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Mahogany Bay Resort & Beach Club, Curio Collection by Hilton

4.0 star property
Hotel with private beach, outdoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mahogany Bay Resort & Beach Club, Curio Collection by Hilton

Private beach nearby, white sand, free beach shuttle, beach cabanas
3 bars/lounges, cocktail bar, cocktail bar
4 restaurants, lunch, dinner served; Fusion cuisine
Private beach nearby, white sand, free beach shuttle, beach cabanas
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
The price is AU$571
includes taxes & fees
4 Feb - 5 Feb

Explore the area

Map
Sea Grape Drive, San Pedro
  • Reef Runner Glass Bottom Boat
    8 min drive
  • Belize Chocolate Company
    8 min drive
  • The Chicken Coop
    1 min walk
  • San Pedro (SPR-John Greif II)
    15 min drive

Room options

View all photos for Suite, 1 King Bed (Keeping Suite)

Suite, 1 King Bed (Keeping Suite) | View from room

Suite, 1 King Bed (Keeping Suite)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
  • 46 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Keeping Suite)

Suite, 2 Queen Beds (Keeping Suite) | Living area

Suite, 2 Queen Beds (Keeping Suite)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
  • 59 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Townhome, 3 Bedrooms

Townhome, 3 Bedrooms | Living area

Townhome, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 218 sq m
  • Canal view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Family Villa, 3 Bedrooms

Family Villa, 3 Bedrooms | View from room

Family Villa, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 202 sq m
  • Canal view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Townhome, 2 Bedrooms

Townhome, 2 Bedrooms | Living area

Townhome, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 162 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Cottage, 1 King Bed

Cottage, 1 King Bed

Cottage, 1 King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Ceiling fan
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cottage, 3 Bedrooms, Private Pool

43-inch Smart TV with digital channels, TV, streaming services

Family Cottage, 3 Bedrooms, Private Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 172 sq m
  • Canal view
  • Sleeps 6
  • 2 King Beds and 1 Single Bunk Bed

View all photos for Family Villa, 4 Bedrooms

Family Villa, 4 Bedrooms | In-room dining

Family Villa, 4 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 254 sq m
  • Canal view
  • Sleeps 8
  • 1 King Bed, 2 Single Beds and 2 Queen Beds

View all photos for Family Cottage, 3 Bedrooms

43-inch Smart TV with digital channels, TV, streaming services

Family Cottage, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 116 sq m
  • Canal view
  • Sleeps 6
  • 2 King Beds and 1 Single Bunk Bed

View all photos for Room, 1 King Bed (Pied A Terre)

Room, 1 King Bed (Pied A Terre) | Living area

Room, 1 King Bed (Pied A Terre)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
Smart TV
Ceiling fan
  • Canal view
  • Sleeps 2
  • 1 King Bed

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About the area

San Pedro

At Mahogany Bay Resort & Beach Club, Curio Collection by Hilton you'll be 3.5 km (2.2 mi) from San Pedro Belize Express Dock and 3.6 km (2.2 mi) from San Pedro Central Park. Highlights at this beach hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and body scrubs along with Ayurvedic treatments and reflexology. The restaurant, The Verandah, serves Fusion cuisine and is open for dinner. Shaken is the hotel's own cocktail bar, serving drinks along with lunch and light fare. Spend the day at the nearby private beach where you'll find cabanas, and enjoy the on-site outdoor swimming pool and marina. Other amenities include free Wi-Fi in public areas, a gym and a conference centre. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free beach shuttle. .With a stay at this 4-property class San Pedro hotel, you'll be 13.5 km (8.4 mi) from Mexico Rocks and 17.3 km (10.8 mi) from Secret Beach.
View more Resorts in San PedroOpens in a new window

What's nearby

  • San Pedro Central Park - 8 min drive
  • San Pedro Town Hall - 8 min drive
  • San Pedro Belize Express Dock - 8 min drive
  • San Pedro Beach - 22 min drive
  • Secret Beach - 51 min drive

Getting around

  • San Pedro (SPR-John Greif II) - 15 min drive

Restaurants

  • ‪The Veranda - ‬1 min walk
  • ‪Pineapple's - ‬7 min drive
  • ‪Blue Water Grill - ‬7 min drive
  • ‪Toast Boozery & Grill - ‬8 min walk
  • ‪Black & White Garifuna Restaurant - ‬4 min drive

About this property

Mahogany Bay Resort & Beach Club, Curio Collection by Hilton

Hotel with private beach, outdoor pool
Feel the sun on your face and the sand in your toes on the private white sand beach, located just 2 miles away. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Mahogany Bay Resort & Beach Club, Curio Collection by Hilton such as a marina and an outdoor pool.

There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a fitness centre, a garden and a terrace. Free self parking is available.

This 4-star San Pedro hotel is smoke free.

  • 207 guestrooms or units
  • 2 levels
  • 4 dining venues
  • 3 bars or lounges
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Built in 2017
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
Mahogany Bay Resort & Beach Club, Curio Collection by Hilton offers 207 accommodations with laptop-compatible safes and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. 43-inch Smart televisions come with digital channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

This San Pedro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a ceiling fan. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including Ayurvedic and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5:30 AM to 11:00 PM
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 to 30 per person
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Jyoto
  • Shaken
  • The Dirty Martini
  • The Verandah

Things to do

  • Art gallery
  • Beach volleyball
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Paddleboard

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (8,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Freezer
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mahogany Bay Resort & Beach Club, Curio Collection by Hilton

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.38 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Housekeeping
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 to 30.00 per person
  • Airport shuttle fee: USD 20.00 per vehicle (one-way, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mahogany Bay Resort Beach Club Curio Collection Hilton San Pedro
Mahogany Bay Resort Beach Club Curio Collection Hilton
Mahogany Bay Beach Club Curio Collection Hilton San Pedro
Mahogany Bay Beach Club Curio Collection Hilton
Mahogany Curio Collection Hil
Mahogany Bay Resort Beach Club Curio Collection by Hilton

Frequently asked questions

What is the cancellation policy at Mahogany Bay Resort & Beach Club, Curio Collection by Hilton?

Mahogany Bay Resort & Beach Club, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mahogany Bay Resort & Beach Club, Curio Collection by Hilton?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at Mahogany Bay Resort & Beach Club, Curio Collection by Hilton on 4 Feb 2025 start from AU$491.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mahogany Bay Resort & Beach Club, Curio Collection by Hilton?

Yep, Mahogany Bay Resort & Beach Club, Curio Collection by Hilton has a free self car park.

Are there any beaches close to Mahogany Bay Resort & Beach Club, Curio Collection by Hilton?

The closest beach to Mahogany Bay Resort & Beach Club, Curio Collection by Hilton is Secret Beach (8.4 km).

Is there a spa on site at Mahogany Bay Resort & Beach Club, Curio Collection by Hilton?

Yep, there is an onsite spa at Mahogany Bay Resort & Beach Club, Curio Collection by Hilton. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Mahogany Bay Resort & Beach Club, Curio Collection by Hilton have a pool?

Mahogany Bay Resort & Beach Club, Curio Collection by Hilton has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Mahogany Bay Resort & Beach Club, Curio Collection by Hilton?

Mahogany Bay Resort & Beach Club, Curio Collection by Hilton features a full-service spa, an outdoor pool and 4 restaurants.

What makes Mahogany Bay Resort & Beach Club, Curio Collection by Hilton a romantic place to stay?

Couples spa treatments and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Mahogany Bay Resort & Beach Club, Curio Collection by Hilton.

Is Mahogany Bay Resort & Beach Club, Curio Collection by Hilton family-friendly?

You bet! With amenities such as babysitting services and an outdoor pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Mahogany Bay Resort & Beach Club, Curio Collection by Hilton is a hit with families.

Does Mahogany Bay Resort & Beach Club, Curio Collection by Hilton serve breakfast?

Yep, full brekkie is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mahogany Bay Resort & Beach Club, Curio Collection by Hilton?

No, but there's an airport shuttle that runs from 5:30 AM - 11:00 PM for a fee.

Is there a bar or restaurant at Mahogany Bay Resort & Beach Club, Curio Collection by Hilton?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mahogany Bay Resort & Beach Club, Curio Collection by Hilton?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Mahogany Bay Resort & Beach Club, Curio Collection by Hilton?

No, pets and service animals are not allowed.

Mahogany Bay Resort & Beach Club, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 353 out of 640 reviews" "
Rating 8 - Good. 152 out of 640 reviews" "
Rating 6 - Okay. 71 out of 640 reviews" "
Rating 4 - Poor. 43 out of 640 reviews" "
Rating 2 - Terrible. 21 out of 640 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Latoya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. We went during quiet season, so not a lot of people there. No lines for dining. Rooms were clean everyday. Will go back again.
Stayed 4 nights in Sep 2024

6/10 Okay

charles

Stayed 4 nights in Aug 2024

8/10 Good

Rey Jovan

Stayed 7 nights in Aug 2024

10/10 Excellent

Egomeli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints at all
Stayed 4 nights in Sep 2024

8/10 Good

Katrina C

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the concept is super nice .needed repairs and mire cleaning as a reult of the unpaved roads covered with gray rock. Construction daily but not a real problem. All staff encountered really noce. unpaved geounds. Shoes continually
Stayed 4 nights in Aug 2024

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Looking forward to my next visit
Stayed 5 nights in Aug 2024

2/10 Terrible

Christine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The biggest disappointment was the false advertising. The photos and description made it sound like it was on a beach or close to a beach and the photos gave the impression that the rooms had some sort of scenic view. Which all did not happen. The beach is a 15 minute boat ride, the room looked out to construction sites and swaps, and the entire area around the property was under construction. We tried to upgrade and were ready to pay money to have a better room, and the staff made it clear that wasn’t an option. They offered us the same room on a different street which has the same view. The staff was stuck up, not accommodating and honestly just dry. Definitely not the Belizean culture. The common areas were basic, the gym was 1/3 of the size of the photos, and the pool did not have a view as it looked. So basically lots of false advertising. We couldn’t cancel so booked a different hotel with a beach front casita and it was just what we flew across countries to get to. With that said, the beach club was a 10/10 and did not feel at all related to the experience we got at the hotel. If they offered the beach club as a separate fee, I would go back just for that.
Stayed 2 nights in Sep 2024

4/10 Poor

Jenna Sloan

Disliked: Staff & service
The front desk never answered the phones when I needed assistance. It’s about a 15 minute walk from my room to the lobby and even while waiting inside they never answered phones. At one point I got Locked out of my room and it took over 30 minutes to get help. One of the managers at check in told me he would make sure I had Transportation and he was gone an hour later and they told me that wasn’t an option for me any longer. I was Super u happy with the service although the property was nice
Stayed 4 nights in Aug 2024

2/10 Terrible

jay michael, Atlanta

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was expecting to experience a nice time and leisurely visit near the water but boy is this far from the truth. To begin, the lack of air conditioning where we stayed destroyed any enjoyment of relaxation possible. There are literally no windows that completely close in the unit. They are made of wood with multiple panels. There is always air coming in from the outside. A lot of them are broken. You can't leave the bathroom door or the shower door open without the heat pouring into the room so if you forget, it's all over. The heat doesn't dissipate. It's miserable. The air conditioning works but definitely not enough. All of the rooms are like this. There is no glass or insolation to keep the heat out and the cool in. Awful, awful design flaw. When we got in the room the safe didn't work, the TV was glitchy with the cable provided, the water pressure was off, the lamp was broken and had an exposed wire hanging off of it where the bulb connects. You are not close to anything good. It's like a prison and the only way to get out of it is to spend more money and waste more time. It was the worst experience I have ever had in a hotel. Also there are mosquitos galore inside the check in area and about the property as it is located on the swamp side of San Pedro. Their private beach is infested with sea lice so that is completely unenjoyable. The beach chairs are broken. The property is a dump. They won't refund for early checkout. Do not stay here. You will regret it!
Stayed 8 nights in Aug 2024

10/10 Excellent

Darin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cottage eooms and the Victorian style guest house.
Stayed 2 nights in Aug 2024

8/10 Good

Marquita

Travelled with group
Liked: Staff & service, property conditions & facilities
I enjoyed staying at this property and I will say the staff and food was great. Some inconsistency when it came to service and quality of food but I have to give a big thank you to Miguel ( server at Shaken) who was great, very attentive and gave good recommendations for breakfast. For dinner menu, I highly recommend the cevice. BRING BUG SPRAY. I got bit so many times at the resort by the pool mainly and the flies love to come around when you get your food. It was definitely a downside of my stay and I am not sure they are doing anything about it. There was spray avail at the bar but by then it was too late in my case. I have to note the private beach is 15 min away via boat. Nice but water is not deep enough to swim. Ceviche there is not as great but drinks and other food is great. Also, it was hard to stay in a room with NO full length mirrors...my friend's room did not have one either, so I guess that's a thing as well.
Stayed 5 nights in Jul 2024

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, private beach. Very safe!
Stayed 3 nights in Jul 2024

10/10 Excellent

Reajine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed quality, pumping AC, and warm pool water is definitely worth the price! Thank you for an amazing experience at this resort!
Stayed 1 night in Jul 2024

4/10 Poor

Dan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
add about 250$ per person to whatever price you paif here, you need another flight to get there and then you need to rent a golf cart to get anywhere, NONE OF THIS IS MENTIONED IN THE DESCRIPTION OF THIS HOTEL, tourist trap
Stayed 3 nights in Jul 2024

10/10 Excellent

Jayreen, Plainfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was beach.
Stayed 4 nights in Jun 2024

8/10 Good

Jovita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason It’s not all five star is because of the mosquitos. They ate us up anyplace we didn’t put bug spray. Even under my clothes. Every thing else was a tropical dream. Very lovely. Staff was very courteous and friendly.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse stay
It was the most unpleasant stay I had, the room was service on the third day, there was mosquitos inside the room, inside the shower area, TV 📺 not working properly. On the last day reception order us a taxi, the driver was rude to us because the hotel give him the wrong drop off, also the service was changed 3 times the amount of local taxis.
Stayed 3 nights in Jul 2024

8/10 Good

Nanaia, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing. They went over and beyond to accommodate all of our needs. Even when there was a small issue with our bathroom they were in the room with maintenance within minutes. They were exceptionally kind and friendly. The room suited our needs well and was very clean. I would definitely recommend this property.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lois

Travelled with partner
Liked: Amenities
Suoerb
Stayed 6 nights in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Dirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! However the mosquitoes were horrible!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Nandakumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly especially Mathew with the concierge. Private beach was great
Stayed 4 nights in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Unique gated property on the island. Friendly staff. Food at the restaurant was very good. Private beach club is worth a visit. No complaints.
Stayed 3 nights in Jun 2024

6/10 Okay

Sia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The good: Beautiful property with amazing wood built into the rooms. Mostly friendly staff. Multiple options for dining. Safe and secure resort. Great private island! The bad: There are an insane amount of mosquitoes especially near townhomes and snack huts. I know this is an island, but I LITERALLY got 5 new bites every time I entered or exited my room. They desperately need to spray. The ugly: Rude and dismissive attitude from management. Michael W (Concierge manager) helped check my husband and I in and even helped show us to our room. Unfortunately our air conditioning was not working and showed a room temp of 30 degrees Celsius (86 F). My husband mentioned that it was hot, but Michael thought nothing of it, dropped our bags and left. We are very patient and decided to wait about 90mins to give the unit time to cool off the room, to no avail. We went to the front desk, where I saw Michael before he looked at me and then walked away. I caught up with him about how abnormally hot the room was, he stated I must not be familiar with the remote to work the air because it was likely just locked! I advised that I am quite familiar with the remotes /units and that was not the issue. He again stated that the remote must have accidentally been locked and I needed to notify the front desk staff. After 3 attempts to correct the issue, my husband spoke with Dalton and another staff member who were amazing and helped to change our room to one where the air was working properly.
Stayed 3 nights in Jun 2024

8/10 Good

Janiece Brittany

Travelled with family, Travelled with family and small children, Travelled with partner
The small cottages and the scenery was stunning. The private beach was amazing, the food was okay. My son loves the fries, and my wife loved the burger stand. Coffee was also great! Overall it was a great experience with the exception of the mosquitos. The mosquitos were the worst ever, my two year old son left with a minimum of 25 bites and most to his face. I had 30 mosquito bites and my wife had a few too. I felt like everytime we went outside we were attacked. We went through three cans of OFF and different kinds deep woods regular and an unscented version. This left us very uncomfortable. I purchased citronella bracelets thinking they would help also and it didn’t. One night we stayed up until 3am because there was some in the bedroom and we needed to get them before we went to sleep. This was the only issue of the property that left a bad taste.
Stayed 4 nights in Jun 2024