Metro Art Hotel

2.0 star property
Hotel with 2 hot tubs, near Condado Beach

Photo gallery for Metro Art Hotel

Terrace/patio
Lobby
Junior Room | Living area
Grand Double Room | Living area
Junior Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AU$201
includes taxes & fees
29 Apr - 30 Apr

Explore the area

Map
312 Avenida José de Diego, San Juan, San Juan, 00909
  • Casino del Mar at La Concha Resort
    ‪20 min walk‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • Condado Beach
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪19 min drive‬

Room options

Grand Double Room

Highlights

Individually decorated
Air conditioning
Blackout curtains
Premium bedding
Private bathroom
Minibar
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room

Highlights

Individually decorated
Air conditioning
Blackout curtains
Premium bedding
Private bathroom
Minibar
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Economy Studio

Highlights

Individually decorated
Air conditioning
Blackout curtains
Premium bedding
Private bathroom
Minibar
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

City Room

Highlights

Individually decorated
Air conditioning
Blackout curtains
Premium bedding
Private bathroom
Minibar
Wardrobe
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

Basic Room

Highlights

Individually decorated
Air conditioning
Blackout curtains
Premium bedding
Private bathroom
Minibar
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Classic Double Room

Highlights

Individually decorated
Air conditioning
Blackout curtains
Premium bedding
Private bathroom
Minibar
Wardrobe
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Exclusive Room

Highlights

Individually decorated
Air conditioning
Blackout curtains
Premium bedding
Private bathroom
Minibar
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Junior Room

Highlights

Individually decorated
Air conditioning
Blackout curtains
Premium bedding
Private bathroom
Minibar
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

About the area

San Juan

At Metro Art Hotel you'll be 2.7 km (1.6 mi) from Condado Beach and 1.7 km (1 mi) from Casino del Mar at La Concha Resort. Highlights at this hotel include 2 hot tubs and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Plus you'll find multilingual staff and luggage storage. .With a stay at this Santurce hotel, you'll be 3.4 km (2.1 mi) from Puerto Rico Convention Center and 3.5 km (2.2 mi) from Pan American Pier.

What's nearby

  • Casino del Mar at La Concha Resort - 20 min walk - 1.7 km
  • Jose Miguel Agrelot Coliseum - 3 min drive - 2.8 km
  • Pan American Pier - 4 min drive - 3.7 km
  • Puerto Rico Convention Center - 4 min drive - 3.7 km
  • Condado Beach - 6 min drive - 3.3 km

Getting around

  • Domenech Station - 5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 19 min drive

Restaurants

  • ‪El Meson Sandwiches - ‬1 min walk
  • ‪The Village Pueblo Food Center - ‬2 min walk
  • ‪Taberna Selfie - ‬5 min walk
  • ‪Lote 23 - ‬5 min walk
  • ‪Hacienda San Pedro Coffee Shop - ‬1 min walk

About this property

Metro Art Hotel

Hotel with 2 hot tubs, near Condado Beach
Metro Art Hotel offers its guests 2 hot tubs. Public spaces have free WiFi. Metro Art Hotel also features multilingual staff and concierge services.

This San Juan hotel is smoke free.

  • 52 guestrooms or units
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • No smoking on site
Metro Art Hotel offers 52 air-conditioned accommodations with minibars and blackout curtains. This individually decorated accommodation includes desks. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a shower. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 2 hot tubs

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 9 per cent tourism fee will be charged
  • Service fee: 6.54 per cent

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash.

Property is also known as

Metro Art Hotel Hotel
Metro Art Hotel San Juan
Metro Art Hotel Hotel San Juan

Frequently asked questions

What is the cancellation policy at Metro Art Hotel?

Metro Art Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Metro Art Hotel?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Metro Art Hotel on 29 Apr 2025 start from AU$175.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Metro Art Hotel?

Yep, Metro Art Hotel is a short 20-minute walk from Playa Ocean Park.

Is there a free airport shuttle available at Metro Art Hotel?

No, Metro Art Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Metro Art Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Metro Art Hotel?

No, only service animals are allowed.

Metro Art Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 165 out of 241 reviews
Rating 8 - Good. 47 out of 241 reviews
Rating 6 - Okay. 14 out of 241 reviews
Rating 4 - Poor. 9 out of 241 reviews
Rating 2 - Terrible. 6 out of 241 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

MARGARITA

Stayed 1 night in Jan 2025

10/10 Excellent

Willie Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and comfortable beds nice bathrooms rooftop hot tub and lounge area very nice city view
Stayed 5 nights in Jan 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
This boutique and friendly hotel in the metro San Juan area is very conveniently located.
Stayed 3 nights in Oct 2024

8/10 Good

Abiba

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The room was really pretty, the bathroom was absolutely gorgeous like REALLY pretty, the floors were a bit untidy tho, the water pressure was really low it kinda annoyed us but apart from that it was an amazing stay!
Stayed 3 nights in Jan 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately issue with hotel is wall are to hollow can hear everything from other room. Had a couple next door arguing one night for several hours and other night another couple just having to much fun that could hear every moment.
Stayed 3 nights in Jan 2025

4/10 Poor

Sheila

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room is hot because you cannot turn the temperature on the mini splits down
Stayed 1 night in Jan 2025

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, super helpful staff, well done! I will definitely go back next time I am in San Juan.
Stayed 2 nights in Jan 2025

6/10 Okay

Luke

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location Awesome Hotel

Excellent location with plenty to walk to for food or activity. Beach is close by and there is also a parking garage right there if you have/rented a car. They have a nice terrace on the 7th floor that has spectacular views. Room was clean and had a comfortable bed and huge TV. Plenty of storage and nice bathroom and shower as well!
Stayed 2 nights in Jan 2025

10/10 Excellent

Stone

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Emma

Disliked: Amenities
The water in the shower was cold. I let it run for a really long time and it never even got warm. The water.in the sink luckily got hot. Fire alarm went off late one night. I walked down the stairs no was at the desk, no one was outside. No escape route on door like most hotels have in every room. I only stayed for one night which was good. Clerk was very helpful in getting uber for me.
Stayed 1 night in Jan 2025

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Merline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travel with partner. Great location to Old San Juan. Clean , affordable., walkable to cafes and restaurants My only complaint was no chair in room and on our last morning there was no hot water in our bathroom. Front office staff was amazing. We would return.
Stayed 5 nights in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luna help us a lot great service ⭐️
Stayed 1 night in Jan 2025

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was wonderful! The staff was very helpful with their assistance and courteous. The hotel room was spacious and clean. The hotel was in walking distance of many eateries and a food mart. Although the neighboring building was questionable with garbage strewn in front, I felt safe and would stay there again. The top floor view was lovely too. :)
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Crappy hotel

Our stay at the "MetroArt Hotel" was utterly disappointing. No parking anywhere, no breakfast. The room was incredibly small with NO microwave, NO hair dryer, NO night stands nor telephone to call down (the reception); when you ask to get your room cleaned, the cleaning crew only change your towels and made your bed with the same stained sheets, a dusty floor, and a bathroom that clearly hadn't been properly cleaned. The staff were okay but seemed completely uninterested in addressing our concerns as one of them promised us a microwave in our room, nothing was done the whole week. My partner and I weren't happy until the end. Avoid this hotel at all costs.".
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Unclean room, friendly staff

Friendly and helpful staff. Unfortunately the lobby reeked of smoke and mold, and our room was not clean- big clump of hair in the shower drain, dirt and dust on bathroom floors. I value cleanliness so I would not stay again.
Stayed 1 night in Jan 2025

8/10 Good

Kira

Stayed 2 nights in Dec 2024

2/10 Terrible

Mykeia J.

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I initially risked staying here based off of the decent reviews. I typically don't leave negative reviews, but this place deserves one. Would I stay here again or recommend this property, "NO". We stayed for 5 nights at this boutique hotel and customer service was terrible at night. Loose trash was all over the ground outside front door. At check in, staff did not explain the amenities or any information to make my stay worthwhile. Not the biggest dealbreaker, but I was only given one room key for 2 guest. We ended up getting a second one a few days later because it was inconvenient when we wanted to venture off separately. The hotel was so short staff that we were told that housekeeping was limited and they could only clean rooms for incoming customers. We had to go down to the front desk for towels everyday and no one came to our room for our dirty ones. The best thing about this hotel is the location. Uber's were reasonable and hot spots were in walking distance. I would mention that the hotel coffee machine beside the elevator brewed pretty good drinks, but the machine broke down on my 2nd day and was not repaired. Rooftop Jacuzzi's were dirty with debris and clearly not cleaned regularly. There are no room phones at all so you literally have to use your own phone just to call downstairs to ask general questions. King size mattress was mediocre and the hotel is on a noisy busy road. There are plenty of hotels around this location. Don't waste your money on this place!
Stayed 5 nights in Dec 2024

8/10 Good

Ramonita

Liked: Cleanliness, staff & service, property conditions & facilities
Small cozy hotel. Simple, yet clean, with nice staff. We loved the dining options around and its location. We will come back.
Stayed 2 nights in Jan 2025

8/10 Good

Maria

Ok
Stayed 1 night in Dec 2024