San Juan Marriott Resort and Stellaris Casino

4.5 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Juan Marriott Resort and Stellaris Casino

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff, property condition

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
1309 Ashford Avenue, San Juan, 00907
  • Casino del Mar at La Concha Resort
    5 min walk
  • Plaza del Mercado
    11 min walk
  • Museo de Arte de Puerto Rico
    16 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    10 min drive

Room options

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool Access, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, City View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, City View (Mobility Accessible, Roll-In Shower)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Sofa bed - double
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
  • 58 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
  • 129 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Ocean View, Tower

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Oceanfront

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View, Tower

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Pool Access, Pool View (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Ocean View (Mobility/hearing Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View (Mobility Accessible, Roll-In Shower)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View (Hearing Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool Access, Pool View (Mobility Accessible, Transfer Shower)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Ocean View (Mobility/hearing Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Ocean View (Hearing Accessible)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

San Juan

A luxury stay in San Juan awaits you at San Juan Marriott Resort and Stellaris Casino. Within a 5-minute stroll you'll find Casino del Mar at La Concha Resort and Condado Beach within a 20-minute walk. Highlights at this beachfront hotel include 2 outdoor swimming pools, 3 bars/lounges and a full-service spa. .A day of pampering at Ocean Club Spa can include hot stone massages, prenatal massages, body wraps and facials along with access to the sauna. The family restaurant, Cosecha Restaurant, is open for breakfast and dinner. Red Coral Lounge is the hotel's own cocktail bar, serving drinks along with light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and 24-hour gym. 10344 square feet (961 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include a casino, free Wi-Fi in public areas and a hot tub. Buffet breakfast is available daily between 7 AM and 11:30 AM. There's also the convenience of valet parking. .You'll be 3 km (1.8 mi) from Pan American Pier and 3.1 km (1.9 mi) from Puerto Rico Convention Center with a stay at this 4.5-property class Condado hotel.

What's nearby

  • Casino del Mar at La Concha Resort - 5 min walk - 0.5 km
  • Condado Beach - 17 min walk - 1.5 km
  • Pan American Pier - 5 min drive - 3.8 km
  • Puerto Rico Convention Center - 5 min drive - 4.1 km
  • Escambron Beach - 7 min drive - 4.2 km

Getting around

  • Domenech Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 15 min drive

Restaurants

  • ‪Chocobar Cortés - ‬2 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬2 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Red Coral Lounge - ‬1 min walk

About this property

San Juan Marriott Resort and Stellaris Casino

Luxury hotel on the beach, with 2 outdoor swimming pools
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At San Juan Marriott Resort and Stellaris Casino, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. For a fee, parking is available.

This 4.5-star San Juan hotel is smoke free.

  • 531 guestrooms or units
  • 21 levels
  • 2 buildings
  • 3 bars or lounges
  • Conference rooms
  • 10344 sq ft of conference space
  • 961 sq. m of conference space
  • Casino
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar
San Juan Marriott Resort and Stellaris Casino offers 531 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a weekly basis. Amenities available on request include change of bedsheets. Housekeeping is provided on a limited basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ocean Club Spa. Services include hot stone massages, facials, body wraps and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per day)
  • Valet parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: USD 41 per person
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Coffee Merchant Bake Shop
  • Cosecha Restaurant
  • La Isla Beach Bar
  • Red Coral Lounge

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10,344 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 22 July 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 72.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 41 per person
  • Self-parking fee: USD 20 per day
  • Valet parking fee: USD 25.00 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Resort & Stellaris
Marriott Resort Stellaris
Marriott Stellaris
San Juan Marriott Resort & Stellaris Casino
San Juan Marriott Stellaris Casino
Stellaris
San Juan Marriott Resort Stellaris Casino Hotel
San Juan Marriott Resort Stellaris Casino
Juan Marriott Stellaris Casino
San Juan Marriott Resort Stellaris Casino
San Juan Marriott Resort and Stellaris Casino Hotel
San Juan Marriott Resort and Stellaris Casino San Juan
San Juan Marriott Resort and Stellaris Casino Hotel San Juan

Frequently asked questions

What is the cancellation policy at San Juan Marriott Resort and Stellaris Casino?

San Juan Marriott Resort and Stellaris Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at San Juan Marriott Resort and Stellaris Casino?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at San Juan Marriott Resort and Stellaris Casino on 1 Dec 2024 start from AU$594.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at San Juan Marriott Resort and Stellaris Casino?

Yep, San Juan Marriott Resort and Stellaris Casino has a self car park for USD 20 per day.

Are there any beaches close to San Juan Marriott Resort and Stellaris Casino?

Yep, San Juan Marriott Resort and Stellaris Casino is a short 17-minute walk from Condado Beach. Fun beach activities include volleyball, snorkelling and windsurfing.

Is there a spa on site at San Juan Marriott Resort and Stellaris Casino?

Yep, Ocean Club Spa is available for guests. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

Does San Juan Marriott Resort and Stellaris Casino have a pool?

Yep, and guests love it! San Juan Marriott Resort and Stellaris Casino has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does San Juan Marriott Resort and Stellaris Casino have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at San Juan Marriott Resort and Stellaris Casino?

San Juan Marriott Resort and Stellaris Casino features 2 outdoor pools, a full-service spa and 3 bars.

What makes San Juan Marriott Resort and Stellaris Casino a romantic place to stay?

1 hot tub and ocean-view dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at San Juan Marriott Resort and Stellaris Casino.

Is San Juan Marriott Resort and Stellaris Casino family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that San Juan Marriott Resort and Stellaris Casino is a hit with families.

Does San Juan Marriott Resort and Stellaris Casino serve breakfast?

Yeah, buffet brekkie is offered daily between 7 AM and 11:30 AM.

Is there a free airport shuttle available at San Juan Marriott Resort and Stellaris Casino?

No, San Juan Marriott Resort and Stellaris Casino does not offer an airport shuttle service.

Is there a bar or restaurant at San Juan Marriott Resort and Stellaris Casino?

Yep, they've got a beach bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at San Juan Marriott Resort and Stellaris Casino?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at San Juan Marriott Resort and Stellaris Casino?

No, pets are not allowed.

San Juan Marriott Resort and Stellaris Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 755 out of 1146 reviews" "
Rating 8 - Good. 217 out of 1146 reviews" "
Rating 6 - Okay. 100 out of 1146 reviews" "
Rating 4 - Poor. 36 out of 1146 reviews" "
Rating 2 - Terrible. 38 out of 1146 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is under remodeling, a lot of noise and dust in the lobby and pool areas, the staff is very friendly, the room was quite arranged, with some cosmetic details, etc. The beach is not good for bathing, a lot of waves and strong currents, the flag of danger is permanent
Stayed 4 nights in Aug 2024

10/10 Excellent

Marizel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about it!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The atmosphere was fantastic. Had two days with no amenities open because of the storm heading into Puerto Rico but after that we had a great time. One incident with bedbugs in our room has us with annoying bug bites all over our body.
Stayed 4 nights in Aug 2024

6/10 Okay

Courtney

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There should have been a notification sent to patrons regarding the construction. One elevator worked and the room smelled mildew ish. The staff were all great and super helpful but the amenities were lacking. The price was not worth it.
Stayed 1 night in Aug 2024

4/10 Poor

Jason

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arriving to the hotel we were told that the pool view room we booked months in advance had a leak, so we were upgraded to a suite. The suite was not an upgrade. Just a couch with a pull out plastic mattress. No bedding. No pillows. We complained and were moved to a pool view room with one king bed, we booked 2 queens as we had 2 guests. They said they would bring a roll away bed - they never did. The food menus aren’t great, overpriced, and taste of the food is average. Very little options for children. The pool was always over crowded. By 3pm it was disgustingly dirty. Plastic cups, trash, napkins, hair floating in the water. Visible dirt on the bottom. Staff were never on the same page. You could ask the same question to multiple people and get all different answers. There was also construction happening in the lobby and in common areas of the hotel. We were not warned of this and I would have booked somewhere else had I know. Overall, this resort is not worth the money, especially if you plan to bring children.
Stayed 5 nights in Aug 2024

10/10 Excellent

Nekia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing!! My husband and I truly enjoyed our stay. Staff were friendly and attentive, the rooms and facilities were clean. Beachfront property with plenty of chairs and umbrellas available. We would definitely stay here again.
Stayed 3 nights in Aug 2024

2/10 Terrible

Victor, staten island

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under construction. None of the amenities were available. It was such a nuisance for myself and my kids. The door to my room didnt lock unless i pushed closed. The room itself had a smell of mildew or mold. The moisture from the outside had the floors so moist. The pool area was so slippery we slipped all day. Just not a pleasant stay at all.
Stayed 5 nights in Aug 2024

10/10 Excellent

Nicolas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service. Hotel staff were very friendly and ready to help. We were there through Hurrcane Ernesto and hotel did everything they could to help. One bad note was the reservations department were very unhelpful went we asked if we could extend the stay due to a flight cancellation because of the storm. Everything else was great, the pool and the beach are great.
Stayed 4 nights in Aug 2024

6/10 Okay

JEFFREY

Liked: Staff & service
Disliked: Cleanliness
We recently stayed at the Marriott Stellaris Resort in San Juan and was quite disappointed with the experience, especially given the high cost. Several areas of the resort were under maintenance, which detracted from the overall ambiance and amenities available. Unfortunately, our room was not up to the expected standard of cleanliness. We found stains on the bathroom walls, a dirty sink and vanity, and the bedding was in poor shape. Shockingly, there was a blood stain on the sheets, right where your face would rest, which is completely unacceptable for a resort of this caliber. Adding to the disappointment, we had two days where everything was closed due to a potential tropical storm. While I understand the safety concerns, there were no vouchers, discounts, or alternative options provided to guests who suddenly had nothing to do. Given the lack of amenities and the issues with the room, this stay was far from worth the price we paid. I would recommend looking elsewhere for a better experience.
Stayed 4 nights in Aug 2024

6/10 Okay

Vanessa

Liked: Staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Cheryl Lynn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Limited dining options on site as new restaurants we're open. However, great dining options in walking distance.
Stayed 4 nights in Aug 2024

8/10 Good

Joshua William, Saratoga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming areas and beach access were great. The room could have been a little cleaner, and the adjacent area were under construction which was a bit noisy. All in all it was a good location for a family vacation.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brian, Foxboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip!
Stayed 5 nights in Aug 2024

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location, friendly staff, plenty of amenities.
Stayed 1 night in Aug 2024

4/10 Poor

Ana

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Under construction Under renovation Lots of noise Bathroom ceiling was old/breaking
Stayed 4 nights in Aug 2024

10/10 Excellent

Catalina J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Marit M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach with chairs and umbrellas. Great location
Stayed 6 nights in Jun 2024

10/10 Excellent

Belal

Liked: Cleanliness, property conditions & facilities
Everything is very good
Stayed 4 nights in Aug 2024

6/10 Okay

teresa

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Rania

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and well maintained and the staff was attentive and helpful. Our experience was great!
Stayed 4 nights in Aug 2024

10/10 Excellent

Rema

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Elijan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Jun 2024

8/10 Good

shantel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property was nice overall. My son and I used the pool the whole time. The access to the beach was wonderful too. Javier at the front desk made our stay even better by making sure we had a wonderful room on a higher floor with the pool and ocean view. He was very helpful and pleasant. The casino was nice but small. I played Roulette and I won a little bit. I would definitely return to this resort. I would love to see the changes they make because the hotel is currently under renovation. Then we loved the wings from the pool bar and the Marriott burger was awesome!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jermoul

Liked: Cleanliness, amenities, property conditions & facilities
The pool and beach area was Very peaceful and relaxing
Stayed 3 nights in Aug 2024