaurant

includes taxes & fees

6 May - 7 May

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Secured parking on site (USD 27.85 per day; includes in/out privileges)
Secured valet parking on site (USD 33.45 per day; includes in/out privileges)

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 41.74 for adults and USD 20.33 for children
6 restaurants
7 bars/lounges
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Caña
Chandelier Bar
El Bistro
El San Juan Beach Club
Wine Bar

Things to do

14 gaming tables
2 outdoor tennis courts
298 slot machines
4 outdoor pools
Beach club
Beach volleyball
Bicycle rentals
Billiards/pool table
Casino (15,000 square foot of space)
Concerts/live shows
Designer stores
Evening entertainment
Fitness classes
Full-service spa
Gym
Nightclub
Shopping
Yoga classes

Family friendly

4 outdoor pools
Mini-fridge
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

3 meeting rooms
40,000 square feet of conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Massage
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Grab bar in bathtub
Grab bar in shower
Lift
Low-height electrical sockets in bathroom
Sign language-capable staff
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Pillowtop mattress

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

50-inch LED TV with premium cable channels
Pay films

Food and drink

Champagne service
Espresso maker
Free bottled water
Limited room service
Mini-fridge
Restaurant dining guides

Air conditioning
Connecting rooms available
Eco-friendly toiletries
Free local calls
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 150 per accommodation, per stay
Food and water bowls are available

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 50.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: 21 per cent of room rate

The resort fee includes:

Additional inclusions
Beach access
Beach towels
Fitness centre access
Health club access
In-room bottled water
In-room coffee
In-room safe
Phone calls
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 41.74 for adults and from USD 20.33 for children
Secured self-parking fee: USD 27.85 per day (in/out privileges)
Valet parking fee: USD 33.45 per day (in/out privileges)
Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Resort & Hilton Hotel

El San Juan Casino Hilton

El San Juan Resort & Casino Hilton Hotel

El San Juan Hotel Casino

El San Juan Hotel Isla Verde

El San Juan Hotel Puerto Rico

El San Juan Resort And Casino

El Resort & Casino Hilton Hotel

El San Juan Hilton

El San Juan Hotel Curio Collection Hilton Carolina

El Hotel Curio Collection Hilton

El San Juan Curio Collection Hilton Carolina

Juan Curio Collection Hilton

Fairmont El San Juan Carolina

Fairmont El San Juan Hotel Resort

Fairmont El San Juan Hotel Carolina

Fairmont El San Juan Hotel Resort Carolina

El San Juan Hotel Curio Collection by Hilton

Fairmont El San Juan Hotel (Opening January 2020)

Frequently asked questions

What is the cancellation policy at Fairmont El San Juan Hotel?

Fairmont El San Juan Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont El San Juan Hotel?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Fairmont El San Juan Hotel on 29 Apr 2025 start from AU$603.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont El San Juan Hotel?

Yep, Fairmont El San Juan Hotel has a secured self car park with in/out privileges for USD 27.85 per day.

Are there any beaches close to Fairmont El San Juan Hotel?

Yep, Fairmont El San Juan Hotel is a short 1-minute walk from Isla Verde Beach. Fun beach activities include volleyball, scuba diving and body boarding.

Is there a spa on site at Fairmont El San Juan Hotel?

Yep, there is an onsite spa at Fairmont El San Juan Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Fairmont El San Juan Hotel have a pool?

Yep, and guests love it! Fairmont El San Juan Hotel has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Fairmont El San Juan Hotel?

Fairmont El San Juan Hotel features 4 outdoor pools, a full-service spa and a nightclub. All guestrooms come with pillowtop beds and espresso makers.

What makes Fairmont El San Juan Hotel a romantic place to stay?

Couples spa treatments and beachfront dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Fairmont El San Juan Hotel.

Does Fairmont El San Juan Hotel serve breakfast?

Yep, buffet brekkie is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Fairmont El San Juan Hotel?

No, Fairmont El San Juan Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont El San Juan Hotel?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont El San Juan Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Fairmont El San Juan Hotel?

Furry friends are welcome at Fairmont El San Juan Hotel, with food and water bowls on offer.

Fairmont El San Juan Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Moshe

Travelled with partner

20 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos, Doral

19 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Jose

16 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with family

14 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great hotel and experience

Stayed 5 nights in Sep 2024

4/10 Poor

Stacey

Travelled with family

13 Jan 2025

Disliked: Cleanliness, staff & service

Service was poor in many areas- pool bar, front desk, and pool attendants. We paid a ridiculous $100 per day resort fee to have a pool attendant with an attitude toss a couple of towels at us and tell us to find our own chairs. The only place their service was decent was at the bar where the music shows were held- which were actually very good. The room was not very clean and the hotel is generally fairly run down. I won’t return.

Stayed 2 nights in Jan 2025

6/10 Okay

Frederick

Travelled with partner

12 Jan 2025

Liked: Staff & service, amenities

The lobby bar is great, sushi was great..live entertainment was great...the rest of the hotel is very dated..rust on hinges in the room, for the price ..much better options available to stay...property really needs to be renovated...

Stayed 1 night in Jan 2025

10/10 Excellent

Gregory, stamford

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, nice beach, fun lobby

Stayed 4 nights in Dec 2024

6/10 Okay

Ana

12 Jan 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 5 nights in Jan 2025

10/10 Excellent

Antonio

11 Jan 2025

Stayed 5 nights in Jan 2025

6/10 Okay

Josel

Travelled with family

11 Jan 2025

Liked: Cleanliness, staff & service

The property was more like a 3.5 star than a 4 star hotel. The main building hallways and room were a little run down. Pros: the location was great, with easy access to the airport. Most excursions were a half hour to 45 min away including the rain forest, Old San Juan, etc. the beach was lovely and I appreciated the chairs on the beach reserved for hotel guests. If you want a fun, vibrant, and loud nightlife, the El San Juan Fairmont is the place to be. Every night the lobby was full of people and it felt like one big party. Cons: On the second night around 10 pm, loud music began blasting and vibrating our room. We were on the 3rd floor right above the lobby. We have children so it we requested a room change. I wished we were warned ahead of time rant the Club Cana was right below us and it would be loud music until 4 am. They did move us to the 6th floor right away but it was still a pain to move when we were already trying to go to bed. The shower door would not close all the way and it leaked puddles of water all over the floor and even out the bathroom door. We did not ask to move this time because we had just moved so we dealt with it. Another night the door latch locked us in from the outside when we got home from dinner and another day, the batteries in the safe died so my belongings were stuck. It was an inconvenience and put a damper on my vacation, but security and staff were responsive and alleviated issues right away. For that, I appreciated this hotel.

Stayed 4 nights in Jan 2025

10/10 Excellent

Fernando

10 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2025

10/10 Excellent

Srini

9 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

2/10 Terrible

Goncalo

8 Jan 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Stayed 1 night in Jan 2025

4/10 Poor

HASSAN

7 Jan 2025

Stayed 5 nights in Dec 2024

2/10 Terrible

CARMEN

Travelled with family

7 Jan 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

NOT AVAILABLE BOOKED UPGRADED ROOM FOR 4, ONLY ONE ROOM WITH ONE BED AND PULLOUT BED THAT WAS TOO UNCONFORTABLE

Stayed 2 nights in Dec 2024

10/10 Excellent

Armando

Travelled with partner

6 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food prices were extremely high for the food given

Stayed 3 nights in Jan 2025

4/10 Poor

Peturah, Philadelphia

Travelled with partner, Travelled with group

5 Jan 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

No routine maintenance of any portion of this facility. Dirty chairs, pool, linens, bathrooms. Cracked steps everything is worn and needs to be replaced in this hotel.. did i mention not clean

Stayed 2 nights in Dec 2024

10/10 Excellent

Divine, Brooklyn

5 Jan 2025

Stayed 3 nights in Dec 2024

10/10 Excellent

Mayolo, Elkhart

4 Jan 2025

Stayed 3 nights in Dec 2024

10/10 Excellent

Gary

Travelled with partner

4 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and staff were amazing. We enjoyed our stay and will be coming back.

Stayed 4 nights in Dec 2024

4/10 Poor

Richard, New York

Travelled with partner

4 Jan 2025

Disliked: Staff & service, amenities, property conditions & facilities

3.5 hotel for a 5 star price. As others have stated below, this hotel is quite dated. Small rooms. AC set at 68, didn’t get close to that during the entire stay. 1 of the elevators was out. Asked the fake maître d' at the 3.9 (current Google) rated steak hosue if I could get some food at the bar and he said it was “not for guests of the hotel.” OK. Circular bar in the lobby near the sushi bar had more workers than guests and it took 10 minutes for them to even ask what you wanted. Hard pass- Never again..

Stayed 4 nights in Dec 2024

8/10 Good

Francene, Wall

Travelled with family

2 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Older hotel. Very classic. Very lively lobby area. Funn casino. Beautiful beach

Stayed 4 nights in Dec 2024

4/10 Poor

Santana

1 Jan 2025

Stayed 4 nights in Dec 2024

10/10 Excellent

Reinaldo

Business traveller

31 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was ok

Stayed 4 nights in Dec 2024

10/10 Excellent

Herminio

30 Dec 2024

Stayed 2 nights in Nov 2024

Fairmont El San Juan Hotel

Photo gallery for Fairmont El San Juan Hotel

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Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

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Signature Room, 1 King Bed, Ocean View

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Fairmont, Room, 1 King Bed, Patio

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Deluxe Room, 1 King Bed

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Fairmont, Room, 2 Queen Beds, Patio

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Signature Room, 1 King Bed, Accessible, Ocean View

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Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

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Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

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View all photos for Fairmont, Room, 1 King Bed, Accessible

Fairmont, Room, 1 King Bed, Accessible

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View all photos for Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

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View all photos for Signature Room, 2 Queen Beds, Ocean View

Signature Room, 2 Queen Beds, Ocean View

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View all photos for Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

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View all photos for Villa, 2 Queen Beds, Terrace, Beachside

Villa, 2 Queen Beds, Terrace, Beachside

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View all photos for Fairmont, Room, 2 Queen Beds, Accessible

Fairmont, Room, 2 Queen Beds, Accessible

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View all photos for Villa, 1 King Bed, Terrace, Beachside

Villa, 1 King Bed, Terrace, Beachside

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View all photos for Fairmont, Room, 1 King Bed, Accessible, Bathtub

Fairmont, Room, 1 King Bed, Accessible, Bathtub

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View all photos for Villa, 1 King Bed, Balcony, Ocean View

Villa, 1 King Bed, Balcony, Ocean View

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View all photos for Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

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View all photos for Villa, 2 Queen Beds, Balcony, Poolside

Villa, 2 Queen Beds, Balcony, Poolside

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View all photos for Bungalow, 1 King Bed, Terrace

Bungalow, 1 King Bed, Terrace

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View all photos for Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

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View all photos for Fairmont, Room, 2 Queen Beds

Fairmont, Room, 2 Queen Beds

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View all photos for Fairmont, Room, 1 King Bed

Fairmont, Room, 1 King Bed

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View all photos for Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

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View all photos for Villa, 2 Queen Beds, Terrace, Poolside

Villa, 2 Queen Beds, Terrace, Poolside