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Hyatt Place San Juan

3.5 star property
Bayside San Juan hotel in Santurce with free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hyatt Place San Juan

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Lunch and dinner served
Reception
Combined shower/bathtub, designer toiletries, hair dryer, towels

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
The price is AU$344
includes taxes & fees
17 Nov - 18 Nov

Explore the area

Map
Avenida Fernandez Juncos 580, San Juan, 00907
  • Sheraton Casino
    3 min walk
  • Distrito T-Mobile
    5 min walk
  • Coca-Cola Music Hall
    7 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    20 min walk

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | View from room

Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Room (2 Queen Beds with Sofa Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Room, 1 King Bed with Sofa bed, View | Water view

Room, 1 King Bed with Sofa bed, View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, View (2 Queen Beds with Sofa Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Room, View (2 Queen Beds with Sofa Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed) | View from room

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Speciality)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds ( High Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds, Accessible Bathtub, Bay View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
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Pool
Hot tub
Breakfast included
Spa
4.5 out of 5, Wonderful, (2688)
The price is AU$385
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Embassy Suites by Hilton San Juan Hotel & Casino

About the area

San Juan

At Hyatt Place San Juan you'll be within just a 10-minute stroll of Sheraton Casino and Distrito T-Mobile. Highlights at this hotel include 2 bars/lounges, a restaurant and free daily breakfast. .The restaurant, The Placery, is open for lunch and dinner. 2889 square feet (268 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Free on-the-go breakfast is available daily between 6:30 AM and 9:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3.5-property class Santurce hotel include Puerto Rico Convention Center and Pan American Pier.

What's nearby

  • Distrito T-Mobile - 5 min walk
  • Puerto Rico Convention Center - 8 min walk
  • Pan American Pier - 10 min walk
  • Condado Beach - 15 min walk
  • Port of San Juan - 3 min drive

Getting around

  • Hato Rey Station - 5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive

Restaurants

  • ‪Pudge’s Pizza - ‬5 min walk
  • ‪Choices Sheraton - ‬5 min walk
  • ‪Sazon Cocina Criolla - ‬5 min walk
  • ‪La Central by Mario Pagan - ‬6 min walk
  • ‪Medalla Arena - ‬6 min walk

About this property

Hyatt Place San Juan

Bayside San Juan hotel in Santurce with free breakfast
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. Event space at this hotel measures 2889 square feet (268 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hyatt Place San Juan. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 2889 sq ft of conference space
  • 268 sq. m of conference space
  • Built in 2016
  • To-go breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hyatt Place San Juan offers 149 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas and includes sofa beds. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 18 per day; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery Market
  • The Placery

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,889 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night, plus a deposit of USD 75.00 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 16 per cent of room rate
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 18.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Frequently asked questions

What is the cancellation policy at Hyatt Place San Juan?

Hyatt Place San Juan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place San Juan?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Place San Juan on 17 Nov 2024 start from AU$296.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place San Juan?

Yep, Hyatt Place San Juan has an uncovered self car park with in/out privileges for USD 18.00 per day.

Are there any beaches close to Hyatt Place San Juan?

Yep, Hyatt Place San Juan is a short 15-minute walk from Condado Beach.

Does Hyatt Place San Juan serve breakfast?

You bet, visitors highly rate the free on-the-go brekkie here! Offered daily between 6:30 AM and 9:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Hyatt Place San Juan?

No, Hyatt Place San Juan does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Place San Juan?

Yep, you can grab a meal at Hyatt Place San Juan's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Hyatt Place San Juan?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hyatt Place San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1008 reviews" "
Rating 8 - Good. 177 out of 1008 reviews" "
Rating 6 - Okay. 76 out of 1008 reviews" "
Rating 4 - Poor. 36 out of 1008 reviews" "
Rating 2 - Terrible. 33 out of 1008 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for one night because we arrived earlier than expected and we loved it ! They were so friendly and accommodating!
Stayed 1 night in Aug 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Aug 2024

8/10 Good

Shasta, Willingboro

Travelled with family
Liked: Cleanliness, staff & service, amenities
I loved the location and the outdoor pool area. Perfect for traveling with children. Francisco excellent staff member friendly and accommodating. They have to work on housekeeping. My complaint is my room wasn’t cleaned one day. I complained and still wasn’t cleaned until next day almost 3pm. This was unacceptable I had to go to front desk for towels, wash clothes and toilet paper due to room not being cleaned.
Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The dishes were dirty ….. like they didn’t even wash them for the quest .. they didn’t clean my Room For 2 days .. I had to go downstairs 3x for toilet paper and towels ….. I had to wait for her to hand them To me because waiting For staff wasn’t helpful.. checkout online wasn’t available and I had to wait 10 minutes because the Guy was in the restroom …. And no one else was there to assist except a security guard and he couldn’t do that …..
Stayed 4 nights in Aug 2024

8/10 Good

Erica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & clean
Stayed 2 nights in Aug 2024

2/10 Terrible

Reginald

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was a horrible experience!
Stayed 3 nights in Aug 2024

10/10 Excellent

jaysen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great for kids! Had transportation to the beach and old San Juan. Was walking distance to T-mobile arena. Then Francisco makes the best drinks at the bar. (The chicken tenders are amazing)
Stayed 2 nights in Aug 2024

8/10 Good

Jania N

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean some of the workers are patient with you. The area was very easy to get to other places. Very clean. Need to make sure to tell people if you book with this hotel you are close to the district and it gets loud at night. I didn’t get to go to sleep till 2 one night which is not good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jasmin

Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle

Travelled with family, Business traveller
Liked: Amenities
ng especially yadiel at the front desk and the bartender. They were extremely helpful and made the experience memorable. We will be back that's for sure
Stayed 2 nights in Aug 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reaching the front desk via phone is nearly impossible, the wait times are ridiculous.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice hotel. Family hotel with great pool and nearby attractions in walking distance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nadine, New York

Liked: Staff & service, amenities, property conditions & facilities
Our stay was amazing! The breakfast was fresh and delicious. The staff was very accommodating and friendly. The pool was well-designed, especially the kids’ slides. We loved that there was a bar, and the burgers were juicy! We recommend this hotel and will stay here again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Rachel C.

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids and staff were nice, we stayed here with family in multiple rooms. The room was spacious, we stayed in a King room with a pull out couch. The laundry on 5th floor was clean, a bit hot in the room as expected with 2 sets of washer/dryer. They were $3 each and they have quarters at the front desk, along with ALL free detergent for about $3 and change. Breakfast was great, had lots of options. The only thing I would say is during breakfast the plates were a bit dirty, had to go through a few before find one that looked clean. The food they had for purchase on the menu throughout the day was really good, especially the burger/fries! We were also close to a lot of things, uber was cheap. You have the tmobile districo right across the street in walking distance. They provide a shuttle from 9am-5:40pm, I believe, it goes to the tmobile districo, the beach, and old san juan. Would stay here again, overall a great stay!
Stayed 5 nights in Jul 2024

10/10 Excellent

Badi, Westbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Manuel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities
All of the hotel. Is very good de experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Isaac

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
Stayed 1 night in Jul 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location always felt safe walking around the area.
Stayed 2 nights in Jul 2024

8/10 Good

Carmen

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, pet friendly, great breakfast buffet and common areas very comfortable
Stayed 2 nights in Jul 2024

10/10 Excellent

Keishla

Good!!
Stayed 2 nights in Jul 2024

8/10 Good

Yuber

Stayed 2 nights in Jul 2024

6/10 Okay

Zhuhura

Liked: Cleanliness, property conditions & facilities
I didn't like the evening service where you can buy coffee and snacks the server a women and the guy wasn't pleasant i went 7/25 7/29
Stayed 4 nights in Jul 2024